Casinos: Internal notifications, message inbox vs Email. - page 3.

famososMuertos

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Hi,

Quote from: rodskee on April 17, 2021, 06:37:09 AM

...//...:

What is your position (!?) Maintain a cordial dialogue, it is not necessary to use aggressive words or derogatory positions, it is about debate.

There are notifications that do not arrive via email of relevance mainly referred to the ToS or any action that requires a user log in in at least 72 hours, it is just that.

-

Quote from: Cling18 on April 17, 2021, 09:56:44 AM

...//...:

Well the point that arises for the debate is the opposite of what you mention in your post.
I think that is what they do very well sending emails with a lot of information about current and upcoming promotions.
_
G.B.

Stedsm

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Quote from: Fatunad on April 30, 2021, 01:26:54 PM

--snip--
but basing on observation where internal notification is already a standard one on most gambling sites and it would be good if you can switch up in between depending
into your own preference because some of gamblers are really keen on checking out their mails or being active and some do just directly depend on what
they do see on that notification icon.

Dependency also truly depends on the gambler who frequently checks his emails if not visiting the gambling site too often. But if he doesn't even check his emails regularly, then it's the gambler who needs to be blamed at. I believe that sites must do like how Sportsbet does, Sportsbet just makes the notifications pop out whenever you visit their website which is quite good and attractive as well because it pulls the gambler to take interested into the notifications that what are they about, once he gets a glimpse of it already.

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Quote from: Stedsm on April 30, 2021, 11:01:38 AM

Quote from: South Park on April 30, 2021, 10:25:37 AM

Every single casino in which I have played has those features, after all it does not makes any kind of sense to invest in all the features casinos invest in only to forget to add an effective notification system that lets the players know whats new with the casino, they will be wasting their time and money if they did not do something like this, after all even if we like gambling it is not as if we are going to watch what the casino does 24/7 and know everything that is happening with it because we are playing at the casino all the time.

That's what I look for whenever I join a casino whether they have a different area specifically for notifications or not because if they don't have, chances are they won't even allow sending messages to my email about the promotions and I'll need to look out for such things on my own and I'm not that active on all these gambling sites always, so I believe that I shouldn't miss some major events especially free bets which I love the most!

I believe that most gambling sites do already have this feature on where you can neither choose up if it to be on internal notification or would be sent out into your email
but basing on observation where internal notification is already a standard one on most gambling sites and it would be good if you can switch up in between depending
into your own preference because some of gamblers are really keen on checking out their mails or being active and some do just directly depend on what
they do see on that notification icon.

Mauser

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I noticed the same, rarely getting emails from the casinos. Most bonus information I receive directly at the casino,or in some update news. On top of that I noticed that in discord it is much easier to find out about upcoming freebies. It's a bit tricky for us gamblers to stay on top of all these news, but I can also understand the casinos. They want to reward gamblers who are active on their site.

Stedsm

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Quote from: South Park on April 30, 2021, 10:25:37 AM

Every single casino in which I have played has those features, after all it does not makes any kind of sense to invest in all the features casinos invest in only to forget to add an effective notification system that lets the players know whats new with the casino, they will be wasting their time and money if they did not do something like this, after all even if we like gambling it is not as if we are going to watch what the casino does 24/7 and know everything that is happening with it because we are playing at the casino all the time.

That's what I look for whenever I join a casino whether they have a different area specifically for notifications or not because if they don't have, chances are they won't even allow sending messages to my email about the promotions and I'll need to look out for such things on my own and I'm not that active on all these gambling sites always, so I believe that I shouldn't miss some major events especially free bets which I love the most!

South Park

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Quote from: Saint-loup on April 26, 2021, 03:07:03 PM

Quote from: harizen on April 26, 2021, 02:47:48 PM

Quote from: Stedsm on April 23, 2021, 01:28:56 PM

I know it can't, but as you saw, some users here claimed that their email inbox will go "full" if such notifications are to arrive at their emails.

I wonder what gambling sites are these wherein will sent lots of internal notifications that involves directly to the account. Can those who say that email will go full if such notifications arrived can respond to this? Once to thrice a month, I guess is the average number of mails a user is receiving involving an internal notification.

I understand if it's a newsletter as that involves regular updates or promotions about the site (like in Freebitco.in - it was everyday email but it was a combined update + 1 free spin). The bottom line, it's not even annoying if there's no option for not receiving internal notifications. That permission should only be an option for newsletters.

Yes I agree with you, every gambling sites should offer an option to allow users to accept or to refuse receiving newsletters and promotions from the site in their email box... But above all, another option to force important updates and notifications to be obligatorily sent by email or even by SMS to the phone number. At least for VIP members accounts and accounts holding substantial amounts of fiats and/or cryptos.

Every single casino in which I have played has those features, after all it does not makes any kind of sense to invest in all the features casinos invest in only to forget to add an effective notification system that lets the players know whats new with the casino, they will be wasting their time and money if they did not do something like this, after all even if we like gambling it is not as if we are going to watch what the casino does 24/7 and know everything that is happening with it because we are playing at the casino all the time.

famososMuertos

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Quote from: cabron on April 16, 2021, 09:20:22 PM

...//...,,:

Hi, cabron*

If there are users who register with type emails "I never review it" only for registration, but one should know in what sites use those emails.

The important thing over time is to know that it is preferable to be frequent in a few casinos and do not try to be in many.
Now is really relevant know about your casino what type of channel "stipulates" for your important notifications.

_
* with allusion to nick.

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Quote from: Kittygalore on April 28, 2021, 03:40:13 AM

Quote from: uneng on April 23, 2021, 10:38:51 PM

Receiving notifications from casinos via email isn't good only for players who can be benefited by bonus, free spins and other promotions offers, but also for the casino as it's a smart way to get attention from users who are offline from the platform from a long time. It's an opportunity to bring these gamblers back to the site in order to make them play again.
Of course some people get annoyed with so many messages arriving daily on their emails, depending on how many casinos they are registered, but there is always the option to not receive notifications disponible on each platform.

Although it is effective, it can be pretty annoying for the users if they have a lot of notification emails that they send to those players, if you are not a casual player then you will benefit from it but if you are a casual one then you can probably get something out of it.

I think that will be back to the player itself. Maybe they can delete the email notifications from the casino and determine which email they can read. But all in all, the email notifications can help the gambler know about the promotions from the casino. If the gambler is interested, they can visit that casino to see more information about the casino. I think the casino sends the email to inform what they did with their casino so their member knows that they are really concerned with their business, especially to their members.

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Quote from: uneng on April 23, 2021, 10:38:51 PM

Receiving notifications from casinos via email isn't good only for players who can be benefited by bonus, free spins and other promotions offers, but also for the casino as it's a smart way to get attention from users who are offline from the platform from a long time. It's an opportunity to bring these gamblers back to the site in order to make them play again.
Of course some people get annoyed with so many messages arriving daily on their emails, depending on how many casinos they are registered, but there is always the option to not receive notifications disponible on each platform.

Although it is effective, it can be pretty annoying for the users if they have a lot of notification emails that they send to those players, if you are not a casual player then you will benefit from it but if you are a casual one then you can probably get something out of it.

famososMuertos

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Quote from: Lorence.xD on April 18, 2021, 11:46:24 PM

Notifications and emails are equally annoying in my opinion, especially if they are just for their promotion which I don't like because most of the time, these promotion are only made to make you spend more money, even if it is a free money, most of the time you can't withdraw the money.

Hi,
Well, it is not a question of whether they are annoying or not, that is a very personal collateral of each user because in reality sometimes you do not have to enter your mail tray with reading the previous notifications of your smarthphone is enough.

The issue here is the priority of the content of the information that some casinos, not all, give to get it to the user, depending on what they believe is relevant.

It is necessary at the time of a issue know if the "relevant" notifications of a casino are made via email or internal notification, especially those referring to changes in their ToS, that cannot be an assumption, that is why some casinos do mention of how they make their notifications in their ToS.

Saint-loup

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Quote from: shield132 on April 26, 2021, 04:28:40 PM

At first companies use their main communication channels and in casinos case it's inboxes, your receive the message in a place (website) where you are. If we compare it's like receiving food directly in the stomach instead of receiving food via delivery service.

Btw, most casinos offer you custom settings on message types but you'll rarely find one that sends SMS on your mobile phone because it costs them money.

Quote from: famososMuertos on April 16, 2021, 12:20:38 PM

If you have any relevant amount in any casino, do not leave more than 7 days or a month without logging in.

You think that internal notifications should have notifications via email?

I don't understand these kind of suggestions. When you deposit the money somewhere, risk turns from the moment you send the transaction. Is there any 7 days money safety guarantee? Maybe you deposit money and something happens after 5 minute, maybe you deposit and nothing happens for 2 years.

No you're wrong shield132, the longer you leave your funds on a platform, the more you risk a bad surprise. Theoretically you can get something wrong in 5 minutes as you say but if it's an old and reputed casino an exit scam or a hack is less likely to happen in the next 5 minutes than in the next 5 years. That's a fact.
For the communication channels I disagree with you, substantial changes in terms and conditions need to be rightly notified to the customer, if they are only displayed on the website it means they are applied while the customer is unaware of them if he doesn't come on the platform everyday.

shield132

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At first companies use their main communication channels and in casinos case it's inboxes, your receive the message in a place (website) where you are. If we compare it's like receiving food directly in the stomach instead of receiving food via delivery service.

Btw, most casinos offer you custom settings on message types but you'll rarely find one that sends SMS on your mobile phone because it costs them money.

Quote from: famososMuertos on April 16, 2021, 12:20:38 PM

If you have any relevant amount in any casino, do not leave more than 7 days or a month without logging in.

You think that internal notifications should have notifications via email?

I don't understand these kind of suggestions. When you deposit the money somewhere, risk turns from the moment you send the transaction. Is there any 7 days money safety guarantee? Maybe you deposit money and something happens after 5 minute, maybe you deposit and nothing happens for 2 years.

Saint-loup

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Quote from: harizen on April 26, 2021, 02:47:48 PM

Quote from: Stedsm on April 23, 2021, 01:28:56 PM

I know it can't, but as you saw, some users here claimed that their email inbox will go "full" if such notifications are to arrive at their emails.

I wonder what gambling sites are these wherein will sent lots of internal notifications that involves directly to the account. Can those who say that email will go full if such notifications arrived can respond to this? Once to thrice a month, I guess is the average number of mails a user is receiving involving an internal notification.

I understand if it's a newsletter as that involves regular updates or promotions about the site (like in Freebitco.in - it was everyday email but it was a combined update + 1 free spin). The bottom line, it's not even annoying if there's no option for not receiving internal notifications. That permission should only be an option for newsletters.

Yes I agree with you, every gambling sites should offer an option to allow users to accept or to refuse receiving newsletters and promotions from the site in their email box... But above all, another option to force important updates and notifications to be obligatorily sent by email or even by SMS to the phone number. At least for VIP members accounts and accounts holding substantial amounts of fiats and/or cryptos.

harizen

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Quote from: Stedsm on April 23, 2021, 01:28:56 PM

I know it can't, but as you saw, some users here claimed that their email inbox will go "full" if such notifications are to arrive at their emails.

I wonder what gambling sites are these wherein will sent lots of internal notifications that involves directly to the account. Can those who say that email will go full if such notifications arrived can respond to this? Once to thrice a month, I guess is the average number of mails a user is receiving involving an internal notification.

I understand if it's a newsletter as that involves regular updates or promotions about the site (like in Freebitco.in - it was everyday email but it was a combined update + 1 free spin). The bottom line, it's not even annoying if there's no option for not receiving internal notifications. That permission should only be an option for newsletters.

dimonstration

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Quote from: uneng on April 23, 2021, 10:38:51 PM

Receiving notifications from casinos via email isn't good only for players who can be benefited by bonus, free spins and other promotions offers, but also for the casino as it's a smart way to get attention from users who are offline from the platform from a long time. It's an opportunity to bring these gamblers back to the site in order to make them play again.
Of course some people get annoyed with so many messages arriving daily on their emails, depending on how many casinos they are registered, but there is always the option to not receive notifications disponible on each platform.

I wonder if many reads here their spam or promotions messages, usually the messages from casinos or other websites offering promos or vouchers goes in promotion or spam which are unnoticeable unless we subscribe in their newsletter we will be able to read it time to time. I might only subscribe if I have a spare email other than my personal email thou since I rarely read emails nowadays.

South Park

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Quote from: aysg76 on April 21, 2021, 11:52:41 AM

I always used my additional mail for registering on any gambling related activity because they just drop hundred of mails on your account related to bonus,promotions,new games etc.So for these purpose you need to have seperate mails but most of them goes into your spam account.Most of the gambling site requires your mail account or phone number to register with your choice of username and even if you have not registered on that site and just have entered the details credential then also you will receive ton of mails as their AI algorithm will automatically detect your details and drop promotional mails on your account for registration process.

If you want to have a separate email address for your casino activities then that is fine but it is not really necessary, most modern email providers are going to offer you filters and those filters can do a very effective job at sending emails that come from a particular casino to a folder in which you can choose what to do with them, maybe you would want to read them in the case an important update on their TOS is sent or some new bonus or maybe you could just delete them after some time has passed.

uneng

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Receiving notifications from casinos via email isn't good only for players who can be benefited by bonus, free spins and other promotions offers, but also for the casino as it's a smart way to get attention from users who are offline from the platform from a long time. It's an opportunity to bring these gamblers back to the site in order to make them play again.
Of course some people get annoyed with so many messages arriving daily on their emails, depending on how many casinos they are registered, but there is always the option to not receive notifications disponible on each platform.

Fatunad

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Quote from: electronicash on April 23, 2021, 05:41:49 PM

Quote from: Twinkledoe on April 23, 2021, 05:21:51 PM

Quote from: Fatunad on April 23, 2021, 01:35:07 PM

Quote from: Stedsm on April 23, 2021, 01:28:56 PM

Quote from: chaser15 on April 22, 2021, 04:07:10 PM

It can't be applied to a notifications that directly involves the account. Notifs like "your account received a free spin, your account received a bonus" or something like that should be mandatorily sent to emails.

The one that needs an option is only for newsletter subscriptions.

I know it can't, but as you saw, some users here claimed that their email inbox will go "full" if such notifications are to arrive at their emails. I think everyone has their own choice and so the casino gives such things as options. It's definitely a mandatory thing to be known by a gambler but as I said, people who don't even visit their emails too often will definitely miss out on such opportunities.

Just like me on where i dont usually visit out emails which even on other notifications not only limited to gambling where i do always missed out some perks and promotions.
This is why i do agree that nowadays where this kind of feature is already giving out the option neither you would choose for email ones or you can simply set out
into those typical internal notifications and its true that this is can be seen nowadays on most gambling sites where you do really have that kind of option.
When it comes to player awareness then we do have our own preference.

Yes, it is better for the casino to give options to its players, whether to receive via email or just internal notifs. Now, if the player missed it, then, it is not the fault of the casino anymore. Because if you are not a regular player, receiving in your email will just be a clutter in your mailbox.

stake.com sends their notification on chat, its like a convo which I guess there will be no full inbox with this kind of notification. this is not really a very aggressive alert system but they are picking the emails to be sent to you.

if you are typically playing on certain games like dice, the emails you will receive will be related to dice. this goes as well for whichever sports you usually bet on.
for the not regular players, I guess the casino will send just about everything.

When it comes to promotions and offers then its just dumb for us player to give the blame to the house if we arent able to recieve those notifications because they had already
set out some options for you to take neither an internal notification or email ones.Its up to you if you are really that aware on how to check those messages or notifs.
If you arent that active then this wont really be much an issue for you but for those who do goes after promotion then checking out neither both ways or path
wont really be that a problem.

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Quote from: Twinkledoe on April 23, 2021, 05:21:51 PM

Yes, it is better for the casino to give options to its players, whether to receive via email or just internal notifs. Now, if the player missed it, then, it is not the fault of the casino anymore. Because if you are not a regular player, receiving in your email will just be a clutter in your mailbox.

Yes, I agree. Providing the player with a choice is a good solution. However, I believe that email is still the best way to communicate important things. Email has its benefits; they can be delivered 24 hours a day, 365 days a year, messages can be archived and used as evidence in disputed cases... even in court proceedings. All of this makes them very useful for most important notices.

Almost all mail clients have the ability to filter incoming messages, making mailbox clutter less of a problem.

electronicash

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Quote from: Twinkledoe on April 23, 2021, 05:21:51 PM

Quote from: Fatunad on April 23, 2021, 01:35:07 PM

Quote from: Stedsm on April 23, 2021, 01:28:56 PM

Quote from: chaser15 on April 22, 2021, 04:07:10 PM

It can't be applied to a notifications that directly involves the account. Notifs like "your account received a free spin, your account received a bonus" or something like that should be mandatorily sent to emails.

The one that needs an option is only for newsletter subscriptions.

I know it can't, but as you saw, some users here claimed that their email inbox will go "full" if such notifications are to arrive at their emails. I think everyone has their own choice and so the casino gives such things as options. It's definitely a mandatory thing to be known by a gambler but as I said, people who don't even visit their emails too often will definitely miss out on such opportunities.

Just like me on where i dont usually visit out emails which even on other notifications not only limited to gambling where i do always missed out some perks and promotions.
This is why i do agree that nowadays where this kind of feature is already giving out the option neither you would choose for email ones or you can simply set out
into those typical internal notifications and its true that this is can be seen nowadays on most gambling sites where you do really have that kind of option.
When it comes to player awareness then we do have our own preference.

Yes, it is better for the casino to give options to its players, whether to receive via email or just internal notifs. Now, if the player missed it, then, it is not the fault of the casino anymore. Because if you are not a regular player, receiving in your email will just be a clutter in your mailbox.

stake.com sends their notification on chat, its like a convo which I guess there will be no full inbox with this kind of notification. this is not really a very aggressive alert system but they are picking the emails to be sent to you.

if you are typically playing on certain games like dice, the emails you will receive will be related to dice. this goes as well for whichever sports you usually bet on.
for the not regular players, I guess the casino will send just about everything.

Topic: Casinos: Internal notifications, message inbox vs Email. - page 3. (Read 941 times)