Seriously.. CoinsMarkets goes offline for 9 days without any warning, nor did they make any effort to communicate to their customers what was going on. Customers that have millions of dollars there. And you think the customers are at fault? What kind of logic is that? What is retarded is not expecting this type of outcome when taking an exchange offline for that amount of time with 0 communication to it's many customers.
Yeah, especially when you consider how little communication has been released by CoinsMarkets. That is the real alarming indicator here. They have a news section on their site that still works (sort of), no post since the 3rd, I believe. They have an account here on this forum, no posts. They have a Twitter account, no posts. They have all our emails to send out an email blast, no emails. They have many many different ways of communicating with all the customers, yet they fail to do so. That is the most alarming sign that points to a bad ending here.
If this were just some simple server upgrade/fix, it would not be difficult to put out some clear explanation of what is going on. The fact that they have been putting up these repetitive one sentence updates on their website that doesn't really load the home page half the time is ridiculous. Now they're trying to make it seem like customers reporting them as fraud to their webhost (and rightfully so) has prevented them from coming back online. Now they're "looking for new hosting". Bottom line, if CoinsMarkets was communicating openly, clearly, in detail, with consistency, then i would be just fine with them working thru their "issues". But when you look at this pattern of behavior in how they are not communicating and using excuses to buy more time, it doesn't look promising.
Also, this should be of no surprise to anyone, but I can confirm as a seasoned network engineer and software developer that there is beyond the shadow of a doubt extreme incompetence going on here from a technical perspective. The fact that they were apparently using a single dedicated (or worse, a VPS) hosting service for an exchange website with tons of users and millions of dollars in cryptocurrencies clearly demonstrates they have no clue what they're doing--at best. Instead, they should've been running on some kind of cloud based, elastic/scalable server infrastructure, such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud, etc. I suppose in hindsight the warning signs were evident, especially when you look at how horrible their frontend was put together.