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Topic: **CEX.IO Bitcoin Exchange ** Buy Bitcoins with Cards in iOS / Android App*** - page 61. (Read 422328 times)

hero member
Activity: 615
Merit: 500
After my verification failed (incorrect format of me holding my cards) they were very prompt to answer my emails and refund the purchase so I have to commend them on the excellent customer service. It would be nice to know when making a purchase though it might take a bit of time to be able to do it.
legendary
Activity: 1064
Merit: 1000


CEX.io probably want the same, it's in their best interest to quickly process transactions. But there are strict regulations for money handling businesses (and high risk of fraud) and they need to comply with them.

I agree, but is it not at least good customer service to let your loyal customers know why their product is delayed? I feel that is one of the points sadly missing from BTC CS.
legendary
Activity: 2436
Merit: 1561
Yeah actually how long is this credit card payment going to take?

From what I understand, it takes a bit longer first time you use your credit card as they need to verify your details. Should be faster later on.

... I wanted bitcoins now... not tomorrow!

CEX.io probably want the same, it's in their best interest to quickly process transactions. But there are strict regulations for money handling businesses (and high risk of fraud) and they need to comply with them.
legendary
Activity: 1064
Merit: 1000
So CEX has put on new design clothes, huh? looking as a Snow White now  Grin
But I like it

It's nice, but @cex.io for the last 24 hours my hash is not showing up on ghash.io and my miners are running fine. I even took them down and pointed them on another pool for a few minutes to check. Miners work fine, so apparently I have been mining for free for a day.

Fix this please, I have been debating on whether or not to keep mining there and this is unacceptable. Especially since I am technically losing money since cloud mining is nil.
hero member
Activity: 615
Merit: 500
Yeah actually how long is this credit card payment going to take? I wanted bitcoins now... not tomorrow!
hero member
Activity: 615
Merit: 500
BIG complaint. Paying my credit card is so slow.  I just wanted to buy a couple of coins. Still waiting for them while i wait and wait and wait for you to ok my photo I sent (on your rquest_
member
Activity: 117
Merit: 10
Long live Bitcoin.
So CEX has put on new design clothes, huh? looking as a Snow White now  Grin
But I like it
sr. member
Activity: 448
Merit: 250


Dear users,

We are more than 400k now. Thank you for staying with CEX.IO!
We would like to hear your feedback. What you like most about CEX.IO and what you would change if you could. Please, share your feature requests with us.

Feature Request

According to the original post of this thread,

cex.io trades in some of the altcoins,

but please tell me How to get a coin like Smartcoin SMC to be accepted for trading on cex.io ?






hero member
Activity: 910
Merit: 1000
I like most everything you are doing with CEX.io and congratulations on the 400K users that is a lot. Only feature request is to re-enable trading smaller amounts (raise the minimums).

Thank you a lot!
We hear you and we are going to do something about the minimum trading amounts soon.
(You can also submit this feature request from your GHash.IO tab – it will facilitate the process)

Will do that. Thanks for the heads up!
CEX
legendary
Activity: 1227
Merit: 1003
I like most everything you are doing with CEX.io and congratulations on the 400K users that is a lot. Only feature request is to re-enable trading smaller amounts (raise the minimums).

Thank you a lot!
We hear you and we are going to do something about the minimum trading amounts soon.
(You can also submit this feature request from your GHash.IO tab – it will facilitate the process)
CEX
legendary
Activity: 1227
Merit: 1003

I am sure I speak for many when I say we'd love for you all to bring back some semblance of cloud hashing, be it SHA, Scrypt, or Multi. I have little reason to continue using the cex platform for mining with my own equipment anymore, as I used to reinvest some of the profits in this manner. While I do love the site and trade platform, the single week of 0% trade was not enough to keep me interested. Trading GH/s was the primary reason I liked the site, so again, without that I don't know why we should bother?

Thanks for your feedback. We understand you — we will be happy ourselves to make cloud mining and GHS trading a big part of our platform again. We are looking for the possible solutions.



A big thing right now for some is the ability to purchase with a credit card. I know that Coinbase has this feature but they only accept Visa, which is a downside for me. There are other features that you may not be looking into because you don't necessarily need to. I agree with the loss due to the shut off, but people are making money on high and low selling on the exchange which is relatively easy to utilize.

Thank you! We are trying to make the platform really convenient. We will be adding more payment methods soon.
Currently, we have the following deposit options: payment card, bank transfer, SEPA (for the EU countries), and Skrill.
hero member
Activity: 910
Merit: 1000
I like most everything you are doing with CEX.io and congratulations on the 400K users that is a lot. Only feature request is to re-enable trading smaller amounts (raise the minimums).
hero member
Activity: 994
Merit: 500

Dear users,

We are more than 400k now. Thank you for staying with CEX.IO!
We would like to hear your feedback. What you like most about CEX.IO and what you would change if you could. Please, share your feature requests with us.


I am sure I speak for many when I say we'd love for you all to bring back some semblance of cloud hashing, be it SHA, Scrypt, or Multi. I have little reason to continue using the cex platform for mining with my own equipment anymore, as I used to reinvest some of the profits in this manner. While I do love the site and trade platform, the single week of 0% trade was not enough to keep me interested. Trading GH/s was the primary reason I liked the site, so again, without that I don't know why we should bother?

A big thing right now for some is the ability to purchase with a credit card. I know that Coinbase has this feature but they only accept Visa, which is a downside for me. There are other features that you may not be looking into because you don't necessarily need to. I agree with the loss due to the shut off, but people are making money on high and low selling on the exchange which is relatively easy to utilize.
legendary
Activity: 1064
Merit: 1000

Dear users,

We are more than 400k now. Thank you for staying with CEX.IO!
We would like to hear your feedback. What you like most about CEX.IO and what you would change if you could. Please, share your feature requests with us.


I am sure I speak for many when I say we'd love for you all to bring back some semblance of cloud hashing, be it SHA, Scrypt, or Multi. I have little reason to continue using the cex platform for mining with my own equipment anymore, as I used to reinvest some of the profits in this manner. While I do love the site and trade platform, the single week of 0% trade was not enough to keep me interested. Trading GH/s was the primary reason I liked the site, so again, without that I don't know why we should bother?
CEX
legendary
Activity: 1227
Merit: 1003
...
We are more than 400k now.

400k of what? I'm guessing you mean number of registered accounts. If so, that's pretty impressive.

Exactly. At the moment, 401,505 CEX.IO users.
legendary
Activity: 2436
Merit: 1561
...
We are more than 400k now.

400k of what? I'm guessing you mean number of registered accounts. If so, that's pretty impressive.
CEX
legendary
Activity: 1227
Merit: 1003


Dear users,

We are more than 400k now. Thank you for staying with CEX.IO!
We would like to hear your feedback. What you like most about CEX.IO and what you would change if you could. Please, share your feature requests with us.
member
Activity: 63
Merit: 10

Just wondering, how did you come up with the idea to buy Dash/Darkcoins? Any sources you were following?

No, just general news. At some point, it was an impulsive act of despair.
legendary
Activity: 1064
Merit: 1000
Meh trading there makes no sense until they fix that as coinpr0n said. I still chug along on the multipool with spare hash, but have stopped any other trade there for now.
hero member
Activity: 910
Merit: 1000
At this point my Ghs balance is 0.36896942, my BTC balance -0.00001499 but selling is only possible with 1 Ghs or up, so I am safe to conclude that I can write CEX.IO off Wink

As Satoshi said, "Lost coins only make everyone else’s coins worth slightly more. Think of it as a donation to everyone." No, but seriously those minimum trade amounts have got to be fixed.
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