FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting - page 480.

TwitchySeal

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Activity: 2716

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Join the world-leading crypto sportsbook NOW!

Quote from: TwitchySeal on March 28, 2016, 07:23:11 PM

Quote from: FortuneJack on March 17, 2016, 03:31:18 AM

Quote from: TwitchySeal on March 17, 2016, 02:32:34 AM

Quote from: FortuneJack on March 16, 2016, 02:57:18 AM

Dear adaseb,

We have discussed this issue via mail. Hope everything is Ok now. Let us know should you be experiencing the login issue. Thank you.

Please don't ignore me FortuneJack, I'm trying to help you. This is the third time I've asked now, do you think I'm being unreasonable?

Attempt #1 [LINK]
Attempt #2 [LINK]
Attempt #3:
Dear FortuneJack,

I don't see any rules about players having multiple accounts. Will you clarify your stance on this.

Are you aggressively taking action to prevent players from multi-accounting and punishing those who do?

If you don't prohibit multi-accounting, I suggest you mention somewhere that multi-accounting is permitted.
Simply doing/saying nothing on the issue is just going to hurt the honest players and benefit the cheaters.
Again, doing nothing will cause the most damage to you players who are the most honest.

Do you allow small cashouts to be processed by new accounts without any sort of manual review? For the sake of game integrity, I hope not.

Do you understand why nearly every other poker site reviews cashout requests when the funds are exposed to peer2peer wagering?

You should consider players cheating other players just as seriously as you take players cheating you.

PS - I'll keep asking you these questions until you answer, so please don't ignore me the way you have in the past.

Dear user,

Thank you for the interest in the above mentioned clauses. We read your message, we are aware of that and we will provide you with the answer. You do not have to reiterate it with that frequency as the reminder. Your opinion matters, thank you for helping us improve your future visits! Have a great day.

Still waiting on your answer.

Why is it taking weeks?

It seems like you don't care.

I guess this is the 5th time now...

FortuneJack

legendary

Activity: 2352

Merit: 1204

www.fortunejack.com

Quote from: rouletteking on March 29, 2016, 05:59:45 AM

2ND UPDATE

Support just emailed me and asked me for the most basic information, which I already provided.

"
Please provide following information to us if possible in order to check what exactly happened.
Game name
Time played
Stake amount
Balance before and after the issue occurred
Provide screenshot "

Absolutely incredibly incompetent support.

Is FortuneJack regulated by any governing gambling body I'd like get proper discourse here considering we're talking about over $1200?!

Quote from: rouletteking on March 28, 2016, 06:12:26 PM

UPDATE -

Still not resolved 8 hours after sending an email and logging a ticket, Live Support just told me to wait another day.

I am a VIP player here, playing at least 1000 mBTC per spin, most times more.

This is how they treat me??

Quote from: rouletteking on March 28, 2016, 11:52:25 AM

Absolutely terrible gaming experience here..

My balance simply vanished while I was in the middle of playing live Roulette.

I was in the middle of playing live Roulette, and I hit #32 for 80 mBTC, the hand number is 216914073 - instead of updating my balance - it went to 0?

I can not get in touch with Live Support, and they weren't helpful anyway with other questions - like why it takes 20+ minutes to get my account credited after a deposit is confirmed on the blockchain?

I expect you to resolve this accordingly and provide me with proper compensation for missing out on numbers while your system was apparently down for DDOS.

Dear user,

We always inquire from the player detailed information on the similar cases when there is a problem with any game. This is purely done to better tackle your request as far as submitted the information is concerned. In your mail that you sent before we inquired this information you lacked information on these issue:

Time played (pending)
Balance before and after the issue occurred (pending)
Provide screenshot (pending)

Our support team did assist you in providing the first help that was in the range of their competence. Generally, technical issues are forwarded to the technical department for detailed analysis and it takes time to have the quality response.

We are working on your issue and will get back to you as soon as we have the answer. Thank you.

rouletteking

newbie

Activity: 38

Merit: 0

2ND UPDATE

Support just emailed me and asked me for the most basic information, which I already provided.

"
Please provide following information to us if possible in order to check what exactly happened.
Game name
Time played
Stake amount
Balance before and after the issue occurred
Provide screenshot "

Absolutely incredibly incompetent support.

Is FortuneJack regulated by any governing gambling body I'd like get proper discourse here considering we're talking about over $1200?!

Quote from: rouletteking on March 28, 2016, 06:12:26 PM

UPDATE -

Still not resolved 8 hours after sending an email and logging a ticket, Live Support just told me to wait another day.

I am a VIP player here, playing at least 1000 mBTC per spin, most times more.

This is how they treat me??

Quote from: rouletteking on March 28, 2016, 11:52:25 AM

Absolutely terrible gaming experience here..

My balance simply vanished while I was in the middle of playing live Roulette.

I was in the middle of playing live Roulette, and I hit #32 for 80 mBTC, the hand number is 216914073 - instead of updating my balance - it went to 0?

I can not get in touch with Live Support, and they weren't helpful anyway with other questions - like why it takes 20+ minutes to get my account credited after a deposit is confirmed on the blockchain?

I expect you to resolve this accordingly and provide me with proper compensation for missing out on numbers while your system was apparently down for DDOS.

TwitchySeal

legendary

Activity: 2716

Merit: 2093

Join the world-leading crypto sportsbook NOW!

Quote from: FortuneJack on March 17, 2016, 03:31:18 AM

Quote from: TwitchySeal on March 17, 2016, 02:32:34 AM

Quote from: FortuneJack on March 16, 2016, 02:57:18 AM

Dear adaseb,

We have discussed this issue via mail. Hope everything is Ok now. Let us know should you be experiencing the login issue. Thank you.

Please don't ignore me FortuneJack, I'm trying to help you. This is the third time I've asked now, do you think I'm being unreasonable?

Attempt #1 [LINK]
Attempt #2 [LINK]
Attempt #3:
Dear FortuneJack,

I don't see any rules about players having multiple accounts. Will you clarify your stance on this.

Are you aggressively taking action to prevent players from multi-accounting and punishing those who do?

If you don't prohibit multi-accounting, I suggest you mention somewhere that multi-accounting is permitted.
Simply doing/saying nothing on the issue is just going to hurt the honest players and benefit the cheaters.
Again, doing nothing will cause the most damage to you players who are the most honest.

Do you allow small cashouts to be processed by new accounts without any sort of manual review? For the sake of game integrity, I hope not.

Do you understand why nearly every other poker site reviews cashout requests when the funds are exposed to peer2peer wagering?

You should consider players cheating other players just as seriously as you take players cheating you.

PS - I'll keep asking you these questions until you answer, so please don't ignore me the way you have in the past.

Dear user,

Thank you for the interest in the above mentioned clauses. We read your message, we are aware of that and we will provide you with the answer. You do not have to reiterate it with that frequency as the reminder. Your opinion matters, thank you for helping us improve your future visits! Have a great day.

Still waiting on your answer.

Why is it taking weeks?

It seems like you don't care.

rouletteking

newbie

Activity: 38

Merit: 0

Quote

So you are a big player but unable to play other sites because all your funds are tied up in one site? Can you post graphs so I can take you more seriously,as of right now you are coming off like a new account throwing up all over the FortuneJack thread. Not questioning your issue but I do question the way you are going about this.

Really? You can check my history, I'm not new here. Who says I'm not playing elsewhere? I've frequent this site, Bitzino.com, BitcoinRush.io, and CoinRoyale.

I only play here for Live Roulette, when the site is working in's the best Live Bitcoin Gaming site around; however, they have the worst support I've encountered, and takes the longest to withdrawal.

Here's a screenshot of my account.

http://s23.postimg.org/x88a6t7wr/Screen_Shot_2016_03_28_at_7_26_41_PM.png

Zeke2345

member

Activity: 98

Merit: 10

★YoBit.Net★ 350+ Coins Exchange & Dice

Quote from: rouletteking on March 28, 2016, 06:12:26 PM

UPDATE -

Still not resolved 8 hours after sending an email and logging a ticket, Live Support just told me to wait another day.

I am a VIP player here, playing at least 1000 mBTC per spin, most times more.

This is how they treat me??

Quote from: rouletteking on March 28, 2016, 11:52:25 AM

Absolutely terrible gaming experience here..

My balance simply vanished while I was in the middle of playing live Roulette.

I was in the middle of playing live Roulette, and I hit #32 for 80 mBTC, the hand number is 216914073 - instead of updating my balance - it went to 0?

I can not get in touch with Live Support, and they weren't helpful anyway with other questions - like why it takes 20+ minutes to get my account credited after a deposit is confirmed on the blockchain?

I expect you to resolve this accordingly and provide me with proper compensation for missing out on numbers while your system was apparently down for DDOS.

So you are a big player but unable to play other sites because all your funds are tied up in one site? Can you post graphs so I can take you more seriously,as of right now you are coming off like a new account throwing up all over the FortuneJack thread. Not questioning your issue but I do question the way you are going about this.

rouletteking

newbie

Activity: 38

Merit: 0

UPDATE -

Still not resolved 8 hours after sending an email and logging a ticket, Live Support just told me to wait another day.

I am a VIP player here, playing at least 1000 mBTC per spin, most times more.

This is how they treat me??

Quote from: rouletteking on March 28, 2016, 11:52:25 AM

Absolutely terrible gaming experience here..

My balance simply vanished while I was in the middle of playing live Roulette.

I was in the middle of playing live Roulette, and I hit #32 for 80 mBTC, the hand number is 216914073 - instead of updating my balance - it went to 0?

I can not get in touch with Live Support, and they weren't helpful anyway with other questions - like why it takes 20+ minutes to get my account credited after a deposit is confirmed on the blockchain?

I expect you to resolve this accordingly and provide me with proper compensation for missing out on numbers while your system was apparently down for DDOS.

WEBcreator

hero member

Activity: 840

Merit: 1000

Quote from: Zeke2345 on March 28, 2016, 05:43:27 PM

Every one complaining about withdrawls must be ballers,I have yet to have a transfer take more than 20 minutes.
Seems like there is some pretty good fud going on in this thread.

Not everyone to be exact however most of the time it was a high rollers that withdraw a huge amount. Sometimes a huge amount like that needs a double check to prevent fraud play in their system, so far my personal experience I have never got any complaint with my withdrawal and I used to withdraw weekly from their site, decent amount not much

killerjoegreece

legendary

Activity: 1680

Merit: 1010

Professional Native Greek Translator (2000+ done)

Quote from: Zeke2345 on March 28, 2016, 05:43:27 PM

Every one complaining about withdrawls must be ballers,I have yet to have a transfer take more than 20 minutes.
Seems like there is some pretty good fud going on in this thread.

this is one of the best gambling websites around using crypto.fud is always gonna be there

Zeke2345

member

Activity: 98

Merit: 10

★YoBit.Net★ 350+ Coins Exchange & Dice

Every one complaining about withdrawls must be ballers,I have yet to have a transfer take more than 20 minutes.
Seems like there is some pretty good fud going on in this thread.

WEBcreator

hero member

Activity: 840

Merit: 1000

Quote from: rouletteking on March 28, 2016, 12:03:51 PM

Considering it takes hours to withdrawal, and deposits don't get credited until 30+ minutes after confirmation, my expectations are low.

Sometimes things happened and you cant really blame them for that. Things may not be as what we wants however I do know that they have a great support service. I got my own problem with poker resolved under an hour which is quite nice if you compare them to the other major sites that takes more than that

seuntjie

legendary

Activity: 1717

Merit: 1125

A stable version of Dicebot has been released that supports FortuneJack. It can be downloaded from https://bot.seuntjie.com/botpage.aspx

You can get more details about the bot on https://bot.seuntjie.com or https://bitcointalksearch.org/topic/seuntjies-dicebot-multi-site-multi-strategy-betting-bot-for-dice-with-charts-307425

Just a few notes: You need to log out of Fj with your browser before logging in with the bot.
If FJ has their anti ddos protection up, the bot won't be able to access the site at all.
Sometimes the bot shows it couldn't log in. Just try to log in immediately after again, sometimes it works. This is usually if you did not log out of your browser before logging in with the bot.
Logging in to the same account the bot is betting with on a browser or another bot will cause it to disconnect and stop betting.

rouletteking

newbie

Activity: 38

Merit: 0

Quote from: onlinedragon on March 28, 2016, 12:00:36 PM

Quote from: rouletteking on March 28, 2016, 11:52:25 AM

Absolutely terrible gaming experience here..

My balance simply vanished while I was in the middle of playing live Roulette.

I can not get in contact with live support either....

Did you send an email to them and when did you send the email. Maybe it take some time before they answer there email.

I did - I will update if they resolve it accordingly. Considering it takes hours to withdrawal, and deposits don't get credited until 30+ minutes after confirmation, my expectations are low. That said, I'm a BIG player here, and I will make a fuss if they don't make this right. I missed out on the next 2 numbers because of their system failure.

onlinedragon

hero member

Activity: 1036

Merit: 501

Quote from: rouletteking on March 28, 2016, 11:52:25 AM

Absolutely terrible gaming experience here..

My balance simply vanished while I was in the middle of playing live Roulette.

I can not get in contact with live support either....

Did you send an email to them and when did you send the email. Maybe it take some time before they answer there email.

rouletteking

newbie

Activity: 38

Merit: 0

Absolutely terrible gaming experience here..

My balance simply vanished while I was in the middle of playing live Roulette.

I was in the middle of playing live Roulette, and I hit #32 for 80 mBTC, the hand number is 216914073 - instead of updating my balance - it went to 0?

I can not get in touch with Live Support, and they weren't helpful anyway with other questions - like why it takes 20+ minutes to get my account credited after a deposit is confirmed on the blockchain?

I expect you to resolve this accordingly and provide me with proper compensation for missing out on numbers while your system was apparently down for DDOS.

hopenotlate

legendary

Activity: 3402

Merit: 1227

Top Crypto Casino

Quote from: cryptosmoker on March 25, 2016, 11:31:26 AM

Quote from: hopenotlate on March 25, 2016, 10:40:27 AM

Disclaimer for unregistered lurker and google searcher: Betcoin.ag pays me to post. I like money, so I try to make them happy by making them look good. I say things that aren't true to make them happy. I am a liar.

I think this would be better for you. Not for all, but for you more accurate.

...the herd is gathering....woof wooof

ardi wijaya

newbie

Activity: 25

Merit: 0

i'm like fortunejack, good gambling.... Kiss

cryptosmoker

sr. member

Activity: 581

Merit: 250

Quote from: hopenotlate on March 25, 2016, 10:40:27 AM

Disclaimer for unregistered lurker and google searcher: Betcoin.ag pays me to post. I like money, so I try to make them happy by making them look good. I say things that aren't true to make them happy. I am a liar.

I think this would be better for you. Not for all, but for you more accurate.

hopenotlate

legendary

Activity: 3402

Merit: 1227

Top Crypto Casino

Quote from: TwitchySeal on March 24, 2016, 03:34:07 PM

Quote from: hopenotlate link=topic=774929.msg14279335#msg14279335

-snipsnipsnip-
The signature is highly visible to everyone: I believe it's a valid full disclosure about the fact he is running their signature campaign.

Pretty ridiculous opinions on many levels.

For example: The signature is highly visible therefore anyone who sees it will know that user is being paid to post by the site. Sure you and I would know this is the case. But what about all the lurkers who stumble acrosss the thread from a google search or something? There's more of them than there are us.

You partial quote hide the fact that you raised "signature disclosure" issue quoting some posts between bitcointalk forum members...but then you come up with "an example" ...

but yeah ...I've ridicolous opinions

Than also, in the hidden part, you talked about a conflict of interest in people giving their opinions about a site of which they are running a signature campaing: well since you chose a username with a more than clear reference about the first and oldest bitcoinpokersite (long live to sealswithclub by the way) seems like you could have a conflict of interest when running your crusades towards "the truth" against a couple of seals competitors.

but it's just my ridicolous opinion

hope at least all my ridicolousness made you smile a bit

_______________________________________________________________________________ ___________________________________________________

Disclaimer for unregistered lurker and google searcher: I was running Betcoin.Ag signature campaign when I wrote this post therefore please take it into the right consideration.

FortuneJack

legendary

Activity: 2352

Merit: 1204

www.fortunejack.com

Quote from: FrozenOne on March 24, 2016, 10:08:12 PM

Are deposits not crediting or something? Wtf is going on here? Waiting hours for a dogecoin deposit. Really?

Dear User,

We are facing a minor technical issue on XDG withdrawals and we are diligently working on it to have it solved as soon as possible. Sorry for the inconvenience.

Thank you

Topic: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting - page 480. (Read 465291 times)