Topic: EXMO.com Cryptocurrency Exchange [Official Thread] - page 41. (Read 61332 times)

fifth day,
they couldn't answer a ticket after 5 days yet
my money is on the air

 i said to online support can you check this advcash transaction
a3ef889c-b936-4d80-8cdb-f2ba347c7bdb
you received funds or not, she say : Dear user, I can't help You. then closed the chat  
3 days left you can't check an advcash transaction? what the fuck your are doing?
you are not a big exchanger, bigger exchangers like hitbtc resolve problems faster.

24 Hour Volume
hitbtc $705,478,369   
exmo $154,772,620   

Hi Exmo,

I have made several requests for change in Email ID and it's been almost a week since then and I am yet to hear something other than - We have received your request and your Ticket No is XXXXXXX.

Also withdrawl conirmation mails are never deleivered to my rediffmail.com Email. Is this an issue with you or rediffmail ? Could you please investigate ?

How soon can you change my Email ID ? Why does it take so much time to do this ? Why don't you give us the option to do this ourselves after we have logged in and accessed the Settings panel ?

I am loosing my faith in you with each passing day !

Dear community,

Due to the increased interest to the cryptocurrency market, the vast majority of world markets experience difficulties. EXMO platform is also the case. We are currently experiencing high activity and technical overloads on the platform.

EXMO team would like to claim that it has already maximized the efficiency of its business processes and still keeps minimizing the overloads to enhance the work of the platform.

- EXMO technical support is working 24/7. Any ticket won’t be left unviewed.

- Inquiries requesting for deposits/withdrawals of fiat/crypto funds are all processed in order of arrival.

Please make sure to consider EXMO current situation. We are currently introducing the innovations that would make EXMO platform #1 by speed, convenience, and funds deposits/withdrawals effectiveness.


Thank you for understanding
Your respectfully, EXMO team

2 days left they didn't transfer my advcash deposit.
they left online chat

Dmitry Rogozhin joined the chat
Dmitry Rogozhin left the chat 

Smell of scamming
be aware exmo

I am disappointed with EXMO service
case about UAHPAY coins that too, why an exchanger can put a fake price on the market cap?

Because you are unprofessional, Have a lot of trouble. If you were a professional, you did not have that much problem.
site is down. deposit don't transfered. withdraw don't paid. verify takes a lot of time.

traders don't need your apologize . Do your job right

  amateurs
after 1 day my advcash deposit not transfered yet, they say wait 3 to 10 days for receive email from us.

most of the times, site is down or slow.

Dear Exmo,

You are getting very bad reviews in the exmo chat...
Most people just want to know where their money is.

It just so happens to be that I am one of those people, money is missing, there is no record in transaction history.
This makes people freak out and become impatient.
If you want to help your customers, try to understand them a little more because the way things are handled right now are abysmal.

Nobody at Exmo can even tell me if my money is SAFE.
I can deal with a delay in customer support.
I can deal with waiting in line for a week.
But i cannot be expected to deal with transactions that are completely invisible, transactions with no history. I'm just supposed to sit here in anxiety that my money is floating 'somewhere'.

I'm actually considering moving to GDAX or Coinbase, please prove me wrong.

I was told i'd be contacted within the day... it's been 45 hours now.

Inquiry 226137

PS: as of now exmo.com website is down...
PPS: I am seriously convinced now that EXMO has banned my IP from reaching their website. I reached support on my phone (different IP), they told me they were having trouble with the website (this part is still understandable). But now my phone IP is also blocked from reaching EXMO.com and the only way i can reach it is by using an anonymous IP.

What-The-Hell Exmo.

Thank you for feedback. Temporary difficulties with ETH withdrawal are due to Ethereum network overload. Please read more on EXMO website.

Your respectfully, EXMO team

Please write a request to [email protected] indicating your problem.

Your respectfully, EXMO team

We apologize for the delays due to the increased activity on the platform and number of requests. EXMO team reviews every ticket in order of arrival and resolves every issue.

Your respectfully, EXMO team

Hello EXMO,

Please can u fix

API order_trades call

It always return  {"result":false,"error":"Error 50304: Order was not found 'xxxxxxxxxx'"}

But order exist.

Good exchange, sometime withdrawal ETH take long to process

It's been 5 days now since support is not reacting to my request and I can't get my withdrawal. And now the website is down. Not a penny shall be invested in your ICO. As Charlie Lee Said: If it walks like a scam and it talks like a scam...

is UAHPAY price in Exmo a natural price?

Hi,

Please make sure to consider the following information. On the 8th December (the official holiday) EXMO bank payment provider won’t be available. Due to this, delays are liable to occur with crediting funds while depositing through Wire Transfer and SEPA. Read more here.

Your respectfully, EXMO team

Hi,

EXMO website is currently working in normal mode. We apologize for the temporary inconveniences due to increased activity and number of traders on the platform.

Your respectfully, EXMO team

Hi,

Thank you for feedback.

Your respectfully, EXMO team

@EXMO hello! how long does it take to get deposit using SEPA right now? I am in Hungary
And d oyou have any problems with that right now?