I have not I won on the signup bonus I would happily have made a small deposit to withdraw tho but I don't wanna send them my private info when they don't even reply for the better part of a week
Try to clarify what your problem is related to?
From the first reply you complained about withdrawals and after that you said about bonuses.
If you have problems related to withdrawals that have not been resolved, try contacting icopress.
Only he can help you now as dezoel said.
All I know is that Neodice is currently doing development and maybe the team is too busy to respond to some issues.
So take the advice of some of the people here if you really have a problem.