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Topic: CoinMarket.io | New, self-moderated support and news thread. - page 177. (Read 211708 times)

newbie
Activity: 37
Merit: 0
DGB = DigiByte (there is no site that uses DGB for dogecoin)
DOGE = Dogecoin (the right symbol that everyone is using)

http://altexplorer.net/tx/6e353698ecca69c343212c8e76168415cd1ee1d05eb45d09480a38f2fa065f30

Ouch. Expensive and embarrassing lesson. Good thing I didn't hadn't put more in...
member
Activity: 98
Merit: 10
There is never a reason to worry about withdrawals if you are getting transaction ids back from us.
Even if the transaction malleability attack spreads to other coins/networks, we will still be able to function after applying patches.
You did not give any additional information about you or your withdrawal, btw.

Thanks for the quick response. It's a 402684.72038769 DGB withdrawal. Username vidarh.
Transaction id: 6e353698ecca69c343212c8e76168415cd1ee1d05eb45d09480a38f2fa065f30

DGB = DigiByte (there is no site that uses DGB for dogecoin)
DOGE = Dogecoin (the right symbol that everyone is using)

http://altexplorer.net/tx/6e353698ecca69c343212c8e76168415cd1ee1d05eb45d09480a38f2fa065f30
newbie
Activity: 37
Merit: 0
There is never a reason to worry about withdrawals if you are getting transaction ids back from us.
Even if the transaction malleability attack spreads to other coins/networks, we will still be able to function after applying patches.
You did not give any additional information about you or your withdrawal, btw.

Thanks for the quick response. It's a 402684.72038769 DGB withdrawal. Username vidarh.
Transaction id: 6e353698ecca69c343212c8e76168415cd1ee1d05eb45d09480a38f2fa065f30
member
Activity: 98
Merit: 10
I submitted and confirmed a Doge withdrawal right before the site went totally down earlier. I got a confirmation with a transaction id, but the transaction id does not show in the DOGE block chain. Should I worry, or will it just take some time to catch up?

There is never a reason to worry about withdrawals if you are getting transaction ids back from us.
Even if the transaction malleability attack spreads to other coins/networks, we will still be able to function after applying patches.
You did not give any additional information about you or your withdrawal, btw.
member
Activity: 98
Merit: 10
Reason for downtime tonight?
Unexpected growth of traffic + ultracoin daemon went crazy and started hogging all resources.
Basically, the operating system killed everything because 0 resources were left.
Automatic bring-up routines are being worked on.
Yeah, and dont worry about us upgrading the servers. Its still on the developement box.


Withdrawal is still "pending" - haven't had any response yet from support. Any chance you could resend my withdrawal confirmation email, or implement a feature where users can request another confirmation, or even just cancel the withdrawal and put the funds back into my wallet?

Thanks
Fixed.

How long should it take to withdraw my reddcoins?  It seems to be taking a very long time.  I withdrew 390000 reddcoins about 36 hours ago and its still pending.  Any reason why?
Would you mind clicking the confirmation link in  your email?

CoinMarket.io

My support ticket that I have submitted on here 4 times already has still not been resolved. My btc withdrawal is still pending from 5 days ago and I still have not received a confirmation email. My username is coinmanhorizon, my email is [email protected]
Here's the info:
Username: coinmanhorizon
Manually confirmed this one.

I know how you feel there service and attitude is Shit !!!!!
Do not use our service. You have been warned.

Still waiting, the only reply I got was "we're looking into it" without any further contact afterwards...

How long is an estimated time frame for fixing this issue?
The amount is the priority. Larger issues are higher priority. Do not re-post this, read the terms of service that you accepted.
Auditing your account for missing 0.01 or less costs more than 0.01 - please wait. Dont like it? Dont use us while we are in BETA.


To some of our 12000+ users:

Stupid people should not get involved in crypto. We hate people who never used an exchange and are making support requests like this:
Why are my coins "on order" for the last 48 hours? (ridiculous price or no volume)
Why i got less coins back after canceling an order? (canceled a partially executed order)
Why is my withdrawal still pending after 48 hours? (dont read the instructions from the screen)

People like this get handled with the lowest priority. You should understand why.
newbie
Activity: 37
Merit: 0
I submitted and confirmed a Doge withdrawal right before the site went totally down earlier. I got a confirmation with a transaction id, but the transaction id does not show in the DOGE block chain. Should I worry, or will it just take some time to catch up?
full member
Activity: 140
Merit: 100
Site is back up again
 
Quote
CoinMarket.io ‏@CoinMarketio 7m
Sorry for the 3 hours of downtime. Adding more RAM now (will be back shortly).
sr. member
Activity: 266
Merit: 250
Scheduled maintenance: 5 minutes (adding more RAM).
Do NOT repeat your support request if it is on one of the last 3 pages.

You cheeky kid, use cloudflare api to get site under ddos mode when load over 10...
legendary
Activity: 1130
Merit: 1000
No good deed goes unpunished
bah .. down again

and back up .. happy trading .. so much excitement today, I couldn't go to work.  Smiley
newbie
Activity: 37
Merit: 0
You might want to consider changing how you retrieve the source IP (for the withdrawal history etc.), as the addresses you're reporting now is CloudFlare's, not your users.

(example: 141.101.98.104)
member
Activity: 98
Merit: 10
Scheduled maintenance: 5 minutes (adding more RAM).
Do NOT repeat your support request if it is on one of the last 3 pages.
member
Activity: 98
Merit: 10
are...are they using cloudflare's free service? oh my. we can donate to get them the paid with DDoS protection if they need us to.
We are NOT using CloudFlare's free service.
Sorry for the downtime, it was completely unexpected and the devs were sleeping.
Automatic bring-up routines are now being worked on.
newbie
Activity: 37
Merit: 0
.....and we're back

I get the front page - quickly, finally... But not able to log in yet...

EDIT: D'oh, never mind. My stupid password manager had set my e-mail address as the username.
newbie
Activity: 10
Merit: 0
.....and we're back
full member
Activity: 170
Merit: 100
I'M BACK IN MY WALLET!!

I knew it was temporary, now if they can just check on that Doge in queue that would be awesome

thanks!!

Seems to go up and down... not stable atm

coinmarket is apparently being ddosed atm, one will have to be patient.

It's not DDOS, it's Reddcoin buying frenzy !!!
https://twitter.com/reddcoin/status/435780590281846785

full member
Activity: 170
Merit: 100
What did RDD grow to 15-16 satoshi?

Go take a look at Reddcoin subreddit and you'll know why: http://www.reddit.com/r/reddcoin
full member
Activity: 238
Merit: 100
Fix the site, I need to buy coins.  It's been screwy all morning
sr. member
Activity: 308
Merit: 250
not really, it's been almost constantly super slow or even down today , play on some other platform if you're in a hurry, I guess it'll be much more usable later tonight (european time)
sr. member
Activity: 266
Merit: 250
does site works?
hero member
Activity: 560
Merit: 500
Wallet and Deposit- withdrawal history section is still up...

I think it is up but because of some traffic (hoping friendly ones) it cannot be opened.

Wallets are functional... I transfered my penguin coins to coined up after the site went down.
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