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Topic: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting - page 387. (Read 465060 times)

legendary
Activity: 2716
Merit: 2093
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Both of these resolutions would be more responsible than allowing/encouraging the player who claims to have a gambling problem to continue to gamble.
Ok, but this player came to casino, didn't activate bonus, didn't read ToS - which i don't believe(i already stated why) tried to withraw and after all that he said he has gambling problem? Ok, never mind, I have my own opinion on this case - don't blame me for that. I wasn't speaking in general, i was speaking for his case only and what he was trying to pull here.

Quote
I'm sure the funds would be returned to the player (since that's the most reasonable thing to do) - but if they weren't - they would be donated to a problem gambling organization
Maybe to allow players to withdraw only deposited money(player pays fee) before they close account and remaining money(if player win something) to use as donation for a problem gambling organization?

Btw, i talked to support about 5X rule a month ago, so it is not 2 days new rule.
I am sure they will do something about the whole thing.

All things considered, Fortune Jack telling a player who claimed to have a gambling problem that they had to gamble their deposit 5 times or surrender their funds really isn't that big of a deal.

Most of the bullshit they have pulled over the past couple years is much worse.

You should do more research, just check out the references in their negative feedback.  Really no excuse, other than ignorance I suppose, to justify promoting a site like FJ.   
legendary
Activity: 3500
Merit: 1354
So it is confirmed already about players need to wager x5 of their deposit in order to withdraw? Is is affecting deposit bonus? I mean if I take a deposit bonus which has 40x rollover then I need to complete both x5 on my initial deposit + x40 of the bonus? 
legendary
Activity: 1932
Merit: 2272
Both of these resolutions would be more responsible than allowing/encouraging the player who claims to have a gambling problem to continue to gamble.
Ok, but this player came to casino, didn't activate bonus, didn't read ToS - which i don't believe(i already stated why) tried to withraw and after all that he said he has gambling problem? Ok, never mind, I have my own opinion on this case - don't blame me for that. I wasn't speaking in general, i was speaking for his case only and what he was trying to pull here.

Quote
I'm sure the funds would be returned to the player (since that's the most reasonable thing to do) - but if they weren't - they would be donated to a problem gambling organization
Maybe to allow players to withdraw only deposited money(player pays fee) before they close account and remaining money(if player win something) to use as donation for a problem gambling organization?

Btw, i talked to support about 5X rule a month ago, so it is not 2 days new rule.
I am sure they will do something about the whole thing.
sr. member
Activity: 1764
Merit: 373
<------
Please, go to pokerstars, largest poker site in the world with 100000 players online and read their ToS and you will see that they have wagering requirement too.. You can't deposit money there and withdraw it without rollover no matter what, after all why would someone  deposit money to casino and not gamble? (c/p from pokerstars ToS  only funds that have been wagered on your account will become available for withdrawal).

If a pokerstars player requests their account to be closed because of a gambling problem, the account is closed - permanently.  No exceptions.  I'm sure the funds would be returned to the player (since that's the most reasonable thing to do) - but if they weren't - they would be donated to a problem gambling organization ( like http://www.gamcare.org.uk/ ).  

Both of these resolutions would be more responsible than allowing/encouraging the player who claims to have a gambling problem to continue to gamble.




Yup. If a gambler opt to be banned from a site/establishment/gambling-house/casino, it is a permanent thing and funds can either be refunded to family of the gambler or the gambler himself so long as he is not able to use it to gamble again. For example, if he is in a facility.
newbie
Activity: 33
Merit: 0
Definately DO NOT DEPOSIT here. They won't process your withdrawal until you have wagered 5 TIMES YOUR DEPOSIT! And that's not including any bonuses. Sure it is in there terms and conditions but I can tell you only around 2% of people read TOS on websites, just because they put something in there doesn't mean it's right. For people supporting that idea what if they put in the TOS that they could just keep all your money and never pay you out - it would still be fine because it's in their TOS? I've played on around 10 sites that accept bitcoin and never seen this, also their customer service was rude and abrupt. WORST EVER I HAVE SEEN. The supporter above most likely staff anyway.
member
Activity: 114
Merit: 11

I hope you process my withdrawal ASAP. This is just a few live casino games. not hundreds. I'm sure the review process will be fast.


=================

edit:

completed! wow! really fast! awesome
legendary
Activity: 2716
Merit: 2093
Join the world-leading crypto sportsbook NOW!
Please, go to pokerstars, largest poker site in the world with 100000 players online and read their ToS and you will see that they have wagering requirement too.. You can't deposit money there and withdraw it without rollover no matter what, after all why would someone  deposit money to casino and not gamble? (c/p from pokerstars ToS  only funds that have been wagered on your account will become available for withdrawal).

If a pokerstars player requests their account to be closed because of a gambling problem, the account is closed - permanently.  No exceptions.  I'm sure the funds would be returned to the player (since that's the most reasonable thing to do) - but if they weren't - they would be donated to a problem gambling organization ( like http://www.gamcare.org.uk/ ).  

Both of these resolutions would be more responsible than allowing/encouraging the player who claims to have a gambling problem to continue to gamble.


legendary
Activity: 1932
Merit: 2272
As I said
You are nothing put a paid shill on here

Its idiots like yourself


Putting you on ignore. But:

Now lucky7btc, can you explain why MrMysley has the same type of writing as you do?
Can you explain how is that you were first person to respond to his/her post, you have 3 days inactive period and first post was immediately after his?:

Only 20 minutes after his complain?
Trying to find holes in ToS and spreading FUD again perhaps?
newbie
Activity: 49
Merit: 0
It was great experience for me to play on this website..
hero member
Activity: 1299
Merit: 502
Not to mention a long history of paying players to post nice stuff about them.  ( chris200x9 and marlboroza most recently it seems )
Fuck off twitchy they didn't pay me to post this, they payed me to wear signature. As the matter of fact that post didn't count for my signature and it won't either help me or not help me to get signature payment with or without writing it nor bonus or whatever you think i am getting. Jesus.

I have every right to my opinion, I could simply step aside or create new account to say this but i didn't, OK?
If i don't have problem with this rule it doesn't mean someone won't have problem with it and I certainly won't call them idiots or whatever like some people here are doing.
Why do you think i don't complain to their support about certain things? I am player too.

Please, go to pokerstars, largest poker site in the world with 100000 players online and read their ToS and you will see that they have wagering requirement too.. You can't deposit money there and withdraw it without rollover no matter what, after all why would someone  deposit money to casino and not gamble? (c/p from pokerstars ToS  only funds that have been wagered on your account will become available for withdrawal).

If you make deposit 50$ why do you want to withdraw 25$? Why not deposit 25$ in first place? Lots of folks here are complaining when someone say "gamble only what you can afford to lose" because it is said million times, something obvious, repetitive, it seems to me that lots of people still don't know meaning of these words!

Quit fucking lying... Any casino or poker room are required to close a person account whenever a player declares they have a gambling problem. You are nothing put a paid shill on here and making dumb statements that makes no sense. Go into a live casino and tell them you have a gambling problem. They will not serve you. All FJ is doing is trying to justify allowing a person to gambling even after he told them he had a problem, regardless if he did or didn't. His account should have been CLOSED PERIOD!!! Its idiots like yourself who shill for them that have no business posting on matter like this. You and that nappy Natalie are totally clueless...
legendary
Activity: 1932
Merit: 2272
Not to mention a long history of paying players to post nice stuff about them.  ( chris200x9 and marlboroza most recently it seems )
Fuck off twitchy they didn't pay me to post this, they payed me to wear signature. As the matter of fact that post didn't count for my signature and it won't either help me or not help me to get signature payment with or without writing it nor bonus or whatever you think i am getting. Jesus.

I have every right to my opinion, I could simply step aside or create new account to say this but i didn't, OK?
If i don't have problem with this rule it doesn't mean someone won't have problem with it and I certainly won't call them idiots or whatever like some people here are doing.
Why do you think i don't complain to their support about certain things? I am player too.

Please, go to pokerstars, largest poker site in the world with 100000 players online and read their ToS and you will see that they have wagering requirement too.. You can't deposit money there and withdraw it without rollover no matter what, after all why would someone  deposit money to casino and not gamble? (c/p from pokerstars ToS  only funds that have been wagered on your account will become available for withdrawal).

If you make deposit 50$ why do you want to withdraw 25$? Why not deposit 25$ in first place? Lots of folks here are complaining when someone say "gamble only what you can afford to lose" because it is said million times, something obvious, repetitive, it seems to me that lots of people still don't know meaning of these words!
legendary
Activity: 2016
Merit: 1107
STAY AWAY from this site they now won't let you withdraw before turning your money over 5 TIMES - they are obviously hoping you lose it before you have any chance of withdrawing.

Did you make a deposit but unable to withdraw because of it recently? Or you just read above discussion? I'm not trying to defend the site but it is based on my own experience playing in this site. I have never faced any problems in withdrawal, there is also no one reporting issue on withdrawals because of this term so far.
It is still need to be confirmed by Fortunejack, whether the  term is applied to all deposits or it is just for some special cases.

Well, they clearly aren't practicing the rule on all deposits, but it's there for some reason.

it is there,so anytime FJ wants to,it can enforce the rule
I don't play there anymore and haven't been lately,but to be fair,I never had any problems
withdrawing money from fortunejack,maybe the rule is pretty new
anyways,it is not good for gamblers,if there is any problem,they can be denied withdrawal if they haven't wagered their depoit 5x times
imagine a whale depositing 10 btc an all in on 2x,wins
tries to withdraw and gets denied,plays again to meet the requirement and loses
legendary
Activity: 2716
Merit: 2093
Join the world-leading crypto sportsbook NOW!
Good thing I read this thread, was just about to make an account and deposit. That 5x is absolutely ridiculous. I will continue to look for a place to play tonight.


Fortunejack got a lot of good games to play. Fortunejack admin already posted that they will consider looking into this issue soon ( here is the post link - https://bitcointalksearch.org/topic/m.21403237 ). I believe they will issue will be fixed soon. One can't miss playing these awesome games.

FJ has tons of reasons not to trust them.

Couple quick examples:

https://bitcointalksearch.org/topic/fj-agrees-to-make-payment-after-extraordinary-display-of-scumminesscliffs-inop-1434612

https://bitcointalksearch.org/topic/m.12510016


Not to mention a long history of paying players to post nice stuff about them.  ( chris200x9 and marlboroza most recently it seems )
legendary
Activity: 1316
Merit: 1011
Good thing I read this thread, was just about to make an account and deposit. That 5x is absolutely ridiculous. I will continue to look for a place to play tonight.


Fortunejack got a lot of good games to play. Fortunejack admin already posted that they will consider looking into this issue soon ( here is the post link - https://bitcointalksearch.org/topic/m.21403237 ). I believe they will issue will be fixed soon. One can't miss playing these awesome games.
full member
Activity: 168
Merit: 100
Good thing I read this thread, was just about to make an account and deposit. That 5x is absolutely ridiculous. I will continue to look for a place to play tonight.
klf
legendary
Activity: 1344
Merit: 1000
We understand it might be a hassle for many of you to go through the T&C long page, but marlboroza is totally correct in this case.
If one accepts our terms, they are agreeing to play by the rules.
As we have already mentioned, we are aware of the problem connected to gambling addiction and we are very cautios, but this was not the case to consoder as reasonable.
It does not matter where or to whom he reports, we have proof and explanation, which MrMisley did not provide.

Can I ask you one question, did any members of this forum request you guys to provide a free transaction? If I'm not wrong, you guys are doing it to attract more people to your site but the withdrawal limitation rule is not highlighted before depositing money into the site. I feel you should pop up this important message to all depositors when they click button deposit. Because many players will not go through all the rules which site has set up.

I find this rule cheating people if you don't pop up this important message. Because of this, you may lose a lot of potential players.

If you can't do that then take out this rule and ask players to pay the fee. They will be happy to play on your site without any withdrawal limitations.
legendary
Activity: 2352
Merit: 1204
www.fortunejack.com
We understand it might be a hassle for many of you to go through the T&C long page, but marlboroza is totally correct in this case.
If one accepts our terms, they are agreeing to play by the rules.
As we have already mentioned, we are aware of the problem connected to gambling addiction and we are very cautios, but this was not the case to consoder as reasonable.
It does not matter where or to whom he reports, we have proof and explanation, which MrMisley did not provide.
legendary
Activity: 1932
Merit: 2272

Please post the e-mails...
Why don't you ask MrMisley to post e-mails and full conversation and not only parts which YOU find interesting?

MrMisley said he cashout his original deposit for whatever reason as HE DID NOT WANT TO PLAY THERE.
As Natalie said,
Obviously HE WANTED TO PLAY HERE because he made deposit and wanted to use bonus but HE DIDN'T READ FIRST BONUS RULE AND THAT HE HAS TO ENABLE IT BEFORE DEPOSIT WHICH IS CLEARLY STATED.

(I did the same mistake, i made deposit, bonus never showed, i asked support about it and they said you didn't enable bonus. You never saw me complained about that and I wasn't even in this signature campaign - it was only my fault for not reading bonus rules.)

Now, after he realized that he won't receive bonus because he made mistake and didn't read bonus rules, he tried to withdraw money and because HE DIDN'T READ TOS about deposit rollover requirement he couldn't and easiest way was to say that he is gambling addict.

Btw


Did he accept terms or not? No one can register without accepting them. Who is here to blame for not reading them? If you don't like them, don't sign up, if you sign up it means you agree on their Terms and conditions and every change they make in them(it is also stated in ToS)
It's simple as that. On every site.

Creating new account on FJ, depositing money, trying to withdraw because of not reading ToS and after all that saying that he has gambling problem - are you seriously buying this story? Makes me wonder...
hero member
Activity: 1299
Merit: 502
I made a deposit at Fortune Jack and decided not to play there and decided to cashout. I did not make a single bet. MY withdrawal continue to be reversed. CS agent Robert insist that I must wager 5x in order to withdrawal. I explained to Robert that I have a gambling problem and do not wish to play any and proceeded to withdraw again. CS Robert again reversed my withdrawal and said I must wager 5x.

MrMisley
 
i have a gambling addiction problem



i need help



Robert
 
Do you want us to close your account with funds on it?


MrMisley
 
i requested a cashout



Robert
 
Yes and I have provided you rules for withdrawal.

 
Cashout you have requested will be cancelled.


MrMisley
9:13 pm
so you are forcing someone with a gambling problem to gamble anyways? Are you promoting that?


After no choice but to play I lost 75% of my deposit and proceeded to cashout in which i didn't wager 5 times. This time when I went to CS Roberts. He went ahead and processed it. Even though I didn't wager 5 times my deposit.

obert
 
Your withdrawal was confirmed.


MrMisley
 
no i lost money when i should have not been allowed to gamble

 
i told you i had a problem and you did not help me. I have the chat log to show you do nothing to help me. When i cashout you kept reversing it

I think their parent company is operating out of Ireland. If so, please contact them or the Ireland government and explain your case. They should have NOT allowed you to gamble after stating you had a problem.
hero member
Activity: 1299
Merit: 502

Natalie, I have said numerous of times your support is poorly trained. Whatever the reasons MrMisley had once he told your support that he had a gambling problem his account should have been blocked. Apparently your agent allowed him to continue to gamble. THIS IS A BIG NO NO! I for one think you all should refund MrMisley deposits. As he stated he didn't make any bets but was refused to cashout even after saying he had a gambling problem. MrMisley, you should contact their licensee and report this as well. They should NOT allowed you to wager after telling them you had a problem...

Your 5 times wager requirement in order to cashout is predatory and no court of law would allow such a thing...

Lucky, whatever issue you had with our support representative should not oblige you to defend every bettor who claims that we did not assist them properly. We did.
I hope you understand, that anyone, thousands of bettors, can use a reason of gambling addiction to go around our rules including withdrawals.
He was offered to close down the account, that is the only option we can offer to secure ourselves and them, but at the end of the day it is still up to them to decide.
FortuneJack did not consider this bettor's case as reasonable as he kept lying from the beginning and now that they have lost their deposit we can not further assist them unless they request again to close their account with us permanently.
I can provide you the direct e-mail of our support team head to whom you can report the issue you were/are having with our support so he can consider it further and we do consider nearly every suggestion we get to make this experience better for our players.

Please post the e-mails... Again, you seem to miss the point. MrMisley said he cashout his original deposit for whatever reason as HE DID NOT WANT TO PLAY THERE. His deposit kept being returned. He explained that he had a gambling problem. Your agent should have closed his account right then and there. But he didn't! Your agent allowed him to continue on and gamble. THIS IS WHERE THE PROBLEM LIES! AT NO POINT SHOULD HE BEEN ALLOWED TO GAMBLE FOR ANY REASONS!!!! YOUR 5 X WAGER TERM IS PREDATORY - YOU ARE FORCING ONE TO PLAY AN UNREASONABLE AMOUNT, EVEN AFTER THEY DO NOT WISH TO. THIS IS WHAT YOU DON'T SEEM TO GET. THIS MAN WOULD HAVE NOT LOSS HIS DEPOSIT IF THE TERM WASN'T THERE AND IF SUPPORT BLOCKED HIS ACCOUNT FROM GAMBLING AFTER HE TOLD THEM HE HAD A GAMBLING PROBLEM! YOUR STAFF AIDED IN THIS MAN'S LOSSES BY 1. NOT BLOCKING HIS ACCOUNT 2. HAVING THESE PREDATORY TERMS!

According to his post. Why was he allowed to cash out his remaining balance without fulfilling the 5 X wager after losing 75% of his deposit? See, this is the games you people play. You wanted this man to lose his money at any possibility. Instead of blocking his account and deducting fees for processing a withdrawal. He was allowed to continue on and lose despite saying he had a gambling problem. You ought to be ashamed of yourselves for this term and return this man's deposit. I for one hope he doesn't let this issue go and report it to higher authorities... In fact 888 group of casinos http://www.bbc.com/news/business-41105949 were just fined a massive amount because they allowed problem gamblers to continue to gamble. This is the exact same thing your outfit has done!!!
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