We may still have some delays in ticket service. If you have unserved ticket - please, wait - we will take care soon.
Reminder: if you have any problem our exchange - please, use our support system here:
https://c-cex.com/?id=support - we always do our best to fix any issue you may have.
hello,
i have a withdrawal of BTC,and i have received the confirm Email, like this:
You have requested a withdrawal of 0.0868 BTC to this address: 1LkKAKMYYNUyYB1nXWtsxZFJ7r9nXEaALT
but,when i click the link to confirm ,it always shows"Sorry ,you withdraw too fast ,Please try again later",
and i haven't received the BTC coin,please help me to get it back, or you can resent me a new confirm [Suspicious link removed]S!
Trader Support:
Have a good day! Let us know if there is anything else we can help you with. Thanks!
9591346aa:
I'm trying to withdraw coins from C-CEX and no luck.
and I tried to withdraw my coins, and now my withdrawal is stuck - not visible anywhere, but the coins are already taken from my C-CEX account.
I'll be happy if the website is usable (coins withdrawable)
2017-09-23 15:00:09
Trader Support:
You are very welcome! Let us know if there is anything else we can help you with. Thank you!
2017-09-23 15:11:07
Trader 9591346aa:
it is no problem of my withdrawal,i only want to know where is the coin.the history has no recorde,and i have not received the coin.please help me to get it back.do no reply with the same answer.
2017-09-23 15:13:39
Trader Support:
You are very welcome! Let us know if there is anything else we can help you with. Thank you!
2017-09-23 15:14:52
Trader Support: robots?? with the same answer.
Support:
You are very welcome! Let us know if there is anything else we can help you with. Thank you!
2017-09-23 17:14:43
Trader 9591346aa:
Are you a robot? Or do not understand the problem I sent?
2017-09-23 17:16:24
Trader Support:
You are very welcome! Let us know if there is anything else we can help you with. Thank you!
2017-09-23 17:20:33
Whatever you answer, it is only welcome! Let us know if there is anything else we can help you with. Thank you! Please, try again now - it should work fine.Trader Support: robots??
Can you help m to get my btc withdrawal.. It is stuck from long time.. I did everything what u guys told m to do so. No record ticket raised