Topic: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting - page 143. (Read 464809 times)

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Hey Pmalek, we're aware of this - currently working with the team so we can make the withdrawal amount bit acceptable for all the players.

details coming out soon! 

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Hey there, quick update: there's exactly a week left until the deadline for the KYC.

Please consider accepting it on time so we can get it done before the expiration date.

None of our customers has ever had a problem going through the procedure, the same will be for you if everything is fine on security end.

This is why I am asking them why exactly they want me to do it, what benefit this gives them, and why it is so necessary & they're being so strict about it - which they still haven't responded to.

Also, you never know how safe or unsafe it is after you give out your personal information like that to someone you know nothing about and cannot fully trust. It's nice to think that it would be safe, but the reality is it can be placed at the wrong hands (intentionally or unintentionally) at any time, which to me is too much to ask for and not worth the risk.

Why need to go throough this when this case can be solved without that? I really don't understand. There's no need to make it more complicated than it needs to be.

I don't know what type of activities what you do using your account and maybe Fortunejack found something strange that's why they ask a KYC for proper verification, maybe just comply what they ask to you so that this case will be solve. I know you are worried about complying on KYC but you don't need to worry since this is not really a rare case and fortunejack will keep your identity safe.

I requested a withdrawal this morning from FortuneJack and noticed that the minimum withdrawal amount is 0.004 BTC. With the rise of bitcoin's value, that sum is now worth around $160. Maybe FortuneJack can consider lowering the minimum withdrawal threshold. 

Guys at this point I totally get it and have learned my lesson. From now on I probably won't be betting with any online gambling site if it means I would be forced to submit KYC to withdraw my funds at any time, or I'll think twice before I do (even if it's a crypto bookie).

But for the time being and for this situation, I would greatly appreciate it if FortuneJack can respect my privacy and solve this matter without the need for KYC, and use this case as a "warning" for next time something like this happens. To me, these types of documents are too significant to share with any business online, let alone a gambling site.

It would put me in an extremely vulnerable position where I have to "hope" and pray that nothing bad happens with it in the near future or that it doesn't get in the wrong hands or gets misused in any way (plus this defeats the whole purpose of using bitcoins to make anonymous transactions with people around the world). Therefore, to me this is simply too big of a risk that I'm not willing to take, and I would like FJ to respect my decision and solve this case without the need for KYC, which I know for a fact is 100% possible and can be done (as is usually the case for most users who win bets and withdraw greater amounts than 0.2btc without KYC).

If they made a mistake and are willing to own up to it, then they should own up to it in a noble way without trying to twist things around and make this situation more complicated than it needs to be. (and ultimately treat it as if it was a regular bet, at which point I wouldn't have been asked to do KYC if I wanted to withdraw my winnings)

I look forward to us coming to a conclusion about this soon so we can all move on and not have to keep talking about it anymore 

I can understand why people don’t like KYC, but once a casino states that it may subject you to KYC then you only have two options i.e. 1) either play and submit KYC or 2) avoid that casino. Lastly no one can say what casinos do with KYC, but I have seen people have trusted FJ in the past with their KYC details, and I believe that they’ll continue to trust because FJ has build a solid reputation out here.

Thank you very much for your support, that was my same exact thought when I initially signed up on their site and wanted to bet with bitcoins instead of fiat - to have the chance to bet anonymously and not have to go through the whole KYC process if I ever wanted to withdraw my funds from their site. (Assuming that I have done nothing suspicious on my account or anything along those lines, which I certainly haven't)

And I'm sorry to hear about your poor experience with RealTime Gaming Casino. It's nothing personal against FJ, but with all due respect to them, that's exactly why I cannot fully trust FJ (or any other gambling site for that matter) by giving out my personal ID & other confidential information. I have no idea who they are, what their intentions are with my ID, or what they plan to do with it after this case is over.

It's truly a big + unnecessary risk to me considering that nothing outside the norm has happened in the tennis match I bet on, and this case can easily be solved & dealt with the regular way instead.

I can also 100% guarantee everyone here that I have not used any VPNs to bet on their site and that the IP address that I used matches the area I live in. I have nothing to hide and have been 100% truthful the entire time; I'm just simply not willing to give out my personal ID to an online gambling site from overseas and would like them to kindly respect my privacy + decision on this, especially as a crypto site.

Considering this is the first time something like this ever happens to me, I would appreciate it if they can give me a warning on this occasion and if something like this happens again, that they would require me to submit KYC in a similar case. And at point, I would be ok to do it having agreed to + known it in advance.

Ah yes.. Crypto businesses who are supposed to follow laws and regulations when you want things to be "right" but other than that it's supposed to be the wild west. They are a company, with employees - if you want anonymity don't bet with btc.. lol.

That's why I'm trying to get them to explain to me + provide a logical reason as to why they are so strict about wanting me to do KYC when nothing crazy or shady happened during this tennis match.

Just because it's in the official rules that they can ask for KYC at any time, doesn't justify them forcing this upon me in this situation considering that nothing outside the norm happened, especially when they don't force most of their users on their site to do it either when they bet + win larger amounts.

It's a completely gray area and thankfully this is a very simple case where nothing suspicious happened during the match for them to require me to do KYC, and that's a fact. I would love to hear any other reason they have because as of right now it just doesn't make any logical sense.  

Just pay the man and get this damn thing over with. What's the point of being a "CRYPTO" casino if you are asking for personal data from a winner? If you accept a bet then you pay the bet.

I once sent my personal information to a rogue RealTime Gaming Casino and they made a fake ID and credit card with it. FJ is only looking for a loophole of if your IP doesn't match your ID then they will use it as an excuse to say you were multi-accounting or you made a fake account. They have a history of using this tactic as an excuse to not pay legit wins.

It doesnt matter. When you click register, it means you are complying with all their ToS


For FJ this might be something serious which require you to present your KYC but for you it might be not


You play in their site, you follow their rules not the other way around.


I think they made it clear from the start that they wont be compensating you any further but they 'changed' it with the requirements of your KYC  so best of luck settling this "your way" with the KYC

You don't need to show me this official rule, at this point I'm already aware of this, but when I signed up I genuinely wasn't. For a crypto gambling site that is only based on bitcoins, I really didn't think I would ever need to do KYC unless there was something very serious or suspicious involved. I am not blaming them for not going through this rule, but in this situation it doesn't make sense for me to have to do KYC in order to solve this case.

I have done nothing wrong, illegal or suspicious for them to force this onto me - and would greatly appreciate their cooperation without me having to share my personal information, which is extremely confidential. After all, this is the whole point of using bitcoins to make transactions - to do it anonymously without any 3rd parties, permissions, or sharing any kind of personal ID throughout the process. Going against that is very ironic and defeats the whole purpose of using bitcoins in the 1st place to make instant transactions between people worldwide.

They can easily choose to solve this without KYC istead, yet they are trying to pressure me to do it for no valid reason which to me is very disrespectful.

If I could go back and not make an account with FJ or place a considerable bet of such size, then I would gladly do so to avoid being this kind of crappy situation. But for the time being, all I ask is for them to kindly respect my privacy & perspective on this topic, and solve it without the need to KYC.

It is a very reasonable request and really not too much to ask, and it really saddens me that it has to come down to this point where I am pressured so heavily to do something that goes against one my biggest personal values as a human being, when this can be fixed in a much more simple way without the need to KYC.

Do you notice the last sentences? You are obliged to comply. The moment you click register , you are also stating that you accepted their terms and conditions. You are either complying with their request or probably stuck with this forever, I dont think this will end as smooth as you want it to be without having to submit KYC

I have nothing to hide nor am I doing anything illegal, I am simply not comfortable with sharing my personal information online at this point in time with ANY company, let alone a gambling site from overseas, when this isn't even necessary to begin with. To me this is very sensitive & confidential information that should remain private, and not be thrown around to people or businesses I don't know anything about & cannot fully trust.

Why would anyone possibly want to or be willing to give their personal information to any company for no valid reason? Some people might not care or mind, but to me this is very private + confidential information that I am against sharing due to privacy reasons and I would like FJ to respect that.

When you go to the apple store to buy a product, do you show them your ID and submit it to them as a file? How about if you order something online from them or any other store, and either you don't receive your package or your receive a defective product due to their mistake - does the company also ask you to do KYC or share private information to fix what happened? Of course not!

I mean sure they need to know your address if they're going to ship something to you, and that's a perfectly valid reason - but otherwise they wouldn't be asking for your ID or other important personal documents if you decided to purchase something from their store.

Also, let's just say I have done KYC in the past and did not have a good experience with what happened afterward, so right now I am being extra careful & cautious with who I share my information online, and I am certainly not comfortable or willing to do it with an online gambling site from overseas.

It is nothing personal nor do I have anything against FJ - it's simply confidential information that I wouldn't be willing to share with ANY online gambling site at this point in time for the reasons I explained earlier, especially when there is no valid reason for it and it could be easily avoided considering it's a normal/simple case. So I would like FJ to respect my decision, and that we solve this without the need for KYC.

And it is really unfair that most users aren't requested to do KYC for even greater amount, and I am being requested to do it now for a smaller amount where I did nothing wrong and it was their mistake to begin with.

Why can't we both just peacefully solve this and move on with our lives without having to complicate everything?

I knew that this could definitely be a possibility for a regular/fiat gambling site - but as I mentioned earlier, I honestly was not aware that this could be a possibility for a *crypto* gambling site unless it was a very serious case or I have done something suspicious, which I certainly haven't in this situation. And since this is why casinos ask their users to do KYC, in my situation it doesn't make sense to do it considering what happened.

I do apologize for not reading this or being aware of it when signing up (or else I wouldn't have placed a bet like this on their/other sites), so I am kindly asking for FJ to let it go this time and use this as a warning for when something like this happens again I would be requested KYC, and at that point I would have no problem doing it after being fully aware of it in advance.

And once again, this is a regular and very simple case that really does not require serious investigation or KYC as there is nothing suspicious about what happened, so I would like FJ to respect my privacy and that we solve this without me having to go through this complicated process when it isn't necessary. But if something like this does happen again in the near future and I'm requested to do KYC, I do promise to go through it having been aware of this possibility in advance.

Let me bring the question back on you , Why are you so completely denial of Doing KYC when it was being required in your case? are you Hiding something ? i have been asked with KYC twice ( in other site and not here) but for no reason ? i comply and my problem resolved .

but if you still stands on this ? then Follow this advise .


Because Online gaming has no personal appearance and at some chances you will be asked to present yourself specially when you won a JAckpot(but this is off topic of course) or Huge winning .

The simple way, all of our questions have been answering by google: https://getid.ee/a-guide-to-identity-verification-for-online-casinos/
- Prevent a criminal activity
- Fraud
- Checking underage user
- And many more

Every casino always has some Term & Condition right to ask the customer or user to do KYC, before you register on the website you agree and checklist all of the things from their Term & Condition.

Just wait until you finished the KYC, then you can withdraw your money @FortuneJack already on here with really a long time. A bit advice, always read any FAQ & Term Condition about every website or casino before register.

Trust me that if I knew this was going to happen or had the slightest doubt that I would have to do KYC for a *crypto* gambling site, I wouldn't have signed up in the 1st place or made any bets with FJ. Especially not any big bets like in this case.

I just don't think it's fair that other users can easily make bigger bets and withdraw without KYC, yet for me they are forcing me to do it if I want to get my winning amount, which is much lower than what some users win + can withdraw without having to KYC.

How is that fair or make any sense?

I can assure you that if I bet on this match at the same odds with any other crypto gambling site, I would have gotten my full winning amount 2 months ago and would have been able to withdraw it without having to do any KYC.

Plus, if other users can withdraw amounts greater than 0.2 BTC without KYC then I should be able to do the same for less than that.

So why do they have to pick on me for no reason & force me to do this when I did nothing wrong in this situation?

And I still don't get what the point of me doing KYC is - what benefit is that going to give them knowing my personal information, if any?

I was on your side from the beginning, regarding the bet you made I still am. Regarding the case in general, I'm switching to FJ's.

You have already withdrawn your initial deposit. Without the community's support and FJ's goodwill your case would probably be closed a while ago without any compensation. If they require KYC, just give it to them or forfeit the compensation.

If you plan to keep your personal info safe at all points, just stop betting online.