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Topic: Casinos: Internal notifications, message inbox vs Email. - page 6. (Read 881 times)

full member
Activity: 1750
Merit: 118
Notifications and emails are equally annoying in my opinion, especially if they are just for their promotion which I don't like because most of the time, these promotion are only made to make you spend more money, even if it is a free money, most of the time you can't withdraw the money.

It's part of the marketing tool of the gambling site if they are new updates or features of their gambling sites, whether you like it or not once you sign up to a gambling site, you should be prepared to receive such newsletter, don't mark it spam, the next newsletter could be very important for all members if you don't want to receive this newsletter check the gambling site if there is an option to turn off the notification.

every website should put an option if you want to recieve promotional email or not in the sign up form but on some sites that i registered with they already have this  . if not , there must be an option to turn off promotional mails in your profile settings  . if not again , the last option you can do is to mark them as spam , report & unsubscribe or mute them in your emails  .  for me its okay to recieve them , im not annoyed or whatever but it do helps to find promotions that you may be interested with in the future   .
sr. member
Activity: 2002
Merit: 269
Notifications and emails are equally annoying in my opinion, especially if they are just for their promotion which I don't like because most of the time, these promotion are only made to make you spend more money, even if it is a free money, most of the time you can't withdraw the money.

It's part of the marketing tool of the gambling site if they are new updates or features of their gambling sites, whether you like it or not once you sign up to a gambling site, you should be prepared to receive such newsletter, don't mark it spam, the next newsletter could be very important for all members if you don't want to receive this newsletter check the gambling site if there is an option to turn off the notification.
sr. member
Activity: 1624
Merit: 315
Leading Crypto Sports Betting & Casino Platform
Notifications and emails are equally annoying in my opinion, especially if they are just for their promotion which I don't like because most of the time, these promotion are only made to make you spend more money, even if it is a free money, most of the time you can't withdraw the money.
sr. member
Activity: 2310
Merit: 366
One phishing email could easily take the name as Stake Support, for example, and you think it is official but the official email should be coming from Stake. So it is somehow more secure if notifications are all sent by way of the site itself, although it requires gamblers to log in to their accounts first to know what's new.
And good thing that some casinos including stake have their own telegram channel to confirm any kind of rewards, bonuses and updates.

This is good. But the problem stays the same. Telegram is so much infested with fake channels. Worse, these fake channels look so official. There is almost zero difference between the official channel and the scammer's channel. In fact, it is normal to see a scam channel having more members than the official channel. I have been contacted a number of times by certain individuals claiming to be official members of Stake. To one who is not so vigilant, he might get victimized.

If you are to confirm through a Telegram channel whether the rewards, bonuses, and updates are true or not, why not just do it on the official site itself?
hero member
Activity: 1820
Merit: 566
I believe almost all casinos are guilty of this habit at some point (sending email about their promo and not sending email about TOS update) but there's a casino that offer sports betting which I withheld the name, I place a boxing game bet on there, never login for a long time and the fight is yet to happen but the last time I login there I don't see the bet I placed or the balance I had on there.

Can we know on what gambling site you've been talking? Also its bit unusual for someone to make out bets even if the game is still very long time for it to happen where
you can expect that you might really forgot that one but well losing all of your balance and lost bets are bit shady.
I have said it earlier that I'm going to mention the name of the sports betting site cause it will tarnish their reputation and no one complain about this issue before and after what happen to me i don't think mentioning name will be good and the last time I check it just a few dollar bet.


About TOS updates and emailing its users then in all the years ive been playing this stuff had never happened.They will simply secretly altered those things if they wanted to.
This will only happen if the sports bet you use are those that require email address for registrations or after.

legendary
Activity: 3206
Merit: 1885
Metawin.com
At the same time people have to understand the fact that if they are not using the money they should send it into a wallet and not put it online in a casino wallet for long it's not only unsafe but you would loose all the trading advantages at a uneven price.
That depends on the user and how frequent they gamble because sometimes it's better to have a bit of balance sitting on a casino knowing you're going to gamble again on the following week so you wouldn't have to waste more time and fees just by sending your coins back and forth.

One phishing email could easily take the name as Stake Support, for example, and you think it is official but the official email should be coming from Stake. So it is somehow more secure if notifications are all sent by way of the site itself, although it requires gamblers to log in to their accounts first to know what's new.
And good thing that some casinos including stake have their own telegram channel to confirm any kind of rewards, bonuses and updates.
hero member
Activity: 1862
Merit: 830
Absolutely! I do think that you do make a great point here that every notification should be actually sent to the user by email. This is important because every once in a while people do try and forget things. It's not always easy to log in and at the same time someone might have family problems, health issues. Casinos do need people to give their emails undoubtedly then they should also understand how to use them. I do think most of the casinos prefer people checking in the notifications through the website. This one is not beneficial for everyone . At the same time people have to understand the fact that if they are not using the money they should send it into a wallet and not put it online in a casino wallet for long it's not only unsafe but you would loose all the trading advantages at a uneven price. At the same time people use the casino deposit box as a wallet sometimes but that is indeed very dangerous.
Plus the user can always unsubscribe if he do feels that he does not need the notifications through the email so it's a win win situation. It does depend on the person also. They should try and implement it more.
sr. member
Activity: 2310
Merit: 366
It should at least be an option. Players should have the freedom to get notified by email or not. It is their preferences that should be given consideration.

However, if sites were to send emails to their users by default, they should be limited to very important messages which could be classified as urgent. It may include important changes in the terms and conditions, important notices as regards their accounts, and the like. Promotions, free bets, bonuses, and so on should be kept out of emails.

Another interesting aspect of an email is the email is often used by scammers for phishing and other malicious activities. Therefore, any legitimate service should clearly define what kind of emails they send to their users and what they can expect.

If the number of emails sent to a user is excessive, the user's vigilance may decrease as a result.

This is also the disadvantage with emails. There is a possibility that you cannot tell which one is officially coming from the gambling site you are using and which one is just one of the many phishing emails that are proliferating now. One phishing email could easily take the name as Stake Support, for example, and you think it is official but the official email should be coming from Stake. So it is somehow more secure if notifications are all sent by way of the site itself, although it requires gamblers to log in to their accounts first to know what's new.
legendary
Activity: 3192
Merit: 1198
Bons.io Telegram Casino
I do receive emails coming from gambling sites I sign up, this should be the rule, they should send up important changes bonus, and free bet it's a big advantage for them, email marketing is to remind members of updates so they can come back and continue playing, a good casino employs the best email marketing service, it's a powerful tool to promote their gambling site, it's an old marketing tool that internet marketers are utilizing.
hero member
Activity: 1428
Merit: 931
🇺🇦 Glory to Ukraine!
It should at least be an option. Players should have the freedom to get notified by email or not. It is their preferences that should be given consideration.

However, if sites were to send emails to their users by default, they should be limited to very important messages which could be classified as urgent. It may include important changes in the terms and conditions, important notices as regards their accounts, and the like. Promotions, free bets, bonuses, and so on should be kept out of emails.

Another interesting aspect of an email is the email is often used by scammers for phishing and other malicious activities. Therefore, any legitimate service should clearly define what kind of emails they send to their users and what they can expect.

If the number of emails sent to a user is excessive, the user's vigilance may decrease as a result.
legendary
Activity: 2618
Merit: 1105
Tontogether | Save Smart & Win Big
These days e-mail notifications are send regularly once we signup on any of the gambling site. Apart from this telegram channels play a big role, because each and every information is easily passed to each and every user of the particular platform. The forums run by the gambling sites also help with more information sharing and notifying users about new promos and contests.
legendary
Activity: 2576
Merit: 1860
🙏🏼Padayon...🙏
It should at least be an option. Players should have the freedom to get notified by email or not. It is their preferences that should be given consideration.

However, if sites were to send emails to their users by default, they should be limited to very important messages which could be classified as urgent. It may include important changes in the terms and conditions, important notices as regards their accounts, and the like. Promotions, free bets, bonuses, and so on should be kept out of emails.
legendary
Activity: 3066
Merit: 1101
Leading Crypto Sports Betting & Casino Platform
Internal notifications in casinos should definitely be carried over to your email because it's not like you're going to check your gambling notifications everytime you login. Personally, I missed a lot of coupons, freebies, and sometimes just regular updates and news to the casino I am gambling on which I still would want to receive and learn more about, moreso when it comes to the TOS that most gambling sites don't even let their customers know right away.

i prefer also to send important notifications to my registered email. if you are not daily logging in the gambling website, this will be helpful as most of the time, you always check your email. but as other users have also mentioned, if you have handsome amount in your account, it is better to check your internal notifications as you may missed something important that will affect your account or funds.
would be nice if you can receive in both - email or internal notif for vital changes. from the site's end - this is to avoid complaints from players also.
sr. member
Activity: 1848
Merit: 370
Internal notifications in casinos should definitely be carried over to your email because it's not like you're going to check your gambling notifications everytime you login. Personally, I missed a lot of coupons, freebies, and sometimes just regular updates and news to the casino I am gambling on which I still would want to receive and learn more about, moreso when it comes to the TOS that most gambling sites don't even let their customers know right away.
hero member
Activity: 2856
Merit: 655
I believe almost all casinos are guilty of this habit at some point (sending email about their promo and not sending email about TOS update) but there's a casino that offer sports betting which I withheld the name, I place a boxing game bet on there, never login for a long time and the fight is yet to happen but the last time I login there I don't see the bet I placed or the balance I had on there.

Can we know on what gambling site you've been talking? Also its bit unusual for someone to make out bets even if the game is still very long time for it to happen where
you can expect that you might really forgot that one but well losing all of your balance and lost bets are bit shady.

About TOS updates and emailing its users then in all the years ive been playing this stuff had never happened.They will simply secretly altered those things if they wanted to.

In the talks about internal notifications then most of gambling sites now does offer or have feature whether you do like on opt to be sent out on email or not.
hero member
Activity: 1820
Merit: 566
I believe almost all casinos are guilty of this habit at some point (sending email about their promo and not sending email about TOS update) but there's a casino that offer sports betting which I withheld the name, I place a boxing game bet on there, never login for a long time and the fight is yet to happen but the last time I login there I don't see the bet I placed or the balance I had on there.
sr. member
Activity: 1330
Merit: 326
Online casinos found a way to improve their promotional ads that is why email notifications has been popular lately.
Well, some of the online  casinos are having reminders about their bonuses, progress, deals and promotions via email and via telegram channels.  Not only that, they are into social media and we are able to be updated because even if we havent check our email, those latest update reminders and  posts from their twitter and facebook is a big advantage.

As for me, I am tuning in with other online promotions. Others might not wanted to be flooded their mail account with spam emails, in that case other casinos has an option to disable the  notifications via send email.
full member
Activity: 1708
Merit: 126
Pending with internal notifications (!?)

Someone may not have missed an internal notification with some bonus, prize, freebet, but not login, for a certain time it can happen and more these days.

So missing some of the aforementioned may be annoying, but the updates of the ToS must arrive at the minimum email. In fact If the Casino has its Ann, it should do it that way too

These are the notifications that I have ever received only inbox and never email:
  • 1.- Important modifications in the terms and conditions.
  • 2.- Deposits.
  • 3.- Bonus.
  • 4.- Freebet.

Number 1; are few casinos that do not notify via email, but of the following three there are really few who notify via email.

Note: points 2,3,4 are relevant when you have won or received a prize as a user, it is not general promotions.

Quote
I think that on the positive side you can name a casino, but if possible do not accuse a certain casino, so If you receive a recent important internal notification (message inbox), please mention it.

If you have any relevant amount in any casino, do not leave more than 7 days or a month without logging in.

You think that internal notifications should have notifications via email?

I would prefer to receive personal notification about the bonuses and promotions straight into my Email account. In that way, I would be able to get notified no matter what I do because we won't be able to check posts from Ann thread most of the time. It's still important that we'll get complete and detailed messages about the latest promos that a certain casino site offers.
hero member
Activity: 2856
Merit: 769
Getting notifications on email sometimes is very annoying, especially if not relevant at all.
On some gambling platforms, most notifications are first sent in internal and from their, different type of notifications, the most important/relevant notification will sometimes be sent on your email, depends on how your account preference.
There is also some gambling platforms that you can configure your notifications where you will select the type of notification that will be only sent to your email, which is the best for me.
Specially when you are still on that registration page where i do usually uncheck that receiving promotions and updates/offers by the house where i dont really like for some those emails that do flood my email.

Just like what others said above that i do usually set new email which are only good for my gambling activity. Message isnt that bad though but i do missed out most of the times since im not
really active on opening my mails thats why i do prefer internal notifications.

Im really a fan on clicking that notification icon if theres some alerts or indication where i do usually click or really easily get my attention.Actually this is just a matter of preference.
legendary
Activity: 2338
Merit: 1775
It should be an option, but not a necessity. It's like those boxes you tick to agree on whether you want to receive promotional info about the casino you're currently registering on. Users should always be allowed to choose whether they allow casinos to email them or not. As for TOS changes, I highly doubt they wouldn't email users for something as important as that. They might even require users to re-register or just repartee that they still agree on the TOS that the site has.

I myself have had experiences with being emailed, though most of them are just promotional info and not really important stuff. Glad that I could read something else whenever I check my emails about some personal/work-related stuff though.

I have hyperlinks to online casino sites indicated in the diary tab. 

Every morning I drink a hot cup of coffee, eat a croissant with chocolate cream, and then open a browser tab that goes to online casino sites.  This is the most convenient option for me.  Therefore, I do not miss important notifications.  It annoys me very much that my email is full of spam.  I delete unnecessary emails, but over time they reappear. 

Advertising professionals love to write me letters, but this love is not mutual.  In fact, this violates the principle of information hygiene. 

This is why I don't check my email very often.
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