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Topic: Butterfly Labs Forced "On Hold For Refund" for all my Single SC orders - page 58. (Read 59172 times)

full member
Activity: 224
Merit: 100
One bitcoin to rule them all!
If you really believed that, why did you keep an order with them this long? Sour grapes much?

I obviously kept the order for this long because I am clearly delusional. It's the only honest answer I can give you. It should be evident that I am way beyond sour grapes and flirting with full-on gourmet vinegar.

Well, I'm sorry you find yourself in the position you do. I'd be totally bummed if I were in your shoes. Hope you find something useful and profitable to spend your money on. I genuinely hope you do. Good luck. I'm being hard on you, but I do enjoy a lot of your posts, when you're not stirring the pot.

I'm glad you were humble enough to say that.

Meh, I don't think it takes humility to say it. It's true. He seems like a generally decent guy, who got worked up and over-did it. This isn't personal, I've called out several people for trolling. Most of my posts aren't directed toward him, but for the other trolls looking to pile on, and pretend he's the victim.

I think we've all done similar things at some point, and hopefully walked away a little bit wiser, but recognizing the role that you've played is an important step in gaining wisdom.

Guess this sums this whole story up pretty well.

Now we just have to wait and see if the cancellation was a blessing for him.Smiley
legendary
Activity: 1176
Merit: 1005
(Wall-of-angst Deleted. I've never ever felt this abused a customer before. Filed a complaint with the Missouri AG Customer Complaints dept and the FTC Complaints Dept. Provided a Paypal address to office@bfl to get refunded for $4,698, hopefully, and moving on with my life)

Consider the Kansas AG as well, which is where their corporate address is.  State AGs generally diligently investigate these claims and if nothing else, they will risk not being able to do business at all if they do not answer to the satisfaction of the state AG.

Here's an online form for consumer complaints, but you might consider paper mail instead.  It just looks slightly more serious.
full member
Activity: 224
Merit: 100
If you really believed that, why did you keep an order with them this long? Sour grapes much?

I obviously kept the order for this long because I am clearly delusional. It's the only honest answer I can give you. It should be evident that I am way beyond sour grapes and flirting with full-on gourmet vinegar.

Well, I'm sorry you find yourself in the position you do. I'd be totally bummed if I were in your shoes. Hope you find something useful and profitable to spend your money on. I genuinely hope you do. Good luck. I'm being hard on you, but I do enjoy a lot of your posts, when you're not stirring the pot.

I'm glad you were humble enough to say that.

Meh, I don't think it takes humility to say it. It's true. He seems like a generally decent guy, who got worked up and over-did it. This isn't personal, I've called out several people for trolling. Most of my posts aren't directed toward him, but for the other trolls looking to pile on, and pretend he's the victim.

I think we've all done similar things at some point, and hopefully walked away a little bit wiser, but recognizing the role that you've played is an important step in gaining wisdom.
hero member
Activity: 491
Merit: 514
If you don't like the company, don't place orders with them. End of story. Full Stop.
End of story? LMAO! You're either a BFL shill or have not been paying attention. When he placed his order 11 months ago how could he predict the extreme delays and Josh's unprofessional behavior towards unhappy customers? He pre-ordered based on their stated delivery goals. Perhaps he is to blame for his lack ability to predict the future...

If you really believed that, why did you keep an order with them this long? Sour grapes much?
Again if you were paying attention you'd know that BFL has been telling their customers "Will be shipping soon!" over and over for months and months. Back in October when BFL said they would be shipping at the end of the month, if he had known then that they would actually still not be shipping 7 months later then he might have canceled and used those funds on a batch 2 Avalon which would be shipping any day now. That is the lost opportunity caused by BFL's failure to deliver and cancellation of his order without his consent.

It's amazing you are defending BFL's behavior so passionately. Keep it up and maybe Josh will bump your order up in the queue!
hero member
Activity: 532
Merit: 500
If you really believed that, why did you keep an order with them this long? Sour grapes much?

I obviously kept the order for this long because I am clearly delusional. It's the only honest answer I can give you. It should be evident that I am way beyond sour grapes and flirting with full-on gourmet vinegar.

Well, I'm sorry you find yourself in the position you do. I'd be totally bummed if I were in your shoes. Hope you find something useful and profitable to spend your money on. I genuinely hope you do. Good luck. I'm being hard on you, but I do enjoy a lot of your posts, when you're not stirring the pot.

I'm glad you were humble enough to say that.
full member
Activity: 224
Merit: 100
If you really believed that, why did you keep an order with them this long? Sour grapes much?

I obviously kept the order for this long because I am clearly delusional. It's the only honest answer I can give you. It should be evident that I am way beyond sour grapes and flirting with full-on gourmet vinegar.

Well, I'm sorry you find yourself in the position you do. I'd be totally bummed if I were in your shoes. Hope you find something useful and profitable to spend your money on. I genuinely hope you do. Good luck. I'm being hard on you, but I do enjoy a lot of your posts, when you're not stirring the pot.
legendary
Activity: 1652
Merit: 1067
Christian Antkow
If you really believed that, why did you keep an order with them this long? Sour grapes much?

I obviously kept the order for this long because I am clearly delusional. It's the only honest answer I can give you. It should be evident that I am way beyond sour grapes and flirting with full-on gourmet vinegar.
full member
Activity: 224
Merit: 100
Either way, there's a lesson to be learned here. Chose to learn it, or chose to...

 Is the lesson learned here that if I wanted ~240GH/s of ASIC SHA256 processors, I should have gone with anyone but Butterfly Labs ?



If you really believed that, why did you keep an order with them this long? Sour grapes much?
legendary
Activity: 1652
Merit: 1067
Christian Antkow
Either way, there's a lesson to be learned here. Chose to learn it, or chose to...

 Is the lesson learned here that if I wanted ~240GH/s of ASIC SHA256 processors, I should have gone with anyone but Butterfly Labs ?

full member
Activity: 224
Merit: 100
They didn't set out to get a "free loan" from him. They just decided that the business relationship had become untenable, and chose to end it. If they had set out from the beginning to get "free loans" from people, there might be an issue with that, but this is a result of HIS behavior, not a result of some 'scheemy-scheme' to borrow a lousy 4000 bucks, interest free.

IMO it doesn't matter what they set out to do but what they did do which is punish a justifiably upset customer for expressing their opinion and profit from it in the process by not having to fulfill their end of the deal after holding his $5k for almost a year.

Why exactly do they believe the "business relationship had become untenable"? Were his posts causing more delays somehow? Nope. Were his posts damaging the company? Maybe. Will canceling his order solve this problem? Nope! Will acting professionally and eventually delivering his order solve this problem? Yep!



It absolutely matters what they set out to do. If their intent was to get a 'loan' and not pay him interest, THAT would be an issue. But that's not what happened. What happened was that they took an order thinking they could fill it faster than they actually could. He decided to go full-retard on them, and so they kicked him to the curb. ANY court would be able to see that their actions were not a part of some scam, and were, in fact, only in response to bad behavior on his part.

He dedicated a good portion of his time to spreading FUD about the company, about Josh, about Sonny, about BFL as a company, about developers who are working with them to improve the product, etc, etc, etc.

I need to take exception with this. If I have x Dollars invested in BFL pre-orders, what rational reason would I have for contemplating Fear, Uncertainty and Doubt for BFL essentially being six months behind schedule, with no accurate information for delivery, going on almost a year now.

Do I admit to being a total angry asshole for being strung along ? Yes. Has anything I said been a lie, slanderous, or false ? I certainly hope not; if it is I will apologize and issue a retraction.

The rational response, if you legitmately have fear, uncertainty, and doubt as to whether you'll get your product, would be to request a refund. Acting a fool on the interwebz, going around waving your e-penis in their faces repeatedly, discouraging other people to buy, etc. Is not the action of somebody who LEGITIMATELY has fear, uncertainty and doubt, unless they've first requested a refund. You stated in your email to them that you have faith that they'll deliver. If that's really the case, then you're a hypocrite for trying to scare other people away from the company. If you REALLY have faith in the company, then why all the effort put toward dragging them through the mud?

I said before that I can understand your frustration. I think everybody gets frustrated from time to time, and says things they regret. You however, have on that role like you were being PAID to do it (not saying you were, but that's how hard you've pursued it). Sometimes it takes a reality check to teach us lessons about how we chose to behave toward other people. In some cases, it's some blowhard getting a pile-driver.

http://www.youtube.com/watch?v=mEqniEvNcnk

Sometimes it's just a blowhard getting his order canceled.

Either way, there's a lesson to be learned here. Chose to learn it, or chose not to...

Again, you're not being sued for slander, or libel. There's no burden of proof of ANYTHING other than bad behavior that would make a company chose to sever business ties with you. There's plenty of proof that you maliciously set out to damage the company. Plenty of grounds for an order cancelation.

If you chose to pursue 'legal action' against them...
http://www.youtube.com/watch?feature=player_detailpage&v=x90E8NDm0Pw#t=338s
legendary
Activity: 1652
Merit: 1067
Christian Antkow
Now, it is certainly open for discussion as to whether or not BFL made a wise choice, but regardless, it is likely a legal choice.

 * mumbles something about wise choices. Stares at Paypal account waiting for credit and grumbles *
hero member
Activity: 532
Merit: 500
While am I definitely no lawyer, I did manage a chain of retail stores for many years, and while BFL refunding the money may seem a crappy thing to do, it is legal.
There is no contract involved, just an offer and consideration. The transaction is not complete until the offer is accepted *and* consideration received. Although the price was accepted (the offer), no consideration was delivered, and the transaction is not complete.
In fact, BFL may be legally required to refund the money, regardless of their stated terms, if they can not deliver within a prescribed time period.

Also, one has to remember that no business is REQUIRED to conduct transactions with a particular individual, so long as their reasons for doing so are not discriminatory against a legally protected group (ie: not selling to someone because they are female is illegal. Not selling because they don't like your posts is not.)

I remember one incident where a guy was urinating on the front of the store next to the main entrance. After he finished, he attempted to enter the store, the manager refused to let him enter, telling them if he had no respect for the store, he was not welcome in it. He yelled, hollered, threatened, called the corporate offices and wrote letters, but despite all that, he was never allowed in the store again.

Now, it is certainly open for discussion as to whether or not BFL made a wise choice, but regardless, it is likely a legal choice.

edit: spelling

That maybe the case, but they are now openly inviting heat on themselves from disgruntled ex-customer(s) that may lead to an entire new can of worms being opened irrespective of this refund.

They will be fine as long as they are playing by the book, but there is a lot of evidence to the contrary mounting. Xian justifies his contempt due to broken promises. If they are investigated and found to be more than poor project management, then...

Especially if others start to complain, whether this refund for negative feedback becomes habitual, or not.

They are either very confident they can deliver, and don't care, or nuts to be pushing people who are already angry with how they've been treated.
newbie
Activity: 14
Merit: 0
While am I definitely no lawyer, I did manage a chain of retail stores for many years, and while BFL refunding the money may seem a crappy thing to do, it is legal.
There is no contract involved, just an offer and consideration. The transaction is not complete until the offer is accepted *and* consideration received. Although the price was accepted (the offer), no consideration was delivered, and the transaction is not complete.
In fact, BFL may be legally required to refund the money, regardless of their stated terms, if they can not deliver within a prescribed time period.

Also, one has to remember that no business is REQUIRED to conduct transactions with a particular individual, so long as their reasons for doing so are not discriminatory against a legally protected group (ie: not selling to someone because they are female is illegal. Not selling because they don't like your posts is not.)

I remember one incident where a guy was urinating on the front of the store next to the main entrance. After he finished, he attempted to enter the store, the manager refused to let him enter, telling them if he had no respect for the store, he was not welcome in it. He yelled, hollered, threatened, called the corporate offices and wrote letters, but despite all that, he was never allowed in the store again.

Now, it is certainly open for discussion as to whether or not BFL made a wise choice, but regardless, it is likely a legal choice.

edit: spelling
hero member
Activity: 574
Merit: 500
Could we get some more context around this?

Look at his post history. All he seems to do is bitch and moan about BFL. Suddenly he has "faith" that they'll deliver? Where was his faith in all his posts calling them thieves and calling into question an owner's criminal record and questioning their moral characters?

I hope they boot his ass right out into permanent-refuned land, and start swinging the ban hammer hard and fast at all the trolls like him. If you don't like the company, don't place orders with them. End of story. Full Stop.

shut up noob !
legendary
Activity: 1652
Merit: 1067
Christian Antkow
newbie
Activity: 51
Merit: 0

Plus, Josh's ego won't let the sort of things the OP said pass without some form of retaliation.

Josh has threatened customers before. Get on his bad side and he'll make sure your order has problems.

Your refund is coming... Just need a couple of more preorders and they'll have it ready for you.

Pirateat40, where are you?
legendary
Activity: 1015
Merit: 1000
Just FUCK BFL go buy ASIC chip better investment now i wish i have extra money to buy some . 
legendary
Activity: 3878
Merit: 1193

Plus, Josh's ego won't let the sort of things the OP said pass without some form of retaliation.

Josh has threatened customers before. Get on his bad side and he'll make sure your order has problems.
hero member
Activity: 574
Merit: 500
You messed up big time matey - purely from a strangers point of view and reading your posts about BFL.

 I messed up. Fine. Waiting on my refund of $4,698 USD

I see you are down - and I don't want to knock you further - As far as I know no-one has ever had a BFL refund not paid - you'll get your money I hope soon.
full member
Activity: 224
Merit: 100
Considering lost profits... I would probably sue.

But then again i try not to call anyone asshole who i want to deliver to me...
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