Previous posters are saying that some features do not work and there are withdrawal problems. This is probably a problem which might be attributed to the new changes. But still, I expect at least some level of quality assurance before I feel safe depositing any money.
Withdrawal problem was an issue when we had update. That doesn't exist anymore. Otherwise, you would see more questions here. 
Topic: COINS.GAME | THE MOST REWARDING CRYPTO CASINO | SPORTSBOOK & CASINO - page 13. (Read 8682 times)
December 06, 2023, 07:15:12 AM
Thank you for sharing your feedback. We are always open to create a better place for the community.
December 06, 2023, 06:58:23 AM
Not sure if I like the new changes.
The coins.game UI needs some work. Especially when it comes to functionality as well as user experience design. The new design of the site is not very intuitive-looking. VIP progress is completely in the way and takes up too much of the screen. Previous posters are saying that some features do not work and there are withdrawal problems. This is probably a problem which might be attributed to the new changes. But still, I expect at least some level of quality assurance before I feel safe depositing any money.
The coins.game UI needs some work. Especially when it comes to functionality as well as user experience design. The new design of the site is not very intuitive-looking. VIP progress is completely in the way and takes up too much of the screen. Previous posters are saying that some features do not work and there are withdrawal problems. This is probably a problem which might be attributed to the new changes. But still, I expect at least some level of quality assurance before I feel safe depositing any money.
legendary
Activity: 2156
Merit: 2100
Marketing Campaign Manager |Telegram ID- @LT_Mouse
December 06, 2023, 06:48:20 AM
I managed to hit x1000 in Limbo three times, securing my 1st place.
I claimed my 20$ prize immediately and placed it on the Bucks vs. Knicks game, only to end up losing it again. So frustrating.
Should I save it for future contest 🫣.
Wow! That was a huge win. I haven't tried Limbo ever if I can remember correctly but let me assure you that I'll miss 1000x, no matter what lol.I claimed my 20$ prize immediately and placed it on the Bucks vs. Knicks game, only to end up losing it again. So frustrating.
Should I save it for future contest 🫣.
Sad that you lost the prizes. It's not easy to prevent yourself from playing when you have fund in casino lol. At least this happens with me.
December 05, 2023, 07:52:11 PM
I just got lucky in the $150 Free Tournament reset every 12 hrs. I manage to wagered 100K candies. This is my first time being in 1st place. I managed to hit x1000 in Limbo three times, securing my 1st place.
I claimed my 20$ prize immediately and placed it on the Bucks vs. Knicks game, only to end up losing it again. So frustrating.
Should I save it for future contest 🫣.
I claimed my 20$ prize immediately and placed it on the Bucks vs. Knicks game, only to end up losing it again. So frustrating.
Should I save it for future contest 🫣.
legendary
Activity: 2156
Merit: 2100
Marketing Campaign Manager |Telegram ID- @LT_Mouse
December 05, 2023, 10:36:16 AM
@LM any news when will be the new contest? Slot or crash, have you decided? 
It's getting a bit late but will come eventually for sure. I'm preparing for a sportbook contest + a slot contest. December 04, 2023, 02:34:20 PM
This is indeed a nice run if you manage to turn that 17xrp to 50$. You should just play it slow especially in slot games. I notice the 0.5$ base bet on slot which is really high for your bankroll. I rarely use that 0.5$ per bet on slot even though I use 1000$ bankroll since slot games can be very brutal with tons of dead spin.
I admit that I was greedy because when I bet $0.2 the results were so good that I increased to $0.5 and $1. And in the end it ended badly. Lol
Same here, I often experience almost hitting my target profit then all of a sudden series of losing streak happens. My mistake was that I am only staying in 1 slot, should have hit the target playing different slot games.
Yes bro, moments like that are very annoying, even though I only need $5 more until my target is met and I will make a withdrawal. I'm the same way, I often stick to 1 slot and rarely move between slots
Is it your highest win from the coins wheel? It worth around $10 so it is a good amount, but I guess you got it because your recent gambling activity is good enough here.
I have no made any deposit and wagered so small amount only here for weeks, coins wheel gave me 1 locked JET in the last 5-7 claims
Yep, 17XRP is the highest result I've ever gotten from a wheel spin. I've never made $50 or $100 from spinning the wheel. Today I also experienced the same thing, because I didn't make another deposit so I only got 1 jet locked from the wheel spin
December 03, 2023, 10:51:06 AM
Today it seems like the spinning wheel brings me good luck. I got 17xrp
Is it your highest win from the coins wheel? It worth around $10 so it is a good amount, but I guess you got it because your recent gambling activity is good enough here.
I have no made any deposit and wagered so small amount only here for weeks, coins wheel gave me 1 locked JET in the last 5-7 claims
Of course I'm not complaining as it is understandable if active players get bigger chance to win bigger reward from the wheels.
@LM any news when will be the new contest? Slot or crash, have you decided?
copper member
Activity: 2800
Merit: 1179
Leading Crypto Sports Betting & Casino Platform
December 03, 2023, 08:24:01 AM
It looks like a pattern in slot is like, it is good in the beginning making us get an easy win then as the game progresses and we stay on the same slots game, it will start eating our bankroll. We will experience series of dead spin and the bonus round that was easily triggered on the earlier time is now to hard to trigger.
My first time experience on slot is really not welcoming. I lose my total bankroll without experiencing any significant win and I remember it’s from push gaming provider. This is the reason why I have bad impression on slot until now. The only reason why I become interested again playing it is whenI discovered Play’n Go that gives balance win/lose result.
Setting a target withdrawal while your balance is almost close to it is one of my all time weakness because you will make rush decisions just to quickly complete it until you encounter long lose streak.
Same here, I often experience almost hitting my target profit then all of a sudden series of losing streak happens. My mistake was that I am only staying in 1 slot, should have hit the target playing different slot games.
I’m also always changing the game that I’m playing whenever I’m already feeling tilted on the series of consecutive losses to avoid being carried away by increasing bets just to win quickly. Even on Blackjack I frequently change table if I’m can’t win consecutively.
December 03, 2023, 07:51:16 AM
Today it seems like the spinning wheel brings me good luck. I got 17xrp and I played in doubles game, everything looks easy and I can get 40xrp from doubles game. I tried my luck on the slot machine, at first everything seemed good, I could get $55 from the slot but greed come in and I upped the bet. As usual everything was lost, even though I planned to withdraw when it reached $60 but before it reached $60 everything was gone
It looks like a pattern in slot is like, it is good in the beginning making us get an easy win then as the game progresses and we stay on the same slots game, it will start eating our bankroll. We will experience series of dead spin and the bonus round that was easily triggered on the earlier time is now to hard to trigger. If you could have upped the bet on the different slots, maybe you could have hit your goal of withdrawing $60 or probably more.
Setting a target withdrawal while your balance is almost close to it is one of my all time weakness because you will make rush decisions just to quickly complete it until you encounter long lose streak.
Same here, I often experience almost hitting my target profit then all of a sudden series of losing streak happens. My mistake was that I am only staying in 1 slot, should have hit the target playing different slot games.
December 03, 2023, 07:40:39 AM
I am not sure if it's just me, but I need to choose numbers for every round when I play Keno. I hope that the team will pay attention to these things in the future!
Auto pick is available on Keno but it needs to be click per round just like what you said. I’m not familiar on the standard of Keno betting in other casino but there’s an auto pick feature on the Keno here.Simply said, doesn't matter if it's manual or auto-pick, for each round we need to choose numbers again. So yes, auto-pick is available, but I can't play the same numbers every round as I can play in all other casinos. And it's hard (if not impossible) to click 10 numbers in 7 seconds (time before the next round starts) whenever the round ends.
In all other casinos, you choose your numbers and you can play them as long as you want, they will not change... manually or auto-pick it's the same, and the numbers will stay as long as I play.
Agree to your suggestion. I find clicking auto pick every round a bit hassle if you want to stay on your pick instead of going random. I’m not a fan of this game because I don’t like the random luck mechanics but I can understand the need of having an option to keep same pick.
I just notice that Keno and other house game of casino.games is usually live to all the players. I just hope to have a first person play on this kind of games to have an instant result without the need to wait for the round countdown to end.
copper member
Activity: 2800
Merit: 1179
Leading Crypto Sports Betting & Casino Platform
December 03, 2023, 02:28:19 AM
Today it seems like the spinning wheel brings me good luck. I got 17xrp and I played in doubles game, everything looks easy and I can get 40xrp from doubles game. I tried my luck on the slot machine, at first everything seemed good, I could get $55 from the slot but greed come in and I upped the bet. As usual everything was lost, even though I planned to withdraw when it reached $60 but before it reached $60 everything was gone
This is indeed a nice run if you manage to turn that 17xrp to 50$. You should just play it slow especially in slot games. I notice the 0.5$ base bet on slot which is really high for your bankroll. I rarely use that 0.5$ per bet on slot even though I use 1000$ bankroll since slot games can be very brutal with tons of dead spin.
Setting a target withdrawal while your balance is almost close to it is one of my all time weakness because you will make rush decisions just to quickly complete it until you encounter long lose streak.
December 03, 2023, 02:01:07 AM
Today it seems like the spinning wheel brings me good luck. I got 17xrp and I played in doubles game, everything looks easy and I can get 40xrp from doubles game. I tried my luck on the slot machine, at first everything seemed good, I could get $55 from the slot but greed come in and I upped the bet. As usual everything was lost, even though I planned to withdraw when it reached $60 but before it reached $60 everything was gone
December 02, 2023, 10:40:12 AM
I am not sure if it's just me, but I need to choose numbers for every round when I play Keno. I hope that the team will pay attention to these things in the future!
Auto pick is available on Keno but it needs to be click per round just like what you said. I’m not familiar on the standard of Keno betting in other casino but there’s an auto pick feature on the Keno here.In all other casinos, you choose your numbers and you can play them as long as you want, they will not change... manually or auto-pick it's the same, and the numbers will stay as long as I play.
I support the suggestion to add an option to bet or the keep the same numbers on every bet, I do like keno and I'm a bit surprised to see the keno game in coins.game which is different because it is a multi-players keno game.
Yes it is hard to pick numbers every round with just few seconds limit before the new round start, most keno players will stick into the same numbers for many bets (at least till they hit a target or they feel that the numbers need to be changed).
It will hard to run a strategy to play keno game in coins.game, I hope they will hear this suggestion and implement the suggestion so it will give better experience for keno lovers.
Frankly speaking, I will prefer to see normal keno game like in other casinos than a multi-players keno like this.
December 02, 2023, 10:06:56 AM
I am not sure if it's just me, but I need to choose numbers for every round when I play Keno. I hope that the team will pay attention to these things in the future!
Auto pick is available on Keno but it needs to be click per round just like what you said. I’m not familiar on the standard of Keno betting in other casino but there’s an auto pick feature on the Keno here.Simply said, doesn't matter if it's manual or auto-pick, for each round we need to choose numbers again. So yes, auto-pick is available, but I can't play the same numbers every round as I can play in all other casinos. And it's hard (if not impossible) to click 10 numbers in 7 seconds (time before the next round starts) whenever the round ends.
In all other casinos, you choose your numbers and you can play them as long as you want, they will not change... manually or auto-pick it's the same, and the numbers will stay as long as I play.
December 02, 2023, 07:49:16 AM
I am not sure if it's just me, but I need to choose numbers for every round when I play Keno. I hope that the team will pay attention to these things in the future!
Auto pick is available on Keno but it needs to be click per round just like what you said. I’m not familiar on the standard of Keno betting in other casino but there’s an auto pick feature on the Keno here.
The coin.game logo on the top left isn’t clickable anymore as shortcut for the homepage. The current startup page is redundant and I preferred the previous version which is the promotion and featured games is on the home page.
It is still clickable for me, I can click it to go to the homepage, I'm not sure why it isn't clickable for you but it is working fine for me.
The new UI is good but I have to say that I prefer the old one, but maybe it is because it is new so we are not familiar with it yet.
Confirming that the logo is already clickable now. The homepage loading is also back to normal and everything is already fine aside from this too huge VIP level.
Maybe this is fine for me if they will allow to customize the picture for my VIP display. Lol December 01, 2023, 01:22:19 AM
I like the new design, it looks good. I don't mind that the VIP progress takes up a little more space, although it could have been handled a little better for sure. But I also expected the original games to be improved, with better options for auto-betting, and live stats. I am not sure if it's just me, but I need to choose numbers for every round when I play Keno. I hope that the team will pay attention to these things in the future!
November 30, 2023, 09:03:11 AM
The coin.game logo on the top left isn’t clickable anymore as shortcut for the homepage. The current startup page is redundant and I preferred the previous version which is the promotion and featured games is on the home page.
It is still clickable for me, I can click it to go to the homepage, I'm not sure why it isn't clickable for you but it is working fine for me.
The new UI is good but I have to say that I prefer the old one, but maybe it is because it is new so we are not familiar with it yet.
I really don’t like the current update which my VIP level occupy almost half of my screen on the home page.
Yes it is too big and I dont think it is necessary to have this level up progress on the homepage because it is available under our own profile.
If it should be there on the home page, resizing it to make it smaller will be better but I prefer to have it removed and make the shortcut to the Casino and Sports on that position.
November 30, 2023, 07:29:28 AM
Update: My deposit is already credited few hours ago and manage to play without any problem. The casino seems back to normal but I really don’t like the current update which my VIP level occupy almost half of my screen on the home page.
The coin.game logo on the top left isn’t clickable anymore as shortcut for the homepage. The current startup page is redundant and I preferred the previous version which is the promotion and featured games is on the home page.
The coin.game logo on the top left isn’t clickable anymore as shortcut for the homepage. The current startup page is redundant and I preferred the previous version which is the promotion and featured games is on the home page.
November 30, 2023, 02:55:16 AM
It is a common thing because live support is working/answering to questions/inquiries based on the information they get from the other team who is in charge for the issue.
Customer support staffs have to work with Non-Disclosure Agreement with their company so they are not allowed to disclose internal information to customers without permissions. Their answers sometimes are general because of NDA.Quote
In such deposit/withdrawal issue, the one who is in charge for the issue must be the finance staff who has the access to do anything about deposit/withdrawal system. Live support cant do nothing more except giving information as what they get from the finance staff and if the issue is still not yet fixed or need more hours means that the finance staff is still working on it.
Customer staffs only can answer on behalf of responsible team with censored information so what they can say to customers is very limited. I used to work as a customer staff and I know about this procedure. Sometimes I myself felt very boring with my answer too but I can not do anything more than that.Quote
What you did is not wrong because you are asking again after the ETA they gave before, maybe most players will do the same like what you did because they are worrying about their deposit/withdrawal which is something normal.
It is a fair concern from any user because it is related to their money. The user here only can stay and see how the issue will be resolved by the team. November 30, 2023, 02:28:50 AM
I’m just asking for an update after 8hrs of waiting while they promise a 2hrs waiting for this maintenance to finish. I message them just once this morning yet his reply seems like I already asked for update multiple times. I swear I will not gonna ask again!
It is a common thing because live support is working/answering to questions/inquiries based on the information they get from the other team who is in charge for the issue. In such deposit/withdrawal issue, the one who is in charge for the issue must be the finance staff who has the access to do anything about deposit/withdrawal system. Live support cant do nothing more except giving information as what they get from the finance staff and if the issue is still not yet fixed or need more hours means that the finance staff is still working on it. What you did is not wrong because you are asking again after the ETA they gave before, maybe most players will do the same like what you did because they are worrying about their deposit/withdrawal which is something normal.
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