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Topic: CoinMarket.io | New, self-moderated support and news thread. - page 145. (Read 211708 times)

newbie
Activity: 39
Merit: 0
I've had no issues with this exchange.  Obviously they are in the middle of working on it, so if you can't cancel an order now, try again in a few hours.

This is a BETA exchange.  I understand what that means.  I for one would rather them fix the larger issues that spend time solving the handful of one off problems.  

*IF* the goal was to steal your coins, they would just turn the site off completely and disappear overnight.  What good would it do them to pretend to be trying to resolve issues.  

Coinmarket team - Keep up the good work!

Complainers - Please do find another exchange so these guys can focus on providing rational people a great exchange.

Just sayin... GOX played it the same way. Bad programming on primitive websites used for financial transactions is a recipe for disappointment. People referred me to coinmarket.io because it was "reputable". I chose to believe it. The lack of communication here shows me that I will not be getting my BTC back. I have coins in 2 FROZEN exchanges right now, 1 of which was just hacked. Sad

Mt Gox was beta?
full member
Activity: 160
Merit: 100
Everyone seems to think that the owners of CoinMarket are doing something shady, or will steal coins...

Now, think about that...does that make ANY sense?  The funds in the exchange are worth quite a bit, but are nothing compared to the potential revenue a successful exchange can bring in over time.

So far, I am impressed by coinmarket.io.  While no one likes this kind of downtime, the staff seems to be professional, and the security measures they are taking are reassuring.
legendary
Activity: 3836
Merit: 4969
Doomed to see the future and unable to prevent it
Someone got really boned on Nobl when you came back online!
hero member
Activity: 660
Merit: 500
Coinmarket.io

Before you go back online.  Please return all cancelled orders that were stuck.  And all withdrawals that were not confirmed.  This will help for everyone involved in regards to fair play.  We have all been patient while our coins are stuck, but would appreciate that the transactions were manually corrected before you reopen the exchange again.

Thanks guys, cant wait for the exchange to get back online.
+1
++1
newbie
Activity: 45
Merit: 0
i was able to withdraw most of my RDD however i still have a quite large pending transaction. Please coinmarket.io could you cancel the only pending transaction of user "user9303289" ?

thanks!
newbie
Activity: 45
Merit: 0
Coinmarket.io

Before you go back online.  Please return all cancelled orders that were stuck.  And all withdrawals that were not confirmed.  This will help for everyone involved in regards to fair play.  We have all been patient while our coins are stuck, but would appreciate that the transactions were manually corrected before you reopen the exchange again.

Thanks guys, cant wait for the exchange to get back online.
+1
newbie
Activity: 9
Merit: 0
I still have a pending deposit that will not confirm after a few days. https://i.imgur.com/vcYojab.jpg
User: EvilTchnlgy
legendary
Activity: 3836
Merit: 4969
Doomed to see the future and unable to prevent it
If something is down for maintenance you should be notified before you make a transfer into your exchange. I checked price waited for transfer and tried to sell and got message down for maintenance. Kind of screwed me.

EDIT: I just noticed the Markets Paused... Maybe a Larger FONT so It stands out more.

Also in your OP you should ad Noble Coins Marketplace to your API list. Wink
full member
Activity: 364
Merit: 100
Coinmarket.io

Before you go back online.  Please return all cancelled orders that were stuck.  And all withdrawals that were not confirmed.  This will help for everyone involved in regards to fair play.  We have all been patient while our coins are stuck, but would appreciate that the transactions were manually corrected before you reopen the exchange again.

Thanks guys, cant wait for the exchange to get back online.
newbie
Activity: 11
Merit: 0
Edit: Just got all my BTC out, guess I got lucky
newbie
Activity: 18
Merit: 0
My BTC withdrawal request is at pending for 7 hours now.

Please fix the problem

Greetings, Celicular (as username on coinmarket)
newbie
Activity: 13
Merit: 0
I was able to make two withdrawals.  One for KDC and another for DGC.  I received both emails and simply clicked the links and the amounts were deposited to my wallets.  I had to do this several times, reloading as the site/page was down.  Eventually it worked.  I did however have to reload, clean my browser cache and was lucky as I had enough time on the live site to process the input of the WD info. 
member
Activity: 77
Merit: 10
Withdraw 0.4999 btc to 1VDqzG5UBCUDvPu8h5sahUM1asQbgM8Tp not received.
newbie
Activity: 1
Merit: 0
Great fucking scheme, say an exchange is beta and use that to justify the theft of coins.

Rule 1) never have to much of your coins in an exchange

That said this is one of the better exchanges there is.
I really like the look/feel and especially speed.

And just remember that they stand to make more money running the exchange then closing it down and keeping the coins.

And also they stated it's a beta exchange.. that message has been there from the beginning.. so expect a few bugs and downtime. And if people make lots of tickets ofcouse they are not going to be answered.. they simply don't have the manpower to answer them.. especially when they are trying to fix there website.

So just be patient and don't overload the website.
hero member
Activity: 826
Merit: 500
Great fucking scheme, say an exchange is beta and use that to justify the theft of coins.
newbie
Activity: 11
Merit: 0
Hi my withdrawal occurs at the time when the website is down. When it is up, I saw there is a whithdrawal record confirmed. However, I still didn't receive the coins. How can we do with this?

PLEASE HELP, I have a lot lot NOBL in this withdrawal, NOT yet received !!!
newbie
Activity: 10
Merit: 0
It is interesting how this community responds to my fear by calling me names and saying "you get what you deserve for using a BETA exchange."

They said the same thing to me when it happened to GOX.

I wish that I could say

"You are all such good, professional, supportive people and I am proud stand as part of this brave new economy."

the truth is, you are nothing but coldhearted sharks and I hope you all lose everything before money gives you any more power than you deserve.



You people keep saying Its my fault because I chose to use Coinmarket.io, but you dont have to be such assholes about it. I am sorry enough for my own loss. I just thought that maybe somebody out there would want a bit of accountability and transparency here. I was frankly surprised to be awoken by such irresponsible and uncaring attitudes.

I'm not a cold hearted shark! I'm also not irresponsible or uncaring either.  I'm just a developer who understands what the developers of this site are going through, and understand what beta means.

In regards to accountability and transparency, they have updated us and helped people. They can't babysit us non stop or they would not be able to do the necessary work to bring the trading engine back online. Most people have had no issue cancelling orders and withdrawing funds.

You have no right to compare this to the Mt Gox fiasco, not even close. You funds are not gone, just possibly stuck due to the withdrawal getting hung mid process while they are working on the site.

Just take a deep breath and in all due time the site will come back online. Then they will address the hung transactions, either cancelling or completing depending on what is easiest and quickest most likely.

Sure I'd have liked the site to be up and running.

I'm just tired of the whining and hissy fits. Where else can you quickly move your funds in trade and back out. Try that at Cryptsy, 12-48 hours for deposits to appear and the same on your withdrawals, and to top it off the higher fees.

My 2 cents
full member
Activity: 140
Merit: 100
★ BitClave ICO: 08/11/17 ★
1.0007 BTC stuck in pending, 1m leaf stuck in pending, and another few m leaf that I won't be able to withdraw because I'm not receiving any confirmation emails, so there is never a tx id generated.  They just sit there in my withdrawal history as pending.

No answer to pm on the issue either.

Its not all about getting various issues resolved, its also about keeping current customers happy throughout the process.  If the exchange starts working perfectly tomorrow, people will still be concerned about using it because of the way customers with missing BTC are being treated now.

People aren't going to notice an extra hour of paused markets, but they will notice if an hour is spent fixing the stuck withdrawals and confirmation emails.  That will go a long way to ensuring people still have confidence in the exchange once it is running properly again.
member
Activity: 66
Merit: 10
It is interesting how this community responds to my fear by calling me names and saying "you get what you deserve for using a BETA exchange."


the truth is, you are nothing but coldhearted sharks and I hope you all lose everything before money gives you any more power than you deserve.


You're talking to a bunch of semi-anonymous money traders, online. To expect anything other then cold-hearted sharks is naive -at best-.

1. You were warned, if by nothing else the -giant- beta marking on the site itself as well as a warning on the wallet page to not 'hold your entire bankroll on any exchange'. These things are not for their entertainment, and if you don't know that you really shouldn't be moving money about. Give it to more responsible people.

2. You're whining. No one likes whiners. If you wanted real resolution to this you wouldn't come to a "self-moderated support and news thread" and expect real help from airing your problems. You would wait with the rest of us to find out whats happening from the site owners themselves when they get around to it.

3. You don't want to risk withdrawing your money? In what way is that riskier then leaving it on a site that you don't trust? Either they put it on the block chain or they don't. If they do it gets to you, if they don't you're in no worse position then you were before. Just because they put little numbers in your account doesn't mean you get your money if they're intent on stealing it. Just ask the Gox users.

If you've read the thread you've seen many reports, now including mine, that state the withdrawls are working, and have been working fine. Thats far more evidence then you have for some mysterious future where you can use your printscreen as proof to someone who cares that some website in possibly another country ran off with your fake money.

..since you have been given a solution that has been working for most reasonable people AND refused it. ..you are once again, whining. ..and that is of no use to anyone.
member
Activity: 84
Merit: 10
They never reply to PM's ,fucking useless exchange. I now have 1.2 BTC missing.

Big letters at the top of coinmarket

This is a untested beta version of the exchange - use it at your own risk.

What a tit.
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