Casinos: Internal notifications, message inbox vs Email. - page 4.

Twinkledoe

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Quote from: Fatunad on April 23, 2021, 01:35:07 PM

Quote from: Stedsm on April 23, 2021, 01:28:56 PM

Quote from: chaser15 on April 22, 2021, 04:07:10 PM

It can't be applied to a notifications that directly involves the account. Notifs like "your account received a free spin, your account received a bonus" or something like that should be mandatorily sent to emails.

The one that needs an option is only for newsletter subscriptions.

I know it can't, but as you saw, some users here claimed that their email inbox will go "full" if such notifications are to arrive at their emails. I think everyone has their own choice and so the casino gives such things as options. It's definitely a mandatory thing to be known by a gambler but as I said, people who don't even visit their emails too often will definitely miss out on such opportunities.

Just like me on where i dont usually visit out emails which even on other notifications not only limited to gambling where i do always missed out some perks and promotions.
This is why i do agree that nowadays where this kind of feature is already giving out the option neither you would choose for email ones or you can simply set out
into those typical internal notifications and its true that this is can be seen nowadays on most gambling sites where you do really have that kind of option.
When it comes to player awareness then we do have our own preference.

Yes, it is better for the casino to give options to its players, whether to receive via email or just internal notifs. Now, if the player missed it, then, it is not the fault of the casino anymore. Because if you are not a regular player, receiving in your email will just be a clutter in your mailbox.

ralle14

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Quote from: Fortify on April 23, 2021, 04:02:05 PM

I'm not sure about your comment about not leaving money in a casino, as if you are using them they should be reputable enough to hold small amounts without worrying.

I think you misunderstood that part, it's not about leaving money in a casino but more on staying active after you've withdrawn your gambling money because there are scenarios where casinos give out rewards or bonuses that you're not aware and you could turn those into potential profits. Sometimes the time window for these rewards are so small you have to claim them within a couple of days and if not they'll expire.

Fortify

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Quote from: famososMuertos on April 16, 2021, 12:20:38 PM

Someone may not have missed an internal notification with some bonus, prize, freebet, but not login, for a certain time it can happen and more these days.

So missing some of the aforementioned may be annoying, but the updates of the ToS must arrive at the minimum email. In fact If the Casino has its Ann, it should do it that way too

These are the notifications that I have ever received only inbox and never email:

1.- Important modifications in the terms and conditions.
2.- Deposits.
3.- Bonus.
4.- Freebet.

If you have any relevant amount in any casino, do not leave more than 7 days or a month without logging in.

You think that internal notifications should have notifications via email?

The casinos that I use tend to send T&C modifications/deposits/bonus via emails. They don't email when I win a competition-based free bet (where they are giving away money) and I have logged in a few times to see a special promotion that was only sent via private message - they can be very sneaky. Sometimes they create these special promotions when you have not logged in for a long time as a way to get you betting again. Basically they throw out the most offers to regular users and they will often be on the site every day checking these notifications. From the casino perspective they like making and retaining funds, but users receiving emailed offers are more likely to "hit" the site and then withdraw any easy winnings. I'm not sure about your comment about not leaving money in a casino, as if you are using them they should be reputable enough to hold small amounts without worrying.

Fatunad

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Quote from: Stedsm on April 23, 2021, 01:28:56 PM

Quote from: chaser15 on April 22, 2021, 04:07:10 PM

It can't be applied to a notifications that directly involves the account. Notifs like "your account received a free spin, your account received a bonus" or something like that should be mandatorily sent to emails.

The one that needs an option is only for newsletter subscriptions.

I know it can't, but as you saw, some users here claimed that their email inbox will go "full" if such notifications are to arrive at their emails. I think everyone has their own choice and so the casino gives such things as options. It's definitely a mandatory thing to be known by a gambler but as I said, people who don't even visit their emails too often will definitely miss out on such opportunities.

Just like me on where i dont usually visit out emails which even on other notifications not only limited to gambling where i do always missed out some perks and promotions.
This is why i do agree that nowadays where this kind of feature is already giving out the option neither you would choose for email ones or you can simply set out
into those typical internal notifications and its true that this is can be seen nowadays on most gambling sites where you do really have that kind of option.
When it comes to player awareness then we do have our own preference.

Stedsm

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Quote from: chaser15 on April 22, 2021, 04:07:10 PM

It can't be applied to a notifications that directly involves the account. Notifs like "your account received a free spin, your account received a bonus" or something like that should be mandatorily sent to emails.

The one that needs an option is only for newsletter subscriptions.

I know it can't, but as you saw, some users here claimed that their email inbox will go "full" if such notifications are to arrive at their emails. I think everyone has their own choice and so the casino gives such things as options. It's definitely a mandatory thing to be known by a gambler but as I said, people who don't even visit their emails too often will definitely miss out on such opportunities.

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Quote from: Lordhermes on April 22, 2021, 06:48:48 PM

I have always love to receive notification from gambling platforms to my exchange...

So you're getting notifications from the gambling platform to your exchange?! I've never heard of anything like this before. Are you sure you didn't make a mistake in that post of yours? Grin

Lordhermes

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I have always love to receive notification from gambling platforms to my exchange, recieving mail usually got me covered and make me be aware of what's going on on the platform especially some new bonuses, procedure for claiming free coin to use and play bets. Such news makes you log in the platform again and gives you the opportunity to try luck and win some bounty by performing tasks.

I have always checked my mail if the team is active enough to make it legit and not something scammy within them.

pilosopotasyo

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Yes there are gambling sites that never send updates and upgrades about their features, this is very important for the members, they like to know if there are updates, some of them are not playing daily and they only play when they have money to spare, I sometimes did not log in one gambling site for months so I miss a lot of updates and only read it when I login or visit their official thread, they should use emails to send updates, it works to their advantages if players gets updates on bonuses and new features.

chaser15

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Quote from: Stedsm on April 22, 2021, 03:09:28 PM

It's true that there are very few casinos which send us all the types of notifications as mentioned in OP, but some of them also give us the option to choose whether we need such things delivered to our email or not (as if they don't make it mandatory but up to the gambler who will decide what does he want).

It can't be applied to a notifications that directly involves the account. Notifs like "your account received a free spin, your account received a bonus" or something like that should be mandatorily sent to emails.

The one that needs an option is only for newsletter subscriptions.

Oilacris

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Quote from: Stedsm on April 22, 2021, 03:09:28 PM

It's true that there are very few casinos which send us all the types of notifications as mentioned in OP, but some of them also give us the option to choose whether we need such things delivered to our email or not (as if they don't make it mandatory but up to the gambler who will decide what does he want). And yeah, it does feel annoying whenever we don't get to know about freebets specially (I don't check my emails too often but whenever I do, I do check for such freebets and other updates). I've been a user at FortuneJack before and they do send emails too often with sometimes some promos and sometimes free bets, same was the case with Bitsler.

Agree with Fortunejack which they are really that active on sending out those promotional emails and free bets which is really that appealing for you to test and claim on.

For other gambling sites which i dont have much experience on whats their set-up but i do believe that majority of sites todays will really be giving out an option depending
or varying into your own likes.

Casino internal notifications is good too for those someone who doesnt really come to visit out their mails often.

Stedsm

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It's true that there are very few casinos which send us all the types of notifications as mentioned in OP, but some of them also give us the option to choose whether we need such things delivered to our email or not (as if they don't make it mandatory but up to the gambler who will decide what does he want). And yeah, it does feel annoying whenever we don't get to know about freebets specially (I don't check my emails too often but whenever I do, I do check for such freebets and other updates). I've been a user at FortuneJack before and they do send emails too often with sometimes some promos and sometimes free bets, same was the case with Bitsler.

Rengga Jati

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Commonly, the new email notification only will be sent for those that are registered subscribed his email to the platform or newsletter.
Although sometimes we are not really comfortable with the news from the email, sometimes, they're more valuable and also trusted. We can see how the promotions and notifications by the only inbox or by eamiltoo.
And every platform has their own ways to give certain notification, moreover if the user is agreed if they send the notification by email. Sometimes, someone doesn't like being notified by email because it can make the mailbox full with that kind of notification.

goinmerry

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I'm with these internal notifications to be sent to my email too. And I think it's necessary for me as with lots of gambling sites I've been using, not logging in for at least weeks or even months is always likely to happen.

Since I'm using a separate email for my gambling activities, it won't pollute much my inbox compare to if I used my personal email about these.

crzy

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Quote from: just_Alice on April 21, 2021, 04:32:01 PM

IMO the best way to arrange notifications is to make an option for users where would they like to receive them because not all people have separate emails for entertainment and work. Many people also have work emails but still don't use them. In such a case - too many notifications may be pestering. Another solution may be if the user doesn't log in for too long - automatically switch from internal to email, to make sure they won't miss something important, e.g. ToS changes and so on.

You have the option like this either you want to receive those notifications or not so its already there and I suggest if in gambling, you’d better to have a different email so it wont compromise your personal emails. I still prefer to receive notifications through my account and my email, it helps me to participate on those promotions and I was able to win some money because of that

just_Alice

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IMO the best way to arrange notifications is to make an option for users where would they like to receive them because not all people have separate emails for entertainment and work. Many people also have work emails but still don't use them. In such a case - too many notifications may be pestering. Another solution may be if the user doesn't log in for too long - automatically switch from internal to email, to make sure they won't miss something important, e.g. ToS changes and so on.

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Quote from: famososMuertos on April 16, 2021, 12:20:38 PM

You think that internal notifications should have notifications via email?

If it's direct concerns to my account, YES it's a must for me. And besides, it's not annoying as there are only a few times they are doing some emails like that.

But for newsletters, I sometimes opt out depends on how frequently they are sending emails.

aysg76

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I always used my additional mail for registering on any gambling related activity because they just drop hundred of mails on your account related to bonus,promotions,new games etc.So for these purpose you need to have seperate mails but most of them goes into your spam account.Most of the gambling site requires your mail account or phone number to register with your choice of username and even if you have not registered on that site and just have entered the details credential then also you will receive ton of mails as their AI algorithm will automatically detect your details and drop promotional mails on your account for registration process.

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Quote from: imstillthebest on April 21, 2021, 07:20:25 AM

Quote from: michellee on April 20, 2021, 11:19:07 AM

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disposable email do expires and gambling sites now send code in the email before you login and what if the gambler wants to enable their 2fa ? 2fa will send code in the email . if they dont want to share thier own email address they should play on the gambling sites that dont require registration .

Disposable email works for people who do not want to be active to gamble on the gambling site. But for people who want to use gambling for their activity will register a new email to be used for registration on all gambling websites.

Maybe they use disposable email for once to check or test the gambling site. Sometimes, I do that before registering with my email to know if that site is a good site that I will use later. But I guess that not many gambling sites do not require registration using email for their site because sometimes, they send an email about promotion, event and else.

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Quote from: michellee on April 20, 2021, 11:19:07 AM

Quote from: arwin100 on April 20, 2021, 06:37:40 AM

Quote from: michellee on April 20, 2021, 06:21:06 AM

Quote from: imstillthebest on April 20, 2021, 06:09:24 AM

Quote

Someone may not have missed an internal notification with some bonus, prize, freebet, but not login, for a certain time it can happen and more these days.

a casino will not missed anything because a gambler can complain and they will loose a costumer .
if a gambler didnt login for a long time it was its fault and not by the casino and casino didnt make the notification go in the email because they want to forfeit everything when the gambler misses out of collecting it . thats is part of thier business strategy .
policies are notified in the beginning of the site if they have updated it or not but they are never delivered in email

Some casino did not make the notification through email, but the other casino makes it to announce any update from their website, including special news or events.

But if the gambler does not login into their account for a month or so, that will be the gambler responsibility and that is not a mistake from the casino if they do not email the gambler. I agree that policies are notified in the beginning when the gambler register on that site so the gambler can know what they need to do on that casino.

Don't know which casino doesn't do a email notification since its annoying especially if we want to hear something good coming from them, also it helps their costumer to be notified regarding on promotion or account forfeiture. Although its gamblers responsibility to make their account active but still we cannot avoid some situations that we will became inactive due to some important matters or emergency reasons so if casino would not do a due diligence to notify thru email their costumer about their future actions well they show how bad service they give to their gamblers.

You are right. But most gamblers use disposable email to just register on the casino and that gambler does not too often open that email. So even the casino send the email notification, the gambler will not know about the promotion, news or even the other things related to that casino.

I think the email notification from the casino will be important for the gamblers because they can know about everything related to that casino and not forget about the news. I think a gambler can note the site, so they can check it occasionally because that can avoid their account getting a block or getting the news from the site.

disposable email do expires and gambling sites now send code in the email before you login and what if the gambler wants to enable their 2fa ? 2fa will send code in the email . if they dont want to share thier own email address they should play on the gambling sites that dont require registration .

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Quote from: dothebeats on April 16, 2021, 12:45:34 PM

Quote from: famososMuertos on April 16, 2021, 12:20:38 PM

You think that internal notifications should have notifications via email?

It depends, though it will be great to have an option to receive notifications through email or through the platform just like what websites are asking on their newsletters whenever we read their content. I'm an email guy, and the first thing I do in the morning after waking up is checking my personal and business email to see if anything important is there and immediately set up plans in my head to take care of what the email says. There are also others who want have their emails clean, and only get notifications on the platform itself. It depends on the person, and gambling platforms should have that option as a standard IMO.

The truth is that casinos should offer every single possibility to their clients because as we know different clients are going to have different needs, I am an email person as well, I prefer to read my notifications in my email instead of on the website, when I login in the casino the only thing I care about is to gamble, I do not want to read an update on their terms of service just when I wanted to get fun, to me that kills off my mood to gamble and I could avoid gambling that day when that happens to me.

Topic: Casinos: Internal notifications, message inbox vs Email. - page 4. (Read 941 times)