Hello everyone... a couple of days ago, I turned back on the DCR mining in 7.4 due to the recent rise in price of DCR. The first couple days went fine, actually getting more DCR than the calculators say. But yesterday, I tried to update my payout info on Suprnova (amount threshold of 1 DCR & my DCR wallet address on Bittrex). However, after submitting the request, it kicked me back to the login screen and since then my account has been locked for some reason and I can't login. The message on Suprnova says to follow instructions in an email sent to my acct but of course, the email never arrived (yes, i did check my spam folder). I then sent a message through their site (about 24 hours ago now) and then another one about 4 hours ago, neither of which they have responded to. I even posted over on the Decred forum as a few others had this same issue and a forum member fixed it for them... but no response there yet either.
So, my question is, have any of you that use Suprnova to mine DCR experienced this issue and if so, how was it resolved? There seems to be a major issue with their both the functionality of their site and their customer service, which really makes me want to jump to another DCR pool. The mining itself APPEARS to be going fine but of course, I have no way to check on the actual results until I can login again on Suprnova.
I would be happy to hear any recommendations on what to do, including other good DCR pools for US-based miners.
Have you tried sending ocminer a PM here on the forum?