Still no reply from Cloudbet or their Support.
I am a longtime online casinoplayer and I know (!) how online casino support should be. Quick and solid!
I don't care about your timezone, weekends, holidays or whatever, its a 24 hour business about MONEY! don't make your problem, my problem.
I give Cloudbet 48 hours from now (which is too long) to resolve my problem and credit my account with the deposit+winnings. If not, I will give full disclosure about my case within the gambling communities.
Lets see if your reputation is worth more than 0.3 BTC.
I am a longtime online casinoplayer and I know (!) how online casino support should be. Quick and solid!
I don't care about your timezone, weekends, holidays or whatever, its a 24 hour business about MONEY! don't make your problem, my problem.
I give Cloudbet 48 hours from now (which is too long) to resolve my problem and credit my account with the deposit+winnings. If not, I will give full disclosure about my case within the gambling communities.
Lets see if your reputation is worth more than 0.3 BTC.
Thanks Cloudbet, this issue has been resolved correctly.
Although I do understand that systems can have a glitch sometimes, you really need to understand that supporttickets should have high priorities. The BTC casino's are not as "regulated" as the long time known fiat casino's, so when an error occurs and we hear nothing from you guys for a few days, that gives a very uncomfortable feeling.
Just a friendly advice, please track the reason of my problems and give more speedy attention to tickets.
Will still play at you guys.
