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Topic: EXMO.com Cryptocurrency Exchange [Official Thread] - page 37. (Read 61332 times)

legendary
Activity: 1222
Merit: 1003

ZEC coin doesnt approved 24 hours.


Dear garpun,
Has your problem been solved?
If not, send the number of your ticket.
Thank you.
Your respectfully, EXMO team
legendary
Activity: 1222
Merit: 1003
Been waiting for 13 days,

Saw a user who's ticket got resolved in 19 days.
Still waiting...

Then again the holidays are coming...
FML


Dear reaperisonline,
Has your problem been solved?
If not, send the number of your ticket.
Thank you.
Your respectfully, EXMO team
legendary
Activity: 1222
Merit: 1003
36 hours, no withdrawal, no response to tickets

has anybody actually ever succeeded withdrawing with this company or is it just a fraud?



Dear gopnik,
please send us the number of your ticket.
Thank you
legendary
Activity: 1222
Merit: 1003
Over 36 hours and my withdraws are still showing as verifying status.

Dear rgiles1818,
please send us the number of your ticket.
Thank you
legendary
Activity: 1222
Merit: 1003
My ZEC deposit from 18th showed up on my exmo wallet transaction history today. Still with 0 confirmations though.


Dear CoinDuck87,
please send us the number of your ticket.
Thank you
Your respectfully, EXMO team
legendary
Activity: 1222
Merit: 1003
When I try to access EXMO, I get.

502 Error
Bad gateway

Dear rgiles1818,
please try to access EXMO on https://exmo.me/en/ (our official mirror).
Thank you
Your respectfully, EXMO team
newbie
Activity: 15
Merit: 0
Dear EXMO!

Here is the numbers of My tickets regarding the same transaction:
#234958 - created 13 days ago, closed by your support 6 days ago.
#248169 - created 9 days ago, closed by your support 6 days ago.
#258590 - ticket created by your support after closing my previous tickets 6 days ago.

The transaction itself:
Date: 14.12 12:23 withdrawal 0.3469 BTC to account 1NAVLACwNZBQWyjAZo1VCu5kNbVsjRnwAd

SCREENSHOT:
https://drive.google.com/file/d/1eY-97t6XecI4kKUIhqGHGH2F-4GqKUPg/view?usp=sharing

Hope you will resolve it soon.
Thanks!
legendary
Activity: 1222
Merit: 1003

21 days and Iam still waiting for my etherium withdraw

Look like they become a scam website.

We need all user to report them as a scam website if they dont reply for 7 days.

And we should also report exmo to another websites so every one will stop doing exchange with them


Dear Sabri46,
please send us the number of your ticket.
Thank you.
Your respectfully, EXMO team
 
legendary
Activity: 1222
Merit: 1003
Do you think can we get it back or not? Because after a bad experiences with EXMO support, I fell hopeless of get my BTC back again.

I do not know what to think... Support is bad, owners and all staff is from ex-USSR.. I see no logic why some operations are sent to network others - not.
Based on other users' feedback - operations over 5k. have the longest hold period (10-15 days and more).
They say that this situation is because of the BTC network overload that is big lie (they even do not try to send operation to network)... Support asks you wait again and again - looks like they have financial problems and gain time holding big operations and asking clients to wait..  How serious their problems and will these operation be on network - I do not know..  Undecided
hope and wait..


Dear piar77,
EXMO is working. Due to the multiple increase in interest in cryptocurrency market, EXMO is experiencing an intense overload. That's why the average time for consideration of each ticket was extended. We apologize for temporary inconveniences. We do our best to stabilize the effective work of the platform. Thank you for understanding. Your respectfully, EXMO team
legendary
Activity: 1222
Merit: 1003
I am on 8 days waiting for a BTC withdrawal. Definitely not using them again, way uncool..

Dear coinhippy,
please send us the number of your ticket. It may help to solve your problem quickly.
Thank you.
Your respectfully, EXMO team
legendary
Activity: 1222
Merit: 1003
Angry
12 days waiting for withdrawal (0.36 BTC)...  who has more days? 


Dear piar77,
please send us the number of your ticket. It may help to solve your problem quickly.
Thank you.
Your respectfully, EXMO team
legendary
Activity: 1222
Merit: 1003
Greetings. Im waiting for more than 3 day 4 BCH withdrawal. Had no such problems before. Tickets are not being answered. What might be the problem?

Dear kozak.finance,
please send us the number of your ticket for quickly resolving the issue.
Thank you.
Your respectfully, EXMO team
legendary
Activity: 1222
Merit: 1003


More than 4 days there is no transaction for withdrawal in the blockchain, while the status was "Paid"!
Withdraw №2321744: 21.12 14:35 -0.151 BTC Paid

Dear CRYB,
please send us the number of your ticket for quickly resolving the issue.
Thank you.
Your respectfully, EXMO team
legendary
Activity: 1222
Merit: 1003
23.12 15:39   
- Withdrawal
USDT   -1005   Verifying   USDT

2 days, still verifying, why so long??


Dear Latienda,
please send us the number of your ticket for quickly resolving the issue.
Thank you.
Your respectfully, EXMO team
legendary
Activity: 1222
Merit: 1003
When you said 2 of your withdrawals have been processed, you mean it has been submited on the network?
Yes. Both have over 60 confirmations already. But my first withdrawal 0.3 BTC 10 days ago is PAID in the account but not yet on the network ((
Keep on waiting...

Thanks for your sharing, I have a 0.4 BTC withdrawals generated 3 days ago, it's also display "paid" on status but not on the network, Do you think can we get it back or not? Because after a bad experiences with EXMO support, I fell hopeless of get my BTC back again.


Dear darell,
please send us the number of your ticket for quickly resolving the issue.
Thank you.
Your respectfully, EXMO team
legendary
Activity: 1222
Merit: 1003
4.61 bch withdrawal waiting for 18 hours. Support said to me wait for 7 days! What is going on! is exmo scam! what can i do now

Dear kimola,
please send us the number of your ticket for quickly resolving the issue.
Thank you.
Your respectfully, EXMO team
legendary
Activity: 1222
Merit: 1003
2 Days ago Exmo.com has blocked me to withdraw and trades; all of my balances stucked there (I had some dolars deposited as well, so I am open to any exposure unfortunately) I can not do anything with my portfolio at the moment. I sent several emails, opened tickets, waited 5 hours to talk support team on live chat, they told me that they transfered the issue to technical team, still no return.

Amount::
5,143.81 USD

Proof ::
https://i.hizliresim.com/a1VoPB.jpg
https://i.hizliresim.com/YOYv3j.jpg


Dear eray,
please send us the number of your ticket.
Thank you.
Your respectfully, EXMO team
newbie
Activity: 24
Merit: 0
Any chance the sudden halt on withdrawal related to this? https://www.rt.com/business/414336-kiev-cryptocurrency-exchange-kidnapping/

It's RT.com so it's relatively reliable. Could be that the halt is to prevent him from forcefully transfer out fund, or could be that it's already too late.
member
Activity: 378
Merit: 16
I doubt this exchanger, when I see UAHPAY is in the pair list, and I want to sell it but can not ...
newbie
Activity: 5
Merit: 0
2 Days ago Exmo.com has blocked me to withdraw and trades; all of my balances stucked there (I had some dolars deposited as well, so I am open to any exposure unfortunately) I can not do anything with my portfolio at the moment. I sent several emails, opened tickets, waited 5 hours to talk support team on live chat, they told me that they transfered the issue to technical team, still no return.

Amount::
5,143.81 USD

Proof ::
https://i.hizliresim.com/a1VoPB.jpg
https://i.hizliresim.com/YOYv3j.jpg
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