I once sent my personal information to a rogue RealTime Gaming Casino and they made a fake ID and credit card with it. FJ is only looking for a loophole of if your IP doesn't match your ID then they will use it as an excuse to say you were multi-accounting or you made a fake account. They have a history of using this tactic as an excuse to not pay legit wins.
Thank you very much for your support, that was my same exact thought when I initially signed up on their site and wanted to bet with bitcoins instead of fiat - to have the chance to bet anonymously and not have to go through the whole KYC process if I ever wanted to withdraw my funds from their site. (Assuming that I have done nothing suspicious on my account or anything along those lines, which I certainly haven't)
And I'm sorry to hear about your poor experience with RealTime Gaming Casino. It's nothing personal against FJ, but with all due respect to them, that's exactly why I cannot fully trust FJ (or any other gambling site for that matter) by giving out my personal ID & other confidential information. I have no idea who they are, what their intentions are with my ID, and what they may plan to do with my information after this case is over.
It's truly an unnecessary risk considering that nothing outside the norm happened in the tennis match I bet on, and it can easily be avoided and dealt with the normal way in a professional manner instead.
I can also 100% guarantee everyone here that I have not used any VPNs to bet on their site and that the IP address that I used matches the area I live in. I have nothing to hide and have been 100% truthful the entire time; I'm just simply not willing to give out my personal ID to an online gambling site from overseas and would like them to respect my privacy + decision on this, especially as a crypto website.
I can understand why people don’t like KYC, but once a casino states that it may subject you to KYC then you only have two options i.e. 1) either play and submit KYC or 2) avoid that casino. Lastly no one can say what casinos do with KYC, but I have seen people have trusted FJ in the past with their KYC details, and I believe that they’ll continue to trust because FJ has build a solid reputation out here.
But for the time being and for this situation, I would greatly appreciate it if FortuneJack can respect my privacy and solve this matter without the need for KYC, and use this case as a "warning" for next time something like this happens. To me, these types of documents are too significant to share with any business online, let alone a gambling site.
I don't know what type of activities what you do using your account and maybe Fortunejack found something strange that's why they ask a KYC for proper verification, maybe just comply what they ask to you so that this case will be solve. I know you are worried about complying on KYC but you don't need to worry since this is not really a rare case and fortunejack will keep your identity safe.
This is why I am asking them why exactly they want me to do it, what benefit this gives them, and why it is so necessary & they're being so strict about it - which they still haven't responded to.
Also, you never know how safe or unsafe it is after you give out your personal information like that to someone you know nothing about and cannot fully trust. It's nice to think that it would be safe, but the reality is it can be placed at the wrong hands (intentionally or unintentionally) at any time, which to me is too much to ask for and not worth the risk.
Why need to go throough this when this case can be solved without that? I really don't understand. There's no need to make it more complicated than it needs to be.
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Hey there, quick update: there's exactly a week left until the deadline for the KYC.
Please consider accepting it on time so we can get it done before the expiration date.
None of our customers has ever had a problem going through the procedure, the same will be for you if everything is fine on security end.
So you're just going to keep ignoring my questions and keep disrespecting my standpoint on this manner without giving me any answers?
What kind of "security" are you referring to exactly?
And quite frankly I don't care what your other customers think about this procedure, I am personally against it and I would like you to respect my reasoning for that and solve this case without the need to KYC.
If other people are willing to give out their personal information, that's their decision. But for me it is extremely valuable & personal information that is too confidential to share with any business or gambling site online.
I understand that it's in the rules that it can be asked at any time & within your rights, but in this case it is really unnecessary and this situation can be solved without it. I was also honestly not aware this could happen when I signed up initially considering you're a crypto site, and if I knew this could happen I probably wouldn't have placed this bet to begin with.
So kindly respect my view on this and I look forward to us solving it without the need for KYC.