Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 82. (Read 466288 times)

Lowest Margins & Highest Limits for El Clasico

As much as I enjoy helping customers out on this thread it is also great to blow Cloudbet's horn once in a while and our limits and margins for El Clasico are definitely worth shouting about.

Our margins for tomorrow's meeting of Barcelona and Real Madrid are only 1.56%, with betting limits currently of around 7.5 BTC and rising closer to kick-off. That's the best value and liquidity in crypto.

Bet on El Clasico now and win more with the best odds in crypto.

Thank you, only took a day to get resolved vs 10 days with email/live chat support. Glad its done and move on.

I wanted to provide an update on some outstanding issues that have been resolved:

@Badpeanut - 0.1114 BTC was refunded due to the round being incorrectly graded. Apologies for the time taken to sort this.

@ceer7 & @Coach0909 - Your accounts have been unblocked. Apologies, also for the time taken to sort this but there was an internal process that needed to be followed.

In your scam accusation thread, you stated that you can't log in to your account.. that problem still hasn't solve until now?

I haven’t made any topic to lock...

After a couple of days I have received an email in which they told, that my account has been successfully verified, no additional questions.

So this issue has been resolved already? if so, please try to lock your scam accusation there here. https://bitcointalksearch.org/topic/m.53335000

and put some update on how your problem was resolve, that way, it will not negatively affect the reputation of cloudbet,, look they have trusted feedback.

I believe that they are very good bookie, but I also don’t have a single reason to lie about this
But as you said, very weird situation. If they verify me until Christmas, I am happy about that

edit: Just verified, everything went fine.

The site representative already responded you here, https://bitcointalksearch.org/topic/m.53335101 and hopefully you have forwarded the user name as he mentioned and he usually sort out the issue as long as it is genuine but i usually see a delay with sorting out the issue and hopefully you will hear from Ronnie soon as it is really weird to hear that it is taking more than 3 days to verify something and no response regarding your coin.

Thats the whole point, without posting here you wont get help from email or live chat support. And yes, I dont have any faith anymore. I will send you my details and hope it get fixed asap.

@Cloudbet - Have pinged your support colleague Stefano in the morning, he said that the team has started verification processes right now but still no reply. Where it got stucked?

@Badpeanut, I can see that you don't have much faith in Cloudbet's customer support but I am willing to help with your issue as much as I can if you PM me your details. If you look back through our thread you can see that the resolution rate is very high.

There is a reason why this site have a low rate at askgamblers.com. Shady casino imo

Not really, I have played mainstream for some time. I have requested withdraw at 23.30 and got mail at 4 AM. I believe I haven’t violated anything, especially not with their bonuses (deposit-withdraw schemes for refferals) if you think in thay way. No single match has been considered as fixed too. I cannot login, nor place bets nor withdraw.

If 0.32 BTC withdraw  in general makes them a problem after 200 euros of deposit... I don’t think so. They are on the market for 6 years, where they will end up if they go in that way? But I am getting nervous about waiting time. Christmas time, gifts and so on

We will see in the next days incoming. But I know that I will get some response

3 days plus is not normal anymore.
@ceer7 , what happen to your account, why do you have to comply with the KYC?

Did you violate something? crypto gambling sites does not required KYC AFIAK as I have accounts in different sportsbook including cloudbet.

Spamming never helps. Just relax and wait, Ronnie will 100% help you with your issue and will try to fasten everything from their side.

Still no help after 3+ days since last my reply. Is someone else from Cloudbet here? Spamming doesn’t help, it is obvious.

Imagine that 70% of your money got stuck because of KYC, and especially when you know that you got them in legit way.. Not satisfied with the situation

This site is one of the worst. I agree, this site doesnt care about their players. People that keep depositing and losing no KYC been asked, but when you win something they will stall and hope you will lose back. If not they will ask KYC and keep stalling.
Their live support is very fast but not helpfull. They will forward problems and let you know you will get a reply soon. The reply from them take longer then a week or weeks. You have to keep pushing on live chat that the case isnt picked up yet. And live support will keep apologies and they will tell you they will make sure your problems get to their VIP team or Account manager or whatsever. The service of this site is really bad. This is the worst site ive experience from the last 5 years I played. My case is still not picked up and who knows how longer it can take. Its now more then a week. If this is real world without internet I would say no problems, but this is a gambling site ONLINE. The service should be fast and players need to get help asap when there are issues. If they dont have enough employees then add more employees en promote less. If player base is bigger but they have only 1 or 2 person that solve the cases then its a big red flag. Why would anyone use their site if their is problems from customers end.
Im sure the person who is represent for Cloudbet here will reply on me and say I can PM me him my details so he can fix this. This is a joke because everyone that read bitcointalk know this is the biggest bitcoin/crypto forum. If there are issues from casinos, the last thing is get negative comments from bitcointalk.
What if customers of betcloud arent techy or read bitcointalk. They are the black sheep then. They will get ignored because nobody willl notice if they dont raise voice on bitcointalk.
My case is, I havnt post here for a while. If i post my issue here on day2 or day3 Im sure my case get resolve asap because Cloudbet obviously dont want negative comments from players here on this ste. That is bad marketing.

From my experience, I would definitely choose service over money. If service is so bad then you might lose your money or you lose the time you put in.

That's negative about them they do not care about players.
You can read in this and scam accusation threads.

UPDATE: It has been almost 2 days since I sent all my KYC documents. My account is still locked and I can't log in to place any bets

The administrator from Bitcointalk has been super nice and is pushing the cloudbet team to speed up my case.

I'll keep everyone updated.

All comments made here do get passed on to the appropriate team. Sorry for the slow settlement.