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Topic: Butterfly Labs Forced "On Hold For Refund" for all my Single SC orders - page 61. (Read 59168 times)

hero member
Activity: 532
Merit: 500
Erm, genuinely what proof does anyone have that they are specifically singling him out for abuse?

Is there any, or could it actually be a genuine mistake?
legendary
Activity: 2478
Merit: 1020
Be A Digital Miner
(Wall-of-angst Deleted. I've never ever felt this abused a customer before. Filed a complaint with the Missouri AG Customer Complaints dept. Provided a Paypal address to office@bfl to get refunded for $4,698, hopefully, and moving on with my life)
So basically they got to use almost $5k to fund their development for 11 months interest free. Brilliant play by Josh!
Brilliant and illegal.  Xian should sue and seek a quick judgement before BFL is empty of cash.  Bitcoin will advance as all these crooks, amateurs and people too lazy to follow laws are pushed out of the market and people who actually care to run a long term business enter the market.   
donator
Activity: 1218
Merit: 1015
I can't wait until Microsoft starts paying employees to peruse online forums and revoke licenses of naysayers in exchange for a refund. They could probably stuff it in an agreement and not be noticed for years.
hero member
Activity: 491
Merit: 514
(Wall-of-angst Deleted. I've never ever felt this abused a customer before. Filed a complaint with the Missouri AG Customer Complaints dept. Provided a Paypal address to office@bfl to get refunded for $4,698, hopefully, and moving on with my life)

So basically they got to use almost $5k to fund their development for 11 months interest free. Brilliant play by Josh!
full member
Activity: 126
Merit: 100
Just more of BFL trying to find a way to cancel as many orders as they can.
In what way does this make sense?
legendary
Activity: 2478
Merit: 1020
Be A Digital Miner
(Wall-of-angst Deleted. I've never ever felt this abused a customer before. Filed a complaint with the Missouri AG Customer Complaints dept. Provided a Paypal address to office@bfl to get refunded for $4,698, hopefully, and moving on with my life)
Don't expect people to feel sorry for you. You did not really act like a loyal customer. More like a shit-stirrer.
I would take him as a customer.   He pre-paid, waited, was constantly lied to, called bullshit at the lies, BOUGHT more, was lied to more, and complained about being lied to.
Seems to me like a GREAT customer, all you have to do is NOT LIE TO HIM.
legendary
Activity: 1022
Merit: 1000
BitMinter
(Wall-of-angst Deleted. I've never ever felt this abused a customer before. Filed a complaint with the Missouri AG Customer Complaints dept. Provided a Paypal address to office@bfl to get refunded for $4,698, hopefully, and moving on with my life)

Don't expect people to feel sorry for you. You did not really act like a loyal customer. More like a shit-stirrer.
legendary
Activity: 2478
Merit: 1020
Be A Digital Miner
Antics aside, money changed hands and BFL appears to have reneged on terms of the sale. My guess is that the Missouri AG consumer complaints dept. would be a good avenue to pursue if you aren't satisfied with your purchase and negotiations fall through. I have worked with them in the past and they are very fastidious about consumer complaints.
I have no strong feelings about BFL other than they seem to be terrible at PR, have missed several deadlines, but have very attractive products from a price/performance and aesthetic POV.
Disclaimer: I do mine on EMC but I have no connection w/BFL other than almost making a pre-order.
The Missouri AG Consumer Complaints Dept will give exactly as many fucks as his complaint warrants: 0.
Most state laws actually REQUIRE you to offer a refund if you are unable to deliver within 30 days of your initial targeted delivery date (backorders included), alternately, you may offer to extend the time limit, with confirmed consent from the customer, but you're not required to offer the extension. You ARE required to offer the refund.
Go into an AG office and complain that, "A company 'unethically' refunded my money when I complained about the wait time for my order." Be sure to take a video camera, and post the video of their reaction on Youtube for us all to watch!  Cheesy Cheesy
They could have refused to take his money for all of those reasons, but it looks to me like they are discriminating against him for some reason.   When they took his money, it was a contract, one that BFL made and accepted.  I hope the discrimination is not based on race, sex or religion or group of association or Xian can actually get the federal government to help with his case.
Nope, he told the COO to "eat a bag of dicks" and among several other things
No, in fact he did not.   Inaba has made it VERY clear that he posts as Inaba when he is his own man.   He is only BFL_Josh (josh zerlan of BFL labs) when he posts under that name.
You cannot have it both ways.
sr. member
Activity: 335
Merit: 250
Antics aside, money changed hands and BFL appears to have reneged on terms of the sale. My guess is that the Missouri AG consumer complaints dept. would be a good avenue to pursue if you aren't satisfied with your purchase and negotiations fall through. I have worked with them in the past and they are very fastidious about consumer complaints.
I have no strong feelings about BFL other than they seem to be terrible at PR, have missed several deadlines, but have very attractive products from a price/performance and aesthetic POV.
Disclaimer: I do mine on EMC but I have no connection w/BFL other than almost making a pre-order.
The Missouri AG Consumer Complaints Dept will give exactly as many fucks as his complaint warrants: 0.
Most state laws actually REQUIRE you to offer a refund if you are unable to deliver within 30 days of your initial targeted delivery date (backorders included), alternately, you may offer to extend the time limit, with confirmed consent from the customer, but you're not required to offer the extension. You ARE required to offer the refund.
Go into an AG office and complain that, "A company 'unethically' refunded my money when I complained about the wait time for my order." Be sure to take a video camera, and post the video of their reaction on Youtube for us all to watch!  Cheesy Cheesy
They could have refused to take his money for all of those reasons, but it looks to me like they are discriminating against him for some reason.   When they took his money, it was a contract, one that BFL made and accepted.  I hope the discrimination is not based on race, sex or religion or group of association or Xian can actually get the federal government to help with his case.

Nope, he told the COO to "eat a bag of dicks" and among several other things
legendary
Activity: 2478
Merit: 1020
Be A Digital Miner
Antics aside, money changed hands and BFL appears to have reneged on terms of the sale. My guess is that the Missouri AG consumer complaints dept. would be a good avenue to pursue if you aren't satisfied with your purchase and negotiations fall through. I have worked with them in the past and they are very fastidious about consumer complaints.
I have no strong feelings about BFL other than they seem to be terrible at PR, have missed several deadlines, but have very attractive products from a price/performance and aesthetic POV.
Disclaimer: I do mine on EMC but I have no connection w/BFL other than almost making a pre-order.
The Missouri AG Consumer Complaints Dept will give exactly as many fucks as his complaint warrants: 0.
Most state laws actually REQUIRE you to offer a refund if you are unable to deliver within 30 days of your initial targeted delivery date (backorders included), alternately, you may offer to extend the time limit, with confirmed consent from the customer, but you're not required to offer the extension. You ARE required to offer the refund.
Go into an AG office and complain that, "A company 'unethically' refunded my money when I complained about the wait time for my order." Be sure to take a video camera, and post the video of their reaction on Youtube for us all to watch!  Cheesy Cheesy
They could have refused to take his money for all of those reasons, but it looks to me like they are discriminating against him for some reason.   When they took his money, it was a contract, one that BFL made and accepted.  I hope the discrimination is not based on race, sex or religion or group of association or Xian can actually get the federal government to help with his case.
hero member
Activity: 658
Merit: 500
Just more of BFL trying to find a way to cancel as many orders as they can.
full member
Activity: 191
Merit: 110
Not to get sidetracked.. but which is/was worst?  BFL FPGA wait time or BFL ASIC?  I wasn't here during the FPGA frenzy.. so I wouldn't know.
full member
Activity: 238
Merit: 100
Well well. What do we have here. You've been waiting for 11 month. You were posting negative things about BFL and they found out about this. Now the order is due for cancel & refund and you started to whine like a little girl. We all so brave on the internet, as long as our identities are kept confidential, right?

BFL: please go ahead and refund that idiot. Make an example of him so the rest of the crowd will think twice before they post. 4 singles to be removed from the queue - that means that majority of folks will get their hardware faster (assuming the order is 11 month old).

Way to go!

Yeah!  Hooray for squelching the truth and censorship!  All of you vile truth-spreaders shall think twice before speaking ill about the almighty Butterfly Labs, or you shall experience the iron fist of the paypal refund nazi, BFL-Jody!
Fuck off, go read the guy's messages back through his profile. He made his discontent personal towards people instead of the company. Fail, and a godwin for you for the nazi trolling, you just lost.

I know you and BFL want people like me to fuck off, but I will not.  I will continue to call a spade a spade, thank you very much.  I don't care how much truth this guy spread about BFL.  He didn't deserve to have his order cancelled.  And neither do you when the day comes that you stop kissing their ass due to lack of performance.
legendary
Activity: 1652
Merit: 1067
Christian Antkow
Fuck off, go read the guy's messages back through his profile. He made his discontent personal towards people instead of the company. Fail, and a godwin for you for the nazi trolling, you just lost.

 Respectfully, I learned of Butterfly Labs on these forums. When their COO says these forums are not important to their business, how are the early, loyal customers supposed to feel ?
hero member
Activity: 568
Merit: 500
Well well. What do we have here. You've been waiting for 11 month. You were posting negative things about BFL and they found out about this. Now the order is due for cancel & refund and you started to whine like a little girl. We all so brave on the internet, as long as our identities are kept confidential, right?

BFL: please go ahead and refund that idiot. Make an example of him so the rest of the crowd will think twice before they post. 4 singles to be removed from the queue - that means that majority of folks will get their hardware faster (assuming the order is 11 month old).

Way to go!

Yeah!  Hooray for squelching the truth and censorship!  All of you vile truth-spreaders shall think twice before speaking ill about the almighty Butterfly Labs, or you shall experience the iron fist of the paypal refund nazi, BFL-Jody!
Fuck off, go read the guy's messages back through his profile. He made his discontent personal towards people instead of the company. Fail, and a godwin for you for the nazi trolling, you just lost.
full member
Activity: 224
Merit: 100
Antics aside, money changed hands and BFL appears to have reneged on terms of the sale. My guess is that the Missouri AG consumer complaints dept. would be a good avenue to pursue if you aren't satisfied with your purchase and negotiations fall through. I have worked with them in the past and they are very fastidious about consumer complaints.

I have no strong feelings about BFL other than they seem to be terrible at PR, have missed several deadlines, but have very attractive products from a price/performance and aesthetic POV.

Disclaimer: I do mine on EMC but I have no connection w/BFL other than almost making a pre-order.

The Missouri AG Consumer Complaints Dept will give exactly as many fucks as his complaint warrants: 0.

Most state laws actually REQUIRE you to offer a refund if you are unable to deliver within 30 days of your initial targeted delivery date (backorders included), alternately, you may offer to extend the time limit, with confirmed consent from the customer, but you're not required to offer the extension. You ARE required to offer the refund.

Go into an AG office and complain that, "A company 'unethically' refunded my money when I complained about the wait time for my order." Be sure to take a video camera, and post the video of their reaction on Youtube for us all to watch!  Cheesy Cheesy
full member
Activity: 238
Merit: 100
Well well. What do we have here. You've been waiting for 11 month. You were posting negative things about BFL and they found out about this. Now the order is due for cancel & refund and you started to whine like a little girl. We all so brave on the internet, as long as our identities are kept confidential, right?

BFL: please go ahead and refund that idiot. Make an example of him so the rest of the crowd will think twice before they post. 4 singles to be removed from the queue - that means that majority of folks will get their hardware faster (assuming the order is 11 month old).

Way to go!

Yeah!  Hooray for squelching the truth and censorship!  All of you vile truth-spreaders shall think twice before speaking ill about the almighty Butterfly Labs, or you shall experience the iron fist of the paypal refund nazi, BFL-Jody!
legendary
Activity: 1652
Merit: 1067
Christian Antkow
Antics aside, money changed hands and BFL appears to have reneged on terms of the sale. My guess is that the Missouri AG consumer complaints dept. would be a good avenue to pursue if you aren't satisfied with your purchase and negotiations fall through. I have worked with them in the past and they are very fastidious about consumer complaints.

https://www.consumer.ago.mo.gov/

 Thank you for this recommendation. I'll drop them a line and see how things go.

Edit:

Confirmation Number:   914077
Confirmation Time:   2013-05-16 15:58:20
hero member
Activity: 532
Merit: 500
Sorry, even with the missed deadlines, poor project management, and laughable engineering design which led them to create the casing before knowing the size required for the actual working product, I cannot believe they are trolling the boards. Let alone dedicating time to determining who said what, and which of those abusing their company are their customers to offer refunds to so as to silence them!?

That's a ridiculous assumption. The lady has months of emails to for through, and reply to. I very much doubt she's filtering dissent on Bitcointalk and other associated media. There's no way she has the time to do that. Yet this entire thread assumes they have picked upon the OP for that reason? That's nuts!

sr. member
Activity: 272
Merit: 250
It has been relayed to me...

What a level of professionalism!

It only means they read the forum. That is very good, at least they know what is going on with the community. У cтeн тoжe ecть yши, right?
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