I'll add that so far I have received great customer service and fast communication. I am tracking a delivery scheduled for later today and will post pictures when it arrives.
In response to those of you arguing that these cards are barely worth it, I would suggest you are probably better off holding on to your btc instead of investing in any kind of mining. IMO the current prices for pre-ordered ASICs are comparable to these boards with longer wait periods. Asicminer USB mining drives are a perfect example
https://bitcointalksearch.org/topic/m.1819469. They are rumored to cost around 2
BTC for 300m/hs and as far as I know they are still not available. I imagine in a few months a limited supply will become available in large lots and they will be resold for more than what these lancelot boards cost today.
just wanted to let you guys know, although you guys ran into trouble and some choices might not have been perfect, the speed at which you are communicating and the transparency for the reasons you run into trouble (Even possibly problematic decisions, such as buying not enough chips early on), are very commendable.
Compared to many other companies, you can take at least pride in the way you are communicating.
Thank you for that. It's not only the speed.
Now we've secured the IC and even managed to get them manufactured in the first batch. Our staff is in the factory right now.
The Lancelot boards should be ready on Friday, tested by Saturday and shipped Saturday, Monday or Tuesday, depending on the customer's payments. All our queue will be cleared then and as promised from our first email message, we will not have missed the deadline (well we've missed it but only by 1-2 days). I think you'll agree that we've done admirably.
Regards!