First time using the site tonight. A few notes for the Fairlay team and potential players:
My account ID is 68d7c0f6. Waiting on 2 cashouts currently.
- Had a situation where I made an offer AGAINST an outcome, someone else made an offer FOR the outcome whose price should have matched my order and filled it, but nothing was matched automatically. Bet was only matched when I cancelled my offer and manually selected the other user's offer.
- Withdrawals which are supposed to be instant, say "completed" in the status but do not have a transaction hash listed. Furthermore, the blockchain shows they have not been dispatched.
- When requesting a cashout if you don't leave room for the .2 mBTC fee (ie, request the entire amount) you get an error message "please try again later" rather than "please make sure the fee + cashout amount does not exceed your balance."
My account ID is 68d7c0f6. Waiting on 2 cashouts currently.
Hey Fairlay Team,
Any comps available for the issues I encountered? Was my first time using the site and thought you would benefit from knowing the bugs / issues I reported. It would also go a long ways towards keeping me on the site.
Regards.
Welcome to our site!
1. Can you give more details on the first issue. You made the AGAINST bid first and at this point no match was possible and then later the orderbook changed so that there should have been a match? Or you first offer should have found a direct match? In principal to our database it does not matter that you "select" a offer in the frontend. In our database only the odds and the amount will be stored and then the matching algorithm should do the rest.
2. That was really bad timing to join Fairlay- we indeed had trouble during this time. We hope that in the future you will experience our super fast cashouts as usual.
3. Good point - we will improve that!
