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Topic: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting - page 363. (Read 465060 times)

legendary
Activity: 966
Merit: 1006
I was lucky enough to win LuckyJack 100mbtc, Very exciting even took a screen shot for keep sake.

When i see my btc balance is 0.01btc I immediately contact support this was the conversation.
Yeah they should have updated their luckyjack window + terms before decreasing the winning amount.

Although congratulation on your winnings and 0.01BTC is actually a free money so its great amount considering current bitcoin's price.
full member
Activity: 210
Merit: 101


I was lucky enough to win LuckyJack 100mbtc, Very exciting even took a screen shot for keep sake.

When i see my btc balance is 0.01btc I immediately contact support this was the conversation.

Quote

Robert Hello ch6ris. Thank you for contacting FortuneJack's support team. How may I help you?

ch6ris Hi im just curious i won on luckyjack and I thought 100mBTC = 0.1BTC not 0.01

not complaining though Smiley

Robert Dear user, due to increased prices of BTC, Jacks race prizes have been reduced from 100 mBTC to 10 mBTC

Announcement will be placed soon

ch6ris ohh I was told i won 100mbtc.

hmm. when was this change?

Robert From begining of december

ch6ris it wasen't jacks race it was luckyjack

Robert yes sorry, my bad

ch6ris where exactly is this announcement placed?

Robert I said Announcement will be placed soon

ch6ris righto. I'm not too h

thanks for your time.

Robert has closed the chat


Is it unfair wining a 10btc jackpot on a slot game only to be told that an announcement will be placed soon that the jackpot is only 1btc?


It's obviously not ok to change the rules without actually changing the rules.

Promotions benefit both players and the site that's offering them.  Promos like this one encourages more players to visit their site regularly, that's why they offer it. If the site still says 100mbtc giveaway, then the site is still benefiting from the promo. 

Anyone that wins the 100mbtc drawing should be paid 100mbtc.  Period.

If they ignore you or continue to refuse to pay you, open scam accusation: https://bitcointalk.org/index.php?board=83.0



I love fortunejack but I am going to have to agree that this is not fair. They should make the announcement before the rules take effect ...
legendary
Activity: 2716
Merit: 2093
Join the world-leading crypto sportsbook NOW!


I was lucky enough to win LuckyJack 100mbtc, Very exciting even took a screen shot for keep sake.

When i see my btc balance is 0.01btc I immediately contact support this was the conversation.

Quote

Robert Hello ch6ris. Thank you for contacting FortuneJack's support team. How may I help you?

ch6ris Hi im just curious i won on luckyjack and I thought 100mBTC = 0.1BTC not 0.01

not complaining though Smiley

Robert Dear user, due to increased prices of BTC, Jacks race prizes have been reduced from 100 mBTC to 10 mBTC

Announcement will be placed soon

ch6ris ohh I was told i won 100mbtc.

hmm. when was this change?

Robert From begining of december

ch6ris it wasen't jacks race it was luckyjack

Robert yes sorry, my bad

ch6ris where exactly is this announcement placed?

Robert I said Announcement will be placed soon

ch6ris righto. I'm not too h

thanks for your time.

Robert has closed the chat


Is it unfair wining a 10btc jackpot on a slot game only to be told that an announcement will be placed soon that the jackpot is only 1btc?


It's obviously not ok to change the rules without actually changing the rules.

Promotions benefit both players and the site that's offering them.  Promos like this one encourages more players to visit their site regularly, that's why they offer it. If the site still says 100mbtc giveaway, then the site is still benefiting from the promo. 

Anyone that wins the 100mbtc drawing should be paid 100mbtc.  Period.

If they ignore you or continue to refuse to pay you, open scam accusation: https://bitcointalk.org/index.php?board=83.0

legendary
Activity: 3094
Merit: 1127
~snip~
The problem is not with fortunejack but it is with bitcoin price that keep getting higher and higher. We have now hit another all time high and if this continue, even if they lower the minimum bet it will still keep increasing because of the price. For now we can only hope that bitcoin stabilize so fortunejack could make a decision to keep it as it is or to lower it
Not at all.
If you look at microgaming, you will see that minimum bet is 0.1$ - 0.25$ no matter what bitcoin price is.
Correct, its not really necessary for them to wait since you can anytime make bets which have been marlboroza mentioned above that it has always a conversion based on dollar rate.
legendary
Activity: 1932
Merit: 2272
~snip~
The problem is not with fortunejack but it is with bitcoin price that keep getting higher and higher. We have now hit another all time high and if this continue, even if they lower the minimum bet it will still keep increasing because of the price. For now we can only hope that bitcoin stabilize so fortunejack could make a decision to keep it as it is or to lower it
Not at all.
If you look at microgaming, you will see that minimum bet is 0.1$ - 0.25$ no matter what bitcoin price is.
hero member
Activity: 1414
Merit: 574
Here I will announce some updates we initiated after requests of our community here and in social media:

Minimal deposit requirement for bonus has been lowered down to 0.002 BTC

Minimal withdrawal has been reduced to 0.002 BTC as well


I think you guys got the point about lowering coin denomination, let's see how this can develop.

Awesome David! Around two weeks in to the job and you are already making big moves, I love it and I'm sure the community is super happy about the progress being made Smiley.

As for the lower coin denominations, it's a great idea although it won't affect me too to much I'm sure there are some people that might have skipped FJ due to having higher bet limits.. So all good Smiley.

No people are skipping FJ because of that and Im sure people know which is the premium casino and which is just "another" casino. FJ has been here for quite some time and even when there are alot of bitcoin gambling casino that goes out of business, they are still standing strong here . It is definitely a solid proof to my statement Smiley
legendary
Activity: 3038
Merit: 6194
Meh.
Here I will announce some updates we initiated after requests of our community here and in social media:

Minimal deposit requirement for bonus has been lowered down to 0.002 BTC

Minimal withdrawal has been reduced to 0.002 BTC as well


I think you guys got the point about lowering coin denomination, let's see how this can develop.

Awesome David! Around two weeks in to the job and you are already making big moves, I love it and I'm sure the community is super happy about the progress being made Smiley.

As for the lower coin denominations, it's a great idea although it won't affect me too to much I'm sure there are some people that might have skipped FJ due to having higher bet limits.. So all good Smiley.
hero member
Activity: 896
Merit: 514
Here I will announce some updates we initiated after requests of our community here and in social media:

Minimal deposit requirement for bonus has been lowered down to 0.002 BTC

Minimal withdrawal has been reduced to 0.002 BTC as well


I think you guys got the point about lowering coin denomination, let's see how this can develop.

Really good news for everybody! This will allow more people to play and be able to withdraw their money. Since a 10mBTC minimum to withdraw nowadays is worth about $140 unlike if its just 2mbtc or just about $28. Well, still not as small as before, but its a start. Since the growth of BTC has really affect a lot of services for sure including the gambling sector.

But, likely this is welcoming news for everybody that plays at fortune jack! Smiley
legendary
Activity: 3066
Merit: 1312
It is not Natalie anymore mate, the new Fortunejack representative is David. I did not know about the massive free spins survey promo, was it surprise promo for active players who are online at the time of the promo? Anyway congrats to anyone who got the free spins and hopefully some of you won decent amount from it Smiley
Yeah, i opened site and live support contacted me to do survey for free spins.
I didn't even log in.

@David what is FJ's opinion on lowering coin denomination? Some slots have minimum bet of 0.50mBTC which is 6.5$ per spin and lots of them have 2-3$ minimum bet, which is making them useless for small players.
Agreed, min bet must be lower, I think 0.10$ will be great for all kind of players.
Has anyone had problems on free spins these last times? I know they had very bad free spin promotion 5-6 months ago because I had a lot of problem in receiving of it (I did everything under terms, I had to receive free spins when I would deposit some fixed amount or more bitcoin). If it's fixed, I would deposit and play.
Also will there be available poker soon?

I think that $0.1 USD is very low. They can atleast have $.3 min per line on slots. Regarding the free spins I never have encountered any problem claiming bonus from them whenever I am entitled to do so.

$0.1 per line is not too low, there are some slots with 25-50 lines or more. 0.1*50 = $5 already, not all players are able to afford this min bet. I would even like to see if all slots using the denomination on microgaming provider which is $0.01/line. Talking about minimum, I think the lower the better. At least it will give chance to all players to play the games. If the minimum bet is too high then it will not attract new players with low bankroll.
legendary
Activity: 2352
Merit: 1204
www.fortunejack.com
Here I will announce some updates we initiated after requests of our community here and in social media:

Minimal deposit requirement for bonus has been lowered down to 0.002 BTC

Minimal withdrawal has been reduced to 0.002 BTC as well


I think you guys got the point about lowering coin denomination, let's see how this can develop.
hero member
Activity: 1414
Merit: 574
It is not Natalie anymore mate, the new Fortunejack representative is David. I did not know about the massive free spins survey promo, was it surprise promo for active players who are online at the time of the promo? Anyway congrats to anyone who got the free spins and hopefully some of you won decent amount from it Smiley
Yeah, i opened site and live support contacted me to do survey for free spins.
I didn't even log in.

@David what is FJ's opinion on lowering coin denomination? Some slots have minimum bet of 0.50mBTC which is 6.5$ per spin and lots of them have 2-3$ minimum bet, which is making them useless for small players.
Agreed, min bet must be lower, I think 0.10$ will be great for all kind of players.
Has anyone had problems on free spins these last times? I know they had very bad free spin promotion 5-6 months ago because I had a lot of problem in receiving of it (I did everything under terms, I had to receive free spins when I would deposit some fixed amount or more bitcoin). If it's fixed, I would deposit and play.
Also will there be available poker soon?

I think that $0.1 USD is very low. They can atleast have $.3 min per line on slots. Regarding the free spins I never have encountered any problem claiming bonus from them whenever I am entitled to do so.

The problem is not with fortunejack but it is with bitcoin price that keep getting higher and higher. We have now hit another all time high and if this continue, even if they lower the minimum bet it will still keep increasing because of the price. For now we can only hope that bitcoin stabilize so fortunejack could make a decision to keep it as it is or to lower it
sr. member
Activity: 1022
Merit: 277
★Bitvest.io★ Play Plinko or Invest!
It is not Natalie anymore mate, the new Fortunejack representative is David. I did not know about the massive free spins survey promo, was it surprise promo for active players who are online at the time of the promo? Anyway congrats to anyone who got the free spins and hopefully some of you won decent amount from it Smiley
Yeah, i opened site and live support contacted me to do survey for free spins.
I didn't even log in.

@David what is FJ's opinion on lowering coin denomination? Some slots have minimum bet of 0.50mBTC which is 6.5$ per spin and lots of them have 2-3$ minimum bet, which is making them useless for small players.
Agreed, min bet must be lower, I think 0.10$ will be great for all kind of players.
Has anyone had problems on free spins these last times? I know they had very bad free spin promotion 5-6 months ago because I had a lot of problem in receiving of it (I did everything under terms, I had to receive free spins when I would deposit some fixed amount or more bitcoin). If it's fixed, I would deposit and play.
Also will there be available poker soon?

I think that $0.1 USD is very low. They can atleast have $.3 min per line on slots. Regarding the free spins I never have encountered any problem claiming bonus from them whenever I am entitled to do so.
hero member
Activity: 2352
Merit: 905
Metawin.com - Truly the best casino ever
It is not Natalie anymore mate, the new Fortunejack representative is David. I did not know about the massive free spins survey promo, was it surprise promo for active players who are online at the time of the promo? Anyway congrats to anyone who got the free spins and hopefully some of you won decent amount from it Smiley
Yeah, i opened site and live support contacted me to do survey for free spins.
I didn't even log in.

@David what is FJ's opinion on lowering coin denomination? Some slots have minimum bet of 0.50mBTC which is 6.5$ per spin and lots of them have 2-3$ minimum bet, which is making them useless for small players.
Agreed, min bet must be lower, I think 0.10$ will be great for all kind of players.
Has anyone had problems on free spins these last times? I know they had very bad free spin promotion 5-6 months ago because I had a lot of problem in receiving of it (I did everything under terms, I had to receive free spins when I would deposit some fixed amount or more bitcoin). If it's fixed, I would deposit and play.
Also will there be available poker soon?
legendary
Activity: 1834
Merit: 1008
We are surprised and shocked with accusations from users so obviously posting from anonymous accounts, but sadly there is nothing we can do. We just can continue working on our product and improve it till we reach perfection.

Dear Erkan, I am sorry for this taking so long, I have posted in the thread you opened as well. Have sent another inquiry to our fraud team about your case and will keep you posted with updates.


Therefore, we also have good news as well. In this weeks survey promotion, masssiveeeeeee freeee spiiiiinsss were on giveaways for our dear users, some of them used the chance and got rewards. posting names here, if you find yourself, give us a shout, check mail and tell how much you netted:



Way to go Natalie, good job in keeping in touch with Erkan and hopefully his issue will be resolved soon.

Congrats to these winners for some free spins. I could do with a few free once but I guess I am not that lucky. Cheesy


It is not Natalie anymore mate, the new Fortunejack representative is David. I did not know about the massive free spins survey promo, was it surprise promo for active players who are online at the time of the promo? Anyway congrats to anyone who got the free spins and hopefully some of you won decent amount from it Smiley

Anyway, I do not think that it will be easily to claimed your winning from those freespins, there must be some wagered amount needed to get those amount that you won. What you need to do here is to have some super lucky charm when you roll it because there is not enough freespins to let you keep on winning unless you are very lucky and hit big. Anyway congrats to the winners
legendary
Activity: 966
Merit: 1006
Just seen a message about change in terms & condition on my fortunejack account and thought it will be worth to post it here too...
Quote
Please be informed that from 1st of December 2017 minimum requirements for deposit bonus and withdrawal amount are decreased:
The minimum amount that can be deposited in order to claim a deposit bonus is 0.002 BTC.
Minimum withdrawal amount is 0.002 BTC or its equivalent in other currencies.

Quite positive changes...However wagering requirement for withdrawal is still there
Quote
Wagering requirements apply before any deposit made on Member Account can be withdrawn. The deposit amount must be turned over 2 times before your withdrawal request will be approved. Wagering requirements can be met by playing on slots, casino games and live games.
legendary
Activity: 1932
Merit: 2272
It is not Natalie anymore mate, the new Fortunejack representative is David. I did not know about the massive free spins survey promo, was it surprise promo for active players who are online at the time of the promo? Anyway congrats to anyone who got the free spins and hopefully some of you won decent amount from it Smiley
Yeah, i opened site and live support contacted me to do survey for free spins.
I didn't even log in.

@David what is FJ's opinion on lowering coin denomination? Some slots have minimum bet of 0.50mBTC which is 6.5$ per spin and lots of them have 2-3$ minimum bet, which is making them useless for small players.
legendary
Activity: 3066
Merit: 1312
We are surprised and shocked with accusations from users so obviously posting from anonymous accounts, but sadly there is nothing we can do. We just can continue working on our product and improve it till we reach perfection.

Dear Erkan, I am sorry for this taking so long, I have posted in the thread you opened as well. Have sent another inquiry to our fraud team about your case and will keep you posted with updates.


Therefore, we also have good news as well. In this weeks survey promotion, masssiveeeeeee freeee spiiiiinsss were on giveaways for our dear users, some of them used the chance and got rewards. posting names here, if you find yourself, give us a shout, check mail and tell how much you netted:



Way to go Natalie, good job in keeping in touch with Erkan and hopefully his issue will be resolved soon.

Congrats to these winners for some free spins. I could do with a few free once but I guess I am not that lucky. Cheesy


It is not Natalie anymore mate, the new Fortunejack representative is David. I did not know about the massive free spins survey promo, was it surprise promo for active players who are online at the time of the promo? Anyway congrats to anyone who got the free spins and hopefully some of you won decent amount from it Smiley
sr. member
Activity: 1022
Merit: 277
★Bitvest.io★ Play Plinko or Invest!
We are surprised and shocked with accusations from users so obviously posting from anonymous accounts, but sadly there is nothing we can do. We just can continue working on our product and improve it till we reach perfection.

Dear Erkan, I am sorry for this taking so long, I have posted in the thread you opened as well. Have sent another inquiry to our fraud team about your case and will keep you posted with updates.


Therefore, we also have good news as well. In this weeks survey promotion, masssiveeeeeee freeee spiiiiinsss were on giveaways for our dear users, some of them used the chance and got rewards. posting names here, if you find yourself, give us a shout, check mail and tell how much you netted:

beherenow
kcayias
arzane
Cuongy
mojopine
gforgundwn
dejavu777
EpicBE
Arudolph
faust57
Ole_garh
suthep
not
eooe
dutchstargtr
Dycesickle
aaron16
hanvee
yui50
yungmishkalord
Gortm
etreyes011
methodist
BACKOFF
Kapar7
Mojo
aquem
jay2
devasters
cosminraduta
tebexana
jhcmtg85
Majklmen
turk4lifee
Krownpower
shenrockk2
Capri1984
Bbboomer
Oleg17486
opolkao212
fedbit
DogeBoti
Jaminkens
Goldwin
boonroonru
Sheu7717
Claushies
fatalflamer
viananda2525
Bupple
StackTaxer
GoldenG
jcoiner

Way to go Natalie, good job in keeping in touch with Erkan and hopefully his issue will be resolved soon.

Congrats to these winners for some free spins. I could do with a few free once but I guess I am not that lucky. Cheesy
legendary
Activity: 2352
Merit: 1204
www.fortunejack.com
"bettors informed and our progress transparent."

Your "fortunejack" promotion is anything but transparent and is a complete sham. Your support staff is also very rude. Just my 2 cents.


Just wanted to reiterate my feelings about the "LuckyJack"* promotion (mistyped as "fortunejack promotion" in my original post.) My name was drawn a few months back at a time when I was completely unaware that said "LuckyJack" promotion was even going on, so I unfortunately didn't end up clicking the "Try Luck" button on that day - I was made aware of the promotion and the fact that my name was drawn in an email of "today's winners" that Fortunejack had sent me in the early AM the following morning (FJ server time.)

I attempted to plead my case in the hopes of FJ still allowing me to claim my win (100mbtc), even went so far as to submit a complain on AskGamblers, but I was only met with rude responses from the so-called "Community Manager" aka Natalie, as well as FJ's live chat reps and I was ultimately denied.

I felt that I had a pretty good argument and made several valid points, yet from the very beginning, FJ treated me like utter garbage - as though I had somehow been attempting to "scam" them in some way.

Link to the complaint I had submitted on askgamblers: https://www.askgamblers.com/casino-complaints/refusing-to-pay-luckyjack-winner-citing-undisclosed-terms

I never really had any other issues with FJ in the limited amount of time I had played there, but it's because of the whole LuckyJack ordeal I went through and the terrible treatment I received, that I likely will never play at FJ again.

Hi simpejg,

Now David here, known as mister friendly and polite across all digital communities from btctalk to askgambler or reddit or any dark and bright corner of the internet Smiley) As I saw askgambler reviewed the complain and decided it was resolved, but I can feel you were not satisfied with answers. So I am here to discuss, talk, chit-chat about our product and your experience, give me a buzz in pm anytime.

Cheers.
member
Activity: 195
Merit: 10
"bettors informed and our progress transparent."

Your "fortunejack" promotion is anything but transparent and is a complete sham. Your support staff is also very rude. Just my 2 cents.


Just wanted to reiterate my feelings about the "LuckyJack"* promotion (mistyped as "fortunejack promotion" in my original post.) My name was drawn a few months back at a time when I was completely unaware that said "LuckyJack" promotion was even going on, so I unfortunately didn't end up clicking the "Try Luck" button on that day - I was made aware of the promotion and the fact that my name was drawn in an email of "today's winners" that Fortunejack had sent me in the early AM the following morning (FJ server time.)

I attempted to plead my case in the hopes of FJ still allowing me to claim my win (100mbtc), even went so far as to submit a complain on AskGamblers, but I was only met with rude responses from the so-called "Community Manager" aka Natalie, as well as FJ's live chat reps and I was ultimately denied.

I felt that I had a pretty good argument and made several valid points, yet from the very beginning, FJ treated me like utter garbage - as though I had somehow been attempting to "scam" them in some way.

Link to the complaint I had submitted on askgamblers: https://www.askgamblers.com/casino-complaints/refusing-to-pay-luckyjack-winner-citing-undisclosed-terms

I never really had any other issues with FJ in the limited amount of time I had played there, but it's because of the whole LuckyJack ordeal I went through and the terrible treatment I received, that I likely will never play at FJ again.
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