Casinos: Internal notifications, message inbox vs Email. - page 2.

Jackl87

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Quote from: famososMuertos on April 16, 2021, 01:20:38 PM

You think that internal notifications should have notifications via email?

An optimal solution that some online casinos are already using is that their users can choose which type of messages they want to receive. The best way to do this in my opinion is that when you are registering on the site that it asks you there if you want to receive general newsletters to your e-mail box or not. Important notifications that concern your balance on the site, a possible investigation of your account, a successful deposit or withdraw to or from the casino and other stuff that is about your money should always be sent to your personal e-mail address also and not only via internal messages because some players including do a little gambling for a few days and then don't log in to any online casino for a few weeks.

darewaller

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Quote from: harizen on May 04, 2021, 04:38:31 PM

Ok, look. I've received an email last week from S**** to claim a small bonus (I think others got it as well). The offer will be expired within 48 hours.

I guess you are allowed to take names of the casino when you actually get a bonus, no shame in that. I also get a lot of emails from various casinos but it is not irritating as long as they have something meaningful to convey. I have a few casinos who send me almost 5 emails a day despite knowing that I am not going to play there ever again, they are automatic I know.

I get emails for claiming my bonus then I have no problem and similarly when I get an email regarding some kind of update or downtime or even some upcoming events like NBA streams were announced by stake and emails were sent so I don't have a problem with that.

Internal notifications like sportsbet have are also good but sometimes I do miss them.

goinmerry

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To summarized this:

Important things related to accounts, such as received bonus or changes = Mandatory
Login Activity = Mandatory
Deposit or Withdrawal activity = Mandatory
Newletters, subscriptions, daily updates = Optional

Simple as that.

South Park

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Quote from: Quidat on May 08, 2021, 05:23:05 PM

Quote from: jostorres on May 08, 2021, 04:22:17 PM

Quote from: harizen on May 04, 2021, 04:38:31 PM

Not annoying after all to receive those as that was only frequent compare to regular newsletters.

I guess most gamblers will not get annoyed if they receive any number of emails if some bonus along with Wink

.
I do see these days another casino sends me free-spin everyday in email. I love it because I am earning with that. So, I will not complain even my inbox gets spammed.

Other than bonus, I believe casinos must need to send email notification for all major changes in their TOS and about down time or any problems in wallet for withdraw/deposit etc. If they are not making use of informing vital things but only for marketing purposes means then people will definitely get annoyed one day or other.

Most of those offers and promotions would definitely be spamming out on your inbox mail and thats the thing i dont like this is why i dont really like to receive alerts not only on gambling
but in other websites as well but excluded into those things which i do see for it to be important.I do much rather prefer on seeing internal notifications on where you can
directly see it once you had logged in into your account.Its not really something that you cant just ignore if you do saw something is on your notification.
Its up to someones reference though because not all would be having the same thing.

I think that by law all services that send emails to your account need to have a way for you to opt-out of it if you do not want to receive those emails anymore, so if you are tired about this then just hit the unsubscribe button on the email and you are not going to receive those emails anymore, however I still think this is not the best idea unless you log in your account almost everyday to see the notifications that you are given, in which case creating a filter on your email seems like the best choice.

Quidat

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Quote from: jostorres on May 08, 2021, 04:22:17 PM

Quote from: harizen on May 04, 2021, 04:38:31 PM

Not annoying after all to receive those as that was only frequent compare to regular newsletters.

I guess most gamblers will not get annoyed if they receive any number of emails if some bonus along with Wink

.
I do see these days another casino sends me free-spin everyday in email. I love it because I am earning with that. So, I will not complain even my inbox gets spammed.

Other than bonus, I believe casinos must need to send email notification for all major changes in their TOS and about down time or any problems in wallet for withdraw/deposit etc. If they are not making use of informing vital things but only for marketing purposes means then people will definitely get annoyed one day or other.

Most of those offers and promotions would definitely be spamming out on your inbox mail and thats the thing i dont like this is why i dont really like to receive alerts not only on gambling
but in other websites as well but excluded into those things which i do see for it to be important.I do much rather prefer on seeing internal notifications on where you can
directly see it once you had logged in into your account.Its not really something that you cant just ignore if you do saw something is on your notification.
Its up to someones reference though because not all would be having the same thing.

jostorres

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Quote from: harizen on May 04, 2021, 04:38:31 PM

Not annoying after all to receive those as that was only frequent compare to regular newsletters.

I guess most gamblers will not get annoyed if they receive any number of emails if some bonus along with Wink

.
I do see these days another casino sends me free-spin everyday in email. I love it because I am earning with that. So, I will not complain even my inbox gets spammed.

Other than bonus, I believe casinos must need to send email notification for all major changes in their TOS and about down time or any problems in wallet for withdraw/deposit etc. If they are not making use of informing vital things but only for marketing purposes means then people will definitely get annoyed one day or other.

South Park

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I am terrible at Fantasy Football!!!

Quote from: michellee on May 04, 2021, 03:06:29 PM

Quote from: Kittygalore on May 04, 2021, 01:10:44 AM

Eh, to each of their own maybe to me it is annoying but to others it doesn't bother them. But I hope that there will be some unobtrusive way to deliver those notification buttons someday.

I think you can be unsubscribed from their email notification so you do not receive any news from them. Usually, every website has its subscription email services. If their members agree with the subscription the first time they register, they can unregister the subscription in the future if they do not need any news update from them. Maybe you can check it on every website email, and I think it is at the bottom of the email sent to you.

This is correct, when you create an account to the casino you are basically accepting whatever terms they have and for the most part that includes receiving emails about their promotions, and while I can understand why some may find this annoying to me it is a great thing as I do not have to log in my casino account to know what are the offers I have available, however another way to deal with this is with email filters, after all you may not want to read the offers the casino give you now but you may want to do it in the future and with filters you can send all of those emails to a particular folder and keep your inbox clean.

harizen

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For support ➡️ help.bc.game

Ok, look. I've received an email last week from S**** to claim a small bonus (I think others got it as well). The offer will be expired within 48 hours.

That was a good example of a notification that directly involves our account. That kind of notifs should be sent to our email since if no such thing arrived on my email, it will just expire without even knowing that I received such an offer.

Not annoying after all to receive those as that was only frequent compare to regular newsletters.

michellee

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Quote from: Kittygalore on May 04, 2021, 01:10:44 AM

Quote from: michellee on April 28, 2021, 11:57:04 AM

Quote from: Kittygalore on April 28, 2021, 04:40:13 AM

~

I think that will be back to the player itself. Maybe they can delete the email notifications from the casino and determine which email they can read. But all in all, the email notifications can help the gambler know about the promotions from the casino. If the gambler is interested, they can visit that casino to see more information about the casino. I think the casino sends the email to inform what they did with their casino so their member knows that they are really concerned with their business, especially to their members.

Eh, to each of their own maybe to me it is annoying but to others it doesn't bother them. But I hope that there will be some unobtrusive way to deliver those notification buttons someday.

I think you can be unsubscribed from their email notification so you do not receive any news from them. Usually, every website has its subscription email services. If their members agree with the subscription the first time they register, they can unregister the subscription in the future if they do not need any news update from them. Maybe you can check it on every website email, and I think it is at the bottom of the email sent to you.

South Park

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I am terrible at Fantasy Football!!!

Quote from: Stedsm on April 30, 2021, 12:01:38 PM

Quote from: South Park on April 30, 2021, 11:25:37 AM

Every single casino in which I have played has those features, after all it does not makes any kind of sense to invest in all the features casinos invest in only to forget to add an effective notification system that lets the players know whats new with the casino, they will be wasting their time and money if they did not do something like this, after all even if we like gambling it is not as if we are going to watch what the casino does 24/7 and know everything that is happening with it because we are playing at the casino all the time.

That's what I look for whenever I join a casino whether they have a different area specifically for notifications or not because if they don't have, chances are they won't even allow sending messages to my email about the promotions and I'll need to look out for such things on my own and I'm not that active on all these gambling sites always, so I believe that I shouldn't miss some major events especially free bets which I love the most!

It is just common sense really, after all what is the point of building the best casino that you can if you are not going to have a way to tell your customers what is new with the casino itself? That would be without a doubt a waste of money and that is something that no business ever wants to do which is why this is very common among the big casinos because they know that if they want to remain competitive and they want to retain their players they need to send them their promotions on their preferred way.

Kittygalore

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Quote from: michellee on April 28, 2021, 11:57:04 AM

Quote from: Kittygalore on April 28, 2021, 04:40:13 AM

~

I think that will be back to the player itself. Maybe they can delete the email notifications from the casino and determine which email they can read. But all in all, the email notifications can help the gambler know about the promotions from the casino. If the gambler is interested, they can visit that casino to see more information about the casino. I think the casino sends the email to inform what they did with their casino so their member knows that they are really concerned with their business, especially to their members.

Eh, to each of their own maybe to me it is annoying but to others it doesn't bother them. But I hope that there will be some unobtrusive way to deliver those notification buttons someday.

Kong Hey Pakboy

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Quote from: Mauser on April 30, 2021, 12:04:18 PM

I noticed the same, rarely getting emails from the casinos. Most bonus information I receive directly at the casino,or in some update news. On top of that I noticed that in discord it is much easier to find out about upcoming freebies. It's a bit tricky for us gamblers to stay on top of all these news, but I can also understand the casinos. They want to reward gamblers who are active on their site.

Isn't that much better since they take care of their patrons and not just spray and praying the bonus towards all the registered account. I use Discord too but the notifications is a little annoying to me so I kind of in a limbo.

ralle14

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Quote from: fullhdpixel on May 02, 2021, 03:41:34 AM

These days, freebitco.in email notification for free spin is my cup of tea hence I do check my inbox more frequently even free spin links are expiring only after 24 hours (I am in persuade of reaching 100k rp so I feel every spin is helping me to reach my goal). After freebitco.in, I love primedice and stake's monthly reload bonus. I somehow managed to collect $180 worth of ethereum from free load bonus alone. Not sure, they will allow me to withdraw if I do no play anything with them.

Same, the email notification is really that convenient when you have an email that's seperate from your personal stuff so you don't have to worry about missing out an email that's very important. I also receive some bad bonuses from other casinos that includes rollovers but it's very easy to skim through all of them and only check the ones that are important like the coupons/promos from stake since they never include rollover on their rewards.

famososMuertos

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Quote from: plr on May 01, 2021, 11:45:40 PM

...//...:

Hi,
It is part of the situation that happens in how some individual situations are handled in relation to the subject, but let's not forget that it is mainly the player's responsibility to be aware of any notification on the way, as long as the casino does it.

The point here is that some casinos take the detail of making notifications by emails, internal and social networks, even some possess forums where ads are made.

What is important is to know what is the priority communication channel that your casino uses for priorities.

fullhdpixel

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Quote from: magneto on May 01, 2021, 10:44:15 PM

The problem for me actually lies within the fact that casinos like Roobet and Freebitco.in have fallen in love with email notifications that never seem to stop and are generally completely useless. I've even unsubscribed to a few of the newsletters given how annoying they have been.

These days, freebitco.in email notification for free spin is my cup of tea hence I do check my inbox more frequently even free spin links are expiring only after 24 hours (I am in persuade of reaching 100k rp so I feel every spin is helping me to reach my goal). After freebitco.in, I love primedice and stake's monthly reload bonus. I somehow managed to collect $180 worth of ethereum from free load bonus alone. Not sure, they will allow me to withdraw if I do no play anything with them.

plr

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Quote from: famososMuertos on April 16, 2021, 01:20:38 PM

You think that internal notifications should have notifications via email?

They should send all their notification on emails too, in fact, they should prioritize this, all of us here are reading are login in their emails to see important notifications, not all gamblers are playing daily sometimes they take a vacation for weeks or months, and sometimes they forget the gambling sites they are playing because they are too busy, but if there are giveaways, bonus and important updates, they will remember and take the offers and get the updates.

magneto

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If you know that a casino has good freebets/promos, then definitely check your inbox periodically.

They don't have the obligation to be pushing you emails about these promos, although it's probably bad from a marketing perspective for them to do so.

The problem for me actually lies within the fact that casinos like Roobet and Freebitco.in have fallen in love with email notifications that never seem to stop and are generally completely useless. I've even unsubscribed to a few of the newsletters given how annoying they have been.

uneng

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Quote from: Kittygalore on April 28, 2021, 04:40:13 AM

Quote from: uneng on April 23, 2021, 11:38:51 PM

Receiving notifications from casinos via email isn't good only for players who can be benefited by bonus, free spins and other promotions offers, but also for the casino as it's a smart way to get attention from users who are offline from the platform from a long time. It's an opportunity to bring these gamblers back to the site in order to make them play again.
Of course some people get annoyed with so many messages arriving daily on their emails, depending on how many casinos they are registered, but there is always the option to not receive notifications disponible on each platform.

Although it is effective, it can be pretty annoying for the users if they have a lot of notification emails that they send to those players, if you are not a casual player then you will benefit from it but if you are a casual one then you can probably get something out of it.

Yes, sometimes it gets really disturbing to receive so many emails daily. But some people don't bother, because they like digging each message received hoping to see an interesting offer they can join and profit an extra income from the casinos. Most messages are probably useless, although few of them might contain gems. And actually these emails can be good also for non-casual players, as they can make an exception and play for the occasion of a special offer.

Stedsm

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Quote from: Fatunad on May 01, 2021, 04:50:50 PM

Its just normal for casinos to emphasize their promotions and bonuses on where it can really be seen nor get the attention of a particular user which they might have the high chance
on hooking them up to play with that said promotion or perks which means its into their advantage since house do always wins.When it comes to checking mails then not all would really
be having this kind of behavior this is why its already been a standard into these on site notification or pop ups which are common but having an option would really be great.
It is indeed a matter of preference on someone who'se in play.

I'd much more like to have Push notifications available on gambling sites and I'm definitely fine with it because then, those notifications would simply show up through my Google Chrome or other browser's push notifications area and that'd never let me miss out on any single perks/promos that are meant to be carved specifically for me.

Fatunad

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Quote from: Stedsm on April 30, 2021, 04:32:26 PM

Quote from: Fatunad on April 30, 2021, 02:26:54 PM

--snip--
but basing on observation where internal notification is already a standard one on most gambling sites and it would be good if you can switch up in between depending
into your own preference because some of gamblers are really keen on checking out their mails or being active and some do just directly depend on what
they do see on that notification icon.

Dependency also truly depends on the gambler who frequently checks his emails if not visiting the gambling site too often. But if he doesn't even check his emails regularly, then it's the gambler who needs to be blamed at. I believe that sites must do like how Sportsbet does, Sportsbet just makes the notifications pop out whenever you visit their website which is quite good and attractive as well because it pulls the gambler to take interested into the notifications that what are they about, once he gets a glimpse of it already.

Its just normal for casinos to emphasize their promotions and bonuses on where it can really be seen nor get the attention of a particular user which they might have the high chance
on hooking them up to play with that said promotion or perks which means its into their advantage since house do always wins.When it comes to checking mails then not all would really
be having this kind of behavior this is why its already been a standard into these on site notification or pop ups which are common but having an option would really be great.
It is indeed a matter of preference on someone who'se in play.

Topic: Casinos: Internal notifications, message inbox vs Email. - page 2. (Read 878 times)