I don't know much about Duelbits, but never believe the titles that companies claim. Definitely, everyone will tell you that they are the best but you shouldn't actually believe that they 100% back it up.
It's good that you created SA thread, I hope your problem will be solved because Duelbits doesn't want to ruin reputation and if there is some misleading, I believe that will be solved! Just saying, if I were you, I would try to make that thread a little short and more focused on actual problem because people don't read long posts.
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I've never held any illusions about casinos, and I appreciate your perspective. You're absolutely right; skepticism is key when it comes to bold claims.
As for the thread, thank you for the advice. I'll work on making it more concise and to the point to ensure that the issue is crystal clear. It's crucial that people understand the core problem, and I'll do my best to convey that.
I never believed the casino to be honest; you can check all my posts, it's a chain of events that led me to this. As you can see, no one has replied to the Scam thread I have all proofs, duel bits made me look like an idiot and I am sure they are reading this thread and having a good laugh about it. This was the last response from their head of support.
Dear King Bj,
I trust this message finds you well. I wanted to acknowledge your previous email and address the concerns you've raised regarding your experience with Duelbits.
At Duelbits, we are committed to providing the best possible support to our valued players like you. While we strive to meet the needs of all our users, we understand that our services may not always align with every individual's expectations, especially in our line of activity. As an online casino, the nature of our platform means that there will be times of both winning and losing for our players.
It's important to remember that Duelbits operates with the primary intention of offering an entertaining and engaging gaming experience. We discourage any approach that views Duelbits as a primary source of income, as responsible gambling is a principle we take very seriously. Our goal is to provide a safe and enjoyable environment for all players to enjoy the thrill of gaming responsibly.
It saddens us to learn that we haven't met your expectations, and we regret any disappointment you've experienced. Please know that we are continuously working to improve our services and enhance the overall gaming experience for all our players.
Thank you for being a part of the Duelbits community and for your understanding.
Duelbits Head of Support
See how he is shifting the narrative away from the core issue. While I understand that gambling inherently involves both winning and losing, the issue here is not about losses but rather about unmet promises and a lack of transparency in their bonus system. The attempt to portray Duelbits as purely an "entertainment" platform sidesteps the issue at hand.
Duelbits' response is not in line with the issues I've raised. As a blackjack player, I am well aware of the odds, and my concern is about fairness and transparency, not simply winning or losing. Duelbit head of Support response appears to be a diversion from the core issue.
No one will identify you but only few thousands peeps will be watching you play at the casino, or may be you getting nicely recorded on the CCTV footage of the casino. If you end up winning huge amounts of money then either someone is going to notice you now and then and end up with new friends!
