Topic: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting - page 144. (Read 466638 times)

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Hey @shield132,

We clearly stated that the funds will be released in the case of going through the KYC.

Our team strongly believes in a fact that in case us revealing the amount in advance, things would go in the wrong direction. Meaning that, after spending approximately 2-3 months in total, trying to find a spot place with the customer, none of those worked.

We tried to fit the needs of the customer, but got denied by the user end and therefore got insulted without any actual proofs. It would be close to impossible for us to imagine where this case would go if we decided to tell things in advance, as the past shows the truth.

Most commonly, the users never decline the KYC request. According to the past, the vast majority of the customers who did cancel the request were involved in some sort of fraudulent activities (we don't say that the OP is among them) - to summarize: FJ as a company needs to work transparently and operate legally without breaking any laws in the countries that we specialize in.


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Team FJ

I'm not trying to talk about it, but it's not like I have a choice when I'm being forced to do it and they aren't willing to cooperate or solve this case in any other way at the moment.

Much like you, I am not comfortable sharing my personal information with an online gambling site from overseas - it goes against my personal values and puts me in an extremely vulnerable position. This is exactly why I decided to sign up for a crypto bookie like FJ in the 1st place that's been around for many years.

Before I signed up, I heard many good things about them and that they don't require KYC when making withdrawals unless it is an extreme case or suspect something suspicious was done by the user (none of which is true in my situation), and they just confirmed it themselves on here as well.

But now they are flipping the script on me and going against their usual way of operating their business by treating me differently than other users + being extremely devious in their approach to solving this case.  

And thank you for bringing up that question towards the end as well - I've been trying to understand this myself for the last couple of days on why FJ can't make a decision right now regarding the exact amount I will receive (regardless of whether I send them my personal information or not), but FortuneJack still hasn't responded to me about that.

Hopefully they respond to you about this part, because they just keep ignoring me every time I bring it up or ask them about it (as there is a big difference between 0.067 btc and 0.174 btc)

I think it won't be bad if we are a little bit enlighten by FortuneJack.

I want to know, in case I decide in my life to register on FortuneJack and I have a case similar to EpicChamp, what will happen?

I understood that you want KYC for further decision and that happens in businesses, it's a legitimate request from your side according to your laws (I am against KYC in overall and have a lot of arguments but it's not a subject to discuss at the moment).

I want to know, why can't you directly say whether his funds will be fully returned or not? Why do you need KYC at first to decide your answer?

For me, this task, as a (probably) potential user for FortuneJack, seriously stops me and makes me think twice about whether the FJ is the right place for me to gamble or not.

EpicChamp
The more you talk about KYC, the more suspicious it looks overall and I guess that's making the situation even worse.

Maybe not, but that was a big factor in their decision or else they wouldn't have done that poll in the first place. And I was simply answering arallmuus' question about the results of the poll.

The only thing that has no point in this case is me submitting KYC; there's absolutely no reason for me to do that and it should have no impact on their final decision at all.

Why does it matter who I am or where I live for a simple situation like this?

I have done nothing suspicious and should not be forced to do KYC against my will when it's completely unnecessary.

And whether you believe me or not, let's just say that I AM someone very important in real life and will be more famous soon, which is a further reason why I am against doing KYC for something as unnecessary as this and therefore don't want to reveal my identity (esp to an offshore gambling site).

If FJ has any sense of respect & honor, they would issue my winning amount the normal way without forcing me to do KYC. Especially as a crypto site and one that doesn't ask 99% of their users for KYC when they want to make a withdrawal.

If they realize they made a mistake and are willing to own up to it, they should do it in a noble way like it's always done when KYC is never asked for other users after they win a bet and want to make a withdrawal.

Yes! Jackmate is back! i love me some free-to-play promos 

not gonna waste any time, here are my picks: Oblak -Sule - Marcos Llorente - Gundogan - Messi - Lewandowski (c)

i had a hard time trying to pick a GK, i think we're going many goals from both home team and away team in all matches, but Oblak has been rock solid in La Liga so hopefully he can get a clean sheet next week

FJ operate their site based on their ToS not some random poll or opinion.

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I believe you have less than 24 hours to submit your KYC or else FJ will close your account and if possible will you stop / limit your rantings after FJ close your account because over the last 6 pages was filled with your rantings ( take this as a friendly reminder  ). Champions league is back and some people would love to discuss about their Jackmate selections

At this point unless you are doing something fishy or you are some super important / famous person in real life, there is no point to not submit your KYC.

If you really think they always follow the rules in their own policy, then why aren't they asking every single user who wants to withdraw their funds (esp much larger than my winning amount) to do KYC?

Because they clearly don't, so if they're not going to ask this for the majority of people or "follow" their rules - then they should not ask it from me either (esp when it was THEIR mistake to begin with that I'm now stuck in this shitty position).

And the results of the poll were ~50% of people thought I should win my bet in full, ~15% thought I should get my stake back, ~30% thought I should get back the 25% that they offered from the winning amount, and only ~15% thought they should not pay me anything.

Then after the results ended they randomly brought up the need to do KYC, and several community members here also believed & agreed with me that it is completely unnecessary, doesn't make any sense, and that they should pay my winning amount the normal way as they should have done a while ago without any KYC documents (esp considering it was never mentioned during our conversations before the poll).

 

I think that Fj can easily miss the money to pay you. But if they have to follow the rules in the policy, then it might be a complicated matter.
This matter is already here for months if I am not mistaken. What where the results of the poll?

How am I trying to bend the rules by asking them to give me a legitimate + logical reason to do KYC (esp considering they don't ask 99% of users to do this despite it being in the "rules"), as well as the exact amount I would earn if I were to do it?

That is a very fair request and I have all the right to know this information in advance before I were to do something as serious as submit KYC to a CRYPTO gambling site in an offshore destination.

Yet they still failed to answer my questions and aren't willing to cooperate with me despite that the majority of users here agree with me as well and also believe it doesn't make sense for me do KYC in this situation.

But of course FJ doesn't give a crap and just does whatever they want for no reason just because it's "in the rules".

What a joke and an absolute embarrassment they are, the WORST gambling site I've ever seen or heard of in my life.

Champions league back again and the most interesting game will be held tomorrow between Barcelona and PSG. Waiting for the most attractive match to win some freebets accordingly.

I think it's pretty up in the air, not a given for Bayern at all.. Barcelona - PSG will be two interesting games 

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We will be making an official announcement soon about the Jackmate's return, stay tuned.

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As for the @EpicChamp's case, if it's the last decision of yours - we will be terminating accounts/funds by the end of the day.

Guys, please do not forget Champions League is back tomorrow. We all are still probably competing in the UCL contest for Jack Mate. I never won anything but I believe there is still a chance to win freebets for the knockout stages so good luck to everyone!

Surprise winner or Bayern all over again?

I told myself I'll stay away from this and just wait until they terminate your account, but it seems you're so lost in your 'repeat the same million of lines' messages that you fail to understand that you are the one trying to bend the rules here.

If anybody does not understand simple English here - it's you. KYC is in the rules, doesn't matter who gets picked for it, does not matter why.


As stated by multiple members already, it would be really great if you stopped making these kind of assumptions.
But here it is, in clear and understandable English - I'm not on your side.

For the 100th time, I cannot make any decisions about KYC unless I know exactly how much I will receive if I were to do it.

What is your decision right now? You need to tell me this in advance, not after I submit all my personal & extremely confidential information.

You're clearly trying to bend the rules & cheat your way into forcing me to do something that is 100% unnecessary and is against my will + values.

You even admitted yourself that you almost never ask users to do KYC, but are forcing me to do it within some hours or else you shut down my account?

This is complete fucking bs and wrong on so many levels.

You know you are clearly in the wrong in this situation (as do most community members here), yet are trying to blame me for this and force me to submit KYC when I clearly did nothing wrong? You think this is ok or fair in any way?

I've never seen such shady & deceiving behavior before from any gambling site before in my life, the level of disrespect against me for no reason crosses all lines & boundaries.

So if you're not willing to tell me the exact amount I will get if I decide to do KYC, then you can forget about me KYCing.  If that's how you want to play - you can have it your way, but I'm not gonna sell my soul (or in this case my personal information) for a fucking bet on a bitcoin gambling site that is meant to be anonymous and IS anonymous for 99% of users.

You should be ashamed of yourself for acting in such a deceiving & devious manner, thinking this is ok when we all know that you're clearly in the wrong here and I had nothing to do with what happened in this situation to be forced to submit KYC.

Then this is an ultimatum right?
Actually you have done this weeks ago , because this is a total  nonsense talking to a person in which only His side is what His concern and not for both parties .

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It's up to you to decide - as it seems you're not quite interested in collaboration.

There's nothing to be done if there's no goodwill from your end.

We will not be notifying you until the deadline comes as it makes no sense + you've started insulting us and we're not going to ignore the rudeness.

If you read my posts previously you'd know why I refuse to do KYC, it goes against my personal values and is a complete violation of my privacy.

Even more than that, it is completely unnecessary in this case and demanding it from me with a time limit is completely disrespectful and an absolute joke.

I signed up for a CRYPTO bookie like FJ for a reason - not to share my KYC if I ever want to withdraw my own fucking money that I win. And I heard from many people + they confirmed it themselves that they almost never ask their users to do KYC, so why pick on me and ask me to do it when this is a normal situation and is not different from any other bet and I've done nothing wrong or suspicious on my end?

I don't know ANYTHING behind who the heck FJ is or who is running it or how they would potentially plan to use this personal information for. Safe to say I do not trust them with my personal information; and giving it away puts me in an extremely vulnerable position that I never want to be in.

That's the whole point of using bitcoins & blockchain to make transactions between 2 parties in the first place - to exchange transactions online & to do it anonymously without any 3rd parties or having to share personal information or get permission from officials.

Funny how they call themselves a bitcoin or crypto bookie yet ask for KYC without any valid reason, what a joke & irony this is!

You guys are a complete joke, I feel like we're speaking in Chinese right now.

You need to give me EXACT information on whether I will win my stake OR the full win amount. Which one is it going to be? You need to tell me this in advance before I was to do KYC, not after.

Do you understand this or not? If you're too stupid to understand it in English then tell me your first language and I'll translate it to your language instead.

My personal information should have nothing to do with this decision for the amount I will receive.

I am definitely not going to do KYC until and unless I know exactly how much I will receive first.

This is honestly something that should be given to me in advance and is a very fair request.

And just because you're "eligible" to ask for KYC, doesn't mean you always do it as you claimed yourself or it is right or fair to do in this kind of situation as I explained to you many times by now.

But obviously you have brains of a chicken and don't seem to understand anything I'm trying to say to you with any logic whatsoever.

Do you even understand English well? Cuz it certainly doesn't look like it

Either you're too stupid to understand what I mean or you're purposely bending the rules in your favor just because it's "official" in your rulebook, which is 10x worse.