Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 363. (Read 465733 times)

After having many problems with Cloudbet, it was brought to my attention that they are:

European based
1-2 person operation

Just so you know... But hey they're giving away 100 btc 

@Cloudbet, I like your site a lot, but the support seems really poor. I have been waiting for reply the past 12 hours.
 A guy just posted before me, he hasn't heard back since 72 hrs(probably because of the weekend), but should you answer first thing in the Morning on Monday.

Hi cloudbet,

I have a problem.
I wanted to withdraw 0.125 BTC to my wallet, but the transaction failed. Nothing appears in my wallet, and it is not added to my cloudbet balance.
What to do?

Hi Josepht,

Please contact [email protected] with details of your transaction and our payments team will look into it for you.

Cheers,
Cloudbet

Hi boumalo,

Once a bet has been confirmed it can't be cancelled.

Cheers,
Cloudbet

Hi cloudbet,

I have a problem.
I wanted to withdraw 0.125 BTC to my wallet, but the transaction failed. Nothing appears in my wallet, and it is not added to my cloudbet balance.
What to do?

Magicman have you received the funds yet?  I haven't... cloudbet, any word?  I thought you were looking into this.  What in the heck happened???


CHEERS!!!
(not)

Hi tennis,

We're looking into this for you.

Cheers,
Cloudbet

but why on earth do they not just simply look up that the Oakland A's actually won and not lost?  I've been waiting 15+ hours for this damn bet to be graded so that I can withdraw and bet on another site.

Wow, so your bet was misgraded too and they're doing NOTHING about it???  This site is starting to scream scam to me... how could they not just simply award the correct wager?  Do they not have the funds to cover it??  What in the heck is going on and where is the money that is owed to me??

Cloudbet please send me the .11664 in btc owed from the bet that I won on your site and that you graded as a loss (was a major league baseball moneyline bet posted above):  15gLQV92WLxQjVLHNEaQVv2pbcL5qqSMvi

that is my address

Hi all,

An update from the technical team here at Cloudbet.

We had a few technical issues over the weekend, all of which been resolved.

1. There were some delays with grading of parlay bets due to issues with a third party data provider. They have since fixed the problem at their end, and parlay bets have been graded.

2. We were NOT having issues processing deposits - all deposits were successfully being processed instantly - but we were having an issue tracking bitcoin network confirmations. To protect against double-spending, we require 3x confirmations for each deposit before a player can withdraw. As deposits were not properly confirming, this caused a few players to be unable to withdraw. We have resolved the issue, deposits are being properly confirmed, and players can again withdraw after their deposits each have 3 confirmations.

3. We have had a LOT of wagering activity over the past few days - and a lot of bets on World Cup markets - which is more than we have ever had in a weekend. Because there were a number of large winners, one of our hot wallets was depleted. This is why a small number of withdrawals (about a dozen) failed earlier today. We have refilled the relevant hot wallet and all withdrawals (including those that failed) have already been processed.

I hope none of our players were too badly inconvenienced, and thank you all for your patience and understanding. In general, if you have an issue, please send us an email to [email protected] as that is the channel that will reach us most quickly. Also please note that although our support teams run through the weekend, our technical teams are in the office Mon-Fri so please give us 24 hours to respond to any issues.

We're sorry that some players had some issues but we're pleased that we have been able to resolve everything in less than 24 hours over the weekend.

Please do not hesitate to contact us if there is anything we can help with. Best of luck with all of your bets!

Cheers,
Cloudbet

773203    Standard    Oakland (S Kazmir) v NY Yankees (H Ku)    Oakland    Money Line    0.05    1.62    0.0    15 Jun 02:05    completed

http://espn.go.com/mlb/boxscore?id=340614111

now how easy is that???  

And yet I STILL haven't been awarded the .11 bitcoins.