Author

Topic: CoinMarket.io | New, self-moderated support and news thread. - page 144. (Read 211708 times)

newbie
Activity: 13
Merit: 0
Hi

I withdrawed 16668.28151081 KDC to my address L3x1m3qRjZ55yw8VbbdYpgLnbu2azEABVi about 15 hours. But I haven't received them. I want to know why?

Thanks
legendary
Activity: 1120
Merit: 1000
Because the speed matters.


Maybe they can use this speed to allow people TRADING AGAIN!!!!!
member
Activity: 84
Merit: 10
Posted on Twitter 10 minutes ago:

"Trading engine stuff going well but slower that we expected. We will make up for the extended delay Wink"

https://twitter.com/CoinMarketio/status/439038615059202048
hero member
Activity: 546
Merit: 500
Coinmarket.io

Before you go back online.  Please return all cancelled orders that were stuck.  And all withdrawals that were not confirmed.  This will help for everyone involved in regards to fair play.  We have all been patient while our coins are stuck, but would appreciate that the transactions were manually corrected before you reopen the exchange again.

Thanks guys, cant wait for the exchange to get back online.

Like + 1
member
Activity: 84
Merit: 10
Does anyone know when they expect trading to resume?

Within the next few days.
member
Activity: 210
Merit: 10
Does anyone know when they expect trading to resume?
newbie
Activity: 42
Merit: 0
Don't complain guys. Read this again "This is a untested beta version of the exchange - use it at your own risk".
newbie
Activity: 42
Merit: 0
Twitter:

<< Withdrawals that failed without an txid being provided (some 20 of them) will be processed manually - in the next 8 hours, probably faster.>>

There you go, now let's hope it all gets working again.
newbie
Activity: 20
Merit: 0
I dont have problems getting my coins from the site.

I hope the finish the work soon because there is not alternativ where i can trade Noble, Coino and Klondike in one exchange.
newbie
Activity: 7
Merit: 0
Same problem:

Thu Jan 01 1970 01:00:00   256.70700399   NOBL      pending
Transaction id: 876dea8b0c254cf8c2da92147e86648fb62efa7be30ea606efc0490bb0b70f9c
hero member
Activity: 995
Merit: 500
If it helps you can also make my3 btc withdraws to my wallet

12j6FhjRuVycN7b1gqALHxd4Fn9M8bN9cP

Username is cryptoninja

Thx
sr. member
Activity: 252
Merit: 250
Hi, please can you release my stuck deposit my username is Ilan and the amount stuck is for 109 ICoins thank you in advance. My wallet address is BqSA5j6CcnJ3LPZkPvsWU3NAt753us738C

Kind regards

Ilan
sr. member
Activity: 294
Merit: 250
Hi I Still have a stuck deposit please can you look into it.

Thu Jan 01 1970 01:00:00   2596.20102843   NOBL      pending
Transaction id: 8a04149f92dd87c7823a286e24950230a892861e1d84cf88d8a96e349e1ac37c

My NOBL deposit is also stuck

Thu Jan 01 1970 01:00:00   227.08577411   NOBL      pending
Transaction id: 876dea8b0c254cf8c2da92147e86648fb62efa7be30ea606efc0490bb0b70f9c
full member
Activity: 140
Merit: 100
★ BitClave ICO: 08/11/17 ★
Still no confirmation emails for my withdrawals.  No response to pm.

Any update at all when we can expect these confirmation emails to arrive?
hero member
Activity: 995
Merit: 500
Hello coinmarket-team,

still got all withdraws pending. Please transfer them manually. You wrote yesterday that you can do that for me.
My username is cryptoninja.
Thx a lot.

BACK TO WALLET

Timestamp   Amount   Coin   Requester IP   Status
Tue Feb 25 2014 16:01:27   0.1997   BTC   141.101.99.88   pending
Thu Feb 06 2014 12:35:42   5853.9   NOBL   86.129.113.31   pending
Wed Feb 05 2014 19:53:10   0.0004688   BTC   86.129.113.31   pending
Thu Jan 23 2014 14:41:23   0.0105568   BTC   81.155.150.144   pending
full member
Activity: 280
Merit: 101
I made 0.2 BTC output last night, it took about 30 minutes to fully confirm in my wallet.
It was the final of my work. Maybe someday I'll be back. But now it's pointless for me.
member
Activity: 98
Merit: 10
Site is down or it is just me? It is too many times been offline. When I can access it I will transfer coins to other exhange. Maybe in future I come back.
hero member
Activity: 995
Merit: 500
Hi coinmarket Team,

still waiting for the withdraws. You wrote yesterday that you will transfer my 4 pending withdraws manual because i can not receive any email token. My username is cryptoninja.
Thank you very much.
sr. member
Activity: 266
Merit: 250
I have always vouched for www.coinmarket.io but now I am getting concerned. Are the site owners responding here? I havent read the thread.
member
Activity: 84
Merit: 10
I only have a fraction of the funds on Coinmarket.io that some here have and I was fully aware that the site was in beta.  Having said that, there are significant differences between, say, a video game in beta development and a financial exchange.  When you're handling someone's money, there's an expectation of greater accountability.  That is particularly true in a situation like this, beta or no beta, since the owners of coinmarket.io are generating their own profit via their clients' transactions.

I'm not trying to raise a mob with torches and pitchforks.  I like coinmarket.io and have had a very good experience here up until now.  And I certainly do not think there is any sort of scam going on.  I just feel that communication has been lacking.  I've been in I.T. for 20 years and if I ever left my stakeholders in the dark for periods exceeding 24 hours at a time during a major systems outage, I'd most certainly have people screaming at me and would likely be fired. 

I don't think anybody here is asking for a detailed description of the problem and the fix.  They just want to know the status.  Even very brief regular updates would be adequate; perhaps every 6 - 8 hours?  Something along the lines of "Still chasing bugs in the engine" or "New server being prepped now".

TL;DR  When you experience problems while handling clients money, you should be as communicative as possible. 
Jump to: