🎲BTCSPIN Casino🎲170+Games And Growing. Register And Grab Your 300% Bonus!🎲 - page 9.

panjul07

legendary

Activity: 3500

Merit: 1354

Quote from: stomachgrowls on March 08, 2018, 05:42:20 PM

Quote from: panjul07 on March 08, 2018, 02:21:47 AM

Quote from: whis on March 07, 2018, 09:37:11 PM

Quote from: panjul07 on March 07, 2018, 12:01:39 PM

Could you please process my deposit? It has 2 confirmations already but it is not credited to my account yet, something wrong with your deposit system. Previously it was credited after 1 confirmation, but now it seems there is a delay on your system. Thanks

Edit: almost 2 hours and 18+ confirmations but still unable to see my deposit on my account. Live support does not really help as she can only say "wait for the financial department".

same here . already 6 confirmation , deposit not shown on balance .

Edit : already 32 confirmations .. online support cant do anything , just need to wait .

Mine is 85 confirmations now and its been 14 hours, just asked the live support again and the answer is still the same with the previous support. Email support also get the same answer without any ETA when it will be fixed. Very unfortunate, I made the deposit just after saw the last post by BTCspin here about the new game.
Live supports said it will be handled by financial department on working hours, does it mean that the last 14 hours was not their working hours?? I'll wait till 24 hours, hope to see an exact answer from them about what is the main problem about our delayed deposit.

Been reading up issues are almost the same which its very unfortunate and this is just a new gambling site and now experiencing poor support features.This must really have a problem towards their deposit system since I have seen there are already lots of confirmation on such transaction or deposit which means it should be credited into the account.Account of btc spin is online last March 7 which is already 2 days. For now we should wait for their word/response toward this issue.This is indeed a very delay and poor experience on this new site.

Its been around 30hours, my last chat with the support agent was a little bit annoying. What she said is that the site do not receive my deposit while in fact my deposit is confirmed. She said that the problem is on my side, she asked me to contact support service of my wallet provider which does not make senses.
Then I made a small deposit again some hours ago to make sure that the problem is on their system. And yeah, my new deposit is not credited to my account too. Finally support agent asked to wait while the issue is brought to their speciallist. I'll give them the 2nd 24 hours to solve it, if there is no good effort from them then I will start a scam accusation as I have a valid proof with my latest small deposit to support my accusation.

stomachgrowls

hero member

Activity: 3010

Merit: 794

Quote from: panjul07 on March 08, 2018, 02:21:47 AM

Quote from: whis on March 07, 2018, 09:37:11 PM

Quote from: panjul07 on March 07, 2018, 12:01:39 PM

Could you please process my deposit? It has 2 confirmations already but it is not credited to my account yet, something wrong with your deposit system. Previously it was credited after 1 confirmation, but now it seems there is a delay on your system. Thanks

Edit: almost 2 hours and 18+ confirmations but still unable to see my deposit on my account. Live support does not really help as she can only say "wait for the financial department".

same here . already 6 confirmation , deposit not shown on balance .

Edit : already 32 confirmations .. online support cant do anything , just need to wait .

Mine is 85 confirmations now and its been 14 hours, just asked the live support again and the answer is still the same with the previous support. Email support also get the same answer without any ETA when it will be fixed. Very unfortunate, I made the deposit just after saw the last post by BTCspin here about the new game.
Live supports said it will be handled by financial department on working hours, does it mean that the last 14 hours was not their working hours?? I'll wait till 24 hours, hope to see an exact answer from them about what is the main problem about our delayed deposit.

Been reading up issues are almost the same which its very unfortunate and this is just a new gambling site and now experiencing poor support features.This must really have a problem towards their deposit system since I have seen there are already lots of confirmation on such transaction or deposit which means it should be credited into the account.Account of btc spin is online last March 7 which is already 2 days. For now we should wait for their word/response toward this issue.This is indeed a very delay and poor experience on this new site.

whis

jr. member

Activity: 1204

Merit: 6

@BTC_Spin
deposit still not credit to my btcspin account .

https://blockchain.info/address/16D6pJjwNHuBqQAoT8TxVECDUYgQkdYFAz

panjul07

legendary

Activity: 3500

Merit: 1354

Quote from: whis on March 07, 2018, 09:37:11 PM

Quote from: panjul07 on March 07, 2018, 12:01:39 PM

Could you please process my deposit? It has 2 confirmations already but it is not credited to my account yet, something wrong with your deposit system. Previously it was credited after 1 confirmation, but now it seems there is a delay on your system. Thanks

Edit: almost 2 hours and 18+ confirmations but still unable to see my deposit on my account. Live support does not really help as she can only say "wait for the financial department".

same here . already 6 confirmation , deposit not shown on balance .

Edit : already 32 confirmations .. online support cant do anything , just need to wait .

Mine is 85 confirmations now and its been 14 hours, just asked the live support again and the answer is still the same with the previous support. Email support also get the same answer without any ETA when it will be fixed. Very unfortunate, I made the deposit just after saw the last post by BTCspin here about the new game.
Live supports said it will be handled by financial department on working hours, does it mean that the last 14 hours was not their working hours?? I'll wait till 24 hours, hope to see an exact answer from them about what is the main problem about our delayed deposit.

whis

jr. member

Activity: 1204

Merit: 6

Quote from: panjul07 on March 07, 2018, 12:01:39 PM

Could you please process my deposit? It has 2 confirmations already but it is not credited to my account yet, something wrong with your deposit system. Previously it was credited after 1 confirmation, but now it seems there is a delay on your system. Thanks

Edit: almost 2 hours and 18+ confirmations but still unable to see my deposit on my account. Live support does not really help as she can only say "wait for the financial department".

same here . already 6 confirmation , deposit not shown on balance .

Edit : already 32 confirmations .. online support cant do anything , just need to wait .

panjul07

legendary

Activity: 3500

Merit: 1354

Could you please process my deposit? It has 2 confirmations already but it is not credited to my account yet, something wrong with your deposit system. Previously it was credited after 1 confirmation, but now it seems there is a delay on your system. Thanks

Edit: almost 2 hours and 18+ confirmations but still unable to see my deposit on my account. Live support does not really help as she can only say "wait for the financial department".

BTC_Spin

copper member

Activity: 154

Merit: 0

Meet a new Chinese-themed slot in our casino! Four Divine Beasts are based on the legend about the division of the sky into the four parts.
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White Tiger, Vermillion Bird and Azure Dragon. Enjoy the magical atmosphere and the profit of the slot!

BTC_Spin

copper member

Activity: 154

Merit: 0

Quote from: whis on March 06, 2018, 04:18:51 AM

Quote from: ragoon on March 06, 2018, 03:51:21 AM

won a lot recently. hope my request will go through easily.

well done . congrats to you . i'm waiting too Grin

We have completed your request successfully! Have fun! Hope to see you back soon.

BTC_Spin

copper member

Activity: 154

Merit: 0

Quote from: ragoon on March 06, 2018, 03:51:21 AM

won a lot recently. hope my request will go through easily.

Your withdrawal request has been completed successfully! Have fun with your winnings =)

whis

jr. member

Activity: 1204

Merit: 6

Quote from: ragoon on March 06, 2018, 03:51:21 AM

won a lot recently. hope my request will go through easily.

well done . congrats to you . i'm waiting too Grin

ragoon

newbie

Activity: 48

Merit: 0

won a lot recently. hope my request will go through easily.

BTC_Spin

copper member

Activity: 154

Merit: 0

Quote from: whis on March 05, 2018, 12:01:23 AM

@BTC_Spin
thx . payment received .

Have fun with your winnings! Hope to see you soon again =)

whis

jr. member

Activity: 1204

Merit: 6

@BTC_Spin
thx . payment received .

BTC_Spin

copper member

Activity: 154

Merit: 0

Quote from: whis on March 03, 2018, 02:38:45 AM

nice . i saw this promo in my email inbox .
did take the 50% promo with small deposit & completed the amount to wager with some winning .
so the withdrawal same as some casinos once u clicked on withdrawal its in "pending" status ?
account balance still the same (withdrawal amount not deducted) , is it have to wait till withdrawal completed ?
cuz i dont want to risk it & continue playing till my balance fall below the amount which i withdraw & in the end
withdrawal canceled ( had few bad xp with some other casinos where pending for days/weeks/mths ) .
as for ur site main page , during in-game play the balance shown on top seems not updating (not add/deduct when win/lose)
need refresh page after every new games then it shows the final balance (or is it only me having this issue) .

Sorry for a delay response. As it is a weekend your withdrawal request might take some time to be approved.
As for your balance activity, while making a withdrawal request, we do not freeze your account to make you feel free and play while waiting for your winnings.
We have checked a problem that you have stated here with balance issues and we can say that it is a problem from your side, our code works perfectly fine.

whis

jr. member

Activity: 1204

Merit: 6

Quote from: whis on March 03, 2018, 02:38:45 AM

nice . i saw this promo in my email inbox .
did take the 50% promo with small deposit & completed the amount to wager with some winning .
so the withdrawal same as some casinos once u clicked on withdrawal its in "pending" status ?
account balance still the same (withdrawal amount not deducted) , is it have to wait till withdrawal completed ?
cuz i dont want to risk it & continue playing till my balance fall below the amount which i withdraw & in the end
withdrawal canceled ( had few bad xp with some other casinos where pending for days/weeks/mths ) .
as for ur site main page , during in-game play the balance shown on top seems not updating (not add/deduct when win/lose)
need refresh page after every new games then it shows the final balance (or is it only me having this issue) .

@BTC_Spin
its more than 36hrs as from my previous post above . my withdrawal still "pending" status .
email ur support no respond too . kindly advise . thx

BTC_Spin

copper member

Activity: 154

Merit: 0

Quote from: Bitinity on March 03, 2018, 02:03:52 AM

Quote from: BTC_Spin on March 02, 2018, 10:54:55 AM

The spring has come and all the nature awakens. It is the high time to cheer up
and enjoy the games that will blow your mind and fill your pocket!
Use this promo code and celebrate the spring with BTCSPIN!

Dont you think that you need a special page for your promotions? I think all casinos has this page to inform their users about the current running promos including the terms of each promo. I tried to look at your site but I dont find any promotion page there which is not really good imho.
There is only a way to insert promo code and the code only available on this thread. You should also think that your users may not come from bitcointalk only so how do you expect to get users attracted with the promo if they do not know bitcointalk?

You can check out our 'News' page for all fresh news!
Moreover, we make different promotions for all of our users from all over the internet. As we said at the beginning of this thread we will make special promotions for bitcointalk users that will be available only for them. Sometimes we use our default promotions as we did that time but more often we make special bonuses and coupons for this forum users only!

Theb

hero member

Activity: 1680

Merit: 655

Quote from: Bitinity on March 03, 2018, 02:03:52 AM

Quote from: BTC_Spin on March 02, 2018, 10:54:55 AM

~snip~

Dont you think that you need a special page for your promotions? I think all casinos has this page to inform their users about the current running promos including the terms of each promo. I tried to look at your site but I dont find any promotion page there which is not really good imho.
There is only a way to insert promo code and the code only available on this thread. You should also think that your users may not come from bitcointalk only so how do you expect to get users attracted with the promo if they do not know bitcointalk?

Seen it as well BTCSPIN's site does not show any active promotions even in their log-in page. Members who are not part of Bitcointalk will miss out the current promo you are running. Not unless they informed in another way. If you really intend to give away promos you must at least post it in the log-in page of your site for your members to see the active promotion on going. Just posting it on Bitcointalk won't make other members know what bonuses you are giving.

whis

jr. member

Activity: 1204

Merit: 6

nice . i saw this promo in my email inbox .
did take the 50% promo with small deposit & completed the amount to wager with some winning .
so the withdrawal same as some casinos once u clicked on withdrawal its in "pending" status ?
account balance still the same (withdrawal amount not deducted) , is it have to wait till withdrawal completed ?
cuz i dont want to risk it & continue playing till my balance fall below the amount which i withdraw & in the end
withdrawal canceled ( had few bad xp with some other casinos where pending for days/weeks/mths ) .
as for ur site main page , during in-game play the balance shown on top seems not updating (not add/deduct when win/lose)
need refresh page after every new games then it shows the final balance (or is it only me having this issue) .

Bitinity

legendary

Activity: 3066

Merit: 1312

Quote from: BTC_Spin on March 02, 2018, 10:54:55 AM

The spring has come and all the nature awakens. It is the high time to cheer up
and enjoy the games that will blow your mind and fill your pocket!
Use this promo code and celebrate the spring with BTCSPIN!

Dont you think that you need a special page for your promotions? I think all casinos has this page to inform their users about the current running promos including the terms of each promo. I tried to look at your site but I dont find any promotion page there which is not really good imho.
There is only a way to insert promo code and the code only available on this thread. You should also think that your users may not come from bitcointalk only so how do you expect to get users attracted with the promo if they do not know bitcointalk?

BTC_Spin

copper member

Activity: 154

Merit: 0

The spring has come and all the nature awakens. It is the high time to cheer up
and enjoy the games that will blow your mind and fill your pocket!
Use this promo code and celebrate the spring with BTCSPIN!

Topic: 🎲BTCSPIN Casino🎲170+Games And Growing. Register And Grab Your 300% Bonus!🎲 - page 9. (Read 2451 times)