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Topic: COINS.GAME | THE MOST REWARDING CRYPTO CASINO | SPORTSBOOK & CASINO - page 15. (Read 8682 times)

sr. member
Activity: 882
Merit: 457

It’s strange because I’m currently able to contact the support right now via mobile version. Can you share screenshot on what it looks like so that the representative may forward it to the devs.

I still can't contact customer service using my mobile device. Maybe there's something wrong with my browser, I'm using chrome. I'll try using a different browser or maybe I need to update it, because a few days ago I was still able to contact customer service via mobile device

I can't send a screenshot because if I click the customer service button there is no further response and no new window opens

As far as I can remember, I made more than 5x withdrawal, all went smooth and fast so I have never experienced something like you.
The only issue was even on my first withdrawal request because it was rejected but they fix it asap.
After that time, all withdrawal was smooth and fast, no more rejection or other issue.
Maybe there is technical issue on the system when you experience it, but for sure nothing to worry as long as we can still contact support.

I've experienced a long pending process twice, it took about 5 hours for my withdrawal to be approved, usually it's fast and smooth. Maybe you are right, they are having problems with the payment system. But everything is fine, my withdrawal was successful
legendary
Activity: 3500
Merit: 1354
Have you ever felt that if we make withdrawals many times then the withdrawal will take a very long time. The first withdrawal will be fast, the second withdrawal will still be fast, but if we make the fourth or fifth withdrawal it will take a long time

I've experienced something like this twice, have you ever experienced the same thing?

As far as I can remember, I made more than 5x withdrawal, all went smooth and fast so I have never experienced something like you.
The only issue was even on my first withdrawal request because it was rejected but they fix it asap.
After that time, all withdrawal was smooth and fast, no more rejection or other issue.
Maybe there is technical issue on the system when you experience it, but for sure nothing to worry as long as we can still contact support.
hero member
Activity: 2716
Merit: 698
Dimon69
I've tried refreshing the site several times, but when using a mobile device I can't click the customer service button, but when using a PC it works fine. A few days ago I was able to contact customer service via mobile device, hopefully the team can fix it soon

Yes, I use VPN to play on coins sites

It’s strange because I’m currently able to contact the support right now via mobile version. Can you share screenshot on what it looks like so that the representative may forward it to the devs.

I believe they the scaling of the casino since I can play already via portrait mode on live games which I can’t do before on mobile. Probably there’s something wrong on your browser that makes the support button disabled.
sr. member
Activity: 882
Merit: 457
Have you ever felt that if we make withdrawals many times then the withdrawal will take a very long time. The first withdrawal will be fast, the second withdrawal will still be fast, but if we make the fourth or fifth withdrawal it will take a long time

I've experienced something like this twice, have you ever experienced the same thing?



Today I tried to contact customer service but the button doesn't work when I access with mobile device, for pc device it works fine. I just felt this today, previously I could contact customer service properly using a mobile device


Yes, They sometimes make the withdrawal manual when you withdraw frequently on my case by I!m not sure if this happened to everyone. Contacting the support is the best way to deal with it since coins.game support is very active and quick to fix this kind of issue.

Probably the problem is the loading of the website. I encourage that problem many times when the casino is very slow for unknown reason just like what I reported on my previous post. Right now everything works fine.

Do you try to use VPN? This solve most of my lag issue on the casino.

Yes, I usually play and when I win I will withdraw my capital. So I often deposit and withdraw many times. Of course I will contact their customer service when I experience problems on the site, and so far they have served well

I've tried refreshing the site several times, but when using a mobile device I can't click the customer service button, but when using a PC it works fine. A few days ago I was able to contact customer service via mobile device, hopefully the team can fix it soon

Yes, I use VPN to play on coins sites
hero member
Activity: 2716
Merit: 698
Dimon69
Have you ever felt that if we make withdrawals many times then the withdrawal will take a very long time. The first withdrawal will be fast, the second withdrawal will still be fast, but if we make the fourth or fifth withdrawal it will take a long time

I've experienced something like this twice, have you ever experienced the same thing?



Today I tried to contact customer service but the button doesn't work when I access with mobile device, for pc device it works fine. I just felt this today, previously I could contact customer service properly using a mobile device


Yes, They sometimes make the withdrawal manual when you withdraw frequently on my case by I!m not sure if this happened to everyone. Contacting the support is the best way to deal with it since coins.game support is very active and quick to fix this kind of issue.

Probably the problem is the loading of the website. I encourage that problem many times when the casino is very slow for unknown reason just like what I reported on my previous post. Right now everything works fine.

Do you try to use VPN? This solve most of my lag issue on the casino.
legendary
Activity: 2156
Merit: 2100
Marketing Campaign Manager |Telegram ID- @LT_Mouse
And how will you know if it was a bonus buy or not? If you decide to go this way I guess you need to list the slots we can play for the contest, that don't have a bonus buy option. Smiley

Don't get me wrong, I don't complain about this... I enjoy playing normal spins more than buying them, but is it possible to run the slot contest and not include bonus buys on all slots?
There will be a way to sort out this of course. Otherwise, I have to adjust some rules so no one can take advantage.
sr. member
Activity: 882
Merit: 457

Do you really use the platform before you made this comment or are you just playing through the use of Candy tokens because that’s the currency limited only to house game since it’s play money.

Hahaha... Yes, I'm already level 6

I’m always using my JET token to bet on Evolution gaming and slot games. Even now, I’m still using it because of my daily rakeback before I converted it to different currency when I won huge amount.

Oh yes, I forgot that JET tokens can be used like other coins, only candy coins can be used in the original coins.game


Have you ever felt that if we make withdrawals many times then the withdrawal will take a very long time. The first withdrawal will be fast, the second withdrawal will still be fast, but if we make the fourth or fifth withdrawal it will take a long time

I've experienced something like this twice, have you ever experienced the same thing?



Today I tried to contact customer service but the button doesn't work when I access with mobile device, for pc device it works fine. I just felt this today, previously I could contact customer service properly using a mobile device
hero member
Activity: 1918
Merit: 564
Of course, bonus buys won't be included in the contest. I have to discuss with the team about JET.

And how will you know if it was a bonus buy or not? If you decide to go this way I guess you need to list the slots we can play for the contest, that don't have a bonus buy option. Smiley

As far as I know the system of the casino can detect if the bet is a bonus buy or not, since the contest will be done by the casino itself with the idea of LM, I do not think that there will be a problem identifying bet done in bonus buys.  Listing slots that does not offer bonus-buy is a good suggestion since it lessen the task done by the contest manager.

Don't get me wrong, I don't complain about this... I enjoy playing normal spins more than buying them, but is it possible to run the slot contest and not include bonus buys on all slots?

Same here I always love to spin my way to trigger the bonus round.  Normal spins brings more excitement in the game since it feels great to trigger the bonus round, and way more profit than buying bonus

legendary
Activity: 3248
Merit: 1179
Of course, bonus buys won't be included in the contest. I have to discuss with the team about JET.

And how will you know if it was a bonus buy or not? If you decide to go this way I guess you need to list the slots we can play for the contest, that don't have a bonus buy option. Smiley

Don't get me wrong, I don't complain about this... I enjoy playing normal spins more than buying them, but is it possible to run the slot contest and not include bonus buys on all slots?
hero member
Activity: 2716
Merit: 698
Dimon69
I'm in discussion of bringing a slot competition and a sportsbet weekly tournament.

This good news to hear. I think this contest will be exciting if slot competition will purely base on manual spin alone and not through buy bonus to feel the excitement of hunting.

Hunting a specific multiplier or highest multiplier are the most common mechanics on this type of competition. Anyway does JET token will be eligible to use as currency? I still have a lot of pending JET tokens from my rakeback that I still don’t want to exchange right now.
Of course, bonus buys won't be included in the contest. I have to discuss with the team about JET.

Thanks LM. I’m just wasting my pending JET tokens right now by spending it on all in bet whenever I claim some. At least on tournament I will have a chance to earn more through reward. I will start saving my collected JET tokens if the giveaways accept this token.



Anyone having trouble on connecting the casino right now? I can’t access the casino quickly without the use of VPN. I already hard reset my browser and modem but the problem still persist. This problem was already resolved before but now it came back again.  Roll Eyes
legendary
Activity: 2156
Merit: 2100
Marketing Campaign Manager |Telegram ID- @LT_Mouse
I'm in discussion of bringing a slot competition and a sportsbet weekly tournament.

This good news to hear. I think this contest will be exciting if slot competition will purely base on manual spin alone and not through buy bonus to feel the excitement of hunting.

Hunting a specific multiplier or highest multiplier are the most common mechanics on this type of competition. Anyway does JET token will be eligible to use as currency? I still have a lot of pending JET tokens from my rakeback that I still don’t want to exchange right now.
Of course, bonus buys won't be included in the contest. I have to discuss with the team about JET.
hero member
Activity: 2716
Merit: 698
Dimon69
Hunting a specific multiplier or highest multiplier are the most common mechanics on this type of competition. Anyway does JET token will be eligible to use as currency? I still have a lot of pending JET tokens from my rakeback that I still don’t want to exchange right now.

JET tokens can only be used for original games, but you can exchange JET coins for USDT, TRX, or other tokens and you can use them in all games after exchanging the JET tokens you have. Minimum exchange is 1 JET coin with a 10% fee if I'm not mistaken

Do you really use the platform before you made this comment or are you just playing through the use of Candy tokens because that’s the currency limited only to house game since it’s play money.

I’m always using my JET token to bet on Evolution gaming and slot games. Even now, I’m still using it because of my daily rakeback before I converted it to different currency when I won huge amount.

legendary
Activity: 3500
Merit: 1354
If it is like that, it can be something new or maybe we can call it unique because I have never seen such a contest before.
That doesn't make much sense. Crash has a limit max win of 1000x (isn't it?) while slots has much higher max win. We can create individual contest.
Honestly, it's more exciting if it's a slot contest, but it requires more capital than a crash game. But the crash game contest has been held 3 times, if this time it will be a slot machine multiplier contest, that would be good too.

I was mean to be a bit sarcasm but you both take it seriously  Grin Grin
Of course having 2 type of games in one contest is fine but having crash and slots in a multiplier contest does not make senses although it is possible but without a doubt players will prefer to choose slots because of its higher possible multiplier unless the crash game in coins.game is not limited at 1000x
@komisariatku: I'm thinking the opposite because when it comes to hunting big multipliers in crash game, you will lose every single bet until you hit the target.
On the other side, slots give you various possible outcome in every single spin which means that we will not lose every single bet.
sr. member
Activity: 882
Merit: 457
If it is like that, it can be something new or maybe we can call it unique because I have never seen such a contest before.
That doesn't make much sense. Crash has a limit max win of 1000x (isn't it?) while slots has much higher max win. We can create individual contest.

Honestly, it's more exciting if it's a slot contest, but it requires more capital than a crash game. But the crash game contest has been held 3 times, if this time it will be a slot machine multiplier contest, that would be good too.

Or maybe there is also a contest for the biggest win from the spin wheel. It sounds funny but I think it's quite interesting because it's hard to get 7.77 JET, 13 XRP, or $50 USDT. Moreover, we only have 2 times a day to spin the wheel. There may not need a big prize required for these contests, but participants in these contests need a lot of involvement in the casino to get good results from spinning the wheel. I think this is quite good for casino promotions

Hunting a specific multiplier or highest multiplier are the most common mechanics on this type of competition. Anyway does JET token will be eligible to use as currency? I still have a lot of pending JET tokens from my rakeback that I still don’t want to exchange right now.

JET tokens can only be used for original games, but you can exchange JET coins for USDT, TRX, or other tokens and you can use them in all games after exchanging the JET tokens you have. Minimum exchange is 1 JET coin with a 10% fee if I'm not mistaken
hero member
Activity: 2716
Merit: 698
Dimon69
I'm in discussion of bringing a slot competition and a sportsbet weekly tournament.

This good news to hear. I think this contest will be exciting if slot competition will purely base on manual spin alone and not through buy bonus to feel the excitement of hunting.

Hunting a specific multiplier or highest multiplier are the most common mechanics on this type of competition. Anyway does JET token will be eligible to use as currency? I still have a lot of pending JET tokens from my rakeback that I still don’t want to exchange right now.
legendary
Activity: 2156
Merit: 2100
Marketing Campaign Manager |Telegram ID- @LT_Mouse
If it is like that, it can be something new or maybe we can call it unique because I have never seen such a contest before.
That doesn't make much sense. Crash has a limit max win of 1000x (isn't it?) while slots has much higher max win. We can create individual contest.
legendary
Activity: 3500
Merit: 1354
...
If it works with the team, they should give us both alternatively, so both Crash and Slot players get to have a bite at the cherry. And those who love both, gets the full package.

- Jay -

They gave the chance for crash lovers 3 times, but why did not you take the chance to participate if you prefer crash game? Did you miss it?
Will you participate if they open a new crash multiplier in the near future?
Anyway I dont really understand with your suggestion to give both chance alternatively, do you mean to say a contest where participants can choose between crash and slot?
If it is like that, it can be something new or maybe we can call it unique because I have never seen such a contest before.
legendary
Activity: 2156
Merit: 2100
Marketing Campaign Manager |Telegram ID- @LT_Mouse
By running a poll do you mean creating a new topic with a poll? I don't think there is really a need for that as members can express their opinions here in this thread then LM can count how many are for a slot contest and how many are for a crash one.
Personally, I prefer slot contests as I find them funnier.
So, so far we have five members who like to see a slot contest and three want a crash contest (I hope I didn't miss anyone!).
Yeah, it's unnecessary to create another thread. Also, I need an opinion from Coins.game players, so it's better to discuss here.


I'm in discussion of bringing a slot competition and a sportsbet weekly tournament.
legendary
Activity: 2702
Merit: 3045
Top Crypto Casino
Or is it best to run a poll on it to know what the majority wants or do both?
By running a poll do you mean creating a new topic with a poll? I don't think there is really a need for that as members can express their opinions here in this thread then LM can count how many are for a slot contest and how many are for a crash one.
Personally, I prefer slot contests as I find them funnier.
So, so far we have five members who like to see a slot contest and three want a crash contest (I hope I didn't miss anyone!).
legendary
Activity: 3248
Merit: 1179
I am ready for the slot competition! It could have been a lot more, but I haven't had much luck in the last few spins. Merge Up can be so generous from time to time... Smiley

Sweet win! It's my first time to see huge win on Bgaming provider because it only reward small but frequent win on most of their games. The highest win I recorded on this slot provider is just x600 using bunch of free spin.

I will try to kick some few spin on this provider tomorrow. Any other recommendation as substitute game once I'm done.

I can't agree more with you, BGaming rewards are frequent but mostly with some moderate multiplier. But I won a few jackpots on Aloha King Elvis with various bets, and I had some crazy nice wins on Johnny Cash... All Lucky Clovers is a slot that can give a lot just from normal spins. All Bonanza slots can be generous (and there are many different ones from BGaming, Beer Bonanza is one of my favorites Smiley), of course, if we are lucky enough.

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