Topic: Cryptopia SCAM - page 3. (Read 6036 times)

Cryptopia is not a scam ,i was add tokens before 3 days ago and withdraw BTC to other exchange also ,may be they are not giving reply, you should email them or generate a ticket .

Indeed, on the off chance that you give genuine realities and proof as you undermined this trade, at that point I trust you and will bolster you in the battle against fraudsters. He has heard a few comparative cases, however he has not seen any proof

Almost all of the exChanges has no pure form of customer service. Even the top 5 HitBtc also solve your query very late that could take 2 or 3 months. So, as in the case of Cryptopia it is a very low volume trades exchange. So, service may be poor. But, deposit and withdrawals take place correctly. If you have any problem regarding your deposit then check out the problem from the source at first.

I want to say if I think you misunderstand them because they are really trusted and a good exchanger.
and also Cryptopia I think is one of the good stock exchanges.

They have been around for a long time so it's not a scam.  I have personally used them but just will try not to in the future.  Too expensive and slow to resolve issues.

After some time the issue was resolved, so this guys seem legit

There have been a lot of speculation about this exchange site lately. just coin volume is small and currency volumes are generally low. I do not believe it is scam.

I have on Cryptopia already long are Nano, will try today to withdraw. Later I will write the result.

Yes I have been trading there many times as well, and I do not think that they are scam. If your deposit is not counted just waiting for a few hours maybe they have some problems with certain coin purses if, however, your coins do not appear at the end of the range to their support. Such shrill accusations must have some evidence.

I do not think they are scammers, I personally have never had any problems with them, everything worked and it was good!

Dont post non-sense here, i have been trading on cryptopia for few months and no such things happen.

My transfer just took forever and my NEM got locked because of some issue with how NEM was being used on another exchange that got hacked.  So I wasn't able to get my NEM and now they are pretty much worthless.

The fees were very high on Cryptopia too.

The site is interesting but Binance is so much better.

Never had a problem with them personally.

This posts should be at the service discussion I believe. Why do you think so that cryptopia is a scam? You should provide information about this and screenshot to make us believe in your objection.

Well let me share my experience too.

From what ive seen the few days i trade there, all was fine UNTIL i cant login to my account.

Says a confirmation email was send bla bla, i get nothing in my email.

So i tried to contact support, i get an email follow this link to see moderator reply and guess what?

I have to login to my cryptopia to see the reply. The original problem is i cant login.

Its like that error from Microsoft back in the day, "no keyboard found press enter to continue"

I reply to same email that i cant login and i get a reply this time on the email not follow this link to see the reply,
and i get some response

"Thanks for contacting Cryptopia.

I've had a look at your account and it hasn't been locked lately. If you're referring to a different account, please let me know the account you're referring to and I'll be happy to have a look for you.

Kind regards,


Cryptopia Support"

I never said the account is locked, i reply again(with screenshot of my account), being days now nothing.

Its like am talking to a bot or people are stupid.

So you tell me now whenever this is resolved, if ever is resolved, if i will continue to use this exchange?

I just accepted buy now that i lost my money. Because for me now its a SCAM.

For a simple thing like this, which wasnt my fault!!. I used the website for few days, logged in multiple times, throws me out one day like this,
and i cant used it, start to smells fishy.

You have to open a ticket if you want to address your concern. You have to wait and be patient because you are not the only one who have a concern. Almost all of the trading platform have the same issue like Cryptopia.

This is a message specifically for you Yana_M1.

 I am the CEO of Cryptopia. I can tell you unequivocally that Cryptopia has never stolen anyone's money. We respond to every email and we have a brand-new very comprehensive support ticketing system that sees every single inbound enquiry, complaint or issue and they're all dealt with within 24 hours.

 if you send a message to our support team I can guarantee that you will get a response within 24 hours and I can absolutely guarantee that Cryptopia has never been backed, has never stolen anyone's money, and is there 24/7 to support you.

I can also tell you that anyone who has complained about having funds stolen or coins stolen for that matter have invariably lost because someone has compromised their own account by logging in with their credentials. Nothing to do with Cryptopia or our security. We offer many forms of security to prevent people getting into your account and if anything the only complaint we get is from legitimate account holders who have misplaced their credentials.

 I generally try and find time to read as many of the forums, Facebook pages and group pages they can and will directly address whenever there is an opportunity a concern.

We have a support team in New Zealand at our head office and we have another support team in the UK so that we can monitor our request 24 7 to make sure there are no delays.

If Cryptopia had been hacked you would have heard about in the news, if we had dishonest employees they would have been dismissed and prosecuted and if we had a technical problem you would have read about it on the main site.

 I invite you to send a full letter of complaint outlining every aspect of your loss so that we can look into it and remedy the situation. Please address your concerns directly to the helpdesk team of which there are many ways to get in contact with them from our main website.  Please do not hesitate to get in contact with us with any queries you have and I will once again, guarantee, that you will hear from us within 24 hours.

Yours sincerely
Alan Booth
CEO Cryptopia

You so lucky! A month ago I tried to withdraw USDT - they sending 2 days(and there was no tx in the explorer). And it cost me 40$!

I'm also having issues with cryptopia. They have been holding my coins worth of 0.18btc for almost 3 weeks already. So far i havent got any asnwer from their support.

Have been using cryptopia for some time now and never faced any issues, in fact their Bitcoin withdrawal time is so fast that I'm actually impressed with them. The issue you are facing might be due to some other reason but they aren't scammers and I can attest to that.