Topic: Duelbits.com | Casino & Sportsbook | VIP | Instant withdrawals! - page 220. (Read 113814 times)

Off course.

Live-support only can solved or helping a most user assistance question or issue, for other issue who need some department to be solved they need to get some answer from developer.

Is always like that, because I work as customer service as well on some project.

good point
and probably many of these 10% either don't think they have a problem or don't seek professional help
to some extent everyone would get a benefit from therapy
too bad many have prejudices against it

good estimations too on how many gamblers are addicted and how many aren't
I'd probably guess there are more than 10% who are somehow addicted to it.

Is there anyone correctly guessing the score for 6-3 favor on Manchester City? Well I think there's no one correct since the score is too big and I don't think anyone would guessing that.

Duelbits is smart because they can know this Derby Manchester match will have an unpredictable result, so they don't need to pay to anyone

Maybe Arsenal vs Manchester City will be very hard to guess too considering they're currently become the top classement on Premier League.

It is expected that "some" problems can't be solved on live support because it takes a long time. I mean they have to go back and check everything and fix the issue and you can't expect that to happen in a single second, or even in half an hour. That is why you get some help from the live support if you can, or here, or even from some other gamblers who would know the answer to some simple questions.

But, when it comes to helping people with some serious problems, that would require time and duelbits goes through emailing back and forth until they fix it, that seems to be the best case to handle it and I find it quite good in the end.

Right the duelbits team is very much active in giving away these bonus and if we see there are many big giveaways also going on with exciting prizes like the last Instagram promotion was around $5k or even big to individual player so appreciate the team for the same.

In-total ~XD.

I always not get every weeks, so not really hope to much each time last weeks already got the code. My expectation is always have some gap interval time minimum one month for me to getting back again for 5$.

Also, sometimes it's way more than just $5. Look at this recent tweet by Duelbits:



I personally missed it, but it's not about me, it's about Duelbits caring about their customers. They are doing great in this department.


Exactly. In case of luck you can turn $5 into $500, or even more. Overall, these bonuses is a nice thing for over 90% of gamblers, and they can be a bad thing for those with gambling problems(less than 10% of all gamblers), and that is sad but curable, they just have to consult a specialist.

Actually only few members here are receiving this exclusive reward code while this was only givenaway few times within a month. Most of the users here that regularly received the code just recently made a post about it so we might expect to post again here on the following weeks.   I agree that the majority of players of Duelbits is not in the forum as we can see on there discord section.

Duelbits users are not only from this forum so it's possible that those who got it this time were not members of the forum so no one made a post about it. It's impossible that the code is the same it will definitely be different (but I don't know exactly) because if the code is the same it can be abused by claiming it on multiple accounts but then again I don't know exactly about that

Maybe they forgot to claim it or haven't checked it, I didn't get it even I checked my email every week it seems that I am not included in the list
I want to know if every code is the same? and what if we try to claim it too  I mean we claim other user code in our account, will Work?
ryzaadit is the one who gets it most, can you share the code here? just curious.

So who all got the weekend bonus this Friday? There is no talk on the thread for few days and where have all the players gone around duelbits? Those who get the bonus this Friday are again lucky and enjoying their $5 free bonus to bet upon but go with regular flow of gambling also.

Correction.

Live-support forwarded to the department who handle "security" topic and they will ask you to wait until have some news from there. Your "Live-chat" still opened, however continue via Email.

Due you need to wait have some news.

Live support can’t handle security issue on the account. This kind of problem usually resolved via  email. Contacting @Hhampuz should be the last resort of forum user since that is not his job and he is just doing it since he was kind to help us here. But user here should remember to contact necessary department about the to resolved it since Hhampuz will just ping them but still the assigned department will do the job to solve the issue.

Let’s not give burden to Hhampuz on job that he is not being paid. He is a campaign manager and not a support.

You're right, but I find it very exciting because everything that has to do with the knowledge they have about betting is put to the test, I see that they have opinions for everyone, because it's not just for whales, it's also casual gamblers, who are fans of sports, here they have the same choice, I have a friend who always makes bets and does not spend much, he just enjoys his football games or whatever and see if he won or lost, if he lost he says that als probabilities will always favor him if he keeps betting, that is, if the bets are greater, the probabilities of winning increase and only with that possibility are they happy.


Well, to tell the truth, I haven't had much to say about Duelbits support, they have always been very friendly, and so escalate the case to a larger operator, they have always been very fast, nothing has happened to me in less than 2 hours. everything turned out, for me they are very dedicated to their customers, and I think that unless a problem is very, very serious, you can skip the live support and they can solve it here, although here the forum is an infallible option to solve the problems of the casino, I think that it would not scale beyond the support of the casino internally, well I say this from my own experience, because there really is nothing that can get out of hand, the casino is very responsible and very dedicated to its players.

Yes the live support can answer some of your questions through bot and then someone is assigned to resolve your issue but they also don't have knowledge about some cases and ask for some time like 1-2 days but I would say contact @Hhampuz if the team is not responding and there's big withdrawal issue otherwise you can wait a little bit and issue will be solved.

That's right. The Duelbits team will ensure they can properly resolve any issues.
It's not easy to always give its members the best, but Duelbits can give it all this time.
This is what makes Duelbits able to get through all the troubles and provide service to all its members.
I've never had a problem playing Duelbits myself and didn't expect to get one because I play just for fun.

Duelbits is always trying to promote all its members and attract more new members to its site.
And we've seen that at certain times, they give promotions related to the event so that it makes a lot of people curious and want to try their luck.
For the end of this year, we can expect them to give a surprise as usual.

The livechat is fast in responding but they can't answer all the questions and than it can take quite a while before you get a reply back. The representative is not really active on this forum; his last login is from 09/09. If you have a big issue and livechat can't help than you can always contact Hhampuz, he replies really fast and has a good connection with them.

It's really a very expensive business to run, you are required to constantly spend money on marketing, and if it works then you get many customers back who would gamble and lose money, but on the other hand if you are looking at something that is a bit less dangerous then it would be a smarter idea to spend money on people you are sure that would spend money.

Because if you spend money on marketing and you fail to get customers, your money as a casino is gone, and you do not have anyone gambling to lose it back to you, if you stop or not have more money than people would slowly go away and you would be just standing there with a loss.

At Duelbits, you will have very friendly customer support that is fast and responsible. They are actually care about users that is reflected by quality of customer support. It's too long time since the last time I saw complaints about customer support from Duelbits.

Anyway, if any case is missing, just bring them here, their representative will bring it back to the team for checking and support.

They find a good casino to use and if that casino team can be creative with marketing, promotion and are good at creating more products, games for them to play, they will stay and become loyal users.

I have no doubt that Duelbits team have all of these on their casino.

yes!
there are even some researches on how random prizes tease us more than receiving the same prize every time
somehow it triggers more reward receptors on the brain (here's dopamine one more time) if you don't know exactly what the outcome of a bet will be.

somehow relates to the idea here.