Topic: [ESHOP launched] Trezor: Bitcoin hardware wallet - page 132. (Read 966173 times)

Try different USB ports.

Try different USB ports.

Thanks for the suggestion - just tried this with the same results.

Support are on the case, but as always with a new toy I am keen to get it working asap

Yep, using Win 7.

I will try another operating system when I get the chance as this should at least confirm the problem and show that the hardware itself isn't faulty.

Are you using Win7? If so do you have access to another computer that is not Win7 (friend, family, neighbor, school, work, etc.)?  Try that if possible until they get it fixed.

Do some experimentation with Magic Internet Testnet Money
http://satoshilabs.com/news/2014-08-06-mytrezor-playground-free-coins-for-newbies/

Isn't this the USB cable problem again? Can you try different USB cable?

This problem is known, and as far as I know it is specific to Win 7 only, contact the Trezor support please

Was really happy to have my Trezor arrive yesterday, sadly I've not been able to get it to work.
I've installed the browser plugin, plugged it into a USB port and get the positive confirmation noise. I then go to MyTrezor.com and it says:
"Device could not be opened. Make sure you don't have myTREZOR running in another tab or browser window!".
I have tried Chrome, Firefox and IE and also reinstalling the browser plugin. I've temporarily disabled any malware/anti virus that could be interfering. Nothing has helped. I'm on Windows 7.
Has anyone else had this problem?
Support say they have had other people with the same issue and are looking into it.

Just got my Trezor.  Followed all instructions - set a PIN, wrote down the recovery seed words.

BUT when I go to unplug the Trezor, the computer continues to "remember" me.  And more troubling, when I plug the Trezor back in, it does NOT ask for the PIN on the Trezor!!  This is a fundamental problem here.

Anyone else have this?  Please advise.

That's normal behavior. You can't send bitcoin without it plugged in(it will ask for PIN again before signing).

Just click "forget" if you don't want to stay logged in. I like it because I can use it as a watch-only wallet.

TREZOR FAQ

---

Original post:

Hello all!

Today we'd like to announce a project I and stick have been working on for the last couple of weeks. We decided that we want to keep the development open since the beginning.

We are creating a hardware bitcoin wallet, basically a device that is a secure place to store private keys to your bitcoin addresses. Because all transactions are signed in the device itself, the keys never leave the device and thus cannot be stolen by a virus, malicious code or an attacker.

We believe that this project is very improtant for the bitcoin world, because it gives the ability to use the highest possible security measures, which were only available for geeks until now, for all bitcoin users, even the non-technical savvy ones.

There will be two versions of the wallet available:
1) A shield for Raspberry Pi (for DIY hackers)
2) Custom hardware based solution (for common consumers)

Both versions will be open-source (both hardware and software!) and will provide the same functionality, like for example:

* Deterministic BIP 0032 compatible wallet algorithm (=unlimited count of addresses)
* No need for periodic backups, writing down the seed to paper during the device initialization will be enough forever
* Unlimited count of inputs and outputs in transaction (transaction streaming API)
* Plug & Play - no driver installation on a desktop computer required
* Unauthorized physical access to wallet protected by PIN
* Optionally wallet will require one-time-passwords for important actions

Custom hardware version will have these extra features:

* Impossibility to obtain private keys from the device in a case of theft
* Impossibility to re-flash the device with malicious code
* Possibility to do paper-backup of private keys only once during wallet initialization
* iPod Shuffle sized aluminium case for durability and robustness
* Variety of colors to tell the wallets apart by simply looking at them

We believe that we have enough knowledge and experience to succesfully finalize this product. Stick is a hacker and he has been involved in development for quite some time. He's also one of the founders of Brmlab hackerspace, which you may know from Prague Bitcoin conference 2011. We've already done arrangements with a hardware manufacturer who has confirmed that he's able to deliver casings for our custom solution.

Sneak peek preview of our hardware:
https://i.imgur.com/miTdP.jpg

Just got my Trezor.  Followed all instructions - set a PIN, wrote down the recovery seed words.
...
Please advise.

Just got my Trezor.  Followed all instructions - set a PIN, wrote down the recovery seed words.

BUT when I go to unplug the Trezor, the computer continues to "remember" me.  And more troubling, when I plug the Trezor back in, it does NOT ask for the PIN on the Trezor!!  This is a fundamental problem here.

Anyone else have this?  Please advise.

Just got my Trezor.  Followed all instructions - set a PIN, wrote down the recovery seed words.

BUT when I go to unplug the Trezor, the computer continues to "remember" me.  And more troubling, when I plug the Trezor back in, it does NOT ask for the PIN on the Trezor!!  This is a fundamental problem here.

Anyone else have this?  Please advise.

When handling or applying any pressure at all on the Trezor's case, I hear lots of creaking/sticky plastic noises.  I tried this on someone else's Trezor and did not notice this. Is this normal?

When handling or applying any pressure at all on the Trezor's case, I hear lots of creaking/sticky plastic noises.  I tried this on someone else's Trezor and did not notice this. Is this normal?

Has anyone brought this up to them already?   I can try and do so if no one has brought it up to them...