Dear adaseb,
We have discussed this issue via mail. Hope everything is Ok now. Let us know should you be experiencing the login issue. Thank you.
We have discussed this issue via mail. Hope everything is Ok now. Let us know should you be experiencing the login issue. Thank you.
Please don't ignore me FortuneJack, I'm trying to help you. This is the third time I've asked now, do you think I'm being unreasonable?
Attempt #1 [LINK]
Attempt #2 [LINK]
Attempt #3:
Dear FortuneJack,
I don't see any rules about players having multiple accounts. Will you clarify your stance on this.
Are you aggressively taking action to prevent players from multi-accounting and punishing those who do?
If you don't prohibit multi-accounting, I suggest you mention somewhere that multi-accounting is permitted.
Simply doing/saying nothing on the issue is just going to hurt the honest players and benefit the cheaters.
Again, doing nothing will cause the most damage to you players who are the most honest.
Do you allow small cashouts to be processed by new accounts without any sort of manual review? For the sake of game integrity, I hope not.
Do you understand why nearly every other poker site reviews cashout requests when the funds are exposed to peer2peer wagering?
You should consider players cheating other players just as seriously as you take players cheating you.
PS - I'll keep asking you these questions until you answer, so please don't ignore me the way you have in the past.
Dear user,
Thank you for the interest in the above mentioned clauses. We read your message, we are aware of that and we will provide you with the answer. You do not have to reiterate it with that frequency as the reminder. Your opinion matters, thank you for helping us improve your future visits! Have a great day.
