So they
stole some bitcoin from you by charging you maintenance fees and still haven't repaid it, even after you have queried it and they gave you some bullshit excuse as to why it happened?
Lets say they
stole 0.00000512BTC from each of their "Active Traders", the figure they have on their homepage is 459439 Active Traders
0.00000512 x 459439 = 2.35232768BTC
Looks like times are hard at CEX having to steal money from its users in such a way... Operating with fractional reserves I take it, wouldn't suprise me if they have to sell new GHS, I mean adding numbers to the database to pay their support staff.
I wouldn't put 1 satoshi on this shitpit they call an exchange if that is the case, They obviously have no liquidity going by their accounts and are not willing to discuss it in public. Their liquidity is made even worse because their amazing unicorn "computer accessory equipment, aimed to reduce the maintenance cost of mining hardware" worth 2,100,000GBP, that cannot possibly be ASIC miners, are inaccessible because these assets are locked down in a warzone