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Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 87. (Read 465733 times)

copper member
Activity: 2170
Merit: 1827
Top Crypto Casino
Now that really sucks. I can't imagine how i would feel if i was in your shoes because for me whenever i make a withdraw, i expect it to be processed within a few minutes for altcoins and just a couple of hours for BTC.

The Cloudbet should do something as soon as possible otherwise this is not good at all with the complaints i have seen from various members lately. I should probably keep away until things get back to normal.
I don’t see a problem here, the site’s rules say that the withdrawal takes up to 48 hours. If Bitcoin is urgently needed then its should be stored in your wallet and not on someone else's resource. You don't have to rush things and write bad reviews ahead of time.
There's nothing negative i have said here mate. Just a simple opinion of how i would feel if it happened to me and also just some advice on cloudbet to pull up their socks due to the increasing complaints... Is that really a "bad review"?

I know cloudbet are capable of improving even further and it's the reason they have been in business for a long time. I also like how Ronnie tries to help people here. I totally have nothing against them so i wonder why you conclude that i made a "bad review"
hero member
Activity: 1694
Merit: 541
Still I am not very happy with the overall procedure but its not my decision to make how a company handles its business. Again: Money received so no issues with me!
They had the same issues in the past, the competition is increasing in the platform and majority of the sportsbook have instant withdrawals for small amount but cloudbet always delayed their withdrawals and if they do not improve their experience the site will loose customers as there are more options now in the crypto world and there is a new book coming up from a reputed team here from what i heard, i am using cloudbet for a long time and i wish they improve their performance.
newbie
Activity: 7
Merit: 0
I am not using Cloudbet a lot lately but in the past while there were other "problems" with their service, I have never had any problem withdrawing funds. Havent you contacted their support to ask whats going on?!?!

i contacted the live support after 4 days of my withdrawal, 3 times... every day. everytime the same reply, they don´t know the reason why it takes so long. they gonna contact the payment team and inform me via email. i´m getting actually tired of that.

i had till this withdrawal also good experience with cloudbet, get all my withdrawals always fast...but this is getting anooying, and i don´t know what is the reason for this delay.


update: i got full paid, thanks to the cloudbet support here, who contact me via PN and take care of my issue.  Smiley
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
hi guys, did someone made an withdrawal in the last few days?
i´m waiting here now 1 week....insane. Sad

Hi jayjayo,

Sorry for the delays you are experiencing. I have replied to your PM. As soon as you provide your account details I will escalate it.

Hi jayjayo,

I can confirm that your withdrawal has been processed. Apologies again for the delay. I have also followed up with you via PM.
newbie
Activity: 14
Merit: 0
They didn’t help my problem, just told me bet was made in error
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013

Just letting everyone know that I have responded on the separate thread and by PM to resolve this asap.

This issue has been resolved and the player has their funds, confirmed by @doronazl on the separate thread he raised.
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
I would like to state that I received my withdrawal quickly after having spoken to the live chat support yesterday evening. Still I am not very happy with the overall procedure but its not my decision to make how a company handles its business. Again: Money received so no issues with me!

Thanks for updating everyone. Sorry for the delay you experienced, please feel free to PM with any further comments but I have taken everything you have posted in the last few days and passed that up the chain. I appreciate your constructive assessment and opinions.
legendary
Activity: 1750
Merit: 1363
www.gosubetting.com
I would like to state that I received my withdrawal quickly after having spoken to the live chat support yesterday evening. Still I am not very happy with the overall procedure but its not my decision to make how a company handles its business. Again: Money received so no issues with me!
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013

Just letting everyone know that I have responded on the separate thread and by PM to resolve this asap.
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
hi guys, did someone made an withdrawal in the last few days?
i´m waiting here now 1 week....insane. Sad

Hi jayjayo,

Sorry for the delays you are experiencing. I have replied to your PM. As soon as you provide your account details I will escalate it.
legendary
Activity: 1750
Merit: 1363
www.gosubetting.com
I am not sure what is going on but I will definitely stay away from Cloudbet for a while...
There's a lot of sportsbook to choose from, actually the signature you are wearing is a good sportsbook as they do process withdrawals instantly and they don't even have any charge of the amount. I am just wondering why you are playing Cloudbet when the site you promote has what you are looking for in terms of withdrawals processing speed.

I am doing 99% of my bets at sportsbet and I am more than happy! Smiley I just wanted to try something out with Cloudbet - with sportsbooks its all about the odds mate. Cheesy
hero member
Activity: 2814
Merit: 576
I am not sure what is going on but I will definitely stay away from Cloudbet for a while...
There's a lot of sportsbook to choose from, actually the signature you are wearing is a good sportsbook as they do process withdrawals instantly and they don't even have any charge of the amount. I am just wondering why you are playing Cloudbet when the site you promote has what you are looking for in terms of withdrawals processing speed.
hero member
Activity: 826
Merit: 501
Okay... now things are getting interesting. A few hours ago I wrote that for the first time my cloudbet withdrawal didnt go through instantly and that it would have to be approved manually. After confirming the withdrawal request via email, the status in the wallet transactions history switched to pending and the text said what I just wrote - in addition there was a button to cancel the withdrawal and I cancelled.

I placed some more bets and 30 minutes ago requested a withdrawal once again. I confirmed my withdrawal request via email and the status in the transactions history switched - this time though its different and its saying "processing" with no option to cancel or anything like that. I thought I would ask the live support who were not able to say anything helpful but only that withdrawals can take up to 24 hours on weekdays and 48 hours on weekends bla bla (the support person was not able to write proper English by the way).

I am not sure what is going on but I will definitely stay away from Cloudbet for a while...
Now that really sucks. I can't imagine how i would feel if i was in your shoes because for me whenever i make a withdraw, i expect it to be processed within a few minutes for altcoins and just a couple of hours for BTC.

The Cloudbet should do something as soon as possible otherwise this is not good at all with the complaints i have seen from various members lately. I should probably keep away until things get back to normal.
I don’t see a problem here, the site’s rules say that the withdrawal takes up to 48 hours. If Bitcoin is urgently needed then its should be stored in your wallet and not on someone else's resource. You don't have to rush things and write bad reviews ahead of time.
copper member
Activity: 2170
Merit: 1827
Top Crypto Casino
Okay... now things are getting interesting. A few hours ago I wrote that for the first time my cloudbet withdrawal didnt go through instantly and that it would have to be approved manually. After confirming the withdrawal request via email, the status in the wallet transactions history switched to pending and the text said what I just wrote - in addition there was a button to cancel the withdrawal and I cancelled.

I placed some more bets and 30 minutes ago requested a withdrawal once again. I confirmed my withdrawal request via email and the status in the transactions history switched - this time though its different and its saying "processing" with no option to cancel or anything like that. I thought I would ask the live support who were not able to say anything helpful but only that withdrawals can take up to 24 hours on weekdays and 48 hours on weekends bla bla (the support person was not able to write proper English by the way).

I am not sure what is going on but I will definitely stay away from Cloudbet for a while...
Now that really sucks. I can't imagine how i would feel if i was in your shoes because for me whenever i make a withdraw, i expect it to be processed within a few minutes for altcoins and just a couple of hours for BTC.

The Cloudbet should do something as soon as possible otherwise this is not good at all with the complaints i have seen from various members lately. I should probably keep away until things get back to normal.
legendary
Activity: 1750
Merit: 1363
www.gosubetting.com
Okay... now things are getting interesting. A few hours ago I wrote that for the first time my cloudbet withdrawal didnt go through instantly and that it would have to be approved manually. After confirming the withdrawal request via email, the status in the wallet transactions history switched to pending and the text said what I just wrote - in addition there was a button to cancel the withdrawal and I cancelled.

I placed some more bets and 30 minutes ago requested a withdrawal once again. I confirmed my withdrawal request via email and the status in the transactions history switched - this time though its different and its saying "processing" with no option to cancel or anything like that. I thought I would ask the live support who were not able to say anything helpful but only that withdrawals can take up to 24 hours on weekdays and 48 hours on weekends bla bla (the support person was not able to write proper English by the way).

I am not sure what is going on but I will definitely stay away from Cloudbet for a while...
full member
Activity: 1039
Merit: 159

i used to use cloudbet untill one day my withdraw of less then 10mbtc was stuck on 'manual approve' for about 3 days and every help channel i tried told me it will be done 'soon'. never used that site again never will

and what happen at the end? you just give up on it and never received your withdrawal?

yes i did get it,

to add on, i have heard from multiple friends about random bets not being settled for no reason for hours and support doing nothing.

cloudbet is in shambles and i would not be surprised if they closed shop
newbie
Activity: 14
Merit: 0
Right now I think people should stay away from Cloudbet they are being very shady, they told me a bet I clearly won was put up in error, bet if I would of loss there would be no error.
newbie
Activity: 7
Merit: 0

i used to use cloudbet untill one day my withdraw of less then 10mbtc was stuck on 'manual approve' for about 3 days and every help channel i tried told me it will be done 'soon'. never used that site again never will

and what happen at the end? you just give up on it and never received your withdrawal?
legendary
Activity: 1750
Merit: 1363
www.gosubetting.com
Sad to see how one of the most popular gambling site is loosing its community.
Something need to be done to cheer-up the community.

Well, its just no surprise when you miss out as a customer on so many different points - I mean, we are talking about basic stuff here and I have provided the feedback several times. You cant just let your customers wait so long for a standard withdrawal when other sites are processing instantly - you just cant and if you do, you will loose customers.
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