Unfortunately, we've discussed your case multiple times and your account appeared to be linked with 2 other FortuneJack users. That's the reason why we cannot accept the withdrawal.
I'm not here to defend the guy and he might be multi accounting indeed
but can you tell me what harm can be caused if he multi accounted ? he used your first deposit bonus as he mentioned but it's not like he will be making money from it
the bonus is -EV and if someone used it for hundreds of times he will still be losing money , I really can't see any harm done by this player unless there is something missing that he is not telling ?
the bonus is -EV and if someone used it for hundreds of times he will still be losing money , I really can't see any harm done by this player unless there is something missing that he is not telling ?
It is EV- but the players tend to take advantage of the bonuses with many accounts so as to abuse that high multipliers on their dice - an example. So the number of time they could bet increases and thus they do have a higher chance of hitting it. When (
it gives them more bets yeah indeed , they can spend more hours wagering I agree as well
but how is this considered abusing ? how can you abuse something that you can't profit from ? if players keep "abusing" this way , FJ will just get richer and that doesn't look like an abuse to me
if that user was benefiting from the sports welcome bonus then yeah that would be an abuse , but he can't abuse the casino bonus
the bonus is -EV and if someone used it for hundreds of times he will still be losing money , I really can't see any harm done by this player unless there is something missing that he is not telling ?
It is EV- but the players tend to take advantage of the bonuses with many accounts so as to abuse that high multipliers on their dice - an example. So the number of time they could bet increases and thus they do have a higher chance of hitting it. When (
I see what SyGambler means, someone with a good amount of money can just make new accounts with the bonus over and over; each time increasing the bet when he/she gets into bonus funds. At a certain point they can get luck with a high bet and win.
It would take a lot of money but I see how it can be abused. However I only made this one account and got lucky only because I went apeshit stupid because I thought the bonus was incredibly hard to play over. But I did it.
I won. You have no idea how I literally jumped around and how I felt. I was beyond ecstatic. I got the email saying they would need to do a security check and I understood, I won big. They need to protect themselves but I did no wrong so I wasn't worried. I posted here because I was excited and wanted others to know that its a freaking awesome casino.
Then they didnt respond for days nor here. Then I finally got an email saying I was getting screwed over and not getting what I won because they claimed I was multiaccounting to abuse bonuses when I did no such thing.
I emailed back and they never responded, NOT ONCE.
Finally, the OP responded and said he would take care of it. Instead he posts saying we discussed it several times that I abused their bonus/multiaccounted when they never once responded to my emails.
Now the OP wont even help/acknowledge me and email support still has not responded. I was honestly feeling like I won the lottery (albeit not millions) and was feeling outrageously joyful. Then it went into paranoia. OP responds saying they would clear this up and I went back to the hype.
Then he comes back with a lie and I honestly went into a deepened depression and was filled with anger.
@OP How can you say we discussed anything several times when you guys NEVER responded other then the time you replied saying you would clear this up?
As I said in my email, I LITERALLY started looking forward to tomorrow over and over after coming home from work. Hoping that the withdrawal was finally in.
I didnt abuse anything. I only have this one account. You literally lied and ignore me now.
How the hell do you think I am feeling at this point.
I started looking to see what the F*** I can do to get my winnings. I cant find much other than more people getting ripped over the same things and others you actually fixed.
Please, do not screw me over. Please pay me my rightful winnings..... 
You're not the first person they have done like this nor the last. They have a history of pulling stunts like this. File a complaint with their license grantor. Explain to them what FJ has done. I also have the personal contact information of the owners.
