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Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 185. (Read 465733 times)

hero member
Activity: 1344
Merit: 507
I have proof that Cloudbet is not provably fair and likely rigged in the casino that I will be releasing once I get the authority to do so, and BetSoft is complicit in this. This will finally be the end of this nightmare site
Once you get the authorities to do so what?
newbie
Activity: 14
Merit: 0
I have proof that Cloudbet is not provably fair and likely rigged in the casino that I will be releasing once I get the authority to do so, and BetSoft is complicit in this. This will finally be the end of this nightmare site
hero member
Activity: 586
Merit: 500
Gambling bitcoin webmaster
No problems here to withdraw
hero member
Activity: 1764
Merit: 505
#SWGT PRE-SALE IS LIVE
This was one of my favorite crypto casinos and sportsbook.However,I am not using them for a while....But I heard a lot negative talk about Cloudbet.Are they paying? Is it safe now to gamble here?
Last time I bet here was like a few weeks ago and I had no problems with the site. The withdrawals might be slow if your withdrawing a huge amount of btc. The only thing I see bad about the site is their support they really need a live support. Forgot to add that they're slow in grading bets.

For me i never encounter such any problem regarding on withdrawals since by bets on their is pretty low only but im pretty sure that those who encounter such problem like that are those who withdraw such huge amount of btc and maybe devs of this site release the money manually.

But i would like to agree with your opinion there they really need a live support so that the problem will be taken action immediately so that people will be satisfy for cloudbet support service.
legendary
Activity: 3374
Merit: 1922
Shuffle.com
This was one of my favorite crypto casinos and sportsbook.However,I am not using them for a while....But I heard a lot negative talk about Cloudbet.Are they paying? Is it safe now to gamble here?
Last time I bet here was like a few weeks ago and I had no problems with the site. The withdrawals might be slow if your withdrawing a huge amount of btc. The only thing I see bad about the site is their support they really need a live support. Forgot to add that they're slow in grading bets.
hero member
Activity: 2814
Merit: 911
Have Fun )@@( Stay Safe
@BlackMambaPH they have the worst support system and  it will take some days for them to respond to your queries.Their bonus system really does not have any clarity and they wont be providing the bonus every time you reach 800 points ,their bonus system is just a joke,in their TOS it says that the bonus will be directly credited to your account ,their live sports book is the only reason i am wagging in that site.
hero member
Activity: 1022
Merit: 509
AXIE INFINITY IS THE BEST!
Question about first deposit bonus. I already earn the 800 loyalty points but the 0.01 bitcoin haven't credited to my account. ( 0.01 bitcoin for every 800 loyalty points I earn). My first deposit was 0.05 bitcoin and that was last September 2016 (have to earn 800 loyalty points in one year). My question is, Is that bonus will instantly be credited to my account? If yes I haven't seen any proof that the first deposit bonus is already deposited. I already emailed this matter to our support and as of know, I haven't received a reply from the support.
legendary
Activity: 954
Merit: 1000
This was one of my favorite crypto casinos and sportsbook.However,I am not using them for a while....But I heard a lot negative talk about Cloudbet.Are they paying? Is it safe now to gamble here?

Has mixed positive and negative complaints. I believe they are still paying, else they would have a negative trust rating on their profile here already by a default trust member. But its definitely best to consider other options in the mean time if you are unsure.
full member
Activity: 183
Merit: 100
This was one of my favorite crypto casinos and sportsbook.However,I am not using them for a while....But I heard a lot negative talk about Cloudbet.Are they paying? Is it safe now to gamble here?
legendary
Activity: 1570
Merit: 1041
@Admins/Support


I'm normally pretty happy with Cloudbet's service, even with the delayed withdrawals, however what I am not okay with, is someone from your Support team blaming me for your system not sending me a damn password reset email.  It's insulting.

I requested a password reset through your site shortly after receiving an email from Cloudbet saying all passwords were randomized, and we need to reset them.  I hopped on, did the "Forgot Your Password?" thing, entered my email, site said it was sent, and nothing in my inbox/spam/junk.  Nothing from Cloudbet ever goes in my Spam folder anyway.  I waited, no email.

Requested 2 more times, and waited a full 24 hours for the email, still nothing after 3 attempts now.

I messaged Support, and at first they couldn't figure out what it was, and then they send me this:

http://prntscr.com/brhlar

Saying it's MY FAULT that I didn't request it correctly?  Bullshit, it takes two clicks and an email to get a password reset link, and I requested one THREE times, and received one of these every single time: http://prntscr.com/brhmrb.  It's not my fault your site never sent me an email, and I certainly don't appreciate your Support team blaming me for it and treating me like an idiot.

Also, the link he said he sent me in the email was already inactive by the time I read the email, so I request yet another one, and I still have received nothing.

Hey Kiritsugu,

As always, we appreciate your continued use of our service, and we thank you for your feedback.

We would like to assure you our team was not trying to insult you, they were simply trying to communicate that the submission had not been completed successfully, and alternative steps were needed to finalise the reset process. 

The good news is our team has now extended the expiration time of the password reset link to 24 hours, so you should be playing again in no time.

If you have any further questions, please don’t hesitate to ask!

Cheers,

Dan Kelly
Cloudbet Customer Engagement Team

^ This is the original complaint I made a year ago. ^
legendary
Activity: 1570
Merit: 1041
I'm very disappointed with Cloudbet and I'll never play here again.

About a year or so ago, when Cloudbet was my main place to play, occasionally I'd forget my password.  And every single time I clicked their automated "Forgot your password" type shit, they'd never actually send me the reset email.  I don't have it blocked, it's not in spam, yes it's the correct email: the last time I spoke with them, they even confirmed it was an issue on their side and that's why it didn't get sent (not before treating me like an idiot that couldn't read first, though.  They told me they'd have it fixed soon enough.  We're now more than a year later, so I decide to give it a try.

Nope.  Still doesn't work.  No password reset email at all.  So I message support, and once again, they don't even read my email and continue to treat me like an idiot.

My first message: http://prntscr.com/f6zpwq

Their (shitty, seemingly automated) response: http://prntscr.com/f6zqa4

This is twice now your support team has completely ignored my issue and pretended its my fault, even though they confirmed it was their fault the email never got sent the first time I messaged them about it a year ago.

This is ridiculous, and insulting.  It's 2017 who the fuck needs to be told how to reset a password?  NOBODY.  I KNOW how to reset a goddamn password, but maybe if your support team actually read messages they were sent, they'd know that I can't reset my password if you don't send me a password reset link.
hero member
Activity: 1008
Merit: 1012
First of all, I want to thank you for your great affiliate program. I've been referring new members for serveral casinos for a long time and have recently been referring for Cloudbet, too. I have already referred a few members which bet and a question arose regarding the commission and how this is calculated.

Lets take this example.


The picture shows that a bet was placed on this particular day. And it also shows a turnover. Does turnover mean the stake of the bet? It also shows P/L, I guess it means profit / loss. Is it the profit / loss of the member or the profit /loss of my commission?

I just want to understand it. Thanks for explanation.
Is that a negative for commission referral bonus?
That is very do to see from an affiliation program.
tyz
legendary
Activity: 3360
Merit: 1533
First of all, I want to thank you for your great affiliate program. I've been referring new members for serveral casinos for a long time and have recently been referring for Cloudbet, too. I have already referred a few members which bet and a question arose regarding the commission and how this is calculated.

Lets take this example.


The picture shows that a bet was placed on this particular day. And it also shows a turnover. Does turnover mean the stake of the bet? It also shows P/L, I guess it means profit / loss. Is it the profit / loss of the member or the profit /loss of my commission?

I just want to understand it. Thanks for explanation.
sr. member
Activity: 700
Merit: 270
How long does it take to approve withdrawal request? It is really annoying that I have to wait for hours for a withdrawal to be processed(hopefully it does eventually). I used to like the site a couple of years back so thought I'll give it a shot again. Once the withdrawal is successful. I dont think Ill ever get back to cloudbet.

Edit: I get pissed off when some sites take 5 mins for withdrawal request to go through. Taking hours for no apparent reason just takes it to a whole new level.

My recommendation is to try other sites because you are in trouble with the speed problem on this site. But even if there is no problem with the payment, it is paid too late.
hero member
Activity: 2814
Merit: 911
Have Fun )@@( Stay Safe
How long does it take to approve withdrawal request? It is really annoying that I have to wait for hours for a withdrawal to be processed(hopefully it does eventually). I used to like the site a couple of years back so thought I'll give it a shot again. Once the withdrawal is successful. I dont think Ill ever get back to cloudbet.
Edit: I get pissed off when some sites take 5 mins for withdrawal request to go through. Taking hours for no apparent reason just takes it to a whole new level.
From what i understand they used to send payment manually and that too only once a day and if the admin think that there is any foul play in your bets it would take some time to settle down as their review process will take a longer time to get a decision,i think they have to employ more people to handle everything smoothly and build the site rather than be a one man team (actually it looks like a one man army with all the delays)
legendary
Activity: 2338
Merit: 1081
#SWGT CERTIK Audited
How long does it take to approve withdrawal request? It is really annoying that I have to wait for hours for a withdrawal to be processed(hopefully it does eventually). I used to like the site a couple of years back so thought I'll give it a shot again. Once the withdrawal is successful. I dont think Ill ever get back to cloudbet.

Edit: I get pissed off when some sites take 5 mins for withdrawal request to go through. Taking hours for no apparent reason just takes it to a whole new level.
sr. member
Activity: 700
Merit: 270
Payments were no longer automatic, but payments were made in the past, but this is not the case and it is being done late.
I do not think there's anything on the site, but it's something that's important in a betting site.
Payments seem to be made immediately, I do not think this problem will easily recover.

hero member
Activity: 686
Merit: 521
Avoid this site, slow payment, wrong grades, bad promotion, bad odds, I can't find the reason to bet here. I never played here after I lost 50 btc in this site, miserable days.    Cry Cry Cry
Losing 50 bitcoin is a huge amount of money and since you gambled that off what is the site has to do with the loss,the site has no promotion but the odds are pretty decent as i have not find much of a difference between other sites but the payment is slow as they process the funds only once per day,if i could find a good site with a good live betting option i will be happy to choose that,till then i am happy with it.
if only Cloudbet could take advantage of the gap left by casinos of not having many good sportbooks and fix these known problems am pretty sure they could

reestablish themselves to be among the best! They also need to scrap off the point system which saves no purpose after bonus has been redeemed...frankly speaking these adjustments/changes are long overdue
legendary
Activity: 3374
Merit: 1922
Shuffle.com
Avoid this site, slow payment, wrong grades, bad promotion, bad odds, I can't find the reason to bet here. I never played here after I lost 50 btc in this site, miserable days.    Cry Cry Cry
Losing 50 bitcoin is a huge amount of money and since you gambled that off what is the site has to do with the loss,the site has no promotion but the odds are pretty decent as i have not find much of a difference between other sites but the payment is slow as they process the funds only once per day,if i could find a good site with a good live betting option i will be happy to choose that,till then i am happy with it.
Yeah, I've been betting on cloudbet for quite some time now and haven't seen any promotion except for their bonuses on casino. I think cloudbet is still a good site to bet on because they don't do kyc to their players compared to other sportsbook/casino. I'm not sure about wrong grades all of my bets have been graded correctly.
hero member
Activity: 2814
Merit: 911
Have Fun )@@( Stay Safe
Avoid this site, slow payment, wrong grades, bad promotion, bad odds, I can't find the reason to bet here. I never played here after I lost 50 btc in this site, miserable days.    Cry Cry Cry
Losing 50 bitcoin is a huge amount of money and since you gambled that off what is the site has to do with the loss,the site has no promotion but the odds are pretty decent as i have not find much of a difference between other sites but the payment is slow as they process the funds only once per day,if i could find a good site with a good live betting option i will be happy to choose that,till then i am happy with it.
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