Casinos: Internal notifications, message inbox vs Email. - page 5.

michellee

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Quote from: arwin100 on April 20, 2021, 06:37:40 AM

Quote from: michellee on April 20, 2021, 06:21:06 AM

Quote from: imstillthebest on April 20, 2021, 06:09:24 AM

Quote

Someone may not have missed an internal notification with some bonus, prize, freebet, but not login, for a certain time it can happen and more these days.

a casino will not missed anything because a gambler can complain and they will loose a costumer .
if a gambler didnt login for a long time it was its fault and not by the casino and casino didnt make the notification go in the email because they want to forfeit everything when the gambler misses out of collecting it . thats is part of thier business strategy .
policies are notified in the beginning of the site if they have updated it or not but they are never delivered in email

Some casino did not make the notification through email, but the other casino makes it to announce any update from their website, including special news or events.

But if the gambler does not login into their account for a month or so, that will be the gambler responsibility and that is not a mistake from the casino if they do not email the gambler. I agree that policies are notified in the beginning when the gambler register on that site so the gambler can know what they need to do on that casino.

Don't know which casino doesn't do a email notification since its annoying especially if we want to hear something good coming from them, also it helps their costumer to be notified regarding on promotion or account forfeiture. Although its gamblers responsibility to make their account active but still we cannot avoid some situations that we will became inactive due to some important matters or emergency reasons so if casino would not do a due diligence to notify thru email their costumer about their future actions well they show how bad service they give to their gamblers.

You are right. But most gamblers use disposable email to just register on the casino and that gambler does not too often open that email. So even the casino send the email notification, the gambler will not know about the promotion, news or even the other things related to that casino.

I think the email notification from the casino will be important for the gamblers because they can know about everything related to that casino and not forget about the news. I think a gambler can note the site, so they can check it occasionally because that can avoid their account getting a block or getting the news from the site.

hahay

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Only a few casinos and / or gambling sites that I at least allow to send notifications to email, but more gambling sites that I do not allow or at least do not subscribe. For me, notification to email is a nuisance for me personally because for me, that internal notification is enough. Indeed, when we don't get a notification in the email it will make us skip any promotions offered but that is an option, because I personally don't really pursue such bonuses so internal notifications are enough because after all, I also don't always participate in promos and bonuses which is offered.

lienfaye

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I have a separate email address for personal matter and one email add exclusive for gambling. I dont really like to receive emails that are not really important especially if im not interested on it.

Thats why they must have an option on their site on which notification their users would like to subscribe. Because for me I only prefer to receive important updates so my email wont be flooded with unnecessary messages.

FanEagle

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Quote from: decodx on April 20, 2021, 06:58:23 AM

Many users have begun to complain that they suddenly have to complete a Level 1 KYC verification and submit their personal information. When I went to check on the Roobet platform, I was greeted with an unwelcome surprise: a pop-up form for submitting personal information that could not be skipped.

In my opinion, any change in KYC policy which must be announced everywhere; because in crypto world privacy must be the first priority for most people and suddenly changing KYC policies will definitely lead to frustrations for most people. So, casinos must care and ensure about smooth stay of their customers; for that announcing in all channels will help.

Quote from: arwin100 on April 20, 2021, 06:37:40 AM

Although its gamblers responsibility to make their account active but still we cannot avoid some situations that we will became inactive due to some important matters or emergency reasons so if casino would not do a due diligence to notify thru email their costumer about their future actions well they show how bad service they give to their gamblers.

I agree because not all gamblers will not signup with their primary email while registering with casino; they may do check the emails very rarely which was used to casino sign up but they must have some other primary email to check frequently. I am also into this practice just to fight against spamming and to keep eliminating my email not getting circulated to all the hands as much as possible.

decodx

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Quote from: arwin100 on April 20, 2021, 06:37:40 AM

Don't know which casino doesn't do a email notification since its annoying especially if we want to hear something good coming from them, also it helps their costumer to be notified regarding on promotion or account forfeiture. Although its gamblers responsibility to make their account active but still we cannot avoid some situations that we will became inactive due to some important matters or emergency reasons so if casino would not do a due diligence to notify thru email their costumer about their future actions well they show how bad service they give to their gamblers.

Something similar happened recently at Roobet casino. I used to get email updates about their promotions on a regular basis. However, when there were significant changes to their terms of service, they did not give any warning. There was no notification on their website either.

Many users have begun to complain that they suddenly have to complete a Level 1 KYC verification and submit their personal information. When I went to check on the Roobet platform, I was greeted with an unwelcome surprise: a pop-up form for submitting personal information that could not be skipped.

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Quote from: michellee on April 20, 2021, 06:21:06 AM

Quote from: imstillthebest on April 20, 2021, 06:09:24 AM

Quote

Someone may not have missed an internal notification with some bonus, prize, freebet, but not login, for a certain time it can happen and more these days.

a casino will not missed anything because a gambler can complain and they will loose a costumer .
if a gambler didnt login for a long time it was its fault and not by the casino and casino didnt make the notification go in the email because they want to forfeit everything when the gambler misses out of collecting it . thats is part of thier business strategy .
policies are notified in the beginning of the site if they have updated it or not but they are never delivered in email

Some casino did not make the notification through email, but the other casino makes it to announce any update from their website, including special news or events.

But if the gambler does not login into their account for a month or so, that will be the gambler responsibility and that is not a mistake from the casino if they do not email the gambler. I agree that policies are notified in the beginning when the gambler register on that site so the gambler can know what they need to do on that casino.

Don't know which casino doesn't do a email notification since its annoying especially if we want to hear something good coming from them, also it helps their costumer to be notified regarding on promotion or account forfeiture. Although its gamblers responsibility to make their account active but still we cannot avoid some situations that we will became inactive due to some important matters or emergency reasons so if casino would not do a due diligence to notify thru email their costumer about their future actions well they show how bad service they give to their gamblers.

michellee

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Quote from: imstillthebest on April 20, 2021, 06:09:24 AM

Quote

Someone may not have missed an internal notification with some bonus, prize, freebet, but not login, for a certain time it can happen and more these days.

a casino will not missed anything because a gambler can complain and they will loose a costumer .
if a gambler didnt login for a long time it was its fault and not by the casino and casino didnt make the notification go in the email because they want to forfeit everything when the gambler misses out of collecting it . thats is part of thier business strategy .
policies are notified in the beginning of the site if they have updated it or not but they are never delivered in email

Some casino did not make the notification through email, but the other casino makes it to announce any update from their website, including special news or events.

But if the gambler does not login into their account for a month or so, that will be the gambler responsibility and that is not a mistake from the casino if they do not email the gambler. I agree that policies are notified in the beginning when the gambler register on that site so the gambler can know what they need to do on that casino.

imstillthebest

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Quote

Someone may not have missed an internal notification with some bonus, prize, freebet, but not login, for a certain time it can happen and more these days.

a casino will not missed anything because a gambler can complain and they will loose a costumer .
if a gambler didnt login for a long time it was its fault and not by the casino and casino didnt make the notification go in the email because they want to forfeit everything when the gambler misses out of collecting it . thats is part of thier business strategy .
policies are notified in the beginning of the site if they have updated it or not but they are never delivered in email

ralle14

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Quote from: Fundamentals Of on April 18, 2021, 09:55:25 PM

This is good. But the problem stays the same. Telegram is so much infested with fake channels. Worse, these fake channels look so official. There is almost zero difference between the official channel and the scammer's channel. In fact, it is normal to see a scam channel having more members than the official channel. I have been contacted a number of times by certain individuals claiming to be official members of Stake. To one who is not so vigilant, he might get victimized.

If you are to confirm through a Telegram channel whether the rewards, bonuses, and updates are true or not, why not just do it on the official site itself?

That's not for me to answer since stake distributes their weekly and monthly rewards through coupons and the only way to get them is through telegram. And even though the risk is still there I think you're less prone to joining a fake channel since you can simply confirm it with the support. I guess it just depends from one experience to the other since i'm only following a couple of channels on telegram and haven't had a bad experience so far.

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Quote from: RealMalatesta on April 19, 2021, 09:53:58 AM

You mean that you want everything to your email? If you are too conscious about not missing out all of the above things then you should regularly check your casino inbox; I agree you must be playing in multiple places but you must prioritize your favorite and important houses so that you will be checking at least there alone regularly.

Because we cannot expect the gambling houses to send us email for each and every update; that will definitely ending up in spamming out our email. (Just yesterday I have seen someone is complaining about binance for spamming out their inbox in trading discussion board; such people definitely may not have preferences like you).

And that's why an internal notification is needed. Email notifications are just general updates about what's happening in the site, including changes and major promos. Internal notifications, on the other hand, would include a lot more information and data with regards to free promotions, free rewards, etc.

Quote from: CarnagexD on April 19, 2021, 05:07:28 PM

I think a lot of casinos and gambling sites are self-confessed offenders to the fact that they don't actively update their users in any way shape or form that their terms of conditions have changed. A very big defining factor on how the users will enjoy their gambling and they do not exert even the slightest effort to at least email everyone that their conditions have changed. Just shows how the crypto gambling industry still has a lot of room to grow.

Well, it wouldn't be new, some crypto casinos literally started from just two, three people wanting to use crypto instead of fiat, and introduced it so as to innovate the system. Said people who are new wouldn't naturally be able to take into account everything since, again, it is their first time (though it isn't really a valid excuse imo).

goaldigger

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Quote from: Vaskiy on April 18, 2021, 03:08:10 AM

These days e-mail notifications are send regularly once we signup on any of the gambling site. Apart from this telegram channels play a big role, because each and every information is easily passed to each and every user of the particular platform. The forums run by the gambling sites also help with more information sharing and notifying users about new promos and contests.

Through email you can also validate that the update is legit, so this is important to every gambler.
We should always monitor those notifications so we can know the updates especially in terms of KYC update since I saw a recent update on KYC with the gambling site I'm playing with. You can also expect more promotions on your email once you signed in to their notification updates, that's fine to also know the current promos of that gambling site.

coin-investor

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Quote from: famososMuertos on April 16, 2021, 12:20:38 PM

I think that on the positive side you can name a casino, but if possible do not accuse a certain casino, so If you receive a recent important internal notification (message inbox), please mention it.

If you have any relevant amount in any casino, do not leave more than 7 days or a month without logging in.

You think that internal notifications should have notifications via email?

They should have both, some gamblers are on vacation and they are not log in for an indefinite period of time but they do open their emails, and some gamblers are log in to their gambling dashboard but they seldom open their emails, internal notifications and email are notification are two powerful tools used by internet marketer and project administrator and they both tools and ways get the job done for them.

Oceat

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Quote from: CarnagexD on April 19, 2021, 05:07:28 PM

I think a lot of casinos and gambling sites are self-confessed offenders to the fact that they don't actively update their users in any way shape or form that their terms of conditions have changed. A very big defining factor on how the users will enjoy their gambling and they do not exert even the slightest effort to at least email everyone that their conditions have changed. Just shows how the crypto gambling industry still has a lot of room to grow.

Well, as you will know thid industry has a lot of new casinos coming in and out but I agree that these casinos need to update their customers as well by sending emails notification in case they have changed their ToS. These new casinos probably needs more room to grow or you can simply send them a feedback and suggestions if you really want them to make this to happen.

I'm sure most of the reputable online casinos out there are all aware about this already because they were in it before.

Lanatsa

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Quote from: samcrypto on April 19, 2021, 06:00:54 PM

Quote from: famososMuertos on April 16, 2021, 12:20:38 PM

You think that internal notifications should have notifications via email?

This is the best way to inform every gamblers about the update and seriously, my email are full of gambling notification but its not about the update, its about their on-going promotions and a lot of marketing emails.

I've also received some emails about the system updates and ToS, I think this is already happening on some gambling site but not all, if you're not active with your emails then at least monitor the gambling site you're playing with, they'll post the update for sure.

Of course they would be sending out those promotions and marketing emails which is normal and that when you do check out that box when you are just registering.

Most of the time they would really be asking out wether you do allow notification emails and updates.So its up to ones choice if he would decide to be that way.

Majority of the gambling sites today does have that internal notification in case you aren't an email guy who do often check out mails.

samcrypto

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Quote from: famososMuertos on April 16, 2021, 12:20:38 PM

You think that internal notifications should have notifications via email?

This is the best way to inform every gamblers about the update and seriously, my email are full of gambling notification but its not about the update, its about their on-going promotions and a lot of marketing emails.

I've also received some emails about the system updates and ToS, I think this is already happening on some gambling site but not all, if you're not active with your emails then at least monitor the gambling site you're playing with, they'll post the update for sure.

CarnagexD

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I think a lot of casinos and gambling sites are self-confessed offenders to the fact that they don't actively update their users in any way shape or form that their terms of conditions have changed. A very big defining factor on how the users will enjoy their gambling and they do not exert even the slightest effort to at least email everyone that their conditions have changed. Just shows how the crypto gambling industry still has a lot of room to grow.

RealMalatesta

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Quote from: famososMuertos on April 16, 2021, 12:20:38 PM

These are the notifications that I have ever received only inbox and never email:

1.- Important modifications in the terms and conditions.
2.- Deposits.
3.- Bonus.
4.- Freebet.

You mean that you want everything to your email? If you are too conscious about not missing out all of the above things then you should regularly check your casino inbox; I agree you must be playing in multiple places but you must prioritize your favorite and important houses so that you will be checking at least there alone regularly.

Because we cannot expect the gambling houses to send us email for each and every update; that will definitely ending up in spamming out our email. (Just yesterday I have seen someone is complaining about binance for spamming out their inbox in trading discussion board; such people definitely may not have preferences like you).

Pamadar

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Quote from: Fundamentals Of on April 18, 2021, 09:55:25 PM

Quote from: ralle14 on April 18, 2021, 04:40:48 PM

Quote from: Fundamentals Of on April 18, 2021, 08:19:15 AM

One phishing email could easily take the name as Stake Support, for example, and you think it is official but the official email should be coming from Stake. So it is somehow more secure if notifications are all sent by way of the site itself, although it requires gamblers to log in to their accounts first to know what's new.

And good thing that some casinos including stake have their own telegram channel to confirm any kind of rewards, bonuses and updates.

This is good. But the problem stays the same. Telegram is so much infested with fake channels. Worse, these fake channels look so official. There is almost zero difference between the official channel and the scammer's channel. In fact, it is normal to see a scam channel having more members than the official channel. I have been contacted a number of times by certain individuals claiming to be official members of Stake. To one who is not so vigilant, he might get victimized.

If you are to confirm through a Telegram channel whether the rewards, bonuses, and updates are true or not, why not just do it on the official site itself?

Quite right, there are times that those scammers adds more participants than the original channel.

For those who are not aware they can easily victimized by this kind of tricks, both have good points and personally this thread
is a good channel to open more suggestions for the benefits of both sides, gamblers and gambling site owners should have always have good communications.

Zilon

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Notifications are quite important most especially when you win a bet and for bonuses at times. I could remember not logging in to one of the betting site I was deposited some funds for a long time and I got a whopping bonus but I didnt get notified about it through email. I almost lost out if not that I just got moved to visit the site and was lucky to find my bonus which had only but two days more if not used would be recycled out of my dashboard.

Email notification should be important for relevant updates as well as imformations that adds meaningful value .

Lorence.xD

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Quote from: smyslov on April 18, 2021, 11:54:55 PM

Quote from: Lorence.xD on April 18, 2021, 11:46:24 PM

~

It's part of the marketing tool of the gambling site if they are new updates or features of their gambling sites, whether you like it or not once you sign up to a gambling site, you should be prepared to receive such newsletter, don't mark it spam, the next newsletter could be very important for all members if you don't want to receive this newsletter check the gambling site if there is an option to turn off the notification.

They should add some option if you want to subscribe to their newsletter because not everyone really cares if they are doing some promotion and if it is an important announcement then they aren't going to put that in their newsletter, the best is to put it in the website itself. Not everyone wants the notifications but they are still playing.

Topic: Casinos: Internal notifications, message inbox vs Email. - page 5. (Read 936 times)