eXch - instant exchange BTC / LN / XMR / LTC / ETH / ERC20 - page 2.

apogio

hero member

Activity: 560

Merit: 1060

Quote from: icopress on December 31, 2024, 04:31:12 AM

I congratulate everyone on the upcoming New Year! 🎅

You are all amazing and every time I read the posts in this thread I admire what a close-knit community we managed to build together around eXch. If you allow me, I would like to announce that among the 16 most active visitors of this thread, a crypto capsule with eXch attributes will be raffled off.

The winner will be determined by the last block mined in the outgoing year (UTC). Wink

Code:

0 - paid2
1 - examplens
2 - LoyceV
3 - dkbit98
4 - GazetaBitcoin
5 - bitmover
6 - Pmalek
7 - JollyGood
8 - NotATether
9 - Lucius
a - apogio
b - joker_josue
c - BlackHatCoiner
d - Cricktor
e - d5000
f - fillippone

This is an initiative you don't see often...

I don't know what to say, but being a part of your team was an honor.

Happy new year exch team!

joker_josue

legendary

Activity: 1890

Merit: 5197

**In BTC since 2013**

Quote from: paid2 on December 31, 2024, 05:57:43 AM

You can create a backorder.
You can see eXch support's answer here:

Quote from: eXch Support on October 10, 2024, 03:15:21 AM

As nc50lc mentioned, is in high demand and our reserves are regularly empty.

However, as you can see in our last 24h volumes, we have not removed it (nor planning to do for now), and if you would like to get XMR when it's empty you can still open a backorder (this is done like any other order), and wait for the required reserve to become available. Once the reserve is available, the order gets executed in a priority automatically. Meanwhile the order is awaiting for reserves, there is an option to request for an automatic refund anytime if you consider a refund necessary.

Thanks for the clarification. I was sent this post and didn't memorize it.

I think the relevant point is that it will always be possible to reverse this exchange order if it takes longer than expected.

paid2

hero member

Activity: 504

Merit: 1065

Crypto Swap Exchange

Quote from: icopress on December 31, 2024, 04:31:12 AM

I congratulate everyone on the upcoming New Year! 🎅

You are all amazing and every time I read the posts in this thread I admire what a close-knit community we managed to build together around eXch. If you allow me, I would like to announce that among the 16 most active visitors of this thread, a crypto capsule with eXch attributes will be raffled off.

The winner will be determined by the last block mined in the outgoing year (UTC). Wink

Great initiative and excellent idea, thank you! Cheesy

I wish a happy upcoming year to all participants of this thread!

Quote from: joker_josue on December 31, 2024, 05:49:05 AM

However, a doubt arose in my mind.
What happens when we try to exchange for a currency that does not exist in reserve?

For example, at the time of this post XMR has zero reserves. If I try to convert BTC to XMR what happens?

You can create a backorder.
You can see eXch support's answer here:

Quote from: eXch Support on October 10, 2024, 03:15:21 AM

As nc50lc mentioned, XMR is in high demand and our reserves are regularly empty.

However, as you can see in our last 24h volumes, we have not removed it (nor planning to do for now), and if you would like to get XMR when it's empty you can still open a backorder (this is done like any other order), and wait for the required reserve to become available. Once the reserve is available, the order gets executed in a priority automatically. Meanwhile the order is awaiting for reserves, there is an option to request for an automatic refund anytime if you consider a refund necessary.

joker_josue

legendary

Activity: 1890

Merit: 5197

**In BTC since 2013**

Quote from: icopress on December 31, 2024, 04:31:12 AM

You are all amazing and every time I read the posts in this thread I admire what a close-knit community we managed to build together around eXch. If you allow me, I would like to announce that among the 16 most active visitors of this thread, a crypto capsule with eXch attributes will be raffled off.

The winner will be determined by the last block mined in the outgoing year (UTC). Wink

Congratulations on the initiative. We will be waiting for your comment.

However, a doubt arose in my mind.
What happens when we try to exchange for a currency that does not exist in reserve?

For example, at the time of this post XMR has zero reserves. If I try to convert BTC to XMR what happens?

fillippone

legendary

Activity: 2380

Merit: 17063

Fully fledged Merit Cycler - Golden Feather 22-23

Quote from: icopress on December 31, 2024, 04:31:12 AM

I congratulate everyone on the upcoming New Year! 🎅

You are all amazing and every time I read the posts in this thread I admire what a close-knit community we managed to build together around eXch. If you allow me, I would like to announce that among the 16 most active visitors of this thread, a crypto capsule with eXch attributes will be raffled off.

Thank you Icopress and eXch for organising this.
It has been a great year and I wish eXch, Icopress and all signature members a prosperous 2025!

icopress

legendary

Activity: 1456

Merit: 5874

light_warrior ... 🕯️

I congratulate everyone on the upcoming New Year! 🎅

You are all amazing and every time I read the posts in this thread I admire what a close-knit community we managed to build together around eXch. If you allow me, I would like to announce that among the 16 most active visitors of this thread, a crypto capsule with eXch attributes will be raffled off.

The winner will be determined by the last block mined in the outgoing year (UTC). Wink

Code:

0 - paid2
1 - examplens
2 - LoyceV
3 - dkbit98
4 - GazetaBitcoin
5 - bitmover
6 - Pmalek
7 - JollyGood
8 - NotATether
9 - Lucius
a - apogio
b - joker_josue
c - BlackHatCoiner
d - Cricktor
e - d5000
f - fillippone

examplens

legendary

Activity: 3514

Merit: 3585

Crypto Swap Exchange

Quote from: Cricktor on December 29, 2024, 05:56:38 AM

It seems to me that eXch's status page isn't fully automatic and this is maybe for a good reason. If it were automatic, as also NotATether suggests, there would be an incentive for attackers or competitors to disrupt and exploit the automatism. It's simple, if you can easier trigger a less favourable service status of eXch for potential customers, those will likely hold or not do a transaction thus hampering eXch's business. I guess eXch has some human judgement involved for their service status page.

We do not know everything that happens in the exch backend and how many potential threats were prevented before they even managed to affect the smooth functioning of the service. I'm not sure how useful automation would be in such cases.

Cricktor

hero member

Activity: 714

Merit: 1010

Crypto Swap Exchange

Quote from: NotATether on December 29, 2024, 01:30:49 AM

Quote from: ? on December 28, 2024, 01:54:49 PM

Hi yes I can confirm all went through and is good, however a suggestion from me would to update system status when issues happen just so nobody is unclear about any issues that are happening before an exchange.

They should have an https://exch.cx/status page along with some software that monitors the RPC connections to their various full nodes as well as to their website and other systemd services, so that they can easily write [ONLINE] [OFFLINE] statuses, and a benefit of that would be no privacy-invading scripts or web services required.

I was a bit puzzled why eXch didn't quite update their status page during the last technical issues. Understandably some users with stuck transactions complained because likely they wouldn't have had initiated transactions knowing there have been pending issues.

It seems to me that eXch's status page isn't fully automatic and this is maybe for a good reason. If it were automatic, as also NotATether suggests, there would be an incentive for attackers or competitors to disrupt and exploit the automatism. It's simple, if you can easier trigger a less favourable service status of eXch for potential customers, those will likely hold or not do a transaction thus hampering eXch's business. I guess eXch has some human judgement involved for their service status page.

I know and understand, it's no funny experience when you start a transaction with eXch and things don't run as smoothly as usual. Good to read and see that reported issues here are properly resolved.

NotATether

legendary

Activity: 1568

Merit: 6660

bitcoincleanup.com / bitmixlist.org

Quote from: ? on December 28, 2024, 01:54:49 PM

Hi yes I can confirm all went through and is good, however a suggestion from me would to update system status when issues happen just so nobody is unclear about any issues that are happening before an exchange. Anyways all is resolved and I hope exch continues to thrive and prosper.

They should have an https://exch.cx/status page along with some software that monitors the RPC connections to their various full nodes as well as to their website and other systemd services, so that they can easily write [ONLINE] [OFFLINE] statuses, and a benefit of that would be no privacy-invading scripts or web services required. Can be done with jQuery and Bootstrap.

?

Activity: -

Merit: -

Quote from: eXch Support on December 28, 2024, 04:56:29 AM

Quote from: ? on December 27, 2024, 07:41:21 PM

I know right my transaction has been on hold and it's quite large and they won't refund me, I don't know if it's a potential exit scam or what it's not FUD if they are actively holding users funds. And on top of that ("All systems operational"). Also due to onion site being offline, makes me think the site could of been taken down by law enforcement, due to the lax regulation. Which btw is not why I use it. I just used it because of low fees but anyways just a heads up don't use service till this is resolved. Also I just realised that the account that has been commenting "eXch Support" which made a comment "Hi, I confirm that we are currently experiencing some technical problem. All orders will be processed as soon as possible, our relevant team is working to solve the problem." on December 27, 2024. This account seems to be a different one to the ones they normally use being that the original has a "Full Member" Position and this one that made the comment has a "Newbie" Position. Ohhh well if I got scammed no point in crying I can't do anything this should just make someone who has the skills create a dex of this, and maybe include privacy coins. We will see what happens but at least new transactions should be halted and or system updated. And current transactions able to make refunds. Regardless nothing I can do now guess I will just have to hope I get my coins.

Quote from: ? on December 27, 2024, 11:16:23 PM

When the system has problems, you should stop the automatic exchange service, or issue a notice asking users not to send funds to you.
Instead of letting more users' funds be stuck with you.
Hope to refund users as soon as possible.

Hi, eXch was not taken by law enforcement, and is not exit scamming.

We are sorry for the delay which was necessary to process the orders, there was some hardware failure on the database node. It took some time because we had to replace some server part that was unavailable at the moment. This issue is now solved and all operations are restored and fully functional.

(By the way, the official eXch account already confirmed that eXch Support is legit in at least 2 forum messages : 1 (last line) + 2)

Quote from: Heibo on December 27, 2024, 11:33:28 PM

My funds are stuck for 2 hours. I need help.

If you still have any problem with your order, please contact me in private with your order number.

Hi yes I can confirm all went through and is good, however a suggestion from me would to update system status when issues happen just so nobody is unclear about any issues that are happening before an exchange. Anyways all is resolved and I hope exch continues to thrive and prosper.

fillippone

legendary

Activity: 2380

Merit: 17063

Fully fledged Merit Cycler - Golden Feather 22-23

Quote from: ? on December 28, 2024, 04:43:06 AM

Good morning,
My 20k exchange has now been finally confirmed and I have received my coins - for me the problem is solved.
Greetings

I did a small exchange between two shitcoin to test the functioning of the website, and all went smoothly.

Quote from: LoyceV on December 28, 2024, 04:26:56 AM

Quote from: eXch on July 31, 2024, 06:42:20 AM

We now have a dedicated forum support operator that is available to answer exchange and order-related questions via PM or in this thread.
eXch Support (https://bitcointalksearch.org/user/exch-support-317539)

Suggestion: leave feedback to confirm this on the Support account.

This is a good idea.
I'm glad to see this account has been used slightly over the last few days. Hopefully, it will stay active in supporting the community.

examplens

legendary

Activity: 3514

Merit: 3585

Crypto Swap Exchange

Quote from: ? on December 27, 2024, 11:16:23 PM

When the system has problems, you should stop the automatic exchange service, or issue a notice asking users not to send funds to you.
Instead of letting more users' funds be stuck with you.
Hope to refund users as soon as possible.

The system is quite automated and it is probably not possible to react immediately after the first stuck transaction. The most important thing is to start solving the problem immediately.
This is the first time that problems have arisen in the work, I guess it will not be the last either, but it is certainly encouraging to know that everything was always resolved in the shortest possible time and that not a single user was harmed.

eXch Support

newbie

Activity: 10

Merit: 20

Quote from: ? on December 27, 2024, 07:41:21 PM

I know right my transaction has been on hold and it's quite large and they won't refund me, I don't know if it's a potential exit scam or what it's not FUD if they are actively holding users funds. And on top of that ("All systems operational"). Also due to onion site being offline, makes me think the site could of been taken down by law enforcement, due to the lax regulation. Which btw is not why I use it. I just used it because of low fees but anyways just a heads up don't use service till this is resolved. Also I just realised that the account that has been commenting "eXch Support" which made a comment "Hi, I confirm that we are currently experiencing some technical problem. All orders will be processed as soon as possible, our relevant team is working to solve the problem." on December 27, 2024. This account seems to be a different one to the ones they normally use being that the original has a "Full Member" Position and this one that made the comment has a "Newbie" Position. Ohhh well if I got scammed no point in crying I can't do anything this should just make someone who has the skills create a dex of this, and maybe include privacy coins. We will see what happens but at least new transactions should be halted and or system updated. And current transactions able to make refunds. Regardless nothing I can do now guess I will just have to hope I get my coins.

Quote from: ? on December 27, 2024, 11:16:23 PM

When the system has problems, you should stop the automatic exchange service, or issue a notice asking users not to send funds to you.
Instead of letting more users' funds be stuck with you.
Hope to refund users as soon as possible.

Hi, eXch was not taken by law enforcement, and is not exit scamming.

We are sorry for the delay which was necessary to process the orders, there was some hardware failure on the database node. It took some time because we had to replace some server part that was unavailable at the moment. This issue is now solved and all operations are restored and fully functional.

(By the way, the official eXch account already confirmed that eXch Support is legit in at least 2 forum messages : 1 (last line) + 2)

Quote from: Heibo on December 27, 2024, 11:33:28 PM

My funds are stuck for 2 hours. I need help.

If you still have any problem with your order, please contact me in private with your order number.

?

Activity: -

Merit: -

Good morning,
My 20k exchange has now been finally confirmed and I have received my coins - for me the problem is solved.
Greetings

LoyceV

legendary

Activity: 3290

Merit: 16489

Thick-Skinned Gang Leader and Golden Feather 2021

Quote from: eXch on July 31, 2024, 06:42:20 AM

We now have a dedicated forum support operator that is available to answer exchange and order-related questions via PM or in this thread.
eXch Support (https://bitcointalksearch.org/user/exch-support-317539)

Suggestion: leave feedback to confirm this on the Support account.

Zwei

hero member

Activity: 510

Merit: 574

Too Little, Too Late.

not sure if the ddos attack have been dealt with for the .onion website. but on the clearnet, i just did an exchange to get some litecoin, and it was processed as fast as always.

Pmalek

legendary

Activity: 2730

Merit: 7065

The onion site is back up and running again, so they found a way to deal with the DDOS attacks. I am sure the team will start processing the backlog of orders as soon as possible, if they haven't already begun.

Quote from: ? on December 27, 2024, 07:41:21 PM

Also I just realised that the account that has been commenting "eXch Support" which made a comment "Hi, I confirm that we are currently experiencing some technical problem. All orders will be processed as soon as possible, our relevant team is working to solve the problem." on December 27, 2024. This account seems to be a different one to the ones they normally use being that the original has a "Full Member" Position and this one that made the comment has a "Newbie" Position.

Both accounts belong to eXch and are operated by their people. The newbie account you talk about is a dedicated support agent for Bitcointalk that can be contacted by customers who are experiencing issues with the service.

?

Activity: -

Merit: -

Quote from: Heibo on December 27, 2024, 11:33:28 PM

My funds are stuck for 2 hours. I need help.

Did you get help?

Heibo

member

Activity: 122

Merit: 22

bestcrypto.shop

My funds are stuck for 2 hours. I need help.

?

Activity: -

Merit: -

Quote from: eXch Support on December 27, 2024, 04:33:57 PM

Quote from: ? on December 27, 2024, 04:24:20 PM

Currently my Exchange from this afternoon is stuck, according to support there is an internal system error.
I am waiting for completion

Hi, I confirm that we are currently experiencing some technical problem. All orders will be processed as soon as possible, our relevant team is working to solve the problem.

When the system has problems, you should stop the automatic exchange service, or issue a notice asking users not to send funds to you.
Instead of letting more users' funds be stuck with you.
Hope to refund users as soon as possible.

Topic: eXch - instant exchange BTC / LN / XMR / LTC / ETH / ERC20 - page 2. (Read 30243 times)