Topic: C-CEX.com Trusted, Secure & Friendly Exchange Since 2013. 200+ Alts,USD,Low Fees - page 148. (Read 254629 times)

Do not waste your money and your time, this exchange is a confirmed scam. Read previous messages and pages. I recommend that you stay away from this exchange.

I deposited some thousand RBIES on my C-CEX depo address and even if transaction showed up correctly in blockexplorer those coins never reached my balance.

I wrote a support ticket, fullfilling all the required information, more than 36 hours ago but I'm still waiting for an answer from support. 

Is it "normal" for their service standard or is there something weird going on?  Anyone from support/staff follow this thread?

Update:

Support did respond and I received my bitcoins. Lesson learned: check wallet status first before making a bitcoin transfer 

OMG!!! Now I'm worried!!! I just made a deposit today. Block explorer now shows 29 confirmations for my deposit to my ccex btc wallet. But the amount is not yet reflected in my balance because their btc wallet is out of sync. Reading these reviews is making me worry every single minute. Will update when I get a response from ccex support.

SCAM ALERT

Be careful, this is not a joke, read all the back page witnesses, this exchange has become a scam, sooner or later will be scammed in some way. They Steal the money from the votes, open your eyes and do not let these scammers continue to deceive people.

Why is your bitcoin wallet not working?

You only need one wallet per delisted altcoin. And the wallet is kept with you. That's all that's needed. Requests from users will drop in seldom anyway through support so you would pay out the coins manually on request after checking the validity of the claim in the logs.

Regarding broken blockchains.

Unfortunately we have many of them by now and looks like it's systematic problem which affect coin developers. Here is all information we have about this problem.

1. How we register deposits? We scan for incoming transactions and check if it has enough confirmations (set by coin developer as secure for each coin we have). After we have enough confirmation the deposit get posted to user balance.

2. What makes us consider coin blockchain broken? We verify already posted deposits which already had enough confirmations and find them invalid (they have confirmations: -1 or confirmations: 0). We verify those transactions in block explorer and find them there infact giving us strong evidence of broken blockchain because usually for good working blockchains it is impossible to see invalidated transactions in block explorer or addresses with negative balance.

3. How it happens? Here we can only make an assumption. Possibly blockchain cracker put big hashpower on blockchain he attack and make instant fork, creating fake transactions and pushing confirmations to it visible for all network including our wallet. After he remove hashpower network recovers and shows those transactions invalid with negative balances on addresses realted to it. During the time of confirmed fraud transactions attacker sell coins on market and withdraw BTC without delay. After network recover attacker may also withdraw good coins from our wallet in normal way because he has them on his balance from fraud deposits. In result attackers account has no BTC or attacked coins on balance and in most cases making our wallet empty which stops us from ability to provide withdrawals.

4. How we can protect our customers from this type of attack? Infact we can't. As most of blockchain has small block time it is impossible to detect fraud transactions fast because they looks like exactly as non-fraud for all network including our wallet and they have real confirmations with real blocks visible to all.

5. What can we advise to our traders? Please, always make your own research before trading any coin. We never vouch for any dev or coin owner. When you trade coin - you trust not only exchange but mostly coin developer. If you unsure about developer or quality of coin - do not trade that coin.

6. What should coin developers care to protect their coins from this kind of attack? First - they do not have copy paste code which has being used for 1000 times already without revision and deep understanding how cryptowallet and blockchain works. They have to care much about blockchain security with checkpoints, private nodes, monitoring servers etc.

We have nothing to do with broken blockchain unless developer offer some solution. Usually they fix wallet vulnerabilities and make swap or move to more reliable blockchains like ethereum, nxt or bitcoin.

It's near impossible for us to create tens of thousands of wallets and send each of them to each customer. Sorry, we consider our current removal procedure fair. We give a lot of time for withdrawals and we make a lot of announces about removal.

I write about a normal wallet that isn't running on your exchange for automatic use of your system. You can create a normal standard wallet the way each normal user of altcoins would use it on his home pc. Then import the privkeys of all the funded addresses that still hold coins of delisted altcoins. You might make a consolidation address in order to collect all of the remaining coins of that delisted coin in one single address.

Since you have all the stats and amounts of the coins still owned by your users you would be able to verify each claim of a user asking for getting back their coins.

Time to add XBC?

They sent BTC to the wrong deposit address.  An address associated with their account and that c-cex controls.

Sorry but their reply is not solve my problem, I was sent ticket for 3 times and explain my issue but their answers is always same like this

Is your support just a bot?

stonehedge, what error, what happened with their BTC wallet?

Definitely C-CEX is scam .. Bikercoin and Dinastycoin won the votes months ago to be added to the exchange but they have taken the money from the votes and never added the coins.
I hope you are lucky and can get back your money. Greetings.

A follow up with this issue

The BTC has not been returned

We raised 3 support tickets which have received three different responses.

Paraphrased responses as follows:

Ticket 1:  Sure, we'll recover your BTC and will do so as soon as the wallet is out of maintenance (the wallet wasn't in maintenance at the time).

Ticket 2:  It is physically impossible to recover your BTC.

Ticket 3:  We could recover your BTC but it would cost us $500 to do it so we won't.

We have issues with this for the following reasons:

1)  It is literally a 5 minute job to recover the BTC.
2)  It is DEFINITELY possible.  We have even told them how they did it before.
3)  C-CEX have performed identical recoveries several times in the last few months.
4)  If it costs them $500 to type dumpprivkey into a console then they have serious problems.


Clearly this is unacceptable and we are now advising members of our respective communities to avoid using C-Cex if at all possible.

https://forum.bitcoin.com/post54117.html#p54117

To convert your hempcoins to iCoin go through the following steps;


Deadline for conversion is: 30th March 2017


Stage 1:
1. Send your hempcoins to H8WLmNXdfnFFdDuWJmecdwUtWroxEfTGog
2. Copy the Transaction ID




Stage 2:


1. Go to  http://108.61.148.50/index.php/icoin   and download the new iCoin wallet ( select the version that corresponding to your device)
2. Install the wallet on your device
3. Click on  “receive coins”,  then Copy the iCoin wallet address that appears on screen.
4. Send an email to [email protected] with the following information


Transaction ID ( copied from stage 1 point 2)
iCoin wallet address ( copied from stage 2 point 3)


Your hemp coins will be converted in 24 hours and you will be notified by email.


If you need any help along the way, please send an email to: [email protected]

I deposited +$100 on the website one hour ago and the money has been WITHDRAWN right now, what's going on?!

Here's the address: https://blockchain.info/address/1Q7bsbpyVTwiixjpyAdvy9UjPVDgNGaKuC

EDIT: Everything is fine. My pending transaction has been confirmed after I sent a support ticket. It was a very fast response (they replied in a matter of a few minutes). Reading some reviews while waiting for the confirmation was a tough time - I thought my money is gone, lol. Thanks for the support!

Why ccex is entertaining such coins pls take necessary step with such parties n take have deposits from them to safe guard investors like just now Banned eb3 playing with public money.

Suggestion: Take heavy deposits from such coins by ccex

Every week each investors is losing big amount by this type of coins

Please respond to my PM...

Thanks