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Topic: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting - page 278. (Read 464995 times)

legendary
Activity: 3374
Merit: 2198
I stand with Ukraine.
This site is a complete scam. I deposited 0.75 BTC to play roulette, non of their games would load (see screenshots below). I figured oh well, I'll just cashout and play somewhere else.





The support team said my withdrawal won't be approved as I need to play 2x my deposit... which is impossible, as I can't play any games.

We need governance on these shady operators; FortuneJack has the worst customer support around.

First off, don't worry. FortuneJack is a legit site(check out their reputation on this forum), and they are definitely not going to rob you. If your account is secure, your money is not going anywhere. Try different browsers, and please update us on your progress.
legendary
Activity: 3500
Merit: 6320
Crypto Swap Exchange
I played here about 3 or 4 years ago and then generally stopped online gaming. No real reason just my interest wandered elsewhere. Decided to come back since I have been poking around the gambling section again and can say *you still are one of the better casinos to play at*.

However, 2 things come to mind.

1) Get away from the flash games. I know there are a lot of people who don't like flash and don't have it installed.

2) Please get away from having so many tracking links (google / yandex / etc) I have them all blocked using a pi-hole ( https://pi-hole.net/ )and the amount of stuff it blocks coming off your site that it blocks is huge. Now, you are not the only site who does this and I will be posting in their threads too in the coming days about it. I just wanted to put it out there.

-Dave
legendary
Activity: 2730
Merit: 7065
This site is a complete scam. I deposited 0.75 BTC to play roulette, non of their games would load (see screenshots below). I figured oh well, I'll just cashout and play somewhere else.
If the games don't load it is a problem on your end. Which browsers are you using, are they up to date? Have you enabled flash for the site? Is your internet connection fast enough?

Of course you need to turn over the deposited funds before making a withdrawal. That is nothing new in the casino industry.

Quote
What are the requirements for making a withdrawal?

Firstly, verifying your account via email.
If your last deposit amount is equal to or greater than 0.3 BTC (or equivalent in other currencies) you have to turn over your deposit amount at least once, and the amount of the withdrawal should be at least 0.004 BTC (or its equivalent in other currencies).

From FJ FAQ page > https://fortunejack.freshdesk.com/support/solutions/articles/31000146400-what-are-the-requirements-for-making-a-withdrawal-
hero member
Activity: 2814
Merit: 911
Have Fun )@@( Stay Safe
This site is a complete scam. I deposited 0.75 BTC to play roulette, non of their games would load (see screenshots below). I figured oh well, I'll just cashout and play somewhere else.
The support team said my withdrawal won't be approved as I need to play 2x my deposit... which is impossible, as I can't play any games. We need governance on these shady operators; FortuneJack has the worst customer support around.
I do understand you situation here, you deposited the coins to play the game but the games are not loading, most of the times it is because of browser issues and hopefully the support team would sort these issues by giving you proper guidance, even i had some issues with some of the sites when i was using another browser which was unable to load the javascript and thus the entire website, i understand why the website is not allowing you to withdraw the coins, they might think that you just deposited to wash the trail of the coins.
legendary
Activity: 3346
Merit: 1914
Shuffle.com
This site is a complete scam. I deposited 0.75 BTC to play roulette, non of their games would load (see screenshots below). I figured oh well, I'll just cashout and play somewhere else.

The support team said my withdrawal won't be approved as I need to play 2x my deposit... which is impossible, as I can't play any games.

We need governance on these shady operators; FortuneJack has the worst customer support around.
I see this isn't your first time playing on fortunejack, have you played with their live roulette before? If yes, it could be a browser problem.

An alternative solution in unlocking the wager requirement is to bet on sports. There seems to be a lower wager requirement(in total) as this was the exact line from their terms.

Wagering requirements apply before any deposit made on Member Account can be withdrawn. On Slots, Casino Games and Live games the deposit amount must be turned over 2 times before your withdrawal request will be approved.
On Sportsbook you have to make at least one bet with stake minimum 50 Percent of your deposit, before your withdrawal request will be approved. For Example: Deposit=100 mBTC, you have to bet minimum 50mBTC on any position you can choose on Fortunejack sportsbook.
sr. member
Activity: 980
Merit: 260
This site is a complete scam. I deposited 0.75 BTC to play roulette, non of their games would load (see screenshots below). I figured oh well, I'll just cashout and play somewhere else.





The support team said my withdrawal won't be approved as I need to play 2x my deposit... which is impossible, as I can't play any games.

We need governance on these shady operators; FortuneJack has the worst customer support around.

You play the game you get played. At least that's how I like to think about this industry. Of course, some providers appear at first to be nice but if you have that motto in mind you can always expect the worst.
About your specific situation, its annoying - I understand the frustration but they did seem to have specified it somewhere in their policy terms. I hope it works out well in the end.
legendary
Activity: 3066
Merit: 1312
This site is a complete scam. I deposited 0.75 BTC to play roulette, non of their games would load (see screenshots below). I figured oh well, I'll just cashout and play somewhere else.





The support team said my withdrawal won't be approved as I need to play 2x my deposit... which is impossible, as I can't play any games.

We need governance on these shady operators; FortuneJack has the worst customer support around.

I'm not really sure why the game does not load on your browser but it works fine here. http://prntscr.com/ol4gpg Regarding withdrawal, it is indeed true that they requires 2x wager before you can withdraw as you can read on their terms page. Since 0.75btc is a big amount, the best option for you is to keep on trying to load the game, probably by using other browser or cleaning your current browser's cache.
newbie
Activity: 38
Merit: 0
This site is a complete scam. I deposited 0.75 BTC to play roulette, non of their games would load (see screenshots below). I figured oh well, I'll just cashout and play somewhere else.

https://cdn1.imggmi.com/uploads/2019/7/28/9c41f5422de5b792d3257d3a1dc76442-full.png

https://cdn1.imggmi.com/uploads/2019/7/28/b5125e7270568f46bbf4f72f5e3757aa-full.png

The support team said my withdrawal won't be approved as I need to play 2x my deposit... which is impossible, as I can't play any games.

We need governance on these shady operators; FortuneJack has the worst customer support around.
legendary
Activity: 3976
Merit: 1421
Life, Love and Laughter...
Just a small suggestion (I think I already said this before..?), but since we have high vig in the UFC, can we have props to have something the other bookies don't have at least?
hero member
Activity: 2646
Merit: 686
snip

last month I had the similar problem  , I had a friend here in my country  and I started sending him some of the bets I do and told him about fortunejack
he got an email that he is multi accounting as well but the problem was resolved the next day I contacted their security team and explained what's going on
in our case both of our accounts weren't limited in the past and both of our bets combined didn't exceed the limits

they unblocked both of our accounts and allowed us both to do withdrawals

few days after that I even won the Copa America competition and won the 1 BTC and got it in my wallet within 1 hour , I even got all the free bets they were offering for both the mines game and Copa America

so in my experience I fully understand that when they suspect something then they found something wrong going on , either betting pattern or similar IPs

but as I stated they were super professional with me and they understood the situation

The thing about FJ is they’ll always pay you if you’re legit as I have seen it here many people complain first that they haven’t received payment, and then later on report that they’re paid. @Lucky7Btc I’m sure your issue can be resolved contact @FortuneJack and pm him all the details, I’m sure he’ll help you out. Another thing you could do is wait for few days, and allow them to manually inspect both accounts, and then they’ll uplift your ban if your case is genuine.
legendary
Activity: 2436
Merit: 1804
guess who's back
snip

last month I had the similar problem  , I had a friend here in my country  and I started sending him some of the bets I do and told him about fortunejack
he got an email that he is multi accounting as well but the problem was resolved the next day I contacted their security team and explained what's going on
in our case both of our accounts weren't limited in the past and both of our bets combined didn't exceed the limits

they unblocked both of our accounts and allowed us both to do withdrawals

few days after that I even won the Copa America competition and won the 1 BTC and got it in my wallet within 1 hour , I even got all the free bets they were offering for both the mines game and Copa America

so in my experience I fully understand that when they suspect something then they found something wrong going on , either betting pattern or similar IPs

but as I stated they were super professional with me and they understood the situation
legendary
Activity: 2730
Merit: 7065
Is there any detail information? Because I do not see more information on the link that you posted.
The Facebook link is just the source where I saw the announcement.

You can read more about the promotion and the Terms and conditions here:
https://fortunejack.com/promotions/pragmatic_play
legendary
Activity: 1834
Merit: 1008
Between 25th of July – 1st of August users playing John Hunter and the Aztec Treasure at FortuneJack could win a share of €/£ 25,000 for taking part in the promotion.

Quote
John Hunter and the Aztec Treasure!
Join us between 25th of July – 1st of August in the adventure and win a share of €/£ 25,000 for promo contribution!

More info is available on the FJ website.
Source: https://www.facebook.com/fjcasino/photos/a.366927006798684/1405183862972988/?type=3&theater


Is there any detail information? Because I do not see more information on the link that you posted. May be some details can help players around to gather and play on here. I do not want to play on something that we can't withdraw. I believe there is more details on the withdrawal process. Something like if you win this you should wagered on X amount to withdraw it
hero member
Activity: 1299
Merit: 502
Again, this casino loves stealing winnings and keeping people's deposits. How can anyone trust this place is beyond me. If they deem to steal your winnings you are shit out of luck.

This is a complaint from a player and not me. I have enough sense to avoid FJ

I registered on fortunejack casino on july 15th and deposited 0.09 btc. After placing a few wagers I tried to withdraw 0.168 btc. I got an email from fortunejack saying they have terminated my withdrawals and suspended my account. Email is in the attachment. Fortunejack is refusing to co-operate and they have kept my initial deposit of 0.09 btc as well. I use free vpn and I don't know whats going on. I need help in getting my funds back. Thank you.



FORTUNEJACK CASINO
POSTED ON JULY 22, 2019.
Hi Dear player and askgamblers,

During investigation over player disputing with FortuneJack, our Fraud Control Department has identified an issue of multi-accounting strictly prohibited on FortuneJack. The player was notified after such discovery accordingly. The player himself admitted that multiple accounts were owned on FortuneJack by same person (uploading letter from player as a private document).

Player admits holding at least two accounts in this letter, while giving misguiding information. As we learn from the email, player says, that he he/she has registered another account, which was never used and the deposit was never sent on this account - this information is false, as you see on screenshots uploaded batmantap3434 was registered (2019-07-16 08:32:32) some time before Gsanchezfup12 (2019-07-16 23:25:32). Player has deposited on batmantap3434 at 2019-07-16 08:46:07, which player admits never happened in initial email.

Player also admits that he never used batmantap3434 and uses only Gsanchezfup12 , while last login on batmantap3434 is 2019-07-17 09:14:32 which is after creating Gsanchezfup12 (2019-07-16 23:25:32) this information is seen on screenshots attached to this post.

Fraud Control and Prevention team recommended to suspend player from using FortuneJack, due to alleged multi-accounting and suspicious attempts and communications monitored before.

Cheers,
David.


GSANCHEZFUP12
POSTED ON JULY 22, 2019.
My email clearly says “ I think I might have created an account”, because I was not sure: "think" is the keyword here. I never admitted to anything, you are just trying to make stuff up to suit your purpose.

As far as my problem is concerned, my buddy was at my place for a few days, he had my device for use, and he played on your site as well. He either logged into batman or created another one on my device I don’t know!

When my withdrawal got blocked, I consulted him, he says he does not think he registered a new account on my device, but if he did it might be batman. He also used vpn, so I don’t understand what IP’s you are listing. I just relayed his information to you, hence I used the keyword “think”.

As far as my account is concerned it is gsanchezfup12, and I deposited close to 90 mbt, I tried to withdraw 168 mbt. I did not accept any bonus, My bets were totally fair, so the important question here is, where are my funds?

If you had a problem you should not have accepted any deposits. You accepted action, and don’t want to pay up.

Thanks.


GSANCHEZFUP12
POSTED ON JULY 22, 2019.
I would also like to add, that I have absolutely not created batman or whatever account they are saying. I only created gsanchezfup12, that is my account that I used. It makes no sense in me creating another account when I did not even use bonus or anything. I am a fair player and this is my everyday thing. Kindly don't put false accusations and pay up. I see numerous complaints against you, and that cannot be a co-incidence. I absolutely see why you have such bad rating all over the internet, F or 2 star in most places, you deserve it.

I would like to advise any fellow players who play fair, to stay away from fortunejack.


FORTUNEJACK CASINO
POSTED ON JULY 26, 2019.
Dear @askgamblers,

We believe that all the proofs that might be needed to resolve this case, has been posted in this thread. We will be therefore awaiting your fair judgement.

Cheers,
David.


GSANCHEZFUP12
POSTED ON JULY 26, 2019.
As I have stated before, I used vpn. I did not abuse bonus, and my bets were totally fair. Your terms and conditions don't say anything about not using vpn so I don't see on what grounds you are trying to keep this meager amount of 168 mbt .... I am amazed
legendary
Activity: 2730
Merit: 7065
Between 25th of July – 1st of August users playing John Hunter and the Aztec Treasure at FortuneJack could win a share of €/£ 25,000 for taking part in the promotion.

Quote
John Hunter and the Aztec Treasure!
Join us between 25th of July – 1st of August in the adventure and win a share of €/£ 25,000 for promo contribution!

More info is available on the FJ website.
Source: https://www.facebook.com/fjcasino/photos/a.366927006798684/1405183862972988/?type=3&theater
legendary
Activity: 1834
Merit: 1008
progressive jackpot
starts from specific amount
raising until player hits it

goes back to start
until another lucky player
hits it


Without additional rules it should go to zero but it won't because progressive jackpots usually have a base amount in case someone takes them all.

It would be disappointing if you win the mega jackpot but it only paid out $100 because it was hit few minutes earlier by another gambler.

Ok so you guys saying that mini jackpot like 10.00 is some numbers that can be won by changing to the max bet? With lower betd means you will get lower? I thought the numbers changed everytime you change your bet amount but on progressive jackpot it just show the max payout right? Well noted then
Best regards and goodluck for everyone then

Will try it and see how my luck goes then Grin
member
Activity: 114
Merit: 11
Why is the limit of betting at the live casino so small? A maximum of only 100 mBTC.
legendary
Activity: 3346
Merit: 1914
Shuffle.com
Yes it decreasing but it sure needs to be decreasing to zero right after each winning because by hitting mini jackpot you will always get 10.00 payout right? Meanwhile the jackpot approx stay between 8.00-10.00. Do you get what I mean? I just want to know actually how this things is going to be because I have not even hit it once after 4th day of playing
Without additional rules it should go to zero but it won't because progressive jackpots usually have a base amount in case someone takes them all.

It would be disappointing if you win the mega jackpot but it only paid out $100 because it was hit few minutes earlier by another gambler.
legendary
Activity: 1932
Merit: 2272
Yes it decreasing but it sure needs to be decreasing to zero right after each winning because by hitting mini jackpot you will always get 10.00 payout right? Meanwhile the jackpot approx stay between 8.00-10.00. Do you get what I mean?
progressive jackpot
starts from specific amount
raising until player hits it

goes back to start
until another lucky player
hits it

I just want to know actually how this things is going to be because I have not even hit it once after 4th day of playing
explained it was
many times, spinning the wheel
with dose of luck.

@FJ why is your support trying to convince me that SegWit address is not valid bitcoin address?

legendary
Activity: 1834
Merit: 1008
I do know about the random for the triggered jackpot but it does not give the same payout everytime I saw people hitting the mini jackpot. Lets say for the current pot is 10.xx but when it announce someone winning it the number is only decrease just a little bit here
It is progressive jackpot, it goes up until someone hits it - then it goes down a bit. Then up until someone hits it again.
There are 4 pots IIRC, mini - mega, if you hit jackpot spin you will win one of these jackpots and you will win amount which is showed under one of them, don't break your head too much about it.
I played for 3 consecutive days and it does not trigger anything
It won't trigger often, however, as I said, bigger bet - higher chance to trigger it.

Yes it decreasing but it sure needs to be decreasing to zero right after each winning because by hitting mini jackpot you will always get 10.00 payout right? Meanwhile the jackpot approx stay between 8.00-10.00. Do you get what I mean? I just want to know actually how this things is going to be because I have not even hit it once after 4th day of playing
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