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Topic: eXch - instant exchange BTC / LN / XMR / LTC / ETH / ERC20 - page 34. (Read 27792 times)

legendary
Activity: 3290
Merit: 16489
Thick-Skinned Gang Leader and Golden Feather 2021
Yes, I thought so too but you are the first person who answers in more than 12 hours.
It looks like you were refunded.



We use:

- our on-site support ticketing system
- email (both with and without PGP)
- SimpleX

For fast and secure assistance please use our ticketing system as it's monitored and attended by all of our team members. Your communications will be encrypted by our own TLS certificate on our HTTP server without any intermediary third-party servers (such as Cloudflare), since all the frontend servers belong fully to us and operate strictly on bare metal hardware that will be automatically considered compromised by a state-level attacker in case there is a single unexpected reboot to happen.

Email without PGP is also a fast option which is also attended by various people but less secure.

Email with PGP is a slower option, since the PGP key is only possessed by the core admin/founder.

SimpleX is only attended by the core admin who is not always online and doesn't have it installed on a mobile device (which might change later).
legendary
Activity: 1148
Merit: 1001
Could you please tell me something?
It shows "General error (ERROR_SENDING)". My guess is the LN network couldn't find a route, or you may not have enough inbound capacity. You'll have to wait for support to respond.

Yes, I thought so too but you are the first person who answers in more than 12 hours.

UPDATE: Well, everything ended up fine. A refund form came up on their page without anyone contacting me previously. I've requested the refund and I have my money back now.

This *inbound* thing is exasperating. How can you prevent this from happening before doing the actual transaction?
legendary
Activity: 3290
Merit: 16489
Thick-Skinned Gang Leader and Golden Feather 2021
Could you please tell me something?
It shows "General error (ERROR_SENDING)". My guess is the LN network couldn't find a route, or you may not have enough inbound capacity. You'll have to wait for support to respond.
legendary
Activity: 1148
Merit: 1001
I had a problem with a swap XMR>BTCLN (order #xxxx341bcb9) and haven't got my coins, I've asked for help hours ago in your chat without any answer. I've opened a support ticket too (xxxx53f1afb56c) and I'm still waiting for an answer. Could you please tell me something? Thank you!
legendary
Activity: 1680
Merit: 6524
Fully-fledged Merit Cycler|Spambuster'23|Pie Baker
Can't express my gratitude for this beauty.

Indeed, it look great! Congrats padawan for winning it! Smiley



The 8th free raffle is now started, feel free to join to try to win a nice Custom eXch Cryptosteel Capsule!  Wink

Once again, many thanks to eXch and paid2 for these gifts!

I registered just now and, again, I announced this raffle too in the Romanian translation of OP and also in the thread dedicated for contests Smiley
hero member
Activity: 560
Merit: 1060
Can't express my gratitude for this beauty.




Thanks to everyone who have helped organising these raffles.
hero member
Activity: 504
Merit: 1065
Crypto Swap Exchange
The 8th free raffle is now started, feel free to join to try to win a nice Custom eXch Cryptosteel Capsule!  Wink

[FREE RAFFLE] - Custom eXch Cryptosteel Capsule (#8)!


Quote
hero member
Activity: 504
Merit: 1065
Crypto Swap Exchange
--snip--

Good luck to all participants!

Thank you once again Gazeta!



I noticed that eXch is sponsoring MoneroKon, a 3 days Monero conference in Prague in June  Smiley It's always great to see you supporting such events and projects focused on anonymity!

legendary
Activity: 1680
Merit: 6524
Fully-fledged Merit Cycler|Spambuster'23|Pie Baker
You are welcome to join the 7th free raffle to try to win a nice Custom eXch Cryptosteel Capsule!  Wink

Thank you, paid2 and eXch for this new raffle and also thank you for sharing these images. It was better, perhaps, if the capsule was out of the box, but at least we can have an idea about how the package looks like Smiley

I'd also like to mention that seventh raffle was propely highlighted inside Romanian board (inside the local translation of OP and also inside our thread dedicated for such events.

Good luck to all participants!
hero member
Activity: 504
Merit: 1065
Crypto Swap Exchange
You are welcome to join the 7th free raffle to try to win a nice Custom eXch Cryptosteel Capsule!  Wink

[FREE RAFFLE] - Custom eXch Cryptosteel Capsule (#7)!


I received my parcel today, thank you very much for the competition and the smooth shipping from Poland, it went really quickly.

Here are some photos of the gift I received.







I'll have to take a closer look at it now to secure my SEED, THANK YOU.
legendary
Activity: 3276
Merit: 2442
I guess this exchange sits in the optimal place between a dex and a populated centralized exchange.

I ve done some research and it seems to me eXch don't suffer the liquidity problems which bisq does since eXch owns their own funds. I recently installed bisq again just to see how it has been doing and again I was disappointed. It was a ghost town. There were many XMR sellers and buyers and that's because they can't trade that stuff on any other exchange probably but there were only 3 orders for LTC which is absurd.

Pros:
+eXch doesn't require any KYC
+It offers their own funds, don't rely on user funds
+automated, no waiting

Cons:
-Not decentralized, can be taken down

I think I'd rather use this exchange instead of using bisq or binance. Bisq has liquidity/user adoption problems and binance can selectively scam you out of your account.
hero member
Activity: 504
Merit: 1065
Crypto Swap Exchange
I've just seen that you've managed to solve the problem with the Monero node, well done! I'm glad this problem has been solved, even if I find the lack of will from the XMR devs quite astounding...  Roll Eyes



https://exch.cx/status
legendary
Activity: 2352
Merit: 6089
bitcoindata.science
4. (to eXch): Is there any special treatment in place if it comes to your attention that fraudulently gained crypto goes through eXch?

They find out about it only after the exchange is complete, like the one in the @matrixconnor case. Unfortunately, by then it is already too late to do anything. Everyone should take care of their money, they should not expect that someone else will do it for them.

I think it is impossible to check if the fund comes from a fraudulent activity or not before sending... the service would be very slow. And honest users could have been freeze by mistake.
legendary
Activity: 3472
Merit: 3507
Crypto Swap Exchange
Hello eXch mod - please refer to this post. I’ve had $211,000 of my funds stolen yesterday and the scammers sent it to your exchange

I'm sorry for your loss. Unfortunately, this is over and no one, not even Exch, can help you. Immediately after the first confirmation, the purchased coins were sent. User funds are not kept for a long time on this exchange, and everything is automated, so the chances it will freeze any transactions are zero.

Hm good timing ... or maybe bad dunno, but I have a question about freezing/frozen crypto because of this  (eXch being used as exchange in FixedFloat breach according to beincrypto). Even if untrue it piqued my interest in regards to frozen crypto.

1. (to anyone): How does freezing crypto even work?
2. (to anyone): How effective is it?
3. (to eXch): Did you suffer any loss, because of crypto freezing?

You are asking the question in the wrong place. There is no coin freeze on Exch.

Quote
4. (to eXch): Is there any special treatment in place if it comes to your attention that fraudulently gained crypto goes through eXch?

They find out about it only after the exchange is complete, like the one in the @matrixconnor case. Unfortunately, by then it is already too late to do anything. Everyone should take care of their money, they should not expect that someone else will do it for them.
newbie
Activity: 3
Merit: 0
Hm good timing ... or maybe bad dunno, but I have a question about freezing/frozen crypto because of this  (eXch being used as exchange in FixedFloat breach according to beincrypto). Even if untrue it piqued my interest in regards to frozen crypto.

1. (to anyone): How does freezing crypto even work?
2. (to anyone): How effective is it?
3. (to eXch): Did you suffer any loss, because of crypto freezing?
4. (to eXch): Is there any special treatment in place if it comes to your attention that fraudulently gained crypto goes through eXch?

These questions are out of interest and are not meant as subtle arguments for whatever (given the previous post I feel the need to clarify).
newbie
Activity: 8
Merit: 0
Hello eXch mod - please refer to this post. I’ve had $211,000 of my funds stolen yesterday and the scammers sent it to your exchange

Hey everyone,

Yesterday I had my entire life savings of $211,000 stolen from me and the scammers sent it to a crypto exchange platform eXch.cx It was a total of 62 eth. This was literally all the money that I been working with to help my mom who is dying right now from heart disease. I know the whole point of crypto is to be anonymous but please I really need your help, this was everything that I had and it was for my family and to survive. I never clicked on any airdrop scam or link so I’m pretty sure I was hacked in some sophisticated manner. I already got a police report which I can show and also I hired someone to do an investigative report log showing the exact trace from my trust wallet account into the final destination which is the scammers wallet and exchange he sent it to. I am a new user here and can not direct message the moderator for the https://exch.cx which he posted on this forum and his username is eXch. Please if somebody can reach out to him and ask to freeze the assets that would mean the world. I am in a very bad place right now in my life
Link: https://bitcointalksearch.org/topic/exch-instant-exchange-btc-ln-xmr-ltc-eth-erc20-577207

The scammer's addresses are 0x73f8a08aadcfd850e1a0ff18c0ea12f634775813 and 0xfaa7a4e434a33289c2f257876bc7e1bafd328577which were made on the eXch platform, then the scammers exchanged the ETH and send them to the main eXch 0xf1da173228fcf015f43f3ea15abbb51f0d8f1123 wallet



————-  below is the investigative report —————

On-chain investigation report
0x32d502fdf445a7d76b16a65d83bbdfa796628ce6 (my trust wallet)

On 04/03/24 hackers 0xed4dcc6bcbc850db680061ab28c5280cc93a9374 sent 0.15 ETH
(0x6389e5f2fbc06039e7778e9908d5ad81a50a761ace6fdfd08efee152a8ea5acd) to
0x32d502fdf445a7d76b16a65d83bbdfa796628ce6 presumably to use that amount for transaction
fees.
0xeD4DCC6BcBC850db680061Ab28c5280CC93A9374 had the last transfer
(0x744c3225cb3b7d8d676e6a5300dac7c5f7978a7f4821d53f844b039217b41e6b) to a MEXC
Global 0x8aa62b26c934af89d4e91b36fb7b5e329f53c5f2 personal address and then cashed out
(0xa75d082b41941c945e58242d8f83c5c739f234b921f59c9f8b0c94da0805d521) to
0x75e89d5979e4f6fba9f97c104c2f0afb3f1dcb88 MEXC Global main address of the exchange.

From the victim’s 0x32d502fdf445a7d76b16a65d83bbdfa796628ce6 address the hackers
transferred crypto tokens:
• 0xb7310125fcdf002089aff053f1a62b99eaa9c3ac6df6145c9a06cc612359e05b
• 0x94abf156a49d27898d115527c9a484c4712cc6230d715bcd8b981daffc5fed06
• 0x1b4ffb10b7186b4dfba2061321c3a0245f79ac0812251dc06e40518b56286fea
• 0x2786e3f48ce88df1c7504c3605235d0d6e6859e57042fdc8db5e8748f7c5ff91
• 0x147c1d9d295d2548d055373333118ab57bdf025338d667b7fba3ad7cdb8113b5

On the same day they also transferred 0.15 ETH
0x0edfd4402cf10d3e1f566609ddc783dc461bc42f69919acd75119fdfde7e4100 to
0x9987baf72097277efc52fb5307b9d2b98255142c address.

All the stolen from 0x32d502fdf445a7d76b16a65d83bbdfa796628ce6 crypto went to that
address.
Then the hacker swapped the stolen tokens to ETH:
• 0xffb52caa42fd8c7a0f1733227089339ee5d302173f8c4dec2550fa72132b8bcc
• 0x63d51fba10a001f6a9871d12ee3ea15273828ca48f376819ccbe1572d7cbe581
• 0x1b4ffb10b7186b4dfba2061321c3a0245f79ac0812251dc06e40518b56286fea
• 0x2786e3f48ce88df1c7504c3605235d0d6e6859e57042fdc8db5e8748f7c5ff91
• 0x147c1d9d295d2548d055373333118ab57bdf025338d667b7fba3ad7cdb8113b5
• 0xa1c290774dafe5dad8c2db41dd44d0ed87ecf02acf2073d35a207304ca369b57
• 0xcd2aebe8b87c4d300f56aa3272404b0e9e4114ccb8e4d9e139de0d36c18e1982
• 0xaf1e1710a69aacc6d51fe03326d4bdb2f76caaafeabd618348399de5b19e347f
• 0x2b40d0edc6d42c2ba41ba148830fa7016da3bbb7649395518bab1387ccb067ef

And transferred them
(0x07d7eed9dabe1c2f10dd447b43d3faf272d22146686bc3c25bfa3a719c659a43,
0x36bae030cccae8be6239962f88eab31badfcbcaf7c9f8c0ce9985b1432a81b68) to disposable
eXch exchange addresses (0x73f8a08aadcfd850e1a0ff18c0ea12f634775813 and
0xfaa7a4e434a33289c2f257876bc7e1bafd328577 respectively) for the purpose of 1 transaction
(0xa4d2cb52205a3f679a8cc64538f1d55af1be8b79f3c6d38d860788feb47dc43e and
0x7973f8bcdca8473a3d5c6ef11f4e96bb7d1d7030d36005b74a0fecd817ae022b respectively) on
the main eXch exchange address 0xf1da173228fcf015f43f3ea15abbb51f0d8f1123 (with
thousands of transactions).
eXch exchange can be contacted to freeze the operation and continue the investigation
https://exch.cx/support .
hero member
Activity: 504
Merit: 1065
Crypto Swap Exchange
I was unlocky so far in these raffles, but hopes dies last Smiley

I just registered for this one and I want to thank again to eXch and paid2 for offering these collectibles, respectively for organizing the free raffles. I announced this raffle too in the Romanian translation of OP and also in the thread dedicated for contests Smiley

Good luck again to all participants!

Thank you for all the translations and for announcing the raffle in the Romanian locale!  

You're right to keep hope, like apogio on the last one Grin

Our winner is apogio!! Congrats to you!  Cool

Oh my god. Normally I am the unluckiest person in the room, but today was my lucky day. Thanks paid2. Thanks everyone! Good luck in the next one!

Good luck!  Smiley
legendary
Activity: 1680
Merit: 6524
Fully-fledged Merit Cycler|Spambuster'23|Pie Baker
I was unlocky so far in these raffles, but hopes dies last Smiley

I just registered for this one and I want to thank again to eXch and paid2 for offering these collectibles, respectively for organizing the free raffles. I announced this raffle too in the Romanian translation of OP and also in the thread dedicated for contests Smiley

Good luck again to all participants!
hero member
Activity: 504
Merit: 1065
Crypto Swap Exchange
The first of the Capsules are being sent out todayCool

Great news! Smiley Thanks for the update!



Feel free to join the sixth free raffle and try to win a nice Custom eXch Cryptosteel Capsule!  Cool

[FREE RAFFLE] - Custom eXch Cryptosteel Capsule (#6)!


Quote
member
Activity: 56
Merit: 140
https://talkimg.com/images/2024/02/28/f2pW5.png

You can join the new Free Raffle and try to win a nice Custom eXch Cryptosteel Capsule!    Wink

[FREE RAFFLE] - Custom eXch Cryptosteel Capsule (#5)!

The first of the Capsules are being sent out todayCool
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