COINROYALE.COM • Provably Fair • 1 BTC Video Poker Tourney • 10% Casino Rebate - page 135.

fox19891989

hero member

Activity: 840

Merit: 1000

Quote from: victorhing on May 15, 2015, 04:10:43 PM

Yup. That's correct. We didn't make it clear enough to include them when we launch. We have put up a FAQ and also a bonus code detail page yesterday with more information to clear things up. Here's the recap of the bonus program:

- You'll need 35x rollover to get 100% deposit bonus. This is up to 1 BTC.
- Dice and Roulette are not counted towards rollover. Only Blackjack, Slots, Baccarat, Video Poker are counted.
- The wagering contribution for Blackjack, Slots, Baccarat and Video Poker are the same (for now).

Feel free to clear things up with me and ask as many questions as you need. I'll put more FAQ and informations in as we go.

So blackjack, slots, baccarat and video poker contributes 100% of 35X rollover? Hmm, it is a great decision.

I think the 100% deposit bonus will attract more players to your site. Grin

andolini82

hero member

Activity: 558

Merit: 500

Damn i really like the casino site that can play in mobile like urs here

I try with free credits

victorhing

legendary

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CoinRoyale.com

Quote from: joclixx on May 15, 2015, 12:56:08 PM

i not understand about 100% bonus=="
i never get it, where can i look my stat wager?
my first depo 0.001 but i never get bonus=="
itry depo again 0.001 and 0.002 (bust all)nothing bonus

I hope I clear things up with my previous message. I've also reply your PM to explain more.

victorhing

legendary

Activity: 1435

Merit: 1123

CoinRoyale.com

Quote from: shulio on May 15, 2015, 07:04:12 AM

Victor is a man of his words Grin

. Victor thanks for the comps for the bug that I submit to you. I have send you in PM for another bug that I found weird while playing blackjack again and please add the wagering contribution for the rollover requirement victor. Thanks

Got it. Thanks for your feedback that's awesome.

victorhing

legendary

Activity: 1435

Merit: 1123

CoinRoyale.com

Yup. That's correct. We didn't make it clear enough to include them when we launch. We have put up a FAQ and also a bonus code detail page yesterday with more information to clear things up. Here's the recap of the bonus program:

- You'll need 35x rollover to get 100% deposit bonus. This is up to 1 BTC.
- Dice and Roulette are not counted towards rollover. Only Blackjack, Slots, Baccarat, Video Poker are counted.
- The wagering contribution for Blackjack, Slots, Baccarat and Video Poker are the same (for now).

Feel free to clear things up with me and ask as many questions as you need. I'll put more FAQ and informations in as we go.

arallmuus

legendary

Activity: 2562

Merit: 1414

Quote from: joclixx on May 15, 2015, 12:56:08 PM

i not understand about 100% bonus=="
i never get it, where can i look my stat wager?
my first depo 0.001 but i never get bonus=="
itry depo again 0.001 and 0.002 (bust all)nothing bonus

at this page https://coinroyale.com/account/bonus and enter the code below

Code:

WELCOMEBTC

You will then need to wager your initial deposit for 35x to get it. For your case, you will need to wager atleast 0.035 BTC before you can get the 100 % bonus.

It is not mentioned at the page that it will be instant though so I think it is not missleading just actually lack of information especially the wagering contribution since the wagering contribution of BlackJack and Video Poker will be different because if it is the same then it would be pretty easy to complete it

joclixx

full member

Activity: 120

Merit: 100

i not understand about 100% bonus=="
i never get it, where can i look my stat wager?
my first depo 0.001 but i never get bonus=="
itry depo again 0.001 and 0.002 (bust all)nothing bonus

shulio

legendary

Activity: 1540

Merit: 1016

Victor is a man of his words Grin

. Victor thanks for the comps for the bug that I submit to you. I have send you in PM for another bug that I found weird while playing blackjack again and please add the wagering contribution for the rollover requirement victor. Thanks

panjul07

legendary

Activity: 3500

Merit: 1354

Quote from: victorhing on May 14, 2015, 05:31:02 PM

Quote from: panjul07 on May 14, 2015, 09:08:05 AM

Quote from: Droganson on May 14, 2015, 02:58:25 AM

Quote from: panjul07 on May 14, 2015, 12:59:05 AM

Quote from: victorhing on May 14, 2015, 12:38:05 AM

Quote from: panjul07 on May 13, 2015, 09:33:34 PM

Quote from: victorhing on May 13, 2015, 07:08:30 PM

Hey all,

Our site is back up and fully operational

I think it is not fully operational yet, now my problem is that I can't play. Always get this message "Your deposit need at least 1confirmation before you can start playing". In fact, I've played videopoker 4-5times before the downtime yesterday and my deposit has 64confirmations now. So, whats wrong?

Can you PM me your account name and I'll look into it more? Or you could email me at [email protected] as well.

my account name is the same with my username in this forum (panjul07)
Wondering, are there any other players got the same issue?
Here some screenshots on my issue :

http://prntscr.com/750bni
http://prntscr.com/750b42

confirmed deposit : http://prntscr.com/750bxs

For security reasons, I suggest emailing victorhing at [email protected] instead. Never can trust people nowadays. Not even me! Ensure the email address is right by visiting the site. Good luck!

Thanks for the suggestion, I've sent them an email regarding to this issue 5hours ago but no reply yet (maybe they are busy on other things)
And its been more than 10hours I can't play on this site because the issue, its kinda annoying because this is my first day to play here.
But I hope they will reply and resolve it asap, so I'll wait....

Hey Panjul,

We've fixed your issues (I've also updated you on your email address along with some comps)

Hey Victor,

Just woke up and open my account, a little bit shocked because my balance is multiplied many times. Shocked

Then I read your email and I know that you give me some comps. And yes, my issue is fixed now and I can play all the games as well.
Thanks for the fix and for the great comps. I'll try to get more profit in your site and hope there will be no more issues in the future. Wink

Always keep on your great service and wish all the best on your project.

Cheers...

victorhing

legendary

Activity: 1435

Merit: 1123

CoinRoyale.com

Quote from: panjul07 on May 14, 2015, 09:08:05 AM

Quote from: Droganson on May 14, 2015, 02:58:25 AM

Quote from: panjul07 on May 14, 2015, 12:59:05 AM

Quote from: victorhing on May 14, 2015, 12:38:05 AM

Quote from: panjul07 on May 13, 2015, 09:33:34 PM

Quote from: victorhing on May 13, 2015, 07:08:30 PM

Hey all,

Our site is back up and fully operational

I think it is not fully operational yet, now my problem is that I can't play. Always get this message "Your deposit need at least 1confirmation before you can start playing". In fact, I've played videopoker 4-5times before the downtime yesterday and my deposit has 64confirmations now. So, whats wrong?

Can you PM me your account name and I'll look into it more? Or you could email me at [email protected] as well.

my account name is the same with my username in this forum (panjul07)
Wondering, are there any other players got the same issue?
Here some screenshots on my issue :

http://prntscr.com/750bni
http://prntscr.com/750b42

confirmed deposit : http://prntscr.com/750bxs

For security reasons, I suggest emailing victorhing at [email protected] instead. Never can trust people nowadays. Not even me! Ensure the email address is right by visiting the site. Good luck!

Thanks for the suggestion, I've sent them an email regarding to this issue 5hours ago but no reply yet (maybe they are busy on other things)
And its been more than 10hours I can't play on this site because the issue, its kinda annoying because this is my first day to play here.
But I hope they will reply and resolve it asap, so I'll wait....

Hey Panjul,

We've fixed your issues (I've also updated you on your email address along with some comps)

panjul07

legendary

Activity: 3500

Merit: 1354

Quote from: Droganson on May 14, 2015, 02:58:25 AM

Quote from: panjul07 on May 14, 2015, 12:59:05 AM

Quote from: victorhing on May 14, 2015, 12:38:05 AM

Quote from: panjul07 on May 13, 2015, 09:33:34 PM

Quote from: victorhing on May 13, 2015, 07:08:30 PM

Hey all,

Our site is back up and fully operational

I think it is not fully operational yet, now my problem is that I can't play. Always get this message "Your deposit need at least 1confirmation before you can start playing". In fact, I've played videopoker 4-5times before the downtime yesterday and my deposit has 64confirmations now. So, whats wrong?

Can you PM me your account name and I'll look into it more? Or you could email me at [email protected] as well.

my account name is the same with my username in this forum (panjul07)
Wondering, are there any other players got the same issue?
Here some screenshots on my issue :

http://prntscr.com/750bni
http://prntscr.com/750b42

confirmed deposit : http://prntscr.com/750bxs

For security reasons, I suggest emailing victorhing at [email protected] instead. Never can trust people nowadays. Not even me! Ensure the email address is right by visiting the site. Good luck!

Thanks for the suggestion, I've sent them an email regarding to this issue 5hours ago but no reply yet (maybe they are busy on other things)
And its been more than 10hours I can't play on this site because the issue, its kinda annoying because this is my first day to play here.
But I hope they will reply and resolve it asap, so I'll wait....

Droganson

full member

Activity: 132

Merit: 100

Quote from: panjul07 on May 14, 2015, 12:59:05 AM

Quote from: victorhing on May 14, 2015, 12:38:05 AM

Quote from: panjul07 on May 13, 2015, 09:33:34 PM

Quote from: victorhing on May 13, 2015, 07:08:30 PM

Hey all,

Our site is back up and fully operational

I think it is not fully operational yet, now my problem is that I can't play. Always get this message "Your deposit need at least 1confirmation before you can start playing". In fact, I've played videopoker 4-5times before the downtime yesterday and my deposit has 64confirmations now. So, whats wrong?

Can you PM me your account name and I'll look into it more? Or you could email me at [email protected] as well.

my account name is the same with my username in this forum (panjul07)
Wondering, are there any other players got the same issue?
Here some screenshots on my issue :

http://prntscr.com/750bni
http://prntscr.com/750b42

confirmed deposit : http://prntscr.com/750bxs

For security reasons, I suggest emailing victorhing at [email protected] instead. Never can trust people nowadays. Not even me! Ensure the email address is right by visiting the site. Good luck!

panjul07

legendary

Activity: 3500

Merit: 1354

Quote from: victorhing on May 14, 2015, 12:38:05 AM

Quote from: panjul07 on May 13, 2015, 09:33:34 PM

Quote from: victorhing on May 13, 2015, 07:08:30 PM

Hey all,

Our site is back up and fully operational

I think it is not fully operational yet, now my problem is that I can't play. Always get this message "Your deposit need at least 1confirmation before you can start playing". In fact, I've played videopoker 4-5times before the downtime yesterday and my deposit has 64confirmations now. So, whats wrong?

Can you PM me your account name and I'll look into it more? Or you could email me at [email protected] as well.

my account name is the same with my username in this forum (panjul07)
Wondering, are there any other players got the same issue?
Here some screenshots on my issue :

http://prntscr.com/750bni
http://prntscr.com/750b42

confirmed deposit : http://prntscr.com/750bxs

victorhing

legendary

Activity: 1435

Merit: 1123

CoinRoyale.com

Quote from: panjul07 on May 13, 2015, 09:33:34 PM

Quote from: victorhing on May 13, 2015, 07:08:30 PM

Hey all,

Our site is back up and fully operational

I think it is not fully operational yet, now my problem is that I can't play. Always get this message "Your deposit need at least 1confirmation before you can start playing". In fact, I've played videopoker 4-5times before the downtime yesterday and my deposit has 64confirmations now. So, whats wrong?

Can you PM me your account name and I'll look into it more? Or you could email me at [email protected] as well.

panjul07

legendary

Activity: 3500

Merit: 1354

Quote from: victorhing on May 13, 2015, 07:08:30 PM

Hey all,

Our site is back up and fully operational

I think it is not fully operational yet, now my problem is that I can't play. Always get this message "Your deposit need at least 1confirmation before you can start playing". In fact, I've played videopoker 4-5times before the downtime yesterday and my deposit has 64confirmations now. So, whats wrong?

joclixx

full member

Activity: 120

Merit: 100

Quote from: victorhing on May 13, 2015, 07:08:30 PM

Hey all,

Our site is back up and fully operational

nice

i want try play again ^^

victorhing

legendary

Activity: 1435

Merit: 1123

CoinRoyale.com

Hey all,

Our site is back up and fully operational

victorhing

legendary

Activity: 1435

Merit: 1123

CoinRoyale.com

Yeah, sorry guys if you weren't able to access the site or experienced partial downtime in the past 3 days.

There were a few things that happened at the SAME TIME in the past 3 days. Our server experienced some hardware failure and they had to replace the power supply unit; getting DDOS; and just today, we had to move the HDD to a different server due to disk controller/chassis failure.

Currently the site is up but our engineers are still tweaking some configuration so everything works properly.

victorhing

legendary

Activity: 1435

Merit: 1123

CoinRoyale.com

Quote from: fox19891989 on May 13, 2015, 08:21:39 AM

Quote from: victorhing on May 12, 2015, 11:29:15 PM

Quote from: joclixx on May 12, 2015, 07:20:16 PM

i try first depo 0.001 and use code welcomebtc but i not get 100% bonus Huh

You probably didn't roll it over. I'll walk you through the process thru PM if you have more questions.

So you mean your bonus is not instant added? But based on wagering like fortunejack casino's bonus? I see your payout is 0.01btc increment, does it mean when every 0.01X35 btc is wagered, players can get 0.01btc bonus which can be withdraw?

I think your bonus program is vague, on the first page it says it is instant bonus, so it should be added after depositing, but from your answer the bonus is like fortunejack and cloudbet's bonus, not added instant, but will be added after wagering.

Yeah. To be fair, we didn't mention anywhere about it's gonna be instant. But we're gonna update the page saying there's gonna be rollover in order to get the bonus.

victorhing

legendary

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CoinRoyale.com

Quote from: iawgoM on May 13, 2015, 03:40:07 AM

Added to my website. I hope that OP likes the screenshot and description - if not, PM me

Beautiful. Thank you!

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