Three new cryptocurrencies on EXMO cryptocurrency exchange
Considering the ongoing expanding of new trading instruments and in line with our policy of transparency, let us inform you that EXMO cryptocurrency exchange announces the integration of three new cryptocurrencies to the platform: Ripple, Monero, Tether.
This novelty will allow to trade currency pairs, the list of which we’ll announce you later.
More detailed at the news on the EXMO website.
https://exmo.me/en/news_view?id=1777&utm_source=newsletter
Topic: EXMO.com Cryptocurrency Exchange [Official Thread] - page 45. (Read 61332 times)
Will you add support for Bitcoin Cash?
Hey Exmo Team!
I'm trying to withdraw some funds out in roubles on my Russian accounts. But it keeps telling me that I need to verify some email ... how do I withdraw my FIAT ?
I'm trying to withdraw some funds out in roubles on my Russian accounts. But it keeps telling me that I need to verify some email ... how do I withdraw my FIAT ?
Yes, please enable withdrawal and deposits of btc again.
Hello Exmo,
Withdrawal is unabled for everyone and no one can withdraw or make a deposit. All other exchanges went back to normal mode 3-4 days ago. When will you make that change?
Withdrawal is unabled for everyone and no one can withdraw or make a deposit. All other exchanges went back to normal mode 3-4 days ago. When will you make that change?
Hello dear users!
Accept our apologies for the delay and any inconveniences. Thank you for your loyalty. Deposit and withdrawal of BTC will be resumed in the nearest couple of days.
Best regards, EXMO team
Yes, please enable withdrawal and deposits of btc again.
Hello Exmo,
Withdrawal is unabled for everyone and no one can withdraw or make a deposit. All other exchanges went back to normal mode 3-4 days ago. When will you make that change?
Withdrawal is unabled for everyone and no one can withdraw or make a deposit. All other exchanges went back to normal mode 3-4 days ago. When will you make that change?
Dear Exmo rep,
1- If someone lives in the U.S but would like to trade in rubles on your site, how can he open a rubles account in your website?
2- What's the most common way of making a deposit into your account as fiat?
3- How long does transferring bitcoin takes?
Thanks a lot.
1- If someone lives in the U.S but would like to trade in rubles on your site, how can he open a rubles account in your website?
2- What's the most common way of making a deposit into your account as fiat?
3- How long does transferring bitcoin takes?
Thanks a lot.
Hello dear user!
If you want to make a deposit in Rubles, you have to exchange your currency. This can be done in the Exchange section on our website. While depositing in Rubles, you can choose from a number of methods available in the Wallet section. Therefore, you cannot deposit via Western Union or MoneyGram because they are absent when selecting a method.
Regarding the most common way of making a deposit into an account as fiat, we cannot provide you such statistics, since it isn't tracked.
The transaction speed of bitcoin depends on the number of confirmations. Bitcoin needs 6 of these, so it takes time. The specific period of time cannot be stated, since it varies due to a que of confirmations in the blockchain.
Best regards, EXMO team
Dear Exmo,
I really really would like to make a deposit to your site and start trading. However, there is really not any convenient option for me to make a deposit.
For USD deposits;
Western Union and Moneygram is not available.
Other deposit options are not convenient. Some are not trustworthy, others are taking big chunk of commissions.
The only option is swift which is also very costly.
Do you have any recommendation for me?
Also, just spoke to your representative on the chat, Dmitry Averin, he claims I can register the site but i can't get my account verified because I live in the United States. However, you told me before that I can register and get verified before. So which one is correct?
If this is true, then swift option won't work either. That means it is impossible to be a member of exmo for the people who live in the U.S.
Thanks a lot.
Hello dear user!
Unfortunately, it is true. At the moment we do not verify citizens from the USA. We are really sorry about that but you can repeat your request approximately in a month. It may be possible and you can become our customer.
Best regards, EXMO team
Dear Exmo rep,
1- If someone lives in the U.S but would like to trade in rubles on your site, how can he open a rubles account in your website?
2- What's the most common way of making a deposit into your account as fiat?
3- How long does transferring bitcoin takes?
Thanks a lot.
1- If someone lives in the U.S but would like to trade in rubles on your site, how can he open a rubles account in your website?
2- What's the most common way of making a deposit into your account as fiat?
3- How long does transferring bitcoin takes?
Thanks a lot.
Hello dear user!
If you want to make a deposit in Rubles, you have to exchange your currency. This can be done in the Exchange section on our website. While depositing in Rubles, you can choose from a number of methods available in the Wallet section. Therefore, you cannot deposit via Western Union or MoneyGram because they are absent when selecting a method.
Regarding the most common way of making a deposit into an account as fiat, we cannot provide you such statistics, since it isn't tracked.
The transaction speed of bitcoin depends on the number of confirmations. Bitcoin needs 6 of these, so it takes time. The specific period of time cannot be stated, since it varies due to a que of confirmations in the blockchain.
Best regards, EXMO team
Dear Exmo,
I really really would like to make a deposit to your site and start trading. However, there is really not any convenient option for me to make a deposit.
For USD deposits;
Western Union and Moneygram is not available.
Other deposit options are not convenient. Some are not trustworthy, others are taking big chunk of commissions.
The only option is swift which is also very costly.
Do you have any recommendation for me?
Also, just spoke to your representative on the chat, Dmitry Averin, he claims I can register the site but i can't get my account verified because I live in the United States. However, you told me before that I can register and get verified before. So which one is correct?
If this is true, then swift option won't work either. That means it is impossible to be a member of exmo for the people who live in the U.S.
Thanks a lot.
Dear Exmo rep,
1- If someone lives in the U.S but would like to trade in rubles on your site, how can he open a rubles account in your website?
2- What's the most common way of making a deposit into your account as fiat?
3- How long does transferring bitcoin takes?
Thanks a lot.
1- If someone lives in the U.S but would like to trade in rubles on your site, how can he open a rubles account in your website?
2- What's the most common way of making a deposit into your account as fiat?
3- How long does transferring bitcoin takes?
Thanks a lot.
Hello dear user!
If you want to make a deposit in Rubles, you have to exchange your currency. This can be done in the Exchange section on our website. While depositing in Rubles, you can choose from a number of methods available in the Wallet section. Therefore, you cannot deposit via Western Union or MoneyGram because they are absent when selecting a method.
Regarding the most common way of making a deposit into an account as fiat, we cannot provide you such statistics, since it isn't tracked.
The transaction speed of bitcoin depends on the number of confirmations. Bitcoin needs 6 of these, so it takes time. The specific period of time cannot be stated, since it varies due to a que of confirmations in the blockchain.
Best regards, EXMO team
Dear Exmo rep,
1- If someone lives in the U.S but would like to trade in rubles on your site, how can he open a rubles account in your website?
2- What's the most common way of making a deposit into your account as fiat?
3- How long does transferring bitcoin takes?
Thanks a lot.
1- If someone lives in the U.S but would like to trade in rubles on your site, how can he open a rubles account in your website?
2- What's the most common way of making a deposit into your account as fiat?
3- How long does transferring bitcoin takes?
Thanks a lot.
See new article on How to use buy & sell page interface on EXMO
Should you have any questions, please write them in the thread and EXMO team will be happy to answer.
Should you have any questions, please write them in the thread and EXMO team will be happy to answer.
See new article TOP-5 facts about Ethereum on EXMO
Should you have any questions, please write them in the thread and EXMO team will be happy to answer.
Should you have any questions, please write them in the thread and EXMO team will be happy to answer.
I have checked the EXMO codes. Are they 100% irreversible?
In other words, are they as safe as accepting a 6-confirmation Bitcoin transaction? Or is there any way to reverse the coupon deposit?
In other words, are they as safe as accepting a 6-confirmation Bitcoin transaction? Or is there any way to reverse the coupon deposit?
Hello dear user!
Yes, you are right. They are irreversible.
Thank you for choosing EXMO!
Best regards, EXMO team
I have checked the EXMO codes. Are they 100% irreversible?
In other words, are they as safe as accepting a 6-confirmation Bitcoin transaction? Or is there any way to reverse the coupon deposit?
In other words, are they as safe as accepting a 6-confirmation Bitcoin transaction? Or is there any way to reverse the coupon deposit?
What operations can be done without verification and in what volume? I had a look at the "fees and limits" page but I didn't find anything regarding verification limits.
Hello dear user!
Personal verification is not a mandatory condition to register on the exchange, however, this procedure is needed to use a number of payment systems with high level security. For instance, SEPA, Wire Transfer, Western Union and MoneyGram, withdrawal via USD and EUR for Visa/MasterCard, Payza. All other operations can be done in any volume. There is no such notion as verification limits.
Thank you for choosing EXMO!
Best regards, EXMO team
What operations can be done without verification and in what volume? I had a look at the "fees and limits" page but I didn't find anything regarding verification limits.
@bnaj:
I can confirm that the support agents sometimes are very very strange and in most cases they are not any help at all.
I recently had issues to withdraw fiat and support only wrote wrong things and asked me a hundred times to upload a screenshot of the problem (which I did several times).
The last help was the "Exmo person" here at bitcointalk. He was able to help. But he is not online that often.
Maybe it is a language problem...
I can confirm that the support agents sometimes are very very strange and in most cases they are not any help at all.
I recently had issues to withdraw fiat and support only wrote wrong things and asked me a hundred times to upload a screenshot of the problem (which I did several times).
The last help was the "Exmo person" here at bitcointalk. He was able to help. But he is not online that often.
Maybe it is a language problem...
Hello dear customer!
We regret that you had some inconveniences while using our service. We are working upon an improvement of our customers' satisfaction level. Your feedback is very important for us in order to conduct better analysis. Thank you for staying with EXMO.
Best regards, EXMO team
I was searching for e-currency exchange services and I came across exmo. I tried to verify my account so I submitted my passport and proof of address which were accepted and verified. the final step was to print, sign and re-upload the agreement. I did that and submitted it, however, it was rejected because the printer didn't clearly show the edges!! I used a Xerox printer in my work that we use in every official document, but apparently, it's not good for exmo!. I contacted the support to tell them the edges are visible if you move your screen or increase brightness. their response came back to me asking me to take a selfie with my passport. How on earth is this related to my issue with submitting the agreement??? shouldn't they be asking such request when I submitted my passport and they accepted it? When I told them that and asked to transfer me to their supervisor, they ignored my email.
I went to the verification page and uploaded another scanned document that shows the edges and it got refused again!!! The funny thing is when they refuse it, they don't bother to change the reason of rejection so you never know why and how to fix it! I had to contact support again and they told me they transferred my case to the person responsible. After days, I got a message telling me to upload a signed agreement!!! BUT I already did that and they were signed!!! I told them that, yet they rejected it again. Did I ask why? They said to upload it ascending order not descending (as if they can't check it numbered 3-2-1). I re-uploaded the agreement in 1-2-3 order. Now they come again and ask me to upload a selfie with passport and my login page which i did and could read every word in the picture, but it got rejected and asked me to upload another picture!!!! WTF is this? are they trolling or trying so hard to make you leave?
Or is it a shady business that collects people's personal info?
I have been dealing with this nonsense for 2 months and no progress. Imagine if I put money in there and they request to re-verify and keep the money for themselves! They are totally unprofessional and have the worst customer support who can't understand your question and reply with a totally different question to your inquiry.
Check their about us page.No valuable info or who's behind this shady website
https://exmo.com/en/about_us
They are so horrible that they don't pay attention to what they copy&pastedo that page " we are available 27/7" WTF does this mean?
I requested to delete my account but didn't receive any response
I went to the verification page and uploaded another scanned document that shows the edges and it got refused again!!! The funny thing is when they refuse it, they don't bother to change the reason of rejection so you never know why and how to fix it! I had to contact support again and they told me they transferred my case to the person responsible. After days, I got a message telling me to upload a signed agreement!!! BUT I already did that and they were signed!!! I told them that, yet they rejected it again. Did I ask why? They said to upload it ascending order not descending (as if they can't check it numbered 3-2-1). I re-uploaded the agreement in 1-2-3 order. Now they come again and ask me to upload a selfie with passport and my login page which i did and could read every word in the picture, but it got rejected and asked me to upload another picture!!!! WTF is this? are they trolling or trying so hard to make you leave?
Or is it a shady business that collects people's personal info?
I have been dealing with this nonsense for 2 months and no progress. Imagine if I put money in there and they request to re-verify and keep the money for themselves! They are totally unprofessional and have the worst customer support who can't understand your question and reply with a totally different question to your inquiry.
Check their about us page.No valuable info or who's behind this shady website
https://exmo.com/en/about_us
They are so horrible that they don't pay attention to what they copy&pastedo that page " we are available 27/7" WTF does this mean?
I requested to delete my account but didn't receive any response
Hello dear customer!
We are very sorry for the inconveniences, but could you please send your login, ticket numer and other related information to customer support? We understand your concerns and we will do all possible to solve your problem. Regarding your issue, an analysis will be conducted. We don't want to lose our customers, so thank you for your patience.
Best regards, EXMO team
@bnaj:
I can confirm that the support agents sometimes are very very strange and in most cases they are not any help at all.
I recently had issues to withdraw fiat and support only wrote wrong things and asked me a hundred times to upload a screenshot of the problem (which I did several times).
The last help was the "Exmo person" here at bitcointalk. He was able to help. But he is not online that often.
Maybe it is a language problem...
I can confirm that the support agents sometimes are very very strange and in most cases they are not any help at all.
I recently had issues to withdraw fiat and support only wrote wrong things and asked me a hundred times to upload a screenshot of the problem (which I did several times).
The last help was the "Exmo person" here at bitcointalk. He was able to help. But he is not online that often.
Maybe it is a language problem...
I was searching for e-currency exchange services and I came across exmo. I tried to verify my account so I submitted my passport and proof of address which were accepted and verified. the final step was to print, sign and re-upload the agreement. I did that and submitted it, however, it was rejected because the printer didn't clearly show the edges!! I used a Xerox printer in my work that we use in every official document, but apparently, it's not good for exmo!. I contacted the support to tell them the edges are visible if you move your screen or increase brightness. their response came back to me asking me to take a selfie with my passport. How on earth is this related to my issue with submitting the agreement??? shouldn't they be asking such request when I submitted my passport and they accepted it? When I told them that and asked to transfer me to their supervisor, they ignored my email.
I went to the verification page and uploaded another scanned document that shows the edges and it got refused again!!! The funny thing is when they refuse it, they don't bother to change the reason of rejection so you never know why and how to fix it! I had to contact support again and they told me they transferred my case to the person responsible. After days, I got a message telling me to upload a signed agreement!!! BUT I already did that and they were signed!!! I told them that, yet they rejected it again. Did I ask why? They said to upload it ascending order not descending (as if they can't check it numbered 3-2-1). I re-uploaded the agreement in 1-2-3 order. Now they come again and ask me to upload a selfie with passport and my login page which i did and could read every word in the picture, but it got rejected and asked me to upload another picture!!!! WTF is this? are they trolling or trying so hard to make you leave?
Or is it a shady business that collects people's personal info?
I have been dealing with this nonsense for 2 months and no progress. Imagine if I put money in there and they request to re-verify and keep the money for themselves! They are totally unprofessional and have the worst customer support who can't understand your question and reply with a totally different question to your inquiry.
Check their about us page.No valuable info or who's behind this shady website
https://exmo.com/en/about_us
They are so horrible that they don't pay attention to what they copy&pastedo that page " we are available 27/7" WTF does this mean?
I requested to delete my account but didn't receive any response
I went to the verification page and uploaded another scanned document that shows the edges and it got refused again!!! The funny thing is when they refuse it, they don't bother to change the reason of rejection so you never know why and how to fix it! I had to contact support again and they told me they transferred my case to the person responsible. After days, I got a message telling me to upload a signed agreement!!! BUT I already did that and they were signed!!! I told them that, yet they rejected it again. Did I ask why? They said to upload it ascending order not descending (as if they can't check it numbered 3-2-1). I re-uploaded the agreement in 1-2-3 order. Now they come again and ask me to upload a selfie with passport and my login page which i did and could read every word in the picture, but it got rejected and asked me to upload another picture!!!! WTF is this? are they trolling or trying so hard to make you leave?
Or is it a shady business that collects people's personal info?
I have been dealing with this nonsense for 2 months and no progress. Imagine if I put money in there and they request to re-verify and keep the money for themselves! They are totally unprofessional and have the worst customer support who can't understand your question and reply with a totally different question to your inquiry.
Check their about us page.No valuable info or who's behind this shady website
https://exmo.com/en/about_us
They are so horrible that they don't pay attention to what they copy&pastedo that page " we are available 27/7" WTF does this mean?
I requested to delete my account but didn't receive any response
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