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Topic: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting - page 384. (Read 465060 times)

member
Activity: 67
Merit: 10
Withdrawals are fine mine was received while I was asleep which is good as now its instilled trust into the site for me and I will play more often.

Being my first time playing it was easy to setup an account and deposit bitcoin. The casino has a good range of game selection and is easy to navigate I enjoyed playing there for a little while before cashing out as I want a casino where i can deposit and play if I win easily and quickly withdraw which Fortunejack should be able to provide.


Overall a good experience I hope withdrawals continue to work as planned.

legendary
Activity: 3346
Merit: 1914
Shuffle.com
Withdrawals seem to be working fine now. I just tried it again and good news that the request was completed within minutes. Confirmations might take a few hours though my transaction got a low fee about 22 sat per byte to be exact.
full member
Activity: 336
Merit: 121
My withdrawal not cancelled just sitting on pending.

Have any of the chat support answered? It may not be any good but I would suggest you PM Natalie here as she had been very helpful to other past issues here. Her username here is Fortunejack

Actually we do not need to ask, but she should be here inform about what is happening without need to wait many people asking about the same issue. If she did post prior announcement then there will be no panic from players.

There is no need to pm natalie here I think chat support is enough.  I had experienced pending withdrawal and I contact their support and are very active since they answer witht he querries as soon as possible.  Though they do not have access to the technical side, I guess it is understood that it will take time regarding the availability of the technical staff.  It will only take a minute to if there is no issue with the withdrawal and technical staff is available and hours if they are not.

Exactly chat support is enough because everyone need good disciplines and they are hear for us to fix everything. So good luck to them.
sr. member
Activity: 1498
Merit: 271
DGbet.fun - Crypto Sportsbook
My withdrawal not cancelled just sitting on pending.

Have any of the chat support answered? It may not be any good but I would suggest you PM Natalie here as she had been very helpful to other past issues here. Her username here is Fortunejack

Actually we do not need to ask, but she should be here inform about what is happening without need to wait many people asking about the same issue. If she did post prior announcement then there will be no panic from players.

There is no need to pm natalie here I think chat support is enough.  I had experienced pending withdrawal and I contact their support and are very active since they answer witht he querries as soon as possible.  Though they do not have access to the technical side, I guess it is understood that it will take time regarding the availability of the technical staff.  It will only take a minute to if there is no issue with the withdrawal and technical staff is available and hours if they are not.
legendary
Activity: 3500
Merit: 1354
My withdrawal not cancelled just sitting on pending.

Have any of the chat support answered? It may not be any good but I would suggest you PM Natalie here as she had been very helpful to other past issues here. Her username here is Fortunejack

Actually we do not need to ask, but she should be here inform about what is happening without need to wait many people asking about the same issue. If she did post prior announcement then there will be no panic from players.
legendary
Activity: 2016
Merit: 1107
seems like FJ's withdrawal system is suffering from a problem with Bitgo wallets
this is not connected to the rollover requirements change in any ways(I hope)
so it is going to be fixed very soon,if not already
has anyone tried to deposit and withdraw straight away?
wonder what kind of message are you getting and if there is a rollover counter available to see how much do you need to wager more?
member
Activity: 67
Merit: 10
My withdrawal not cancelled just sitting on pending.

Have any of the chat support answered? It may not be any good but I would suggest you PM Natalie here as she had been very helpful to other past issues here. Her username here is Fortunejack

They just said the issue is with Bitgo and they are working on fixing the issue like others have mentioned. Still as its my first time playing here I'm always sceptical when it comes to withdrawing funds especially when they claim there is an issue the deposits I made went through without issue though all two of them.
sr. member
Activity: 1764
Merit: 373
<------
My withdrawal not cancelled just sitting on pending.

Have any of the chat support answered? It may not be any good but I would suggest you PM Natalie here as she had been very helpful to other past issues here. Her username here is Fortunejack
member
Activity: 67
Merit: 10
My withdrawal not cancelled just sitting on pending.
legendary
Activity: 1932
Merit: 2272
Hello fortunejack. I have some problem. My withdrawal has been cancelled for unknown reason and there is no balance on my account. How do I recover my withdrawal? This is the first time happened to me. Please help. Thanks

I got the same problem, I have asked live support and she (Carrie) tells me that there is some technical issues. She said that our funds are safe, so we just need to wait for them to fix the issue. Hope it wont be long though.

Yeah I got the same issue also. I am sure it will be resolved soon.
It's resolved now I just received new message few minutes ago saying they updated my balance because of my withdrawal being cancelled several hours ago. Withdrawals are still not yet fixed though.
I think all withdrawals have been canceled, yesterday Carrie told me bitgo is having technical issues and today Alexander confused me telling me that FJ is working on technical issue.
I hope they will resolve whatever this is ASAP.
legendary
Activity: 3346
Merit: 1914
Shuffle.com
Hello fortunejack. I have some problem. My withdrawal has been cancelled for unknown reason and there is no balance on my account. How do I recover my withdrawal? This is the first time happened to me. Please help. Thanks

I got the same problem, I have asked live support and she (Carrie) tells me that there is some technical issues. She said that our funds are safe, so we just need to wait for them to fix the issue. Hope it wont be long though.

Yeah I got the same issue also. I am sure it will be resolved soon.
It's resolved now I just received new message few minutes ago saying they updated my balance because of my withdrawal being cancelled several hours ago. Withdrawals are still not yet fixed though.
legendary
Activity: 3066
Merit: 1312
Anyone had their withdrawals processed? I'm still waiting.....

Nope, the technical team is still working with BitGo to fix the issue. Give them more time to work on it, so lets have more patience. Indeed, waiting is sucks but that's the only thing we can do at the moment.
member
Activity: 67
Merit: 10
Anyone had their withdrawals processed? I'm still waiting.....
legendary
Activity: 2716
Merit: 2093
Join the world-leading crypto sportsbook NOW!
Be warned this has happened 4 times tonight I only have proof of 3 since the first caught me off guard.

These hands should be draws but they are loss

BETID: 18469923 TIME: 06:19:02

https://ibb.co/k9CVKF



EDIT:

It happened again a few minutes later but I could not get a screenshot

BETID: 18469971 TIME: 06:26:46



https://ibb.co/k9CVKF

Screen shot not adding up.

Why did you block out the user name of the most recent bet, but not the one before that ( your username )

Looks like you bet .075 on two hands (.15 total) , busted one, pushed the second, and got paid .075 - even though the push says lose.



Just looked at the other hands you posted.  Seems like you are getting paid correctly despite "lose" being displayed.  

In all three hands you bet .075 x 2, busted one hand and pushed the other, and got paid .075 for each.





legendary
Activity: 3066
Merit: 1312
Be warned this has happened 4 times tonight I only have proof of 3 since the first caught me off guard.

These hands should be draws but they are loss

BETID: 18469923 TIME: 06:19:02

https://ibb.co/k9CVKF



I do not really understand about blackjack rules, but as I know you should not lose those bets. Support is online now, you may try to ask about it and hopefully you can get the answer. If it is a glitch/bug on the blackjack then you may get bug bounty imho.
newbie
Activity: 66
Merit: 0
Be warned this has happened 4 times tonight I only have proof of 3 since the first caught me off guard.

These hands should be draws but they are loss

BETID: 18469923 TIME: 06:19:02

https://ibb.co/k9CVKF



EDIT:

It happened again a few minutes later but I could not get a screenshot

BETID: 18469971 TIME: 06:26:46
newbie
Activity: 66
Merit: 0
Please help these hand was at least one draw but the game marked loss. Your support was offline

BETID: 18469740 TIME: 05:58:05

https://ibb.co/ds7amv


BETID: 18469747 TIME: 06:03:50

https://ibb.co/iNpSzF
member
Activity: 67
Merit: 10
My first time playing now my withdrawal is in the same situation as the others above does Fortune Jack normally have many issues like this?


This is the first time I've experienced this kind of problem for a year of playing in FJ. Maybe they are having problem on the funds.  Grin

Thanks!

I like to test out the environment first before playing and spending more and the only way to do that is by withdrawing funds and determining how hard or easy it is to do.

Glad to hear there haven't been any past issues I'll wait a little longer as I'm looking for a BTC casino with fast deposit & withdrawals and honest operations.
legendary
Activity: 1148
Merit: 1097
Bounty Mngr & Article Writer https://goo.gl/p4Agsh
My first time playing now my withdrawal is in the same situation as the others above does Fortune Jack normally have many issues like this?


This is the first time I've experienced this kind of problem for a year of playing in FJ. Maybe they are having problem on the funds.  Grin
member
Activity: 67
Merit: 10
My first time playing now my withdrawal is in the same situation as the others above does Fortune Jack normally have many issues like this?
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