I used the MC yesterday with no issues, fwiw. I unloaded the Visa card recently and restored to BTC before this latest BTC moon-shot - pure luck. I'm leaving the MC loaded for now. Gulp.
The company has treated me well so far, but they are in a difficult situation so almost anything could happen next. Don't ever risk what you can't afford to lose.
Topic: Cryptopay: A Central Entry Point to a Decentralised World - page 18. (Read 78867 times)
Getting verry worried. Unloaded money out of my card and sent to a Bitcoin address. Never arrived.
Cryptopay reckons I never sent it WTF? They sent an email confirmation!!!
And now my account history has been disabled!
Not a good look. Not at all good.
Cryptopay reckons I never sent it WTF? They sent an email confirmation!!!
And now my account history has been disabled!
Not a good look. Not at all good.
If this is true, thanks for the report and good of you to share this here. I have just $26 on my Cryptopay account and I'm keeping it that way, thanks to my being financially conservative and cautious. If unloading is not possible, then the cards are at risk of being declined at merchants and ATMs. Will not use their services until they sort this out.
Good thing I didn't join their ICO. Those who did invest might see their funds stuck in a company with an uncertain future.
I tend to agree with you there @warningsigns
Getting verry worried. Unloaded money out of my card and sent to a Bitcoin address. Never arrived.
Cryptopay reckons I never sent it WTF? They sent an email confirmation!!!
And now my account history has been disabled!
Not a good look. Not at all good.
Cryptopay reckons I never sent it WTF? They sent an email confirmation!!!
And now my account history has been disabled!
Not a good look. Not at all good.
If this is true, thanks for the report and good of you to share this here. I have just $26 on my Cryptopay account and I'm keeping it that way, thanks to my being financially conservative and cautious. If unloading is not possible, then the cards are at risk of being declined at merchants and ATMs. Will not use their services until they sort this out.
Good thing I didn't join their ICO. Those who did invest might see their funds stuck in a company with an uncertain future.
Getting verry worried. Unloaded money out of my card and sent to a Bitcoin address. Never arrived.
Cryptopay reckons I never sent it WTF? They sent an email confirmation!!!
And now my account history has been disabled!
Not a good look. Not at all good.
Cryptopay reckons I never sent it WTF? They sent an email confirmation!!!
And now my account history has been disabled!
Not a good look. Not at all good.
Hey guys,
Warning!!! SCAM No issue virtual card
this answer came in 10 days after payment for a virtual card:
I do not need your service anymore.
Warning!!! SCAM No issue virtual card
this answer came in 10 days after payment for a virtual card:
Quote
Get your Cryptopay card: only one step left
Hi there,
We regret to inform you that our card issuer has requested you to provide a few documents in order to prevent fraud and issue a Cryptopay card. Don't worry though, verification process is not as tough as it may seem especially considering we made a guide for you to pass it easily! Besides, as a verified user you get more benefits, such as:
Expanded limits (check out the attached pdf);
Unlimited value of online transactions;
Bank transfers to and from your Cryptopay account;
Unlimited Lifetime ATM withdrawal limit;
Unlimited Max lifetime load limit;
And there is more to come!
If you have any questions don’t hesitate to contact us by replying to this e-mail or using live chat on our website.
GET VERIFIED
Hi there,
We regret to inform you that our card issuer has requested you to provide a few documents in order to prevent fraud and issue a Cryptopay card. Don't worry though, verification process is not as tough as it may seem especially considering we made a guide for you to pass it easily! Besides, as a verified user you get more benefits, such as:
Expanded limits (check out the attached pdf);
Unlimited value of online transactions;
Bank transfers to and from your Cryptopay account;
Unlimited Lifetime ATM withdrawal limit;
Unlimited Max lifetime load limit;
And there is more to come!
If you have any questions don’t hesitate to contact us by replying to this e-mail or using live chat on our website.
GET VERIFIED
I do not need your service anymore.
Good day!
We are sorry that you have encountered such an issue with your Cryptopay card order but please don't worry. If you won't be able to get verified the cost of the card will be refunded. In fact, background checks are quite common with the credit/debit card providers. Unfortunately, there is noting we can do to avoid them.
Try sending the verification documents and we'll go from there.
support is not answer,
no refund
not issued a virtual card
Hello,
I assume the answer could take longer due to a number of the requests we're getting.
I can assure you that we provide a refund straightaway if the client states that they don't want to verify the account.
provide me step by step to full refund
Cryptopay contact email: [email protected]
or
[email protected]
You can write us at [email protected] or in the live chat on the website, and our support agents will help you with the refund!
Quote
Here's a reminder of what your ticket was about:
Yana Postn
Yana Postnikova (Cryptopay Ltd)
Oct 11, 16:28 MSK
Hello!
The amount that you paid for your virtual card was refunded to your USD account on Cryptopay, please check.
Best regards,
Yana Postnikova
Yana Postn
Yana Postnikova (Cryptopay Ltd)
Oct 11, 16:28 MSK
Hello!
The amount that you paid for your virtual card was refunded to your USD account on Cryptopay, please check.
Best regards,
Yana Postnikova
I do not need your service anymore.
I paid 0.0006 BTC
make refund in the BTC and close account
Full Scam, You delete countries, no card issued, no refund
It's been a while, since I used Visa debit card.
Whether the card still works for unidentified users from the EU?
Or has been canceled since this month, and replaced with the mastercard.
Whether the card still works for unidentified users from the EU?
Or has been canceled since this month, and replaced with the mastercard.
My payment isn't going through, and I am unable to unload my card! You have left me completely helpless!
Your staff are unresponsive. I'll not be using you again.
Your staff are unresponsive. I'll not be using you again.
Hey guys,
Warning!!! SCAM No issue virtual card
this answer came in 10 days after payment for a virtual card:
I do not need your service anymore.
Warning!!! SCAM No issue virtual card
this answer came in 10 days after payment for a virtual card:
Quote
Get your Cryptopay card: only one step left
Hi there,
We regret to inform you that our card issuer has requested you to provide a few documents in order to prevent fraud and issue a Cryptopay card. Don't worry though, verification process is not as tough as it may seem especially considering we made a guide for you to pass it easily! Besides, as a verified user you get more benefits, such as:
Expanded limits (check out the attached pdf);
Unlimited value of online transactions;
Bank transfers to and from your Cryptopay account;
Unlimited Lifetime ATM withdrawal limit;
Unlimited Max lifetime load limit;
And there is more to come!
If you have any questions don’t hesitate to contact us by replying to this e-mail or using live chat on our website.
GET VERIFIED
Hi there,
We regret to inform you that our card issuer has requested you to provide a few documents in order to prevent fraud and issue a Cryptopay card. Don't worry though, verification process is not as tough as it may seem especially considering we made a guide for you to pass it easily! Besides, as a verified user you get more benefits, such as:
Expanded limits (check out the attached pdf);
Unlimited value of online transactions;
Bank transfers to and from your Cryptopay account;
Unlimited Lifetime ATM withdrawal limit;
Unlimited Max lifetime load limit;
And there is more to come!
If you have any questions don’t hesitate to contact us by replying to this e-mail or using live chat on our website.
GET VERIFIED
I do not need your service anymore.
Good day!
We are sorry that you have encountered such an issue with your Cryptopay card order but please don't worry. If you won't be able to get verified the cost of the card will be refunded. In fact, background checks are quite common with the credit/debit card providers. Unfortunately, there is noting we can do to avoid them.
Try sending the verification documents and we'll go from there.
support is not answer,
no refund
not issued a virtual card
Hello,
I assume the answer could take longer due to a number of the requests we're getting.
I can assure you that we provide a refund straightaway if the client states that they don't want to verify the account.
provide me step by step to full refund
Cryptopay contact email: [email protected]
or
[email protected]
You can write us at [email protected] or in the live chat on the website, and our support agents will help you with the refund!
Quote
You can write us at [email protected] or in the live chat on the website, and our support agents will help you with the refund!
I wrote to email, check it.
email:
Quote
10/11/17 at 2:30 PM
Re: refund the cost of a virtual card
Re: refund the cost of a virtual card
[Request received] Re: refund the cost of a virtual card
Oct 11, 15:30 MSK
Quote
Thank you for reaching!
Your request (33818) has been received and is being reviewed by our support staff.
Just letting you know that emails might take up to a week to be reviewed and replied to. Should you have an urgent question please contact us via the live chat on the website or in the iOS app.
To add additional comments, reply to this email.
Have a lovely day
Your request (33818) has been received and is being reviewed by our support staff.
Just letting you know that emails might take up to a week to be reviewed and replied to. Should you have an urgent question please contact us via the live chat on the website or in the iOS app.
To add additional comments, reply to this email.
Have a lovely day
So just beware before ordering this card - at least wait if you are outside the EU until and IF INDEED they can sort out these problems.
I have withdrawn all funds from Cryptopay until they come up with solutions - "support" does not seem to answer questions.
Cheers - usukan
Hello,
Currently, we have some delays with answers on the livechat, but I can assure you that we do our best to answer all questions. Please contact us again using the livechat or email if your question was not answered.
I apologise for the inconvenience caused.
Hi guys! We are Cryptopay, a Bitcoin platform and bitcoin debit card provider. We have been working hard to provide a decent solution to spend your bitcoins in stores and we would like to give away a few Bitcoin cards to fellow forum users to give it a try.
All cards come with free worldwide delivery and are available in EUR, USD and GBP.
Getting the card is simple:
P.S. The offer is valid for the active members of the community only (activity of 30 and higher).
Here is the link to our product website: https://cryptopay.me/bitcoin-debit-card
Like us on Facebook: https://www.facebook.com/cryptopayme
Follow us on twitter: https://www.twitter.com/cryptopay
All cards come with free worldwide delivery and are available in EUR, USD and GBP.
Getting the card is simple:
- Let us know how you would like to use the card in the comments below.
- I will reply with a promo code for a card.
- Sign up (or login if you already have an account with us).
- Proceed to Order Cryptopay Debit card.
- Choose Promo code as payment method.
- Enjoy the card!
P.S. The offer is valid for the active members of the community only (activity of 30 and higher).
Here is the link to our product website: https://cryptopay.me/bitcoin-debit-card
Like us on Facebook: https://www.facebook.com/cryptopayme
Follow us on twitter: https://www.twitter.com/cryptopay
Hi there, I want to know, are there particular countries that are restricted from using your cards?
If yes, what are that countries?
Thanks
Hello,
Please refer to this list: https://help.cryptopay.me/cryptopay-bitcoin-debit-card/general/what-countries-does-cryptopay-issue-cards-to
This is the list of countries we currently issue cards to.
Hi guys! We are Cryptopay, a Bitcoin platform and bitcoin debit card provider. We have been working hard to provide a decent solution to spend your bitcoins in stores and we would like to give away a few Bitcoin cards to fellow forum users to give it a try.
All cards come with free worldwide delivery and are available in EUR, USD and GBP.
Getting the card is simple:
P.S. The offer is valid for the active members of the community only (activity of 30 and higher).
Here is the link to our product website: https://cryptopay.me/bitcoin-debit-card
Like us on Facebook: https://www.facebook.com/cryptopayme
Follow us on twitter: https://www.twitter.com/cryptopay
All cards come with free worldwide delivery and are available in EUR, USD and GBP.
Getting the card is simple:
- Let us know how you would like to use the card in the comments below.
- I will reply with a promo code for a card.
- Sign up (or login if you already have an account with us).
- Proceed to Order Cryptopay Debit card.
- Choose Promo code as payment method.
- Enjoy the card!
P.S. The offer is valid for the active members of the community only (activity of 30 and higher).
Here is the link to our product website: https://cryptopay.me/bitcoin-debit-card
Like us on Facebook: https://www.facebook.com/cryptopayme
Follow us on twitter: https://www.twitter.com/cryptopay
Hi there, I want to know, are there particular countries that are restricted from using your cards?
If yes, what are that countries?
Thanks
It looks like this card will not work in few countries because I got this message from them after I requested a card.
We’re very sorry to inform you that due to reasons beyond our control, we’ve been forced to stop issuing and maintaining cards on the new card program.
We understand this sounds bad. However, the most important thing for us is the security of our customers, so we’ve decided to turn off the current program.
At the moment we are doing our best to find a way to issue and deliver Cryptopay cards to xxxxxxx. When they are available for the residents of your country, we will definitely let you know.
But I didn't understand one thing that when I key in my country they should have stopped me at that point instead they waited until I submit my card request to send this email.
If your investing in their ICO project by thinking that this card works world wire and demand will be more then you better think and invest.
We’re very sorry to inform you that due to reasons beyond our control, we’ve been forced to stop issuing and maintaining cards on the new card program.
We understand this sounds bad. However, the most important thing for us is the security of our customers, so we’ve decided to turn off the current program.
At the moment we are doing our best to find a way to issue and deliver Cryptopay cards to xxxxxxx. When they are available for the residents of your country, we will definitely let you know.
But I didn't understand one thing that when I key in my country they should have stopped me at that point instead they waited until I submit my card request to send this email.
If your investing in their ICO project by thinking that this card works world wire and demand will be more then you better think and invest.
Hello,
It was not our decision to stop issuing the cards outside the EU. Believe me, we were as stricken by it as you probably are now. We did everything in our power to find the solution. However, the decision was made by the global general purpose cards provider without prior notice. We are not allowed to disclose the brand or the grounds for this. The finance world is tough enough, not to mention the cryptocurrency business.
We are still discussing the chances of restoring the program, but such negotiations can take months and even years. We believe it would be dishonest to promise anything to our users now, hence the program was suspended and the payments refunded.
You were able to see your country on the list because the change happened without the prior notice, so we had to change everything really quickly. I'm very sorry for the inconvenience caused.
Please stop prioritizing your ICO project. What's most important at this point is your customers' convenience and satisfaction. Fix your disrupted card loading service if you want to win everyone's trust in your system.
Cards cannot be loaded since the day before yesterday and this is not good for volatile assets. Fix this please.
Cards cannot be loaded since the day before yesterday and this is not good for volatile assets. Fix this please.
Hello! Unfortunately, there was no way for us to fix that issue. We regret to inform you that we were forced to stop issuing and maintaining our contactless MasterCard cards on the new card program due to the reasons out of our control.
We understand this sounds bad but the good news is with the billing address in any of the supported countries users are eligible to order a VISA card for free. Please accept our apologies for the inconvenience this has caused you
Hey guys,
Warning!!! SCAM No issue virtual card
this answer came in 10 days after payment for a virtual card:
I do not need your service anymore.
Warning!!! SCAM No issue virtual card
this answer came in 10 days after payment for a virtual card:
Quote
Get your Cryptopay card: only one step left
Hi there,
We regret to inform you that our card issuer has requested you to provide a few documents in order to prevent fraud and issue a Cryptopay card. Don't worry though, verification process is not as tough as it may seem especially considering we made a guide for you to pass it easily! Besides, as a verified user you get more benefits, such as:
Expanded limits (check out the attached pdf);
Unlimited value of online transactions;
Bank transfers to and from your Cryptopay account;
Unlimited Lifetime ATM withdrawal limit;
Unlimited Max lifetime load limit;
And there is more to come!
If you have any questions don’t hesitate to contact us by replying to this e-mail or using live chat on our website.
GET VERIFIED
Hi there,
We regret to inform you that our card issuer has requested you to provide a few documents in order to prevent fraud and issue a Cryptopay card. Don't worry though, verification process is not as tough as it may seem especially considering we made a guide for you to pass it easily! Besides, as a verified user you get more benefits, such as:
Expanded limits (check out the attached pdf);
Unlimited value of online transactions;
Bank transfers to and from your Cryptopay account;
Unlimited Lifetime ATM withdrawal limit;
Unlimited Max lifetime load limit;
And there is more to come!
If you have any questions don’t hesitate to contact us by replying to this e-mail or using live chat on our website.
GET VERIFIED
I do not need your service anymore.
Good day!
We are sorry that you have encountered such an issue with your Cryptopay card order but please don't worry. If you won't be able to get verified the cost of the card will be refunded. In fact, background checks are quite common with the credit/debit card providers. Unfortunately, there is noting we can do to avoid them.
Try sending the verification documents and we'll go from there.
support is not answer,
no refund
not issued a virtual card
Hello,
I assume the answer could take longer due to a number of the requests we're getting.
I can assure you that we provide a refund straightaway if the client states that they don't want to verify the account.
provide me step by step to full refund
Cryptopay contact email: [email protected]
or
[email protected]
You can write us at [email protected] or in the live chat on the website, and our support agents will help you with the refund!
hey
do you accept iran?
do you accept iran?
Hello,
Unfortunately, we don't issue cards to Iran. We're sorry about it and we're currently working on expanding the list of countries we work with. Stay tuned!
Hello,
I would like to buy one your card for my cousin that is 17 year old. Do anyone under 18 can use your card in legal way?
I would like to buy one your card for my cousin that is 17 year old. Do anyone under 18 can use your card in legal way?
Hi!
To be eligible to use Cryptopay, one must be at least 18 years old (or the applicable age of majority and contractual capacity if you reside in a jurisdiction where the age of majority or contractual capacity is above 18 years of age).
Hey mate would you give me a promo code? I want to try out to see how your virtual cards work, I hope this promo code works to receive a virtual
Card. I will load it with some Bitcoin if I can use this one first. "everything associated with Russia is fraud and scam" like everything associated with US
Is divine, sent by their heavenly imaginary god.
Card. I will load it with some Bitcoin if I can use this one first. "everything associated with Russia is fraud and scam" like everything associated with US
Is divine, sent by their heavenly imaginary god.
Good day! Please find the promo code for a free virtual card in your direct messages. First, check if your billing country is listed among the supported countries https://help.cryptopay.me/cryptopay-bitcoin-debit-card/general/what-countries-does-cryptopay-issue-cards-to
Sorry, card loads are temporarily unavailable.
I am getting this message.
Hi! The card loads have been turned off because we were forced to stop maintaining our contactless MasterCard cards on the new card program due to the reasons out of our control. The cost of the card and the express shipping (for users who qualify) will be refunded till 25 October.
At the moment we are doing our best to find a way to issue and deliver Cryptopay cards to the countries outside the EU.
Please accept our apologies for the inconvenience this has caused you
Hey guys,
Warning!!! SCAM No issue virtual card
this answer came in 10 days after payment for a virtual card:
I do not need your service anymore.
Warning!!! SCAM No issue virtual card
this answer came in 10 days after payment for a virtual card:
Quote
Get your Cryptopay card: only one step left
Hi there,
We regret to inform you that our card issuer has requested you to provide a few documents in order to prevent fraud and issue a Cryptopay card. Don't worry though, verification process is not as tough as it may seem especially considering we made a guide for you to pass it easily! Besides, as a verified user you get more benefits, such as:
Expanded limits (check out the attached pdf);
Unlimited value of online transactions;
Bank transfers to and from your Cryptopay account;
Unlimited Lifetime ATM withdrawal limit;
Unlimited Max lifetime load limit;
And there is more to come!
If you have any questions don’t hesitate to contact us by replying to this e-mail or using live chat on our website.
GET VERIFIED
Hi there,
We regret to inform you that our card issuer has requested you to provide a few documents in order to prevent fraud and issue a Cryptopay card. Don't worry though, verification process is not as tough as it may seem especially considering we made a guide for you to pass it easily! Besides, as a verified user you get more benefits, such as:
Expanded limits (check out the attached pdf);
Unlimited value of online transactions;
Bank transfers to and from your Cryptopay account;
Unlimited Lifetime ATM withdrawal limit;
Unlimited Max lifetime load limit;
And there is more to come!
If you have any questions don’t hesitate to contact us by replying to this e-mail or using live chat on our website.
GET VERIFIED
I do not need your service anymore.
Good day!
We are sorry that you have encountered such an issue with your Cryptopay card order but please don't worry. If you won't be able to get verified the cost of the card will be refunded. In fact, background checks are quite common with the credit/debit card providers. Unfortunately, there is noting we can do to avoid them.
Try sending the verification documents and we'll go from there.
support is not answer,
no refund
not issued a virtual card
Hello,
I assume the answer could take longer due to a number of the requests we're getting.
I can assure you that we provide a refund straightaway if the client states that they don't want to verify the account.
provide me step by step to full refund
Cryptopay contact email: [email protected]
or
[email protected]
Hello,
Please contact us via email [email protected]. You can put your forum nickname in the title of the email so we can find your email easily. Thank you.
Hi,
I live in Europe, so it means that everything will be ok for me.
Can i ask about promotional code to order Bitcoin Debit Card?
I would like to use it to pay in shops.
Thank you.
I live in Europe, so it means that everything will be ok for me.
Can i ask about promotional code to order Bitcoin Debit Card?
I would like to use it to pay in shops.
Thank you.
I would like to receive promotional code, Thank You. Regards.
Hi!
Promo-codes sent! Enjoy using your cards
Hello,
I would like to buy one your card for my cousin that is 17 year old. Do anyone under 18 can use your card in legal way?
I would like to buy one your card for my cousin that is 17 year old. Do anyone under 18 can use your card in legal way?
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