Duelbits.com | Casino & Sportsbook | VIP | Instant withdrawals! - page 215.

Lucasgabd

legendary

Activity: 2506

Merit: 1113

There's no need to be upset

Quote from: Hhampuz on October 20, 2022, 08:32:54 PM

Duelbits presents: $250,000 Halloween Hunt!

This new promo just dropped so make sure to check it out, you don't want to sit on the sidelines for this one! No matter if you have a smaller or larger bankroll, this promotion has something for everyone

that's huge news
really cool prize pool and indeed there are opportunities for everyone

good luck for all!

these are the mini challenges this time

Quote

Challenge   Scoring   Date
1   Highest number of total spins count    October 21-22
2   Generic Points: consecutive wins, consecutive losses and win multiplier   October 23-24
3   Highest value total of all bet amounts   October 25-26
4   Highest value single spin win amount (adjusted for bet value)   October 27-28
5   Highest number of total free spins count   October 29-30

there are rewards ranging from 80 to 3000 usd
quite nice!

Beparanf

hero member

Activity: 2954

Merit: 796

Quote from: babygun on October 24, 2022, 06:37:44 AM

Quote from: Strongkored on October 23, 2022, 11:46:43 PM

Not denying the christmas giveaway is really fun and whatever the player gets doesn't matter and what's more fun is that there is no requirement whatsoever the player is free to withdrawal it, with the development of duelbits the bigger in their business is likely it will be held again, lets hope it really happens.

I think we all need to admit that the promotions they did last Christmas and during Easter were really interesting. You just needed to deposit 50$ and were eligible to claim a daily reward and I think a lot of us ended up in profit after the event was over.

I think they will do the same on this event since this is the time of giving and casino wants it be big that’s why they not doing the same giveaway mechanics on other holidays like halloween because this holiday is just for creepy things and not positive vibes. The social media and raffle are still on this event which is still good to join for a chance to win huge amount by just acquiring tickets. This is better than the regular tournaments of Duelbits which is very hard to win due to too many whale participants.

babygun

sr. member

Activity: 2170

Merit: 254

Quote from: Strongkored on October 23, 2022, 11:46:43 PM

Not denying the christmas giveaway is really fun and whatever the player gets doesn't matter and what's more fun is that there is no requirement whatsoever the player is free to withdrawal it, with the development of duelbits the bigger in their business is likely it will be held again, lets hope it really happens.

I think we all need to admit that the promotions they did last Christmas and during Easter were really interesting. You just needed to deposit 50$ and were eligible to claim a daily reward and I think a lot of us ended up in profit after the event was over.

worle1bm

full member

Activity: 1834

Merit: 166

Quote from: Strongkored on October 23, 2022, 11:46:43 PM

Quote from: ?? on ??

I hope the daily reward will be included again on there Christmas event because that's the only time I manage to get some real bonus from a casino giveaway without any hard requirements to claim it. Good luck to all participants for this event.

Not denying the christmas giveaway is really fun and whatever the player gets doesn't matter and what's more fun is that there is no requirement whatsoever the player is free to withdrawal it, with the development of duelbits the bigger in their business is likely it will be held again, lets hope it really happens.

These festivals are time of joy and fun so as a reward to the players they come up with these events and was happy to see duelbits launching it an exciting manner like the egg hunt was fun and to explore the rewards without any wagering requirements and will see what they come up this time.

passwordnow

hero member

Activity: 3136

Merit: 591

Leading Crypto Sports Betting & Casino Platform

Quote from: Eureka_07 on October 23, 2022, 11:41:14 AM

Quote from: Coin_trader on October 23, 2022, 08:57:57 AM

I already lose hope since Matu and Zai was already dead without buy back while Thunder still have Aegis and Refresher that time. I believe they change the outcome if they pick the cheese on rosh pit. Anyway this is a very solid run for Liquid so far.

The game 3 of this series is probably the best game so far in this TI. That scenario that you are describing, Liquid still has all of their T3 towers + they will be respawning about 50 seconds after the roshan kill of Thunder. Because of this the game was early and still ain't possible to be ended.
On this game we've seen thunder use buy backs to be able to take roshan away from Liquid and have the advantage of Aegis, it did not end up well in the end though. But it was really a good fight.
Congrats to your win!

That's a hell of a series and yeah, I've seen that many think that it's the best game currently in this TI, next for me was the match of RNG before they were eliminated.
Guys, all out with your bets for Dota 2 on the weekends. We're down to 4 teams and that's the most exciting part we'll get to see quality remaining games for sure.

Strongkored

legendary

Activity: 2814

Merit: 1112

Leading Crypto Sports Betting & Casino Platform

Quote from: ?? on ??

I hope the daily reward will be included again on there Christmas event because that's the only time I manage to get some real bonus from a casino giveaway without any hard requirements to claim it. Good luck to all participants for this event.

Not denying the christmas giveaway is really fun and whatever the player gets doesn't matter and what's more fun is that there is no requirement whatsoever the player is free to withdrawal it, with the development of duelbits the bigger in their business is likely it will be held again, lets hope it really happens.

Eureka_07

sr. member

Activity: 1764

Merit: 260

Binance #SWGT and CERTIK Audited

Quote from: Coin_trader on October 23, 2022, 08:57:57 AM

I already lose hope since Matu and Zai was already dead without buy back while Thunder still have Aegis and Refresher that time. I believe they change the outcome if they pick the cheese on rosh pit. Anyway this is a very solid run for Liquid so far.

The game 3 of this series is probably the best game so far in this TI. That scenario that you are describing, Liquid still has all of their T3 towers + they will be respawning about 50 seconds after the roshan kill of Thunder. Because of this the game was early and still ain't possible to be ended.
On this game we've seen thunder use buy backs to be able to take roshan away from Liquid and have the advantage of Aegis, it did not end up well in the end though. But it was really a good fight.
Congrats to your win!

babygun

sr. member

Activity: 2170

Merit: 254

Quote from: dwyane36 on October 21, 2022, 10:35:56 AM

It's worth noting that the chance of winning $500 was pretty low, but the hunt for golden eggs during the Easter event was fun anyway. So it's great that the Duelbits team decided to bring back this daily drawing format during the Halloween event. Hopefully, the pumpkin hunt will be more successful, and I'll be lucky enough to win this draw at least once. Tongue

It is nice that Duelbits brought this back, as it has been quite a while since they last did a big promotion. The hunt for the golden eggs was fun indeed and a lot of members shared tips daily on where to find it. Lets hope that someone from this forum will get lucky with the draw!

Coin_trader

copper member

Activity: 2800

Merit: 1179

Leading Crypto Sports Betting & Casino Platform

Nice solid game on Dota2. I manage to win on Liquid vs Thunder by betting on Liquid as match winner. I thought they are already over during there clash on Dire high grounds but Matu buy back and Insania beautiful SS change the game to a potential comeback.

I already lose hope since Matu and Zai was already dead without buy back while Thunder still have Aegis and Refresher that time. I believe they change the outcome if they pick the cheese on rosh pit. Anyway this is a very solid run for Liquid so far.

worle1bm

full member

Activity: 1834

Merit: 166

Quote from: dwyane36 on October 21, 2022, 10:35:56 AM

Quote from: Strongkored on October 21, 2022, 01:42:39 AM

There is also something very similar to what has been done at Easter, players have to find for clue pieces on the website and click to be able to tweet and will be drawn the winner will get $500 https://duelbits.com/halloween/pumpkin-hunt, sometimes there are members who want to share here where the clue is at.
The value that is worth trying

It's worth noting that the chance of winning $500 was pretty low, but the hunt for golden eggs during the Easter event was fun anyway. So it's great that the Duelbits team decided to bring back this daily drawing format during the Halloween event. Hopefully, the pumpkin hunt will be more successful, and I'll be lucky enough to win this draw at least once. Tongue

I also remember how players were engaged in finding these eggs on different pages helping each other to find it on forum also.You will see many players participation in these hunts because even if the chance is low they find these hunts intersting with a hope to win some good amount so will see how this time it's goes although appreciate team for keeping these events alive for gamblers with exciting rewards.

dwyane36

legendary

Activity: 3052

Merit: 2309

Quote from: Strongkored on October 21, 2022, 01:42:39 AM

There is also something very similar to what has been done at Easter, players have to find for clue pieces on the website and click to be able to tweet and will be drawn the winner will get $500 https://duelbits.com/halloween/pumpkin-hunt, sometimes there are members who want to share here where the clue is at.
The value that is worth trying

It's worth noting that the chance of winning $500 was pretty low, but the hunt for golden eggs during the Easter event was fun anyway. So it's great that the Duelbits team decided to bring back this daily drawing format during the Halloween event. Hopefully, the pumpkin hunt will be more successful, and I'll be lucky enough to win this draw at least once. Tongue

Strongkored

legendary

Activity: 2814

Merit: 1112

Leading Crypto Sports Betting & Casino Platform

Quote from: worle1bm on October 21, 2022, 01:23:22 AM

Quote from: Hhampuz on October 20, 2022, 08:32:54 PM

Duelbits presents: $250,000 Halloween Hunt!

This new promo just dropped so make sure to check it out, you don't want to sit on the sidelines for this one! No matter if you have a smaller or larger bankroll, this promotion has something for everyone

That's something really exciting as you can win from different prize pools by gathering the puzzle pieces and completing mini challenges and if you are in top-500 you will also have chance to enter $75000 prize pool which is really big amount and will see lot of gamblers joining this Halloween hunt to grab the top spot and it won't cost you much compared to prizes so best wishes to all.

There is also something very similar to what has been done at Easter, players have to find for clue pieces on the website and click to be able to tweet and will be drawn the winner will get $500 https://duelbits.com/halloween/pumpkin-hunt, sometimes there are members who want to share here where the clue is at.
The value that is worth trying

worle1bm

full member

Activity: 1834

Merit: 166

Quote from: Hhampuz on October 20, 2022, 08:32:54 PM

Duelbits presents: $250,000 Halloween Hunt!

This new promo just dropped so make sure to check it out, you don't want to sit on the sidelines for this one! No matter if you have a smaller or larger bankroll, this promotion has something for everyone

That's something really exciting as you can win from different prize pools by gathering the puzzle pieces and completing mini challenges and if you are in top-500 you will also have chance to enter $75000 prize pool which is really big amount and will see lot of gamblers joining this Halloween hunt to grab the top spot and it won't cost you much compared to prizes so best wishes to all.

LDL

hero member

Activity: 742

Merit: 671

Duelbits.com offers a promo just amounting $250000 among the participants. They offer pumpkins carving hunting competition all stages of members of duelbit. I can say with certainty that there is no doubt a promotional method that will give this site buyability among people.

Hhampuz

legendary

Activity: 3038

Merit: 6194

Meh.

Duelbits presents: $250,000 Halloween Hunt!

This new promo just dropped so make sure to check it out, you don't want to sit on the sidelines for this one! No matter if you have a smaller or larger bankroll, this promotion has something for everyone

FanEagle

legendary

Activity: 2884

Merit: 1117

Quote from: Eternad on October 18, 2022, 07:47:11 AM

Quote from: FanEagle on October 18, 2022, 07:25:33 AM

There are companies who raise these type of staff, which means you could use a third party for this kind of work and that means you are going to end up with a ready group of people that has experience in this field, and yes it would cost a bit higher than what you would pay for your own staff, but you could go from 5 staff to 10 staff to 20 staff in no time, just paying more and you would get people ready to work instead of rising them to occasion from zero.

That’s something many companies do, and that should be something that all big casinos think about, they are making enough money to justify it, and if they are not, then do not increase the staff numbers.

This is new to me that casino is outsourcing staff especially for customer support since they need to be in-touch to the technical team always so that they can answer all types of question properly. This make sense since casino support usually forward technical problem on other department through email conversation and not not on chat which makes the process very slow to fixed for problem that is too technical which customer support can’t handle.

Not really, in the sense that if they are thought about the simple stuff, the stuff that mostly gets asked, then they could simply just help the people, and if it is a technical thing, they could just open a ticket on behalf of the customer as well, and that means it would solve all the problems that the casino would have in the simple part of the deal, and if it is harder then it would be the same resolution.

Right now, it is more like just hire a staff, or get people to email you, this way just give a manual to staff hired from third party, get them to solve all the little stuff, and only care about the big technical ones if you have to.

abel1337

legendary

Activity: 2492

Merit: 1145

Enterapp Pre-Sale Live - bit.ly/3UrMCWI

Quote from: Solosanz on October 19, 2022, 05:23:38 AM

Quote from: worle1bm on October 19, 2022, 01:53:09 AM

If you funds are stuck then you automatically became impatient but the support team sometimes don't have idea how much time the team will take to solve the issue as they pass on the complaint to dedicated department and ask you to wait for sometime.But yes if they setup effective communication management and particular time period is given for matter settlement it would be great for casino reputation in market.

It just making the victim to feel more comfortable since the representative promise the problem will be solved after x days/weeks, but there's many cases where the problem need more time and the victim will not trust every words from the representative. Not to mention there's also a representative never promise when the problem will be solved, all they do is saying ASAP, will back very soon etc.

If the casinos doesn't really know when the problem will be solved, it's better to not give a fake promise.

Support job is to answer your queries and problems but they aren't be the one solving it unless their support power allows it. Either the support or the gambler want's to solve the problem fast so that they don't worry about it, I believe that support saying ASAP is pertaining to the support job sending the problem/query to the right department who will solve the problem. I usually don't believe on support who is promising a certain date, Most of the promised dates isn't actually fulfilled according to my experience that's why I expect more delay when a support tells me an exact date or time my inquiry be fulfilled.

Betwrong

legendary

Activity: 3374

Merit: 2198

I stand with Ukraine.

Quote from: Renampun on October 15, 2022, 06:31:00 AM

Quote from: babygun on October 13, 2022, 06:38:30 PM

Quote from: Solosanz on October 13, 2022, 08:29:08 AM

Quote from: Betwrong on October 13, 2022, 06:08:36 AM

With so many online casinos it's not easy to stand out in a good way so that gamblers would prefer your site to others. And having a professional support team, with which all your customers are pleased, can surely help in that regard.

A very professional, quick response and have a great communication will surely make the gamblers respect the customer service and they will remember the casino is really solving their issues ASAP. I think promotion and bonus could attract me first to play a new casino, but when I already play more longer and I have an issue, customer service is the first consideration for me to stick with that's casino or not. I would rather choose a good representative among others including bonus.

I agree. In the beginning, I didn't really care if a casino had a good costumer support or not, but once you need it you really realize the importance of it. A fast response is important for live chat agents (nobody has patience lol) but bigger issues can take quite a while before the investigation is done and you get a reply back.

customer support has become one of the important things in a platform that provides services, especially the gambling business. it's not wrong to employ people who can respond to user complaints within 24 hours.
I have ever worked for 1 year in customer support in an e-commerce company, so I understand the importance of responsive CS. I'm sure duelbits developers and owners understand that.

From my experience, it's actually much less than 24 hours until you get a response on a platform where a costumer support is really good. You get a reply within 10 minutes, and your problem is solved within an hour , or even faster. But I agree that 24 hours is okay too. It's just shouldn't be longer than that.

Lucasgabd

legendary

Activity: 2506

Merit: 1113

There's no need to be upset

Quote from: worle1bm on October 18, 2022, 02:25:37 AM

Quote from: Lucasgabd on October 17, 2022, 02:08:06 PM

Quote from: Eureka_07 on October 15, 2022, 10:35:23 AM

Quote from: Coin_trader on October 15, 2022, 09:39:34 AM

Regardless of what platform, it should be expected that there are people that has very low patience and even put their madness to the support representative, gladly, there are also client's which are really patient and being cooperative on addressing their issues.
Most casinos nowadays have 24 hours chat support just like Duelbits. So I think they are doing really well when it comes to responding on the customers' queries.

that's correct (and I can bet there's even a seasonal component with more crazy people and impatient requests in full moon time)

24h to answer is great and everyone should be ok on waiting it for non-urgent matters (99% of the issues)

Yeah this is normal request time but some players are impatient and will ask again and again about their ticket even if the support has asked them to wait for this much time.They will keep saying they are not responding but if they are not answering after the requested time then you can raise a issue but they should wait and be patient for the issue being resolved.

yes, this is one of the really hard parts of doing business and dealing directly with costumers
some costumers are really picky and think they are the only ones that have issues

it's a delicate balance

duelbits is probably doing it well since they've been around for so many years

Solosanz

hero member

Activity: 952

Merit: 662

Quote from: worle1bm on October 19, 2022, 01:53:09 AM

If you funds are stuck then you automatically became impatient but the support team sometimes don't have idea how much time the team will take to solve the issue as they pass on the complaint to dedicated department and ask you to wait for sometime.But yes if they setup effective communication management and particular time period is given for matter settlement it would be great for casino reputation in market.

It just making the victim to feel more comfortable since the representative promise the problem will be solved after x days/weeks, but there's many cases where the problem need more time and the victim will not trust every words from the representative. Not to mention there's also a representative never promise when the problem will be solved, all they do is saying ASAP, will back very soon etc.

If the casinos doesn't really know when the problem will be solved, it's better to not give a fake promise.

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