I agree that they could send him coins back before the story with fake IDs. But he has already sent fake ID 2 times! Now it's not a good time to release the funds without submitting the info to interpol.
Interpol? This is an overreaction.
The sender never wanted to send ID so he used an exchange (changenow) that made it clear they would ask for ID as they were "anonymous and limitless". They forced him in to a corner by asking for ID without offering to send his funds back if he did not want to proceed with the transaction. If they wanted ID they should have made it clear before the transaction took place.
I will not use this pathetic changenow exchange and will never recommend it to anybody either. They have ruined their PR by trying to steal the OPs money using a fake reason.
I totally thank and commend the OP for using his own money to buy ads on the thread to tell us all the changenow is a scam.
What’s wrong with you? There is no mentioning of anonymity at their website for a long time.
February:
https://web.archive.org/web/20180208161956/https://changenow.io/March:
https://web.archive.org/web/20180317144910/https://changenow.io/ <--- no anonimity
Why are you defending document forgery? It’s a crime
If OP was sure in his rights why did he sent fake ID two times? Fake ID two times man! This is the crime.
Imagine the situation: I come to buy apple in the supermarket and after giving a cash for it the cashier starts asking me for ID, "apple license" and other documents. I'm 100 sure that this action is illegal. I will just call a police or administrator of the supermarket. I
will not brake the law myself. I will not fight with cashier, I will not treat the cashier with the gun. It's stupid and illegal.
I am not defending the OP but am looking at this from a purely unbiased view.
Here is what the OP did: He sent crypto to have it swapped believing he did not have to send ID
Here is what changenow did: They kept his crypto and will not release it until he sends ID and completes a video call
The OP rightfully says the crypto should have been returned to him when told them he did not want to send ID. They made it clear they would not release his crypto unless he sent ID. He became suspicious and decided against it, sent some ID from googleimages. Changenow then decided to ask for ID and video call to verify before releasing the crypto that they never owned in the first place. Pathetic.
I am with the OP on this matter. It has been complicated further by the scandalous conduct by changenow. Sure the OP should never have sent fake ID but he should never have been asked to send ID anyway because changenow claims to be "anonymous and limitless".
If changenow are not scammers then in order to save future hassles changenow should continue allow all customers to continue swapping as normal but when customers try to swap an amount above their automatic threshold for ID they should show an alert to the customer notifying customers that if they proceed they need to send ID within6/12/18/24 hours etc. Simple resolution to avoid future issues.
