C-CEX.com Trusted, Secure & Friendly Exchange Since 2013. 200+ Alts,USD,Low Fees - page 88.

m1rk0z

newbie

Activity: 16

Merit: 0

I've a problem with deposits too!

I made a deposit two days ago on HEAT Ledger, the transaction appears correctly on the block explorer ( https://heatwallet.com/#/explorer-results/transactions/9119519580029647975 ), C-Cex has indexed the block in which it is but it hasn't credited the amount.
Same story with a LTC transaction made few minutes ago (I hope it is a "processing time"), txid 1ae52896f8c39cff87ce22abfd701ce61dc8050f0a941c4b6e2c713771afe154

I cannot even contact support because of

Quote

Our support ticket queue is full. Please, come back in few hours.

quantz75

jr. member

Activity: 98

Merit: 5

Quote from: chillitabit on January 23, 2018, 06:42:00 AM

delays happen with exchanges just see recent yobit struggles. just give them bit more time to sort it and escalate your tickets over social media

It's been more than one month, and it's not just delays, as you can see before they clearly avoid the question about xvg wallet and no communication at all.

chillitabit

newbie

Activity: 196

Merit: 0

delays happen with exchanges just see recent yobit struggles. just give them bit more time to sort it and escalate your tickets over social media

quantz75

jr. member

Activity: 98

Merit: 5

Quote from: igotek on January 23, 2018, 05:15:45 AM

There is no problem on withdrawals. The problems are on the deposits.

TXid: 5bf31a31913a55623b5f2e9784ec83a26cbe07a80db8aa4feb28652c7a1861bf - 104.39601923 WTHC
TXid: 4bb46bb6f8f19953a0fe13086ce8fa5a903e109c9d86336aa2dc4560d965101f - 100.86206924 WTHC
Txid: 522ebb0e4e6cf4b93450012ce1031910d4405eeaaa403725d723124268cd8a9a - 102.24992815 WTHC
Txid: 91bbad3c9411e9efd9b3bb193d04277dd667be6a42311bdc1b4bdffe36ca2afd - 107.27809518 WTHC

Hi;
I dont receive my coins. Please check these txid codes. The pool has sent them but i cannot see them in my account.

Code:

Our support ticket queue is full. Please, come back in few hours.

How can you say something so stupid ? Yes they are problems on xvg withdrawals (and others) or else we will not be here (hundreds of users and twitter etc)..

igotek

hero member

Activity: 2170

Merit: 612

Online Security & Investment Corporation

There is no problem on withdrawals. The problems are on the deposits.

TXid: 5bf31a31913a55623b5f2e9784ec83a26cbe07a80db8aa4feb28652c7a1861bf - 104.39601923 WTHC
TXid: 4bb46bb6f8f19953a0fe13086ce8fa5a903e109c9d86336aa2dc4560d965101f - 100.86206924 WTHC
Txid: 522ebb0e4e6cf4b93450012ce1031910d4405eeaaa403725d723124268cd8a9a - 102.24992815 WTHC
Txid: 91bbad3c9411e9efd9b3bb193d04277dd667be6a42311bdc1b4bdffe36ca2afd - 107.27809518 WTHC

Hi;
I dont receive my coins. Please check these txid codes. The pool has sent them but i cannot see them in my account.

Code:

Our support ticket queue is full. Please, come back in few hours.

quantz75

jr. member

Activity: 98

Merit: 5

Quote from: BobTrade on January 23, 2018, 02:55:26 AM

We should try to contact Verge developers maybe they have a direct contact with CCEX owners, since they don’t care about us. All questions about Verge are unsolved , they ban from chat ... I’m so disappointed with this exchange ...

Yes i will contact him but i think we will just waste time, we must sue this scammer Yuriy Ivanov (owner of this scam c-cex), i will start a website in the next few days and spread the word to collect all the emails and start the legal actions (i already lost 30k+ because of that i don't care about the fees and after we will split the fees between users) and i can travel etc..

quantz75

jr. member

Activity: 98

Merit: 5

Quote from: thegamblingbay on January 23, 2018, 04:16:09 AM

Is this site dead? The owners stole & ran?

Yes they are avoiding our questions and don't give us back our XVG since more than one month

thegamblingbay

newbie

Activity: 46

Merit: 0

Is this site dead? The owners stole & ran?

BobTrade

full member

Activity: 462

Merit: 103

We should try to contact Verge developers maybe they have a direct contact with CCEX owners, since they don’t care about us. All questions about Verge are unsolved , they ban from chat ... I’m so disappointed with this exchange ...

adilcnn

newbie

Activity: 20

Merit: 0

Quote from: [email protected] on January 22, 2018, 06:56:00 PM

c-cex Nxt coin deposit does not approve, does anyone have the same problem, also does not allow support ticket formation

Nxt transfer not deposit

1)correct address
2) and 1669187 / 3235 confirmations

Transaction: 7258129030193286984

Huh

I have the same issue, I have deposited NXT to C-CEX wallet but didn't get yet even with thousands of confirmations on NXT explorer, the Txid is 8692971760233590352
Also, the Support queue is full, can't create ticket.

BlkHoleTrades

newbie

Activity: 16

Merit: 0

Has anyone contacted the XVG devs (Sunerok, etc)? They may want to look into what is happening with their coin on c-cex, as essentially they have "misplaced" a literal percentage of their coin circulation... I was trying to be cool and wait until Jan 20th, but that date has come and gone with zero explanation and not so much as the ability to even reopen my ticket to get my XVG added back into my account... They take the time to reopen some random coin, and ban users from chat, but they're clearly avoiding the literal "million dollar question" as to where the heck our coin/money has gone...

quantz75

jr. member

Activity: 98

Merit: 5

Quote from: BobTrade on January 22, 2018, 04:42:22 PM

Quote from: quantz75 on January 22, 2018, 04:38:19 PM

Here again look how obvious it is, they see the message they don't answer to him concerning the xvg wallet BUT they take the time to ban somebody.

so they scammed us? Huh

Look even their twitter :

quantz75

jr. member

Activity: 98

Merit: 5

Quote from: BobTrade on January 22, 2018, 04:42:22 PM

Quote from: quantz75 on January 22, 2018, 04:38:19 PM

Here again look how obvious it is, they see the message they don't answer to him concerning the xvg wallet BUT they take the time to ban somebody.

so they scammed us? Huh

No contact since more than one month (even after the "vacations"), they avoid the question about xvg wallet, they even logged in today on bitcointalk's forum today and post an useless news on twitter but not for us, what do you think?

[email protected]

newbie

Activity: 9

Merit: 0

c-cex Nxt coin deposit does not approve, does anyone have the same problem, also does not allow support ticket formation

Nxt transfer not deposit

1)correct address
2) and 1669187 / 3235 confirmations

Transaction: 7258129030193286984

Huh

fedmahnkassad

hero member

Activity: 840

Merit: 500

Twitter: @FedKassad

What is the best option to contact C-CEX? I have an ADL withdrawal with an NXT transaction ID but the NXT blockchain does not know anything about that transaction ID.

BobTrade

full member

Activity: 462

Merit: 103